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망가 부티크 호텔 여행 후기

3 out of 5
망가 부티크 호텔
23 & 24 Block B, Jalan Utama, Serdang Raya, Seksyen 9, Seri Kembangan, Selangor

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 74개 이용 후기 중 11개" "
평점 8 - 좋아요. 74개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 74개 이용 후기 중 25개" "
평점 4 - 별로예요. 74개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 74개 이용 후기 중 1개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태

4/10 - 별로예요

nasir

2023년 9월에 2박 숙박함

6/10 - 괜찮아요

KOK LEONG

Cleanliness.. ….. no toiletries and no hairdryer
2023년 9월에 1박 숙박함

4/10 - 별로예요

Ramli

단체 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
Breakfast included but opening time is VERY LATE. It did mention in the flyers. It was wasted as we have to leave early and yet cafe still closed until 1000 hrs.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Mun Ten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’d toothbrush and 3in1 coffee or tea provided will be great.
2023년 3월에 2박 숙박함

8/10 - 좋아요

Mun Ten

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness and friendly
2023년 2월에 1박 숙박함

8/10 - 좋아요

Wei Keat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall is good. If the TV is functioned well even perfect.

8/10 - 좋아요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Eddie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함

6/10 - 괜찮아요

Lee Ling

2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Lee Ling

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2022년 11월에 1박 숙박함

8/10 - 좋아요

CUI LIN

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Quite okay with my stay
2022년 6월에 7박 숙박함

8/10 - 좋아요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 7박 숙박함

6/10 - 괜찮아요

Fr

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Bed ok Bathroom ok Just room to small
2020년 5월에 1박 숙박함
답변 제공: sumon 님, 2020년 7월 27일
Thank you for your valuable positive feedback

8/10 - 좋아요

Rosnanadiah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: sumon 님, 2020년 1월 29일
Dear Rosnanadiah, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff is trained to provide only the best in customer service. We look forward to seeing you soon Thank you Mangga Boutique Hotel

6/10 - 괜찮아요

실제 이용하신 고객

The location of the hotel was hard to find even with the google map provided or with my own gps.I had to ask around to look for the hotel. The lobby area and the room were so different from the photos . I don't think it matches the 3 star status. I will not book this hotel again in the future
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Aircon not cold at all but they fixed it a hour. Widows facing main road which at night quite noisy. Overall still ok
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
not our expectation.small room and staff not friendly.
2019년 4월에 1박 숙박함
답변 제공: sumon 님, 2019년 5월 3일
Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. Our staff are trained to provide only the best in customer service.This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call us at the office number . Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Mangga Boutique Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 3월에 2박 숙박함
답변 제공: sumon 님, 2019년 4월 15일
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service. we seriously will think about your advice We look forward to seeing you soon Thank you Mangga Boutique Hotel

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good. Just one day, my room suddenly got cigarette smoke. Don't know from where the smoke came in.
2019년 2월에 2박 숙박함
답변 제공: sumon 님, 2019년 3월 6일
Dear guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Quite ok for a short trip to KL if you need a place for sleep.
2019년 2월에 1박 숙박함
답변 제공: sumon 님, 2019년 2월 8일
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hospitality
2019년 1월에 1박 숙박함
답변 제공: sumon 님, 2019년 1월 12일
Dear Mohd , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

8/10 - 좋아요

S

좋아요: 직원 및 서비스, 객실의 편안함
It is really near to bukit jalil stadium, recommended if you are going for event held at there. Overall experience at Mangga Boutique Hotel is good. The only one comment from me is the heater is old and with sound. Facilities needed to be well-maintained.
2018년 12월에 1박 숙박함
답변 제공: sumon 님, 2018년 12월 30일
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 12월에 1박 숙박함
답변 제공: sumon 님, 2018년 12월 12일
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

