숙박 시설 정면

호텔 산티카 BSD 시티 세르퐁 여행 후기

3 out of 5
호텔 산티카 BSD 시티 세르퐁
Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 90개 이용 후기 중 18개" "
평점 8 - 좋아요. 90개 이용 후기 중 42개" "
평점 6 - 괜찮아요. 90개 이용 후기 중 22개" "
평점 4 - 별로예요. 90개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 90개 이용 후기 중 3개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

ku 님, seoul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
가격 대비 불편
1박을 했는데 방이 너무 좁고 내부 배치등이 불편함.공항에서 가까운점 빼고는 메리트 없음

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
괜찮은 비지니스 호텔
출장으로 3박을 머물렀습니다. 가격이 저렴한 3성급 호텔임을 감안할 때, 청결도나 시설은 그만합니다. 그러나 제 방이 엘리베이터에 가깝고 광장을 내다보는 방이라서 그런지는 몰라도 소음은 매우 심한 수준이었습니다. 방음이 제대로 되지 않은 건물이라는 증거지요. 그러나 이 역시 이 호텔의 건물 자체의 문제임으로 쉽게 개선되기는 어려울 것 같습니다. 비지니스 호텔로서 가격 대비 그만한 가치는 한다고 생각합니다.

8/10 - 좋아요

Henry

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Big Thumb to Eki
Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
2023년 2월에 1박 숙박함
답변 제공: Santika BSD City Serpong 님, 2023년 3월 2일
Dear Mr. Henry,Warmest greetings from Hotel Santika BSD City – Serpong.Thank you for rating us and do the review our Hotel in Google from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. Your comment will be our motivation to provide the best service to our guest. We will maintain and improve the quality of our services and product both in terms of facilities, staff friendliness, and food for all our valued guest to Hotel Santika BSD City.We look forward to welcoming you back to visit BSD City in the future. And ensure that you will have a memorable experience when you return to our hotel.Best Regards,Wanda Arief MahmudGeneral Manager

4/10 - 별로예요

windy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya

8/10 - 좋아요

Justin

2022년 12월에 4박 숙박함

10/10 - 훌륭해요

Ronally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

STEEVE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. The staff was very welcoming and the buffet breakfast was incredible.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

Achmad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Menu sarapan ang lezat.
Hotel Santika Depok memiliki menu sarapan yang sangat enak dan beragam.
2019년 11월에 1박 숙박함
답변 제공: Hotel Santika BSD City 님, 2020년 1월 27일
Kepada Yth. Bapak Achmad, Salam hangat dari Hotel Santika BSD City – Serpong. Kami ucapkan terima kasih dan sangat menghargai telah bersedia mengulas pengalaman Anda selama menginap bersama kami. Kami nantikan kembali kedatangan Anda dalam waktu dekat pada kesempatan berkunjung ke BSD City dikemudian hari. Hormat kami, Management Hotel Santika BSD City – Serpong

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태
Closed to mall and a bit noise at night. Sheet not change as requested
2019년 12월에 13박 숙박함
답변 제공: Hotel Santika BSD City 님, 2020년 1월 14일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for staying with us and sharing your constructive feedback on your last visit at Santika BSD City Hotel, as every guest impression is valuable for us. Your valuable comments have been channeled to our department concerned for our better improvement. Please rest assured that these have been taken care for further action as We are trying our best to fulfill every guest’s satisfaction. We assure you that we have taken the necessary action to solve these matters. Thank you very much for bringing the matters to our attention for our improvement. We hope that we still be able to serve you better and welcome you again here at Santika BSD City. Best Regards, Management Hotel Santika BSD City - Serpong

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima accomodatie. Goede prijs-kwaliteit verhouding.
2019년 12월에 2박 숙박함
답변 제공: Hotel Santika BSD City 님, 2020년 1월 8일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in Expedia from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. We are happy to look forward to welcoming you back with us. Best Regards, Management Hotel Santika BSD City – Serpong

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean hotel
2019년 11월에 4박 숙박함
답변 제공: Hotel Santika BSD City 님, 2020년 1월 8일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in Hotels.com from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. We are happy to look forward to welcoming you back with us. Best Regards, Management Hotel Santika BSD City – Serpong

8/10 - 좋아요

Adzuhri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Near BSD City and Teras Kota Shopping Centre
Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
2019년 11월에 2박 숙박함
답변 제공: Hotel Santika BSD City 님, 2020년 1월 8일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in Hotels.com from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. We are happy to look forward to welcoming you back with us. Best Regards, Management Hotel Santika BSD City – Serpong

