바(숙박 시설 내)

재즈 샤름 드림스 여행 후기

5 out of 5
재즈 샤름 드림스
210 Naama Bay, South Sinai, Sharm El Sheikh, South Sinai Governorate

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 259개 이용 후기 중 88개" "
평점 8 - 좋아요. 259개 이용 후기 중 88개" "
평점 6 - 괜찮아요. 259개 이용 후기 중 44개" "
평점 4 - 별로예요. 259개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 259개 이용 후기 중 14개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

In-Woong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reception(Sameh Ashraf) is the best!!!
Best place to stay ever in Sharm El-Sheikh! I had to check out very early in the morning, but this guy at the reception (Sameh Ashraf) was super nice and willing to help me and my company. I'd like to revisit this place. Don't hesitate to choose this place and find Sameh at the front, he is the best!
2019년 11월에 4박 숙박함
답변 제공: Islam Shahin 님, 2019년 11월 22일
Dear Guest, Glad to know that you enjoyed your stay at Sharm Dreams Resort. Your comment about Sameh already shared with all Departments. Looking forward to welcome you in the very near future.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La struttura è molto grande e nel complesso piacevole, pur se qualche dettaglio sarebbe da rivedere. L’accesso alla spiaggia non è diretto, ma è sufficiente attraversare la strada. È vicina al centro di Naama Bay. Il personale è molto gentile e ci è stata anche offerta una cena a sorpresa.
2024년 2월에 6박 숙박함

2/10 - 너무 별로예요

Wasim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Fatih

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

DANIELA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Soggiorno invernale al jaz Sharm Dreams
Il resort è molto grande e ci sono moltissime piscine, alcune anche riscaldate, i giardini molto curati e bordo piscina sempre pulito. I pasti sono molto vari quindi si trova sempre qualcosa di proprio gusto. L'animazione è sempre presente anche la sera, gli spettacoli carini, ma si potrebbe fare qualcosa di più. La spiaggia vicina, molto curata e controllata dal personale del posto. Consiglierei senz'altro il jaz Sharm Dreams. Oltretutto è vicino all'aeroporto e vicino allo shopping di naama bay, raggiungibile a piedi.
2023년 12월에 5박 숙박함

8/10 - 좋아요

Natalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Det är ok , bra men inte 5 Star .
2023년 12월에 7박 숙박함

2/10 - 너무 별로예요

Haashdf

2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Simen Dahl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 9박 숙박함

8/10 - 좋아요

Poona

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice place nice staff very accommodating BUT need ti concentrate on hygiene and cleanliness .
2023년 11월에 5박 숙박함

8/10 - 좋아요

FRANCESCO 님, LICATA

가족 여행
좋아요: 편의 시설/서비스
Ottima la posizione, con piscina è confort eccellenti, da migliorare lo stato del bagno, nel complesso consiglio
2023년 9월에 7박 숙박함

8/10 - 좋아요

William

2023년 9월에 15박 숙박함

8/10 - 좋아요

ahmed

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Ahmet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

jeries george

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함

8/10 - 좋아요

Shahar

2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Lior

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 4월에 4박 숙박함

8/10 - 좋아요

Marius

좋아요: 직원 및 서비스, 객실의 편안함
2023년 4월에 7박 숙박함

6/10 - 괜찮아요

Natasha

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dit hotel is helaas vergane glorie en zeker geen vijf sterren waard! Het grote pluspunt is de zwembaden, deze zijn echt prachtig met heerlijke bedjes. Daar begint ook meteen het eerste minpunt: de mooiste bedjes worden al de avond van tevoren al gereserveerd door er handdoeken op te leggen waarbij wij sterk de indruk kregen dat het personeel hierbij helpt tegen betaling. Daardoor krijg je nauwelijks de kans om een mooi bedje te bemachtigen. Op het strand zijn veel te weinig bedjes, er zijn zeker 10 parasols waar geen bedjes bij staan en het personeel gaat dan leuren om bedjes bij mensen die er teveel bezet houden. Het eten is steeds hetzelfde, vaak koud dn droog en je moet eerst leuren om bestek, zeker als je buiten wilt eten. Dan de airco: onze eerste airco was de airco niet meer dan een ventilator die lucht blaast. Het was ‘s nachts bliedheet in de kamer. Ze stuurden een monteur die met een schroevendraaier wat porde, waardoor er wat meer licht blies, koelen deed het nog niet. Na drie keer klagen na een halve dag strijd voeren een nieuwe kamer gekregen. Ook hier werkte de airco niet naar behoren. Als je hem op koelen zette, ging ie verwarmen, dus weet bloedhete nacht. Uiteindelijk uitgevonden dat als we m op fan zetten, hij wel iets koelde, maar ook niet stabiel. Meubilair en sanitair valt van ellende iit elkaar, meerdere keren moeten vragen om WC papier, dat soms niet kwam. En zeker 80% van de populatie is Rus. Koraal bij het hotelstrand grotendeels al dood. Niet doen!
2023년 3월에 12박 숙박함

