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알 하얏트 호텔 아파트먼트 여행 후기

3 out of 5
알 하얏트 호텔 아파트먼트
Zahraa Street, Sharjah, Sharjah

이용 후기

6.4
평점 10 - 훌륭해요. 28개 이용 후기 중 5개" "
평점 8 - 좋아요. 28개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 28개 이용 후기 중 7개" "
평점 4 - 별로예요. 28개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 28개 이용 후기 중 3개" "

6.6/10

청결 상태

6.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very good from reception to room service. The staff is very polite and friendly, responsive within minutes. I really liked the breakfast buffet. The only thing is that there's a problem with the shower drain..and I hope they fix it. Again, staff is very well trained and helped me at checking out. Checking in/out were very good. My issue was with my booking. I booked a hotel apartment with Expedia but when arriving it was a hotel suite in another building of the same hotel. I had to go around 3 locations of the hotel to find my booking.
2023년 5월에 7박 숙박함

6/10 - 괜찮아요

Shahzad

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Please don’t trust there pics
It was the worse experience sow far in the life Bad service. Iron was burnt. Cooking pans were burnt I had to buy my own Fridge wasn’t cooling properly Cook top was no good Living room sofa fabric was ripped and patched I looked at the other room which local Arab customer had was much better I was counting days when I would leave
Condition of living room sofa
Living room sofa fabric
2022년 6월에 10박 숙박함

10/10 - 훌륭해요

Shahzad

2022년 6월에 1박 숙박함
답변 제공: Syed 님, 2022년 6월 26일
Dear Guest, Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home and well taken care of, Êso it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. Kind Regards, By Management.

8/10 - 좋아요

Feras

2022년 5월에 1박 숙박함
답변 제공: Syed 님, 2022년 6월 18일
Dear Guest, it was our pleasure to serve you, we hope your stay was comfortable and enjoyable, hope to serve you again, thank you. Best Regards By Management

10/10 - 훌륭해요

Anastasios

2022년 2월에 1박 숙박함
답변 제공: Basit Mahmood 님, 2022년 2월 27일
Dear Valued Guest, Thank you so very much for much needed appreciation. Looking forward to serve you with same enthusiasm.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
its good
2022년 2월에 1박 숙박함
답변 제공: Basit Mahmood 님, 2022년 2월 8일
Dear Valued Guest, Thank you so much for appreciation. Looking forward to serve you more better in days to come.

6/10 - 괜찮아요

Kumail

출장 여행
별로예요: 청결 상태
It was ok. Had issues with the stay. Their service and staff is poor.
2020년 2월에 2박 숙박함
답변 제공: Basit Mahmood 님, 2022년 2월 8일
Dear Valued Guest, Thank you for your feedback. Looking forward to serve you more better in days to come.

2/10 - 너무 별로예요

Ayman

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
No water. No towels. Terrible smell
2020년 1월에 1박 숙박함
답변 제공: Basit Mahmood 님, 2022년 2월 8일
Dear Valued Guest, Felt sorry for disappointment. Looking forward to serve you more better in days to come.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
V good location and view. Nice people and proper price. I like it.
2020년 1월에 3박 숙박함
답변 제공: Basit Mahmood 님, 2020년 1월 20일
Thank you for your rich attribute.

8/10 - 좋아요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall it is ok
2019년 11월에 4박 숙박함
답변 제공: Basit Mahmood 님, 2019년 12월 5일
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

6/10 - 괜찮아요

Muntasser

2019년 11월에 2박 숙박함
답변 제공: Basit Mahmood 님, 2022년 2월 8일
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Yksi yö
Parempiakin varmasti löytyy noin 50€/yö budjettiin. Hyvät parkkitilat, mutta maksulliset
2018년 1월에 1박 숙박함
답변 제공: Basit Mahmood 님, 2022년 2월 8일
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

