Estimado huésped, muchas gracias por su valoración. Esperamos poder atenderle en otra ocasión. Reciba un cordial saludo.

Para poder dirigirnos a usted, y saber qué es lo que no le ha gustado de su estancia, primero debería identificarse y no puntuar como anónimo. Un cordial saludo.

귀하의 의견 주셔서 감사합니다. 우리는 우리가 당신의 기대를 충족 희망 그들이 세비야으로 돌아 오면, 와서 우리와 함께 머물 것을. 너의 진심으로

Thank you for everything! We are very grateful for this excellent comment and magnificent score that you have given us. And we apologize for the inconvenience of the air conditioning. It has been a pleasure to have you with us. Thank you for all and we hope we will see you soon.

Thank you for this wonderful score and this great comment you left on our establishment. We hope to see you soon. a greeting

Dear Mr. Kaveh, We have been delighted to have been able to offer you our attention during these days.We are glad to know that you enjoyed our stay in the same center and that you found our facilities old but well maintained. We appreciate your kind words about our attentive staff. Just as we have proceeded to create new breakfast facilities, we are already working on transforming the rest of the hotel in the coming months, something that will naturally take some time.We regret that you had told us nothing at reception about the management of the air conditioning, and we understand that sometimes the controllers are not as clear as they should be.We appreciate your suggestion and will take it into account for future improvements.We take this opportunity to send you a cordial greeting.Sincerely,Guest Experience ManagerEuropa HotelSeville

Mr/Mrs Sandy,Thank you for her kind words. We are pleased to know that you liked the location of our facilities. We especially appreciate your words about the attention of the staff. We hope to welcome you again.

Dear Marietta, thank you very much for your excellent comment, we are glad to hear that you enjoyed the essential elements of our hotel. We take care of every detail to make our guests feel at home. We look forward to seeing you again.

Mr/ Mrs Jacquelyn,Thank you for taking a minute and letting us know that your stay at our Hotel was more than satisfactory. We hope to see you again soon.

Dear Huilin, We would like to thank you for staying with us during your recent visit to Seville.We are delighted to read in your comment that your stay with us has been very good and we hope you have enjoyed our facilities and services.We regret what was described and we sent a note to our floors department to take note of what happened.We hope you come back to visit us very soon.Receive a cordial greeting,Guest Experience TeamEuropa HotelSeville

Dear Ms. Mccall:Thank you very much for responding to the overall satisfaction survey and for taking the time to indicate your experience with us.We regret at the same time that your experience with us has not been entirely satisfactory, although we do not understand why you did not comment on what you indicate, since if you did, we could have tried to propose a solution.Finally, and despite your feelings, I would like to inform you that what you indicate regarding the lack of soundproofing in the rooms is not true, since we have begun this summer to install all the exterior windows of the building, despite which, we will continue with total soundproofing of the building.SincerelyGerente generalHotel EuropeSeville

Estimado José Luis, gracias por tomarse unos minutos para completar nuestra encuesta de satisfacción y compartir su experiencia con otros viajeros. Nos alegra saber que disfrutó de una agradable estancia con nosotros y que nuestras habitaciones e instalaciones le resultaron cómodas. Esperamos poder darle la bienvenida de vuelta pronto.

Dear guest, thank you for taking a few minutes to complete our satisfaction survey and share your experience with other travelers. We are glad to know that you enjoyed a pleasant stay with us and that you found our rooms and facilities comfortable. We hope to welcome you back soon.

Estimado Ricardo, gracias por tomarse unos minutos para completar nuestra encuesta de satisfacción y compartir su experiencia con otros viajeros. Nos alegra saber que disfrutó de una agradable estancia con nosotros y que nuestras habitaciones e instalaciones le resultaron cómodas. Esperamos poder darle la bienvenida de vuelta pronto.

Dear guest, thank you for taking a few minutes to complete our satisfaction survey and share your experience with other travelers. We are glad to know that you enjoyed a pleasant stay with us and that you found our rooms and facilities comfortable. We hope to welcome you back soon.

Muchas gracias por visitarnos y dedicar su tiempo a trasladar al resto de clientes como ha sido su experiencia con nosotros.Permitamos que por supuesto, lamentando en primer lugar que no haya sido una gran experiencia para usted, no estemos de acuerdo con su opinión, ya que todas nuestras habitaciones se encuentran perfectamente iluminadas, den o no a la calle y con una decoración acorde al tipo de edificio histórico en el que nos encontramos, lejos de todo lo que ahora se construye.Si nos lo permite, sin personalidad alguna. Somos conscientes que esto no alivia su impresión, pero también nos gusta dar nuestro versión si lo encontramos conveniente.Sepa que, en todo momento estamos atentos a las apreciaciones de los huéspedes, ya que son la mejor vía para completar su satisfacción. Tomamos nota de sus comentarios en cualquier caso.Muy atentamente,General ManagerThank you very much for visiting us and taking your time to tell other clients what your experience with us has been like.Let us of course, regretting first of all that it has not been a great experience for you, not agree with your opinion, since all our rooms are perfectly illuminated, whether or not they face the street and with a decoration according to the type of historic building in which we find ourselves, far from everything that is now built, if you allow us, without any personality.We are aware that this does not alleviate your impression, but we also like to give our version if we find it appropriate.Please know that at all times we are attentive to guests' comments, as they are the best way to complete their satisfaction.We take note of your comments in any case.Very truly yours,General Manager

