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더블트리 바이 힐튼 세이셸 - 알라만다 리조트 & 스파 여행 후기

4 out of 5
더블트리 바이 힐튼 세이셸 - 알라만다 리조트 & 스파
Anse Forbans, Mahé Island

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 131개 이용 후기 중 61개" "
평점 8 - 좋아요. 131개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 131개 이용 후기 중 15개" "
평점 4 - 별로예요. 131개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 131개 이용 후기 중 2개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

Marco

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I am very disappointed definitely this hotel is not a resort and it is overpriced for the services offered. The level of the staff is mediocre and slow. It does not fit the description of a “resort” and food is poor quality. I would definitely not go back here. Now we have to stay here for 7 days….thank you for your attention.
답변 제공: Doreen De Letourdie Hotel Manager 님, 2024년 3월 30일
Dear Marco, thank you for your comment. Really sorry that you are feeling that way, please address your disappontment with the team and they will assist you in all ways.Doreen

8/10 - 좋아요

Johan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함

8/10 - 좋아요

Robin

The employees are really young and hence do not speak English very well it seems (simple words as "airport transfer" or "included / excluded"). Many time we were confronted with extra cost or unexpected situations because of this.
답변 제공: Doreen De Letourdie Hotel Manager 님, 2024년 3월 30일
Dear Robin, thank you for your feedback. We apologize for any confusion of English word from our team, as all our staff speak quite good English. This has been communicated to them.Doreen

10/10 - 훌륭해요

Yoshiaki

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
全部で３０部屋で、みんながゆったりとした時間を過ごすことができます。シュノーケリングができます。私はハンモックを、おすすめします。スタッフさんはみんな全力を尽くして、対応していただいているのをとても感じました。
2023년 12월에 2박 숙박함
답변 제공: Doreen Deletourdie - Hotel Manager 님, 2023년 12월 8일
Dear Yoshiaki, thank you for the great score and for taking your time to give us your feedback. We are happy to hear that you enjoyed your stay with us and we look forward to welcome you back one day

4/10 - 별로예요

ole

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Find et andet hotel
Overvurderet hotel Slidt Halvdårlig strand i forhold til Sey. Højt prisniveau. fx 75 kr for ½ liter øl
2023년 11월에 7박 숙박함
답변 제공: Doreen Deletourdie - Hotel Manager 님, 2023년 12월 8일
Dear Mr Ole, thank you for taking your time to give us your feedback. We are sorry to hear that you felt our hotel are overpriced, rest assured that we base our prices as per local market and the economy state. However, we are thankful for your feedback and we will continue to see how best we can improve to satisfy our guests. Have a great day

10/10 - 훌륭해요

Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing staff
The staff was amazing and the hotel is very nice. Great access to the beach, good restaurants around.
2023년 10월에 6박 숙박함
답변 제공: Doreen De Letourdie Hotel Manager 님, 2023년 10월 30일
Dear Andre, thank you so much for your kind comments. We are happy to hear that all went well for you. Thank you and looking forward to welcome you back

8/10 - 좋아요

Bruno

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Posizione ottima sul mare. Personale disponibile e accogliente. In una zona molto tranquilla di Mahé. Abbiamo trovato un po’ troppo rumoroso il condizionatore in camera.
2023년 10월에 7박 숙박함
답변 제공: Doreen De Letourdie Hotel Manager 님, 2023년 10월 30일
Dear Bruno, thank you for the taking your time to give us your feedback. We appreciate your comments and looking forward to come back one day

4/10 - 별로예요

Robert

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No HOT water to enjoy the beautiful spa on the de!
I booked a room with a spa which was beautiful but there was NO hot water to enjoy the spa experience. The first day there was hot water but after that nothing. I called the front desk and service people came but the problem was never fixed. The service person said it was a fuse or ? Never got to the root of the problem. I felt the staff knew there were problems with the hot water from the start but pretended that there was no problem. I stopped calling as I didn’t want this to ruin my holiday in the Seychelles. I paid a lot of money for that room to not get hot water. I feel that this is just a basic expectation?
2023년 10월에 4박 숙박함
답변 제공: Doreen De Letourdie Hotel Manager 님, 2023년 10월 16일
Dear Robert, thank you for taking your time to inform us about the water situation in your room, my apologise for facing such an issue. It is not the norm for taking long time to solve the problem and i will drill down to see why this was not done on time. It is our norm to ensure you have a great time of your holiday in Seychelles. Please do let me know personally, when you intend to visit Seychelles, especially us again and I will ensure you enjoyed a better stay.