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean hotel and very closed to the mall.
2019년 11월에 1박 숙박함
답변 제공: Hotel Santika BSD City 님, 2020년 1월 8일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in Hotels.com from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. We are happy to look forward to welcoming you back with us. Best Regards, Management Hotel Santika BSD City – Serpong

8/10 - 좋아요

Samad

2019년 11월에 1박 숙박함

8/10 - 좋아요

Amir

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok hotel next to a mall
The towels, sheets, restroom need to be cleaned properly.
2019년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2019년 11월 18일
Dear Mr. Amir, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for staying with us and sharing your constructive feedback on your last visit at Santika BSD City Hotel, as every guest impression is valuable for us. Your valuable comments have been channeled to our department concerned for our better improvement. Please rest assured that these have been taken care for further action as We are trying our best to fulfill every guest’s satisfaction. We assure you that we have taken the necessary action to solve these matters. Thank you very much for bringing the matters to our attention for our improvement. We hope that we still be able to serve you better and welcome you again here at Santika BSD City. Best Regards, Management Hotel Santika BSD City - Serpong

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 8월에 1박 숙박함
답변 제공: Management Hotel Santika BSD City – Serpong 님, 2019년 9월 20일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City - Serpong. Thanks for your rating :) We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Management Hotel Santika BSD City – Serpong

8/10 - 좋아요

Naiwen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice for business
Nice for business
2019년 6월에 3박 숙박함
답변 제공: HSBSD 님, 2019년 7월 8일
Dear Mr./Ms. Naiwen On, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you so much for taking the time to give us detail experience during your recent stay with us on Expedia. We are trying our best to fulfill every guest’s satisfaction. Thank you very much for being our guest and sharing your positive experience and feedback. We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Management Hotel Santika BSD City - Serpong

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 3박 숙박함
답변 제공: HSBSD 님, 2019년 7월 8일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City - Serpong. Thank you for your rating. We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Management Hotel Santika BSD City – Serpong

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
2019년 4월에 4박 숙박함
답변 제공: HSBSD 님, 2019년 4월 22일
Kepada Tamu Kami yang Terhormat, Salam hangat dari Hotel Santika BSD City – Serpong. Kami ucapkan terima kasih dan sangat menghargai telah bersedia mengulas pengalaman Anda pada hotels.com selama menginap bersama kami. Kami nantikan kembali kedatangan Anda dalam waktu dekat pada kesempatan berkunjung ke BSD City dikemudian hari. Hormat kami, Manajemen Hotel Santika BSD City – Serpong

8/10 - 좋아요

Haryati

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: HSBSD 님, 2019년 4월 16일
Dear Ms. Haryati, Warmest greetings from Hotel Santika BSD City - Serpong. Thanks for your rating :) We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Management Hotel Santika BSD City – Serpong

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
フロントの対応がとにかく最悪でした。 ・担当者によって回答内容が変わる ・他の宿泊者の部屋に案内される。 ・チェックイン・アウトの手続きが時間がかかる。 ・カードキーが何度も使えなくなる 文句を伝えても、「よくあることです」と言われて、反省する素振りもありませんでした。 もう二度と使わないと思います。
2019년 3월에 1박 숙박함
답변 제공: HSBSD 님, 2019년 4월 8일
大切なお客様へ Hotel Santika BSD City - Serpongからの暖かい挨拶。 この機会に、最近のご滞在中にご迷惑をおかけしましたことをお詫び申し上げます。あなたの考えをグーグルで共有したいというあなたの意欲は非常に高く評価されています。 Santika Hotel BSDは当ホテルで一貫したレベルの高いサービス基準を達成するよう努めており、私たちはこれをチームと共有し議論しました。あなたの経験は明らかに私たちにはがっかりします。私たちはこの場合私たちの目標を下回ったことを心から後悔しています。 私たちはすべてのお客様の満足を満たすために最善を尽くしているので、これらがさらなる行動のために注意を払われたことを安心してください。 私達の改善のために私達の注意に問題をもたらしてくれてありがとう。 Santika BSD Cityで皆様をお迎えする機会があることを願っています。 宜しくお願いします、 ルリー・イルハム ゼネラルマネージャー

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
2019년 1월에 7박 숙박함
답변 제공: HSBSD 님, 2019년 2월 7일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for taking the time to share your feedback in online review page following your recent stay in Hotel Santika BSD City - Serpong. First of all on behalf of Management Hotel Santika BSD City, please accept our sincere apology for the inconvenience caused during your stay. Your valuable comments have been channeled to our department concerned for our better improvement. Please rest assured that these have been taken care for further action as We are trying our best to fulfill every guest’s satisfaction. We assure you that we have taken the necessary action to solve these matters. Thank you very much for bringing the matters to our attention for our improvement. We hope that we still be able to serve you better and welcome you again here at Santika BSD City. Best Regards, Rury Ilham General Manager