Dear Robert,Thank you for choosing Hotel Europa for your stay in Seville and for taking a few minutes of your time to share your experience with other users.We are very happy to know that everything, the location, the service, the breakfast, all our services and attention at the hotel have met your needs and that you have been able to enjoy your stay.We are at your disposal and we hope to welcome you againSincerely,

Dear Mr Goran,Thank you very much for your comments.For us it is very important to be able to know the experience of our clients in order to improve day by day.We will inform our team about you great experience.We hope to see you here again in your hotel in Seville.and wish you all the best.

Dear Marie JoseThank you very much for your comment.For us it is very important to be able to know the experience of our clients in order to improve day by day.We hope to see you here again, at you hotel in Seville.All the best

Dear Avinash,Thank you for your comment, we are glad you enjoyed the great location we have. It will be a pleasure for us if you visit us again. All the best.

Estimada Sra. Silvia:Muchas gracias por su puntuación, ante la cual nos gustaría manifestar varias cuestiones.En primer lugar, desde que llegaron a nuestro establecimiento, su actitud nos resulto amenazante, bajo apercibimiento de que eran clientas golden de hoteles.com y esto teóricamente les debiera dar derecho a no para pagar por servicios habituales, que si tienen un precio.Literalmente indicaron en recepción además, que sino se atendían sus demandas de early check in sin costo y late check out sin costo-"nos harían puré" con sus puntuaciones y comentarios, señalando con el dedo a sus teléfonos móviles. Creo que este tipo de actitudes, no son aceptables de ninguna manera y están fuera de lugar.Como establecimiento, nos gustaría que quedara constancia de esto, ya que no nos parece serio.Quedamos a la espera de cualquier aclaración que ustedes necesiten o la compañía nos requiera.Atentamente,Dear Ms. Silvia:Thank you very much for your rating, in response to which we would like to raise several issues.Firstly, since you arrived at our establishment, your attitude seemed threatening to us, under the warning that you were golden clients of hotels.com and this should theoretically give the right not to pay for regular services, which do have a price.You also literally indicated at the reception that if your demands for free early check-in and free late check-out were not met, "you would make us a mess" with your ratings and comments, pointing your fingers at your cell phones. I believe that these types of attitudes are not acceptable in any way and are out of place.As an establishment, we would like this to be recorded, since it does not seem serious to us.We are waiting for any clarification that you need or the company requires from us.Sincerely,

Dear Mr. Jeremy:Thank you very much for taking the time to comment on your experience with us. We greatly appreciate your comments and please know that we are very happy to have met your expectations.We regret the inconvenience that we may have caused you, in the new facilities that we will try to incorporate into the main building as soon as possible, and where we will expand our buffet, food and beverage service.Waiting to see you here again, receive a cordial greetingSincerely,Customer service departmentEuropa HotelSeville

Estimada Srta Adriana:Muchas gracias por dedicar su tiempo a comentar su experiencia con nosotros.Les agradecemos mucho sus comentarios y se lo transmitiremos a los distintos departamentos, para que conozcan que están realizando un gran servicio, algo de lo cual, nos sentimos muy felices.A la espera de verles de nuevo por aquí, reciban un cordial saludoAtentamente,Departamento de atención al clienteHotel EuropaSevilla

Dear Mr Anonymous,We would like to thank you for your kind words about your recent experience with us.It was a pleasure to receive you, taking into account the daily effort we make to try to live up to the expectations of our clients. We have gradually begun to make changes to our establishment, which can sometimes cause some discomfort and which we logically regret, since it is not our intention.We take note of your comments regarding your instructions and we hope to have the opportunity to welcome you again.Sincerely,Gerente generalHotel Europa in Seville

Estimado Sr. Francis:Lamentamos que su estancia no haya resultado del todo satisfactoria; sin embargo sino nos comenta que es lo que ha podido ocurrir, tampoco podremos solucionarlo.Quedamos a su completa disposición para aclarar lo que hay podido suceder.AtentamenteGeneral ManagerHotel EuropaSevilla

Estimada Sra Maria Aurora,Muchas gracias por su estupendo comentario.Para nosotros es muy importante conocer la experiencia de nuestros clientes y saber que hemos podido hacer un buen trabajo.Esperamos verle de nuevo por aqui.Muchas gracias

Dear Mr Ahmed,Thank you very much for your comment.For us it is very important to be able to know the experience of our clients in order to improve day by day.We hope to see you here again.We wish you all the best

Dear guest, thank you for your comment and for sharing your experience with us. We are glad to know that you had a pleasant stay. We appreciate that you mention the attention received from our staff, always willing to help you with anything you need. We hope to welcome you again soon. Greetings

Estimado huésped, gracias por su comentario y por compartir su experiencia con nosotros. Nos alegra saber que ha tenido una agradable estancia. Esperamos darle la bienvenida de nuevo pronto. Saludos