10/10 - 훌륭해요

Felix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 12박 숙박함
답변 제공: Doreen De Letourdie Hotel Manager 님, 2023년 10월 16일
Thank you Felix. We are glad that you enjoyed your stay with us and looking forward to welcome you back one day

10/10 - 훌륭해요

Sinan Can

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
We really enjoyed our every moment in this fabulous hotel. The hotel crew was so nice, courteous, friendly and professional. I would like to thank every one of them from the bottom of my heart for their meticulous service and candour that made us feel home during our stay. I appreciate dear hotel manager Ms. Doreen for creating such a warm and comfortable hotel atmosphere. The hotel is in a very nice location where you can enjoy a lovely ocean view and the serenity . You may even choose not to leave the hotel during your whole visit but do not do that, explore the amazing Mahe island. The forests, mountains and the botanical gardens are also as astoundingly beautiful as the shores. Being now in our apartment in downtown Istanbul, we feel like having seen a beautiful tropical Seychellois dream . I am sure you will also enjoy your every moment in the Seychelles and in this hotel.
2023년 7월에 7박 숙박함
답변 제공: Rania 님, 2023년 7월 13일
Dear Sinan Can: Thank you for taking a moment to share your experience. I am really happy to hear you had a wonderful time at the hotel and our team took great care in ensuring you have nothing but the best memories to leave Seychelles with. We look forward to welcoming you back to our hotel in the not too distant future! Islands Regards

10/10 - 훌륭해요

Antony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was excellent, the beach I would rate as one of the best on Mahe. And a special mention to the staff, especially the front desk and bar staff. They are very friendly, welcoming and accommodating. I would highly recommend staying there and I will return there one day
2023년 6월에 7박 숙박함
답변 제공: Rania 님, 2023년 6월 23일
Dear Antony:Thank you for taking a moment to share your experience. I am really happy to hear you had a wonderful time at the hotel and our team took great care in ensuring you have nothing but the best memories to leave Seychelles with. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,

10/10 - 훌륭해요

MARTINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tout était parfait
2023년 6월에 2박 숙박함
답변 제공: Rania 님, 2023년 6월 14일
Dear Martine, Thank you for taking a moment to share your experience. I am happy to hear you had a wonderful time here, it is a pleasure for us to have hosted you. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property right at the beach. The Staff is very friendly and helpful making your stay a great experience.
2023년 3월에 3박 숙박함
답변 제공: Rania 님, 2023년 3월 28일
Dear Alejandro: Thank you for taking a moment to share your experience. I am really happy to hear you had a wonderful time at the hotel and our team took great care in ensuring you have nothing but the best memories to leave Seychelles with. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 - 훌륭해요

andrei 님, goodyear

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a wonderful experience! From the minute we walked in the hotel, the staff was extremely friendly, welcoming and always attentive and available to help. The hotel manager Doreen went above and beyond during our check in to make sure we are comfortable after our long flight and to get us into our room as soon as possible. The restaurant/bar staff was always professional, attentive and personable. We loved being serviced by Tolera in the restaurant and Chef Abhishek who made us some spectacular meals. Also , the Assistant Manager Binaya was extremely attentive and surprised us with some special treats at the end of our stay. Thank you so much Double Tree Seychelles Team for the great service and for making your customers a priority!
답변 제공: Doreen De Letourdie Hotel Manager 님, 2023년 3월 6일
Dear Mr Andrei, thank you so much for the very positive reply. It was a pleasure having you with us and happy to hear that all went well for you. Looking forward to welcome you backDoreen De LetourdieHotel Manager

