Sharks Bay, Sharm El Sheikh, South Sinai Governorate
이용 후기
7.6
좋아요
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 7개 이용 후기 중 2개" "
10 - 훌륭해요
2
평점 8 - 좋아요. 7개 이용 후기 중 3개" "
8 - 좋아요
3
평점 6 - 괜찮아요. 7개 이용 후기 중 1개" "
6 - 괜찮아요
1
평점 4 - 별로예요. 7개 이용 후기 중 0개" "
4 - 별로예요
0
평점 2 - 너무 별로예요. 7개 이용 후기 중 1개" "
2 - 너무 별로예요
1
7.8/10
청결 상태
8.4/10
직원 및 서비스
4.0/10
편의 시설/서비스
7.4/10
숙박 시설 상태 및 시설
8.0/10
친환경
이용 후기
10/10 - 훌륭해요
Leonard
2023년 5월 26일
Leonard
2023년 5월에 7박 숙박함
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2023년 3월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grand oasis is perfect hotel-coming 2 times here already.good beach,normal rooms.
But the best is food.its really fantastic!Thank you so much for this for Head Chef and all staff in the restaurant area❤
If just to improve cleaning in the rooms and customer service of some staff in reception-wont be any issues at all.
Will come again for sure for a relaxing atmosphere.
실제 이용하신 고객
2023년 3월에 1박 숙박함
2/10 - 너무 별로예요
실제 이용하신 고객
단체 여행
2019년 4월 27일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bad in everything. Bad food worst service staff not professional at all-no room service no espresso offered in breakfast. Zero value for money
실제 이용하신 고객
2019년 4월에 3박 숙박함
답변 제공: Mohamed Darwish 님, 2020년 3월 12일
Dear Guest,
We appreciate very much you sharing with us your experience following your recent stay at the Grand Oasis. It is always our goal to provide consistent service to all our guests. please accept our sincere apologies for any disappointment that occurred during your stay, we will ensure that all staff and heads of departments are spoken too with regards to your comments. We do wish you had spoken to us during your stay about your concerns so that we could help and correct all points for you during your holiday. We would value the opportunity to welcome you back at our resort soon to restore your confidence in our hospitality levels. Should we convince you to return, please contact me so that I can personally ensure you are well looked after.
Best Regards
Hotel Management
8/10 - 좋아요
adel 님, Egypt
2015년 8월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location
Perfect Location Great View Service & Main Bar Is Ok But The Problem ,s Food Was Not Acceptable & Low Quality In Pool & Beach Bar .
adel
답변 제공: Mohamed Darwish 님, 2020년 3월 12일
Dear Guest,
Greetings from The Grand Oasis Sharm El Sheikh. As the service is the only product that we sell and creating rewarding experiences for our guests remains our priority, we appreciate very much sharing with us your experience following your stay at the The Grand Oasis . It is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that you enjoyed your stay with us. I truly hope to welcome you back very soon at our lovely hotel.
Sincerely,
Hotel Management.
8/10 - 좋아요
Sam 님, Palm Beach,FL
2015년 7월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice hotel
very nice staff,
very good food
walking distance to Soho square
loved every minute of my stay
Sam
답변 제공: Mohamed Darwish 님, 2020년 3월 12일
Dear Guest,
Greetings from The Grand Oasis Sharm El Sheikh. As the service is the only product that we sell and creating rewarding experiences for our guests remains our priority, we appreciate very much sharing with us your experience following your stay at the The Grand Oasis . It is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that you enjoyed your stay with us. I truly hope to welcome you back very soon at our lovely hotel.
Sincerely,
Hotel Management.
8/10 - 좋아요
Kevin 님, Widnes
2015년 7월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AA Grand Oasis - July 2015
Large comfortable rooms, fantastic entrance, great 4 star hotel only 5 minutes stroll to Soho Square.
We believe the hotel is to be upgraded in September and this can only enhance the overall experience.
Kevin
답변 제공: Mohamed Darwish 님, 2020년 3월 12일
Dear Guest,
Greetings from The Grand Oasis Sharm El Sheikh. As the service is the only product that we sell and creating rewarding experiences for our guests remains our priority, we appreciate very much sharing with us your experience following your stay at the The Grand Oasis . It is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that you enjoyed your stay with us. I truly hope to welcome you back very soon at our lovely hotel.
Sincerely,
Hotel Management.
6/10 - 괜찮아요
실제 이용하신 고객
2015년 2월 19일
좋아요: 청결 상태, 직원 및 서비스
Poor food options if you're a vegetarian!!
Hotel is nice, and staff are lovely and friendly, but what let the hotel down for me was the food. Very poor food options
실제 이용하신 고객
답변 제공: Mohamed Darwish 님, 2020년 3월 12일
Dear Guest,
We appreciate very much you sharing with us your experience following your recent stay at the Grand Oasis. It is always our goal to provide consistent service to all our guests. please accept our sincere apologies for any disappointment that occurred during your stay, we will ensure that all staff and heads of departments are spoken too with regards to your comments. We do wish you had spoken to us during your stay about your concerns so that we could help and correct all points for you during your holiday. We would value the opportunity to welcome you back at our resort soon to restore your confidence in our hospitality levels. Should we convince you to return, please contact me so that I can personally ensure you are well looked after. Best Regards Hotel Management