10/10 - 훌륭해요

Jemmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: HSBSD 님, 2018년 10월 11일
Dear Mr.Jemmi, Warmest greetings from Hotel Santika BSD City - Serpong. Thanks for your rating :) We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Management Hotel Santika BSD City – Serpong

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean hotel
2018년 9월에 5박 숙박함
답변 제공: HSBSD 님, 2018년 9월 13일
Dear our valued guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in Google from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. We are happy to look forward to welcoming you back with us. Best Regards, Management Hotel Santika BSD City – Serpong

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overall - Great Value
Hotel staff were attentive and lobby staff were always hospitable. The hot buffet breakfast included a large assortment of food and beverage options with dedicated staff to prepare made-to-order eggs, omelets, and pancakes. For afternoon and evening eating options the hotel connects directly to the TerasKota Mall which includes both cafes and restaurants (Western and Asian) and a medium-sized grocery. Overall this is a clean hotel and I would definitely stay here again. Be aware that the Superior Room does not include a mini-fridge. For those who like to charge their phone during the night, I also didn't find a wall electrical outlet near the bed night stand.
2018년 8월에 4박 숙박함
답변 제공: HSBSD 님, 2018년 8월 28일
Dear Mr. Scott, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for taking the time to review our property, your comment are very useful and much valued, we apologize for the problems that you encountered during your last stay, and we assure you that we will be looking into each point that you have made, so that we might learn more about how to improve our property and services for the future. We are always proud with of our associates as we count on them to create a memorable experience for our guests. Having said so, I will definitely take your concerns to our cleanness in the room , and we will communicated with our team to have an improvement very soon. therefore, I do hope that we could host you again in the future, and show you the improvements made. Best Regards, Management Hotel Santika BSD City - Serpong

8/10 - 좋아요

Low 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient as next to a mall
I checked in almost midnight. Did not get a chance to really enjoy the facilities. In the room there is boiling flask, sugar, cream but I am surprise there is no coffee / tea bags provided. Overall the stay is fine and the reception staff is friendly.
2018년 7월에 1박 숙박함
답변 제공: HSBSD 님, 2018년 8월 3일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you so much for taking the time to give us detail experience during your recent stay with us on Expedia. We are thrilled your stay with us enjoyable such the convenience of our room. We are also glad to find that our staff always give the warm and sincere services for our beloved guests. We will improve on a few point you have raised on which we can do better. We are trying our best to fulfill every guest’s satisfaction. Thank you very much for being our guest and sharing your positive experience and feedback. We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Management Hotel Santika BSD City - Serpong

8/10 - 좋아요

DANNY

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: HSBSD 님, 2018년 7월 30일
Dear Mr. Danny, Warmest greetings from Hotel Santika BSD City - Serpong. Thanks for your rating :) We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Management Hotel Santika BSD City – Serpong

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night At Santika Hotel
Quite good experience.. but the noise from outside could be heard till the room that made quite diffiicult to sleep well. Service is awesome.
2018년 6월에 1박 숙박함
답변 제공: HSBSD 님, 2018년 7월 17일
Dear our valued guest, Warmest greetings from Hotel Santika BSD City – Serpong. Please allow me this opportunity to apologize for the inconveniences you experienced during your recent stay. Your willingness to share your thoughts on hotels.com is highly appreciated. Santika Hotel BSD City is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your valuable comments have been channeled to our department concerned for our better improvement. Please rest assured that these have been taken care for further action as We are trying our best to fulfill every guest’s satisfaction. Thank you very much for bringing the matters to our attention for our improvement. We look forward to be able to welcoming you again here at Santika BSD City. Best Regards, Management Hotel Santika BSD City - Serpong

6/10 - 괜찮아요

Andrew

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Downgraded facilities yet good service
This hotel is right in the centre of Tangerang area and opposite to the Teres Kota Shopping Centre which is very convenient for meals. The hotel itself is already downgraded, the facilities are old and the worst thing is ALL the bed sheets and blankets get mouldy (because upon arrival, seeing the moulds on the sheet, I requested the housekeeping to change the sheet but the new one was still mouldy). In return, the staff here is friendly and helpful.
2018년 4월에 7박 숙박함
답변 제공: HSBSD 님, 2018년 6월 4일
Dear Mr. Andrew, Warmest greetings from Hotel Santika BSD City – Serpong. Please allow us this opportunity to apologize for the inconveniences you experienced during your recent stay. Your willingness to share your thoughts on hotels.com is highly appreciated. Santika Hotel BSD strive to achieve a consistent level of high service standards at our Hotel and We have shared and discussed this with the team. Your experience is clearly disappointing for us. We sincerely regret we fell short of our goal in this instance. Please rest assured that these have been taken care for further action as We are trying our best to fulfill every guest’s satisfaction. Thank you very much for bringing the matters to our attention for our improvement. We do hope we have the opportunity to welcome you back here at Santika BSD City. Best Regards, Management Hotel Santika BSD City - Serpong