6/10 - 괜찮아요

Bilal

좋아요: 청결 상태
الاقامة جيدة
الاقامة كانت جيدة حيث اخذت غرفة مع صالون وكانت عائلتي معي رفض منذ البداية عامل الاستقبال من ادخال اولادي لاني حاجز غرفة مع صالون بدون اولاد قلت له دائما احجز نفس الحجز ولا احد يعترض بالنهاية وافق فقلت له اريد فقد بطانيتان قال لي اذا موجود بعطيك فأحضر لي واحدة فقط ملاحظة اخري صنبور الماء كان بالحمام طول الوقت يسرب الماء والدش ايضا
2017년 12월에 1박 숙박함
답변 제공: Basit Mahmood 님, 2022년 2월 8일
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق جيد
مكان جميل
2017년 11월에 2박 숙박함
답변 제공: Basit Mahmood 님, 2022년 2월 8일
Dear Valued Guest, Thank you so much for much need appreciation. Looking forward to welcome you again to serve you more better.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
الفندق سيء وإجراءات دخوله طويلة جدا جلسنا ساعة كام
الفندق تعبان جدا من عدة نواحي، فقد كان معي ولدان أقل من 12 سنة وبينت صغيرة جدا. والغرفة أصغر منا بكثر وضيقة جدا، وأخذنا أكسترا بد ودفعنا رسوما إضاقية ومع ذلك لم يأتو مع السرير الكبير بمستلزماته، كما أنه لا يوجد عندهم مسبح ، وقالوا : إن مواقف الفندق ممتلئة، فاضطررت لترك سيارتي في مواقف الشارع الخاضعة للرسوم ثم اتصلت بالموقع اكسبيديا وطلبت تدخلهم في الموضوع . وفعلا عندهم مساحة صغيرة خلف الفندق وتحيط بها مواقف مجانية عامة لكنها هي الأخرى ممتلئة على الأخر. المهم الفندق سيء وإجراءات دخوله طويلة جدا جلسنا ساعة كاملة ننتظر تنظيف الغرفة.
답변 제공: Basit Mahmood 님, 2022년 2월 8일
Dear Valued Guest, Felt sorry for disappointment.Your concerns has been noted for further improvement. Thank you.

10/10 - 훌륭해요

justyna 님, R

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The nicest service ever
I stayed in Al Hayat Hotel Apartments with my boyfriend for 21 days. We enjoyed our stay a lot. The room was big,always clean and cosy. Many thanks to Yaser who was taking care of us all times.
답변 제공: Kumar 님, 2017년 7월 15일
Dear Justyna, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

4/10 - 별로예요

a

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
حيد
جيدة نوعا ما
Dear Sir / Madam, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

8/10 - 좋아요

Khaled

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dear Sir / Madam, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

4/10 - 별로예요

Moheeb 님, London

Good
It was for one night stay with kids. Somehow ok
Dear Mr. Moheeb, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

6/10 - 괜찮아요

Ramzy

좋아요: 직원 및 서비스
Dear Ramzy, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Please let us know if we can be of further help. Best Regards - Management from Al Hayat Hotels.

10/10 - 훌륭해요

turki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dear Turki, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Best Regards - Management from Al Hayat Hotels.

4/10 - 별로예요

Ahmed 님, ksa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
الفندق جيد
جيدة
Dear Ahmed, Thank you very much for writing your feedback. We're glad to know that you enjoyed your stay in Al Hayat Hotel Apartments, We look forward to welcoming you back on your next visit. Best Regards - Management from Al Hayat Hotels.

6/10 - 괜찮아요

ali 님, KOB

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
It was great but the staff !
Everything was great except the staff of the reciption , the treatment was not good , they don't smile at all !
Dear Justyna, Thank you very much for writing your feedback, we are extending our apology for the inconvenience caused during your stay, we will go through the mentioned issues, and we ill take necessary action against it, we welcome you again to our hotel to experience our hospitality. Thanks and Best Regards - Management from Al Hayat Hotels.

4/10 - 별로예요

Melody

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
New Years holiday
The receptionist at this hotel was rude unhelpful unprofessional and spoiled out stay. Phone in our room didn't work and she refused to let us call the airport to change our flights in the reception. She refused to give us change to pay out taxi driver who didn't have any. She refused to call us a taxi and instead just pointed to where we could stand and get one on the street. There is a mosque close by with mega phone they wake u up when praying from 5am

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst hotel ever!!!
Never ever go to this hotel. We had worst days of our tourism life in this hotel. No iron, no pool, no microwave, fake promise of pool, no washing machine and laundry at the cost of whole day expense. Misbehaved staff. No phones in the room. Beds are dirty and makes sound which gives sleepless night. Washroom tap leaks an water may come to your bed middle of the night. No towels provided, worst service ever!!!! Beware of fake reviews and promises made by agents/websites.
답변 제공: Kumar 님, 2017년 7월 15일
Dear Sir / Madam, Thank you very much for writing your feedback, we are extending our apology for the inconvenience caused during your stay, we will go through the mentioned issues, and we will take necessary action against it. As you mentioned we have not mentioned any information on the booking site about the Pool, and the washing machine. please go through the hotel facilities information and confirming the reservation which helps to eradicate the conflicts further. we welcome you again to our hotel to experience our hospitality. Thanks and Best Regards - Management from Al Hayat Hotels.

4/10 - 별로예요

traveller usa

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
worst hotel experience
This is a very bad, cheap looking hotel. It is not a 4 star. It could be a 2.5 star. Only looks nice in pictures. The bathrooms are really bad. The beds r super uncomfortable and u can hear ppl in the next door rooms and overall a very bad experience. Rooms r very small. Oh and u won't be able to find this place if you are a tourist, has no address, just a street name on which it is on. And no one has heard about it on that street. And it's 30 mind away from the airport and even further away from downtown.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함