Estimado huésped, gracias por su comentario y por compartir su experiencia con nosotros. Nos alegra saber que ha tenido una agradable estancia. Esperamos darle la bienvenida de nuevo pronto. Saludos

Estimado huésped, gracias por su comentario y por compartir su experiencia con nosotros. Nos alegra saber que ha tenido una agradable estancia. Esperamos darle la bienvenida de nuevo pronto. Saludos

Dear Mr. Cilgin,We would like to thank you on behalf of the entire Hotel, for choosing us for your stay in Seville.We are happy to know that the hotel's location has met your expectations and we appreciate your good comment for our team. For us, making them enjoy the experience is the most important thing and the reason why we work every day.CordiallyGuest Experience Manager Hotel Europa Seville

Dear Mr. Anonymous,Thanking you in advance for your visit and comments, we would like to point out some of the aspects you mention.It is true, as you mentioned, that due to the fumigation works that we carry out annually in our facilities, some inconvenience could have occurred for our clients and for this reason we not only regret it, but we also apologize, not ceasing to be very punctual events.On the other hand, our surprise is the other part of the comment, referring to breakfast, since when they contracted through the sales portal, they knew that they had contracted only accommodation. Not breakfast, which logically has a public price and which they were also informed about again at reception, so we don't fully understand what the real problem is. In any case.If it helps you, we reiterate our apologies.We offer an attractive proposal, designed to start the day in the best way.We are committed to providing the best care, along with a cordial and close treatment.We say goodbye cordially in the confidence that they will give us another chance, staying with us soon.Very truly yours,Guest Experience ManagerHotel Europa Seville

Dear Mr. Marius,We would like to thank you on behalf of the entire Hotel, for choosing us for your stay in Seville.We are happy to know that the hotel's location has met your expectations and we appreciate your good comment for our team. For us, making them enjoy the experience is the most important thing and the reason why we work every day.CordiallyGuest Experience Manager Hotel Europa Seville

Dear Mr Husein, thank you for your comments.Looking forward to have you here again.All the best

Estimada Eleonor Maria, gracias por compartir su experiencia con el resto de viajeros. Nos alegra que haya disfrutado de su estancia, así como de la ubicación en la que nos encontramos, rodeados de multitud de bares y restaurantes y a pocos metros de alguno de los puntos de interés turístico más destacados de la ciudad. Esperamos que vuelva pronto. Saludos

Dear Iraida, thank you for your comment, we are glad that you had a pleasant stay at our hotel and that you enjoyed our fantastic location, a few minutes from some of the tourist spots in the city and, as you say, surrounded by a great number of bars and restaurants. We would love for you to come back soon. Greetings

Dear Dionne, thank you for your comment, we are glad that you had a pleasant stay in our hotel. Thank you for highlighting our staff, always willing to help you in everything you need and our location, a few meters from some of the tourist attractions in the city, with a wide range of restaurant services. We are glad that you enjoyed all the services and facilities that we offer to our clients. We hope to see you again soon. Greetings

Dear Giovanni, thank you for your comment, we are glad that you had a pleasant stay in our hotel. We hope to see you again soon. Greetings

Thank you for your great review, we hope to see you again.see you soon.

Estimado Alejandro, En nombre del Hotel Europa, queremos agradecerle el haber compartido su experiencia con motivo de su estancia en nuestro Hotel.Es una satisfacción por nuestra parte, comprobar que el hotel ha cubierto sus necesidades.Esperamos poder saludarle pronto. Reciba un cordial saludo.

Estimado Anonymus, Le agradecemos el tiempo que ha dedicado en realizar tan amable valoración sobre nuestro hotel. Nos alegra saber que hemos superado sus expectativas en algunos apartados y que lógicamente debemos mejorar en otros.Estamos planificando los asuntos comentados para realizar dicha reforma en los próximos meses.Esperamos poder contar con su presencia en un futuro próximo. Un cordial saludo.Reciba un cordial saludo.

Le agradecemos el tiempo que ha dedicado en realizar tan amable valoración sobre nuestro hotel. Lamentamos no haber cubierto sus expectativas del todo, si bien estamos trabajando para mejorar los aspectos comentadosEsperamos poder contar con su presencia en un futuro próximo. Un cordial saludo.

Sr Jaime,Lamentamos mucho leer su comentario y saber que no hemos cumplido sus espectativas. Nos gustaría volverle a ver pronto por nuestro Hotel. Reciba un cordial saludo.

Sr/Sra Hossein Sehat Lou,En primer lugar agradecerle que nos dedique un poco de su tiempo para en valorar su estancia en nuestro Hotel. Nos agrada saber que cumplimos sus espectativas y nos ayuda a mejorar nuestros servicios con las mejoras que estamos realizando en nuestro Hotel. Reciba un cordial saludo.

Estimada Lourdes, Gracias por su valoración. Nos alegra saber que disfrutó su estancia con nosotros, así como de nuestros servicios e instalaciones y de nuestra fantástica ubicación. Esperamos volver a verle pronto. Saludos