10/10 - 훌륭해요

Chek Chow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 star service from staff
Friendly staff, every staff! Quite a decent stay for me at least. Clean place! The room design is very space saving, everything is stays compact. If you are XXL person, it might not suitable for you. Oh, and bathroom doesn't have a lock or latch (maybe i missed it?). There is some shops across the road. Mind you, the road can be quite busy. If you're going with vehicle then there is no problem. In fact, there is a fuel station nearby.
2018년 11월에 1박 숙박함
답변 제공: sumon 님, 2018년 12월 7일
Dear Chek Chow, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

10/10 - 훌륭해요

Loki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable place, very clean, great value to live for the price
2018년 10월에 2박 숙박함
답변 제공: sumon 님, 2018년 11월 2일
Dear Loki , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
very basic and bathroom not very clean, towels so old. Used toilet rolls provided.
2018년 10월에 1박 숙박함
답변 제공: sumon 님, 2018년 11월 4일
Dear Guest, Thank you for your comments. I apologize for the problems that you encountered during your last stay. Our staff are trained to provide only the best in customer service.This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number . Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Mr.Saimon Manager Mangga Boutique Hotel

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the room is very clean and stuff is very helpful and friendly.
2018년 9월에 1박 숙박함
답변 제공: sumon 님, 2018년 9월 15일
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

4/10 - 별로예요

WONG

별로예요: 직원 및 서비스
2018년 8월에 3박 숙박함
답변 제공: sumon 님, 2018년 9월 15일
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay in mangga
I like the cleanliness and also quite convenient to park our car.And the drainage in the toilet also quite good
2018년 8월에 4박 숙박함
답변 제공: sumon 님, 2018년 8월 28일
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

8/10 - 좋아요

Tan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: sumon 님, 2018년 8월 9일
Thank you for your review

10/10 - 훌륭해요

Azman 님, Perak

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: sumon 님, 2018년 8월 6일
Dear Azman, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service We look forward to seeing you soon Thank you Mangga Boutique Hotel

10/10 - 훌륭해요

Alfred 님, Jakarta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very convinient hotel
I stayed at Manggo Hotel for 3 nights. I enjoyed my stay, especially beause this is very affordable hotel. My complaint is only one, when i arrived at the hotel we must pay 30 MYR for the tax in Malaysia. Maybe next time, all the cost can be integrated on one bill for customer. Thank u.
2018년 7월에 3박 숙박함
답변 제공: sumon 님, 2018년 7월 22일
Dear Guest, Please have a look "From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay." Not only our Hotel. Its for any hotel in Malaysia from September 2017 must payable to direct hotel during check in . This tax can not be included with booking , the reason is some Booker is Malaysian and some booker is non malaysian but they have permanent residentship and the Tourism Tax is not apply for Malaysian citizen and pr , Hope my explain are make you convince and will see you again soon Thank you

8/10 - 좋아요

su

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 2박 숙박함
답변 제공: saimon 님, 2018년 6월 4일
Warm greetings from Mangga Boutique Hotel. Thank you for rating our hotel and sharing your feedback. We hope you enjoyed your stay with us and look forward to welcoming you again soon. Thank you Mangga Boutique Hotel

10/10 - 훌륭해요

Krish 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel
Staff were helpful and pleasant. The Room was clean and tidy. The hotel responded promptly when I emailed a request to hold the reservation till late in the evening.
2018년 4월에 1박 숙박함
답변 제공: sumon 님, 2018년 4월 19일
Hi Warm greetings from Mangga Boutique Hotel. Thank you for rating our hotel and sharing your feedback. We hope you enjoyed your stay with us and look forward to welcoming you again soon. Thank you Mangga Boutique Hotel