10/10 - 훌륭해요

Hanane

2022년 11월에 1박 숙박함
답변 제공: Doreen Valentin - Hotel Manager 님, 2023년 1월 16일
Thank you so much

6/10 - 괜찮아요

jean claude

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Old hotel No bar open at 11:30 pm for a Hilton holiday resort!!! Fi etc the test Nice beach and all rooms looking Indian Ocean
2022년 12월에 1박 숙박함
답변 제공: Doreen Valentin - Hotel Manager 님, 2022년 12월 19일
Dear Jean Claude, thank you for taking time to give us you feedback. Our bar close at 11am daily as we would have been happy to assist you further at the bar, however, give us an another opportunity to accommodate your requrest. Thank you for staying with us and see you another time

10/10 - 훌륭해요

Nebiyu Esayas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort. Everyone was nice. Special thanks to the hotel dining team - Vivian, Carol, Amanuel, Doreen, Sorab, Aisha, and Gokul. We recommend this place for a family.
답변 제공: Doreen Valentin - Hotel Manager 님, 2022년 11월 29일
Dear Nebiyu, thank you for taking time to give us your views about our hospitality. We are thrilled to learn that you enjoyed your stay with us and that all went well for you. Thanks and again and looking forward to welcome you one day

10/10 - 훌륭해요

Hanane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함
답변 제공: Doreen Valentin - Hotel Manager 님, 2022년 11월 23일
Dear Hanane, thank you so much for the great score, this shows to us that you have enjoyed your stay. We look forward to welcome you back one day

4/10 - 별로예요

Chandra 님, Rakeigh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We checked in around 1:00 PM and patiently waited for the room as the check-in time was 2:00 PM. Finally, we got to our room around 3:00 PM. The temperature inside the room was about 85-90 Degrees Fahrenheit with AC running at full blast. We waited until evening, thinking the AC was working overtime and might start cooling by evening. No Change even after Sun Down. I called reception and complained about the AC. After an hour, the maintenance person finally shows up and says that he has fixed the AC. I asked him to come back after 30 minutes as there was no change inside the room. He came back and said that AC was not working and left. No news after that, and he just disappeared. We were too tired to fight the battle and slept after taking two strong pills. I went to the reception in the morning, complained about the AC, and was told that the AC was fixed/working. I told her that I must be crazy to complain if the AC was working. I asked the receptionist to give us another room, and finally, around 2:00 PM, we were moved to a room with working AC. What a relief. We should have walked out of the room the evening before and demanded a room with working AC. No apologies from the hotel; it seems that the AC is not working in most of the rooms. Shabby service from the Hilton Brand of Hotel. Definitely, not recommended.
2022년 11월에 2박 숙박함
답변 제공: Doreen Valentin - Hotel Manager 님, 2022년 11월 23일
Dear Chandra, thank you for letting us know about the AC problem you had in the room, again, we apologized for the inconvenient and we assured you that all our AC is working fine and we look forward one day to welcome you back for a better experience.

10/10 - 훌륭해요

Itsik

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Emmanuelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was beautiful, fantastic sea view. The air conditioning was not working in the first room and after reporting this to the property they changed our room without any difficulty.
2022년 10월에 5박 숙박함
답변 제공: Doreen Valentin - Hotel Manager 님, 2022년 10월 25일
Dear Emmanuelle, thank you so much for taking your time to give us your feedback about your stay. We are happy to hear that in general you were satisfied with your stay, except the air condition situation which was rectified satisfactorily. We look forward to welcome you back one day

10/10 - 훌륭해요

ALEXANDRA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Endroit merveilleux plages à couper le souffle hôtel très sympa détente assurée et personnel au top nous avons passé un séjour fabuleux
2022년 10월에 7박 숙박함
답변 제공: Rania Asba Front Office Manager 님, 2022년 10월 22일
Dear Alexandra,Thank you for choosing DoubleTree by Hilton Seychelles - Allamanda Resort & Spa.I am delighted to know that you had a perfect stay with us and we look forward to welcome you in the not too distant future. Island regards,