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty nice stay with a mall next to it and easily find food
2018년 5월에 3박 숙박함
답변 제공: HSBSD 님, 2018년 5월 21일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for staying with us and sharing your nice review on your last visit at Santika BSD City Hotel, as every guest impression is valuable for us. We are excited to know that you enjoyed your overall experience with us, whereas as mentioned that our hotel strategic location which is connected to Teraskota Shopping Mall in the center of BSD City. Also the convenience of our services. We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Management Hotel Santika BSD City - Serpong

6/10 - 괜찮아요

Ferry martin

좋아요: 청결 상태, 직원 및 서비스
Saya mengikuti seminar selama 3hr dan bertepatan ada acara bazar dan musik yg cukup keras suaranya hingga menjelang tidur juga terdengar sampai ke kamar. agak terganggu.
답변 제공: HSBSD 님, 2018년 5월 21일
Kepada Yth Bapak Ferry Martin, Salam hangat dari Hotel Santika BSD City - Serpong Terima kasih telah memberikan ulasan untuk pengalaman Anda selama menginap bersama kami di Hotel Santika BSD City. Sungguh menyenangkan bagi Kami mengetahui bahwa masa tinggal Anda sangat berkesan dan menyenangkan. Komentar positif Anda ini akan menjadi umpan balik dan motivasi bagi kami untuk terus meningkatkan kualitas pelayanan dan fasilitas kami. Kami atas nama Manajemen Hotel Santika BSD City, kami memohon maaf dengan tulus atas ketidaknyamanan yang telah Anda rasakan selama Anda tinggal bersama kami. Kami memohon maaf jika adanya fasilitas kami yang masih kurang, saran Anda dengan senantiasa akan kami terima sebagai masukan untuk kami. Kami nantikan kembali kedatangan Anda dalam waktu dekat pada kesempatan berkunjung ke BSD City dikemudian hari. Saya bersama tim akan memastikan Anda kembali mendapatkan pengalaman yang berkesan. Hormat kami, Management Hotel Santika BSD City - Serpong

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very not recommended
Very dirty and disgusting They provide a used slipper and bed sheet and towel was no longer white.
2018년 5월에 1박 숙박함
답변 제공: HSBSD 님, 2018년 5월 21일
Dear Our Valued Guest, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for staying with us and sharing your constructive feedback on your last visit at Santika BSD City Hotel, as every guest impression is valuable for us. Your valuable comments have been channeled to our department concerned for our better improvement. Please rest assured that these have been taken care for further action as We are trying our best to fulfill every guest’s satisfaction. We assure you that we have taken the necessary action to solve these matters. Thank you very much for bringing the matters to our attention for our improvement. We hope that we still be able to serve you better and welcome you again here at Santika BSD City. Best Regards, Management Hotel Santika BSD City - Serpong

8/10 - 좋아요

Li Koon Raymond

좋아요: 직원 및 서비스
2018년 3월에 4박 숙박함
답변 제공: HS BSD 님, 2018년 3월 19일
Dear Mr. Li Koon Raymond, Warmest Greetings from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in Hotels.com from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. We are happy to look forward to welcoming you back with us. Best Regards, Management Hotel Santika BSD City – Serpong

8/10 - 좋아요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short stay nothing flashy.
Room was clean, but toilet design including flushing bowl system could be better. Breakfast was great variety, and the mall has many local food choices - it is food galore.
2018년 2월에 2박 숙박함
답변 제공: Fahmi 님, 2018년 2월 15일
Dear Mr. ROBERT, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in Expedia (hotel.com) from your recent visit in BSD City. We are excited to know that you enjoyed your overall experience with us, whereas as mentioned that our hotel strategic location which is connected to Teraskota Shopping Mall in the center of BSD City. Also the convenience of our services, and the varieties of breakfast served from our food & beverages met your expectation. We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Rury Ilham General Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
エアコンの騒音がうるさいので部屋を替えてもらった。近くにshopping moleがあり便利である。
2017년 11월에 2박 숙박함
답변 제공: Fahmi 님, 2017년 11월 15일
Dear Our Valued Guest, Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in Hotels.com from your recent visit in BSD City. We are delighted to know that you enjoyed your overall stay with us. We greatly appreciated your comments about our services which have met your expectation. As other guests also have same opinion for our Hotel’s location which is close to the market and shopping centers. Your valuable comments regarding the air conditioner noisy definitely will be taken care for further action and we will ensure it will not happen again in the future. We hope we will have the pleasure of greeting you again here in the nearest future. Best Regards, Management Hotel Santika BSD City - Serpong