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice experience
Hotel staff is ok.. However the hotel door is kinda of loose and cant be locked properly.. Hotel room phone is not working.. There is no proper instruction on how to use the room safe.. Should be given 2 hotel cards instead of one..
2018년 4월에 2박 숙박함
답변 제공: sumon 님, 2018년 4월 12일
Many thanks for providing us the feedback. We are sad to hear that your stay with us was less than satisfactory. We are investigating the issue with our housekeeping and maintenance department to ensure necessary action. We would also like to inform we are going to replace all old cloth and will be all new cloth like every year . we like you inform you also beside yearly hotel renovation and replace new cloth and all others old things. we do keep changes and renovation daily/weekly and monthly basis. That's why our hotel always looks like new . We apologies for the inconvenience caused during your stay and we hope to welcome you back in the near future. Kind regards, Manager

8/10 - 좋아요

Muhammad Hezrin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: sumon 님, 2018년 4월 3일
Warm greetings from Mangga Boutique Hotel. Thank you for rating our hotel and sharing your feedback. We hope you enjoyed your stay with us and look forward to welcoming you again soon.

8/10 - 좋아요

David 님, Kuching Sarawak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Sti kembangan budget hotel consider cheap n nice 👍
2018년 2월에 1박 숙박함
답변 제공: saimon 님, 2018년 3월 2일
Thank you for your amazing review of our Hotel! We are happy to here you enjoyed you stay and hope to have the opportunity to welcome you back in the not to distant future

8/10 - 좋아요

AJ 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to Bukit Jalil
Overall it was a good stay. However smell strong cigarettes need to overcome.
2017년 12월에 1박 숙박함
답변 제공: sumon 님, 2017년 12월 11일
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and others. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Mangga Boutique Hotel

6/10 - 괜찮아요

Stanley 님, Johore Baru, Malaysia

좋아요: 청결 상태, 직원 및 서비스
Clean place to stay overnight
Had a pleasant stay at the hotel where the hotel staff are very helpful. A negative point is that you can hear very clearly when neighbouring room doors are being opened/closed. It would have been a much better experience if they could have a small cafe for drinks & snacks.
2017년 11월에 1박 숙박함
답변 제공: sumon 님, 2017년 11월 30일
Dear Guest, Your nice comments is well appreciated. we happy to see that you find good hospitality during your last stay at Mangga Boutique Hotel.We take seriously your complain about sound proof system and we will hard working to improve on door sound proof system. We are looking forward to welcome you soon again, and please do like our Facebook page . Thank You

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
AVERAGE HOTEL BUT MODERN & CLEAN.
I would like to complaint about misleading info in the hotel.com website. When I make my booking it stated my room size as 19 sq m but when I checked in the actual size was only 12 sq m!!!...can hotel.com do something? I want my right!!.....
2017년 11월에 1박 숙박함

8/10 - 좋아요

Charleston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함
Dear Charleston, Your nice comments is well appreciated. we happy to see that you find good hospitality during your last stay at Mangga Boutique Hotel. We are looking forward to welcome you soon again, and please do like our Facebook page . Thank You

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Best. Tapi kemudahan dan fasiliti harus di kemaskini selalu. Pintu bilik air dan tv rosak. Tv pulak xde astro. Overal just nice untuk harga yang murah.
2017년 11월에 1박 숙박함
답변 제공: sumon 님, 2017년 11월 15일
Dear, Thank you for your comments. I apologize for the problems that you encountered during your last stay. Your comment is much Importent for us and This is i already bring to our management. and i m sure you will be happy to hear this we are going to upgrade our amenities in the room for our guest If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Mangga Hotel

8/10 - 좋아요

Barb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean!
The room was clean and comfortable. Staff was helpful and pleasant. There were a few restaurants within walking distance. Although the location was good for me because people I knew lived closer by, I am not sure it is ok for everyone!

8/10 - 좋아요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Aravind

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The photo of the hotel location isnt the same as real. please change the photo to avoid fooling customers. Other than that, the room was good. :)

6/10 - 괜찮아요

Dan 님, Beijing

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The hotel is a very quiet place.
The hotel can provide a very quiet environment, but the facilities are quite short of: e.g., no slippery, no toothpaste, no mineral water bottles. To be worse, there are not shops or restraunts arounds.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Madeleine 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff
Very friendly staff and clean hotel