10/10 - 훌륭해요

Giulia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personale gentilissimo. Abbiamo fatto il check alle 7:00 in anticipo di 7 ore e ci hanno accolto nelle zone comuni finché la stanza non è stata pronta (alle 10:30 quindi molto prima del previsto). Anche in uscita poiché avevamo il volo nella serata ci hanno fatto utilizzare la piscina e subito prima della partenza ci hanno dato una stanzetta per farci la doccia e risistemarci. L’auto noleggiata con loro ci è venuta un prezzo decisamente inferiore (la metà) rispetto ai preventivo online. È andato tutto benissimo e consigliamo la struttura per tutti.
2022년 9월에 8박 숙박함
답변 제공: Rania Asba Front Office Manager 님, 2022년 10월 14일
Dear Giulia, Thank you for taking a moment to share your experience. I am really happy to hear you had a wonderful time at the hotel and our team took great care in ensuring you have nothing but the best memories to leave Seychelles with. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely,

6/10 - 괜찮아요

Helge

가족 여행
좋아요: 청결 상태
Gute Umgebung, Hotel hier und da renovierungsbedürftig. Kaltes Wasser aus der Dusche. Schmaler Strand mit Korallen. Freundliches und bemühtes Personal mit kleinen Schwächen.
2022년 5월에 2박 숙박함
답변 제공: Doreen Valentin - Hotel Manager 님, 2022년 5월 9일
Dear Guest, thank you for taking your time to give us the feedback. We appreciate that in general you enjoyed your stay with us, we took down the comments about stated and we will definitely work on it ensuring our guests are happy

4/10 - 별로예요

Stefan

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not the normal Hilton style
Aged hotel… not very warm feeling…. Service was not very welcoming….
2022년 2월에 1박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2022년 2월 14일
Dear Stefan thank you for the valuable feedback. It was a pleasure having you with us and we appreciate that you took time to give us feedback. We apologise for any inconveniences you may have faced, however, not that this is not the norm of our high level service, we will ensure that same is improved. thank you

10/10 - 훌륭해요

Shandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2022년 2월 14일
Dear Shandra, thank you so much for the great score you gave to us, this shows that you did enjoy your stay with us and of course, feel free to contact us whenever you want to come back

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best god bless the staff they need a raise
2022년 1월에 5박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2022년 2월 8일
Dear Mr Richard, thank you so much for the very positive feedback. We are happy to hear that you were satisfied with your stay with us, and of course, we will take care of the staff as usual.

10/10 - 훌륭해요

JEAN PIERRE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Double tree Seychelles
Un accueil très agréable et le personnel charmant et serviable
2022년 2월에 1박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2022년 2월 7일
Dear Mr Jean Pierre, thank you so much for the very positive comments. We really appreciate. We look forward to welcome you back one day

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience!!
Great experience with the Doubletree. The front of house staff were extremely helpful and have a great process set up for socially distanced check-ins. They were also extremely helpful answering our questions about navigating the island. The room was impeccably clean and had lovely tropical flowers sprinkled all about.
2022년 1월에 2박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2022년 1월 18일
Dear Guest, thank you so much for your wonderful feedback. We are happy to hear that all went well for you and we will be happy to welcome you back again in the future

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 4박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2022년 1월 11일
Thank you for the good score. Hope to see you again soon

6/10 - 괜찮아요

surendra

단체 여행
Cutlery and bedding needs a revamp
2021년 12월에 5박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2022년 1월 4일
Dear Guest, thank you for the feedback about your stay. We have well noted the comments about the cutlery and bedding of which we will work on it for a better experience. We hope you arrived home safely and looking forward one day to welcome you back