8/10 - 좋아요

General 님, Serpong Indonesia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Basic Stay
Good Hospitality & Friend Hotel Staff... Key Card not so good. Best is the link way to shopping mall.
2017년 9월에 4박 숙박함
Dear Our Valued Guest , Warmest Greeting from Hotel Santika BSD City – Serpong. Thank you for writing us and do the review our Hotel in hotels.com from your recent visit in BSD City. We are glad to know that you enjoyed your overall experience with us especially whereas our hotel strategic location which is connected to Teraskota Shopping Mall in the center of BSD City. Also the convenience of our services, and the variety of breakfast served from our food & beverages met your expectation. We have taken seriously your valuable comments for the facilities that did not work properly and rest assured that we have taken preventive actions. We look forward to be able to welcoming you again here at Santika Hotel BSD City. Best Regards, Management Hotel Santika BSD City – Serpong

6/10 - 괜찮아요

Ashok Nath

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money but too noisy
Good value for money. Breakfast spread is good with lot of local varieties and western options. Too noisy in the night specially road facing rooms.
2017년 9월에 3박 숙박함

8/10 - 좋아요

Adel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함
Dear Mr./Ms. Adel, Warmest greetings from Hotel Santika BSD City - Serpong. Thanks for your rating :) We look forward to be able to welcoming you again here at Santika Hotel BSD City.

10/10 - 훌륭해요

A Yudhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함
Dear Mr. A Yudhi, Warmest greetings from Hotel Santika BSD City - Serpong. Thanks for your rating :) We look forward to be able to welcoming you again here at Santika Hotel BSD City.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
對於出差旅客的建議
房間整體整潔來說還不錯,附近也有一間MALL可以逛,不過很可惜的是沒有小冰箱跟沒有吹風機。 不過房間隔音就有點不好,晚上外面酒吧唱歌到將近12點,大馬路晚上聽得到路上引擎聲,早上會聽到不遠處的遊樂園的麥克風聲音。對於要商務出差的旅客很不建議
2017년 8월에 12박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
フロントの担当者のホスピタリティー精神に大きなバラツキが有る。 まあまあ。

6/10 - 괜찮아요

K Robinson JT

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Kamarnya tidak kedap suara. Sangat noisy.
Kamar kecil. Grill AC penuh dengan sarang lebah dan kotor banyak flek bekas tangan engineer pada bagian luar grill. Makanan banyak variasi tapi kualitasnya rendah. Roti nya kayak roti kampung. Kopi lumayan baik.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
good and quiet
everything is good, the staff is nice and friendly except my phone dis-functioned. told the staff at front desk and they still didnt fixed it. lol overall its still nice. love the food!

10/10 - 훌륭해요

MARHENDRA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night in BSD
Overall is ok

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
ホテルスタッフのサービスはいい。 ランドリーサービスは、パケット料金が設定してあって他のホテルより安い。 料理はふつう。各テーブルに塩、コショウのミルがある。味が全体的にうすめ。 客室は若干狭い。全体的に古いので、きれいにしているのだろうが清潔感が実際より劣って感じる。

8/10 - 좋아요

Abdul Wahid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Juliana 님, Jurong West, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our 5-days stay in Hotel Santika BSD City Serpong.
The 5-days stay in Hotel Santika BSD has been more than wonderful..don't have the appropriate word to say. Right from the entrance of the Hotel and to the end of our stay have been taken care well. In short, we have been pampered and both me and my husband LOVE IT!!! :-) Hard working, Energetic, Young & Cheerful Man & Woman staff members have made the guests stay a memorble one. And looking forward to coming back again! Wide-spread of delicious, authentic, traditional & international food galore that make us always looking forward to each meal. Hotel good location and other amenities like Mall, Supermarket, Cafes & Fastfood Restaurants are all closely and walking distance. Kudos!!! To Hotel Santika BSD City Serpong :-) Warm Regards Juliana Juraimi & Ismit Ismail (Room 817) Jurong West, Singapore