10/10 - 훌륭해요

Vijay 님, London

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was excellent! Great loaction..excellent on site facilities. The food was full of varieties. One downside was the lack of vegetarian dishes..otherwise all in all was very very good!
2023년 3월에 7박 숙박함

8/10 - 좋아요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, the property was very well kept. Furniture was a bit dated but clean and comfortable. Food was okay. As expected from a buffet style meal prepared for a lot of customers.
2023년 3월에 6박 숙박함

10/10 - 훌륭해요

Vito Francesco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 8박 숙박함

10/10 - 훌륭해요

Francesco

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura semplice ma ottima, in centro a Naama Bay, camere confortevoli - uomo delle pulizie molto cordiale, piscina bellissima con bagnini super gentili, spiaggia stupenda a 3 minuti, bar e baristi ottimi con cappuccino SUPER, ristorante con cibo abbondante e buono per ogni palato.. menzioni speciali per i cuochi Abdelrhmen e Alaa Salem.. insomma ottimo raffronto qualità/prezzo.. Sicuramente ci tornerò
2023년 2월에 7박 숙박함

8/10 - 좋아요

ahmet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Başlık
Kahvaltı kültürleri yok o yüzden kötüydü ama öğle ve akşam yemekleri mükemmeldi. Odalar ferah geniş ve temizdi. Havuzlar temizdi. Çalışanlar çok ilgiliydi güler yüzlüydü. Genel anlamda iyi bir deneyimdi.
2023년 1월에 4박 숙박함

10/10 - 훌륭해요

david

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bästa hotell, bästa personal , speciellt Ahmed adel som jobbar på restaurangen och Said som jobbar som rumsservice/städare. Bra städning bra service och gott bemötande.. gott mat. Nära till allt.. 💯💯💯 //David & Beri
2023년 1월에 9박 숙박함

8/10 - 좋아요

LAMIA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Avec la vevue du nouveau chef ,une nette amélioration de la nourriture et la diversité des menus. Mes remerciements à Mouaaz Mahdi pour l acceuil et Besant pour son aide Un grand remerciment au chef pâtissier khaled,ahmed adel et imad ( service restauration].

10/10 - 훌륭해요

Benny

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Io e la mia amica abbiamo soggiornato 8 giorni presso questa struttura. Ci siamo trovate benissimo! Personale cordiale e disposto ad aiutarti in ciascun momento. Piscine spettacolari, camere pulite. Animatori simpatici e non aggressivi, un ringraziamento speciale va a Khalid per la sua gentilezza e professionalità. Unica nota un po’ dolete è il cibo. Complessivamente do un 7: sono molto buone le zuppe ed il pollo. La spiaggia è lunga e non rocciosa, lo Sharm Dreams la condivideva con il Fayrouze Hotel.