8/10 - 좋아요

Raquel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My partner and I thoroughly enjoyed our stay. Being from USA we were skeptical about the quality we would be receiving as Double Tree in the states aren't the best. The hotel was nice clean and up to date. The staff was extremely welcoming, kind and friendly. We were celebrating my birthday, the staff called me to wish me a happy birthday, sang and provided me with a cake during my meal and left a cake towel on my bed. It made me feel extremely special! the rooms were cleaned daily. they even straightened up the little clutter we left around. there was a mini fridge, coffee etc. The beach and pool are BEAUTIFUL! Very visually appealing! The negatives: the food at the hotel is extremely subpar and overpriced. Luckily we only did half-board, we ended up getting lunch from local shops, like the one across the street, It was a fraction of the price. Wouldn't have mind it being expensive if it was delicious...or at least good. The live music that they have is...ehhh, but they were extremely nice and tried to be diverse with their selections. The hotel doesn't provide airport transpiration. B/c the cab drivers know you are a tourist, they will charge you 800 seychelle roupees= $58.99 or 52.16 Euro EACH WAY!!! (Absolutely ridiculous!) My partner and I ended up using their public transit a lot of the time and used the saved money on other activities. If you LOVE the beach water, make sure you have swim shoes, it is extremely rocky and there are a lot of shells
2021년 11월에 5박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2021년 12월 15일
Dear Raquel, thank you so much for taking your time to give us your feedback. We are happy to hear that you enjoyed having your birthday with us and the team make you happy. We have also taken notes of the negative comments however, we took it as constructive feedback for us for improvement. Thanks again for staying with us and hoping one day we will see you back

8/10 - 좋아요

Elisabet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2021년 10월 23일
Thank you Elsabet for the great feedback. we hope that you enjoyed your stay and we look forward to welcome you soon

8/10 - 좋아요

Aaron

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
schönes Hotel, aber relativ teuer
Das Zimmer ist schön gross und entspricht den Bildern. Der Whirlpool auf dem Balkon und auch das restliche Interieur wirkte bereits etwas in die Jahre gekommen. Der Service hätte für diesen Preis besser sein können. Mussten mehrere Male an der Reception nach fehlenden Dingen fragen, wobei es am Schluss trotzdem nicht immer geklappt hat. Für diesen Preis würde ich nicht nochmals kommen. Das Frühstück und Abendessen war sehr lecker!
2021년 8월에 2박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2021년 8월 23일
Dear Guest, thank you so much for taking your time to give us your feedback. We are happy to hear that in general you were happy with your stay. We apologize for any inconveniences you faced for the room, but we assure you we have taken your comments into consideration.

10/10 - 훌륭해요

expedia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HOTEL TRES AGREABLE
Tres bel emplacement hôtel agréable et calme
2021년 5월에 5박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2021년 6월 9일
Dear Guest, thank you so much for the great feedback. Happy to hear that you enjoyed your stay with us and all went well, looking forward to welcome you back one day

10/10 - 훌륭해요

Elzbieta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous Seychelles
Beautifully located property.Quiet. Only 30-35 rooms.
2021년 4월에 6박 숙박함
답변 제공: Doreen Valentin - Resort Manager 님, 2021년 5월 12일
Dear Guest, thank you so much for taking time to give us your feedback. Thanks a lot for the great score, we are happy to hear that you enjoyed your stay, Looking forward to welcome you back in the near future

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함
답변 제공: Doreen 님, 2020년 3월 16일
Thank you so much

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 4박 숙박함
답변 제공: Doreen D'souza -Resort Manager 님, 2020년 1월 2일
Thank you so much for the good score. We hope that you did enjoy your stay and looking forward to welcome you back again

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Average hotel on a nice beach
The location of the hotel is really beautiful. A nice coral reef, blue waters, granite rocks and white sandy beach.The resort has its own beach and there are other two beaches where it is possible to walk without meeting anyone. Our room was clean and big enough, but the air condition wasn't very effective. The sunrise from the hotel balcony was really nice to view. The staff was nice and helpful, although a bit slow to my European mind. The food was good, but the choice not as extensive as we had seen in another hotels.
2019년 10월에 3박 숙박함
답변 제공: Doreen 님, 2019년 11월 13일
Dear Guest, thank you for the feedback we appreciate your feedback. We are happy to hear that you did like the hotel generally. We have taken noted of the food choice of which we will work on it. Thanks again