8/10 - 좋아요

Firas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I liked the staff, cleanness, hospitality and amenities But the food in breakfast was horrible unfortunately

6/10 - 괜찮아요

Louis

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The resort is a bit threadbare, the rooms were spacious, but in need of repair. The property has all of the essentials. The food was copious, but mediocre in quality. The beach access was easy, staff were very accommodating. Internet was intermittent and slow.
2022년 11월에 10박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff feedback email To Sharm Dreams Resort, Having spent 10 nights at this hotel I would like to say a special thank you to the following staff members: Reda Mohmoud Is welcome and continued customer care was great throughout our stay, it was faultless. He genuinely cares about your guests. Let hope he can achieve Restaurant MGR soon. Alesia Pavlova This staff member ensures happiness is not a destination it’s a method of life. She really does make a huge difference in a positive way to the running of your hotel. Her smile, her attentiveness, her care is unfounded and real. She has a busy role in your organisation, but finds time to take care of all the guests needs. I worked in hotel and catering for over 10 years, and to find an employee like Alesia is very difficult. My recommendation would be to keep her, look after her and allow her growth within your organisation as more senior posts become available. She will give you, the employer and your customers her all. Without a doubt she is made for management. Once again thank you for making Ria and I feel very welcome in Sharm Dreams Resort. Michael & Ria Michael Collinson Director Inner City Networks Ltd T: 44 7934 093 865 E: michael@innercitynetworks.com
2022년 10월에 10박 숙박함

10/10 - 훌륭해요

Aly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exc
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Aly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2022년 8월에 3박 숙박함
답변 제공: KAL 님, 2022년 8월 17일
Dear Valuable Guest, First, I would like to thank you for taking the time to write your review. We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members. Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future. Thank you again for investing your time sharing your feedback. Sincerely Yours, Khaled A. Latif Cluster General Manager

10/10 - 훌륭해요

Aly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2022년 8월에 3박 숙박함
답변 제공: KAL 님, 2022년 8월 17일
Dear Valuable Guest, First, I would like to thank you for taking the time to write your review. We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members. Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future. Thank you again for investing your time sharing your feedback. Sincerely Yours, Khaled A. Latif Cluster General Manager

10/10 - 훌륭해요

Vanessa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Man hat sich dort besonders gefühlt, nicht wie ein gast unter tausend. Gefühlt kannte einen jeder und man hatte immer ansprechpartner die man zu allem fragen konnte. Das personal spricht auch viel russisch, englisch und vereinzelte wörter deutsch. Sonerwünsche wurden immer angenommen!
2022년 7월에 6박 숙박함
답변 제공: KAL 님, 2022년 8월 17일
Dear Valuable Guest, First, I would like to thank you for taking the time to write your review. We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members. Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future. Thank you again for investing your time sharing your feedback. Sincerely Yours, Khaled A. Latif Cluster General Manager

8/10 - 좋아요

jeries george

2022년 6월에 5박 숙박함
답변 제공: KAL 님, 2022년 7월 4일
Dear Valuable Guest, First, I would like to thank you for taking the time to write your review. We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members. Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future. Thank you again for investing your time sharing your feedback. Sincerely Yours, Khaled A. Latif Cluster General Manager

4/10 - 별로예요

nalin

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. I paid full price for a hotel whose pool area was totally under construction. i felt the value was not there. Misled by EXPEDIA advertising!!!!
2022년 2월에 7박 숙박함
답변 제공: KAL 님, 2022년 3월 5일
Dear Valuable Guest, First, I would like to thank you for taking the time to share your views with us, however, we do apologize if we missed the opportunity to make your entire experience not up to your expectation. Rest assured that these are not our usual standard, promising that we will remain doing our utmost towards improvement. Once again thank you, and we are all looking forward to welcome you in the not too distant future. Sincerely Yours, Khaled A. Latif Cluster General Manager

8/10 - 좋아요

Thomas m

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Merece nota 8 e não nota 6 das avaliações
Hotel é bom porém está necessitando de reformas. Amplo quarto com sacada e banheira. Bem equipado. O sistema all inclusive possui bebidas alcoólicas nacionais, tais como cervejas e destilados a vontade. O restaurante serve um buffet variado de comida típica egípcia. Buffet de saladas e sobremesas. Assim como o café da manhã com bastante opção. Estávamos preocupados com as avaliações negativas, porém não tivemos os problemas relatados. Além do mais o hotel está bem localizado.
2022년 1월에 3박 숙박함
답변 제공: KAL 님, 2022년 1월 11일
Dear Valuable Guest, First, I would like to thank you for taking the time to write your review. We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members. Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future. Thank you again for investing your time sharing your feedback. Sincerely Yours, Khaled A. Latif Cluster General Manager

8/10 - 좋아요

Nataly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

david

좋아요: 객실의 편안함
Bad food,the rest is good
Rellay bad food ,one pf the terrible food that i ate in hotel, ever y day is the same and not opportunity of choice at all. Breakfast:eggs,foul,falgel,hotdog,potatos,some poorest cakes,ugly cheeze,vetgtbelas. Dinner: pasta,beef, chicken,rice , potatos,fish. Not taste at all . Except the food everything elsa was good
2021년 10월에 4박 숙박함
답변 제공: KAL 님, 2021년 10월 27일
Dear Valuable Guest, In receipt of your review we were disappointed with the fact that we missed the opportunity to make your recent holiday with us not up to your expectation, we would like to assure you that your stated note were thoroughly investigated and studied, placing immediate corrective actions. Fulfilling our guest’s expectation is our motto and main objective, we are pleased to read that your overall stay was satisfactory and we are looking forward to seeing and welcoming you in the very near future. Sincerely yours, Khaled A. Latif Cluster General Manager

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Werde das Hotel bicht mehr buchen
Hauptpool super freundlich znd hilfsvereit znd tip top. Restaurant, Essen Katastrophe alles schmeckt gleich, teils unfreudlich und genervtes Personal da die Kundschaft(Russen) kein Anstand zeigen und nur fordern. Zimmer ok, Wasserdruck beim Duschen sehr mühsam.
2021년 10월에 11박 숙박함
답변 제공: KAL 님, 2021년 10월 21일
Dear Valuable Guest, In receipt of your review we were disappointed with the fact that we missed the opportunity to make your recent holiday with us not up to your expectation, we would like to assure you that your stated note were thoroughly investigated and studied, placing immediate corrective actions. Fulfilling our guest’s expectation is our motto and main objective, we are pleased to read that your overall stay was satisfactory and we are looking forward to seeing and welcoming you in the very near future. Sincerely yours, Khaled A. Latif Cluster General Manager

8/10 - 좋아요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Dit was jaren geleden een Hilton locatie, maar dat niveau haalt het nu niet meer. Het hotel heeft hier en daar wat onderhoud nodig en de regels in het restaurant zouden beter nageleefd moeten worden door het personeel (geen badkleding in restaurant etc). Personeel us allervriendelijks, vooral als je een tip geeft
2021년 9월에 12박 숙박함
답변 제공: KL 님, 2021년 10월 4일
Dear Valuable Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself. I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world, this is essential. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Sincerely Yours, Khaled A. Latif Cluster General Manager

2/10 - 너무 별로예요

Hassan

العاملين ممتازين الفندق اقل من المتوقع
الفندق اقل من المتوقع العاملين محترمين الاكل مستوى دون المتوقع و الغرف دون المتوقع و التكييف سيئ للغاية الموظفين محترمين و الاكوا بارك معقولة و العاملين فيها قمة الاحترام و على طول بيضحكوا
2021년 9월에 2박 숙박함
답변 제공: Khaled A. Latif Cluster General Manager 님, 2021년 9월 25일
Dear Valuable Guest, In receipt of your review we were disappointed with the fact that we missed the opportunity to make your recent holiday with us not up to your expectation, we would like to assure you that your stated note were thoroughly investigated and studied, placing immediate corrective actions. Fulfilling our guest’s expectation is our motto and main objective, we are pleased to read that your overall stay was satisfactory and we are looking forward to seeing and welcoming you in the very near future. Sincerely yours, Khaled A. Latif Cluster General Manager

10/10 - 훌륭해요

Najib

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 4박 숙박함
답변 제공: KA 님, 2021년 9월 13일
Dear Valuable Guest, First, I would like to thank you for taking the time to write your review. We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members. Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future. Thank you again for investing your time sharing your feedback. Sincerely Yours, Khaled A. Latif Cluster General Manager

4/10 - 별로예요

Hassan

가족 여행
별로예요: 직원 및 서비스
2021년 9월에 2박 숙박함
답변 제공: Khaled A. Latif Cluster General Manager 님, 2021년 9월 25일
Dear Valuable Guest, First, I would like to thank you for taking the time to share your views with us, however, we do apologize if we missed the opportunity to make your entire experience not up to your expectation. Rest assured that these are not our usual standard, promising that we will remain doing our utmost towards improvement. Once again thank you, and we are all looking forward to welcome you in the not too distant future. Sincerely Yours, Khaled A. Latif Cluster General Manager