8/10 - 좋아요

Eric

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Super petit hôtel, surtout si vous ni mangez pas
Service navette impeccable. Petit hôtel très bien situé avec beaucoup de charme. Piscine a débordement sur mer très jolie. Plage impeccable. Grande chambre bien équipée avec petit spa. Par contre restauration lamentable, qualité des repas et du petit déjeuner très basse. Service restaurant aussi mauvais.
2019년 10월에 1박 숙박함
답변 제공: Doreen 님, 2019년 10월 30일
Dear Mr Eric, thank you for your feedback. We have met and discussed the issues. Hope all is fine now and enjoy the remaining of your stay with us

8/10 - 좋아요

Matthieu

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the hotel staff was very helpful and friendly. Ocean view. Good room. Cleanliness.
2019년 10월에 4박 숙박함
답변 제공: Doreen D'Souza 님, 2019년 10월 11일
Thank you so much for the positive feedback, we appreciate your comments and happy to see that you enjoyed your stay with us.. Will be happy to welcome you back

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 7박 숙박함
답변 제공: Doreen 님, 2019년 8월 14일
Dear Guest, thank you so much for such good score. We hope that your stay was a memorable one and do not hesitate to contact us for any further assistance

6/10 - 괜찮아요

Ivan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Fantastisk beliggenhed, men slidt hotel
God mad, god service, fantastisk beliggenhed ned til stranden, med palmer og hvid strand. Men hotellet er slidt, vores værelse var ikke renoveret de sidste mange år ( nr 107),skimmel på badeværelse, dårlig aircondition, gamle og små strandhåndklæder, dårligt motionscenter, ingen aktiviteter. Så derfor den lidt hårde bedømmelse. Relativt dyr i forhold til sammenlignelige hoteller på Seychellerne.
2019년 7월에 4박 숙박함
답변 제공: Doreen D'Souza Resort Manager 님, 2019년 7월 12일
Dear Guest, thank you so much for the feedback. We are happy that you took your time to give your feedback. We have noted the areas of dissatisfaction and we will work on them for better service for next customer. However, we look forward to welcome you back one day

4/10 - 별로예요

Robert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Never again
Its a building site outside on the patio. They are all over the roof. Its a disgrace.
2019년 4월에 1박 숙박함
답변 제공: Doreen D'Souza - Resort Manager 님, 2019년 5월 1일
Dear Guest, thank you for your feedback. It is unfortunate that the work being done was disturbing you, however, all i done now and this was to improve the product for our guests. Our apology for this inconvenience, but we look forward to welcome you with the new product.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함
답변 제공: Doreen D'Souza - Resort Manager 님, 2019년 4월 2일
Dear Guest, thank you so much for taking your precious time to give us your feedback. We are happy to hear that you felt at home and that the food was to your satisfaction. Thank you for the good score and we look forward to welcome you back in the near future

10/10 - 훌륭해요

Nana 님, Nairobi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. The room was clean and nice but the wooden bed creaked a lot. Overall i would recommend it for anyone who is looking for privacy, peace and quiet. Doreen the manager, Irinie at the reception and Vivian at the restaurant were extra extra nice..
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Lana 님, Lausanne

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
+ Lit confortable, grande chambre, super douche à l'italienne. + Personnel a l’ecoute, tout pour satisfaire sa clientèle (intolérance alimentaire, menu spécial..) + Très bons plats au restaurant le soir et déjeuner superbe. +/- Très belle plage en face et à côté de l’hôtel mais pas mal de cailloux et oursins (prendre des chaussures d’eau). - Etablissement vieillissant dans l’ensemble (porte et armoire qui peinent à fermer, prises et coffre fort qui fonctionnent une fois sur deux...)
2018년 10월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel situé sur une plage magnifique, un peu isolé. L’anse Forbans vaut vraiment le détour. Très bon spot pour le snorkeling. Toutefois l’hotel est en peu vieillissant, il mériterai une rénovation. Le personnel est très amable, nous avons été surclassés dans une chambre avec jacuzzi sur la terrasse. Le petit déjeuner est varié est très bon, surtout les gaufres chaudes.
2018년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Area was amazing. Bed was too stiff and was mold in ac vent
2018년 8월에 4박 숙박함