4/10 - 별로예요

Yasser

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Essen: - Das entspricht nicht ein 5 Stern Hotel Zustand. Das Essen hat kein gutes Geschmak, und es war an Vielen Tagen wiederholt. - Die Tische und die Stuhle waren nicht sauber, der Service man hat die Tische immer mit einer Savieten sauber gemacht (anstatt mit einem sauberen Tuch). Teil der Restaurant Team war nicht immer freundlich. Zimmer: - Die Zimmern beim Check-in waren nicht sauber. Ich habe den Service angerufen und Mahmoud von Service hat beide Zimmern komplett sauber gemacht. - Die Außen Tür zum Terasse waren nicht gesichert, so dass an einem Nacht um 4 Uhr als meine Familie und ich am Schlafen waren, hat jemand die Tür von außen geöffent. Ich habe den Hotel Service angerufen und informiert. Paar Hotel Mitarbeitern waren dort and haben die Tür angeschaut and Temporary repariert. Der Hotel Mitarbeiter hat mir gesagt, dass ein Fachman am nächsten tag kommt und die Tür reparieren wird, aber keiner ist gekommen. Schwimmbad: - Der Haupt-Schwimmbad war nicht Sauber, die Ränder sind kaputt und müssen repariert werden. Aqua park: -War ok und hat die Kinder gefallen.
2021년 8월에 7박 숙박함
답변 제공: KL 님, 2021년 9월 2일
Dear Valuable Guest, In receipt of your review we were disappointed with the fact that we missed the opportunity to make your recent holiday with us not up to your expectation, we would like to assure you that your stated note were thoroughly investigated and studied, placing immediate corrective actions. Fulfilling our guest’s expectation is our motto and main objective, we are pleased to read that your overall stay was satisfactory and we are looking forward to seeing and welcoming you in the very near future. Sincerely yours, Khaled A. Latif Cluster General Manager

2/10 - 너무 별로예요

Ahmed

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worest vacation ever,don't loose your time & money
The worst stay experience I have ever had, this hotel doesn't deserve one start . I had to cancel my stay after 2 nights due to 1- Unclean places 2- Food caused health problems for all my family members. 3- Service delays, I do a request then I get a response after 12 hours even for simplest things like getting a clean glasses in the room. 4- Team is unprofessional and not even friendly.
2020년 7월에 6박 숙박함
답변 제공: General Manager 님, 2020년 8월 15일
Dear Valuable Guest, In receipt of your review we were disappointed with the fact that we missed the opportunity to make your recent holiday with us not up to your expectation, we would like to assure you that your stated note were thoroughly investigated and studied, placing immediate corrective actions. Fulfilling our guest’s expectation is our motto and main objective, we are pleased to read that your overall stay was satisfactory and we are looking forward to seeing and welcoming you in the very near future. Sincerely yours, Khaled A. Latif Cluster General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
الرسبشن يحتاج يعمل فيه شباب نشطين
الاقامه ممتازه لاكن العاملين في الاستقبال يحتاجون دورات تدريبيه لخدمة العملاء كنت عدة مرات الفندق يوجد تطور في خدمة الغرف وسرعه ورحابة
2019년 10월에 2박 숙박함
답변 제공: Islam Shahin 님, 2019년 11월 22일
Thank you very much for staying at Sharm Dreams Resort. Wish to welcome you soon at Sharm Dreams Resort.

2/10 - 너무 별로예요

Rola

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 7박 숙박함
답변 제공: Islam Shahin 님, 2019년 11월 21일
Thank you very much for your stay at Sharm Dreams Resort. Hope that next time will be better. Looking forward to welcome you in the near future at Sharm Dreams Resort.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
La struttura è un po' vecchiotta ma tutto sommato molto carina e curata. Le stanze sono spaziosissime e nonostante l'età sono tenute molto bene, idem bagno; dovrebbero concentrarsi sulle piccole cose tipo in bagno il porta saponetta rotto o il porta fazzoletti senza viti solo appoggiato ma non sono queste cose a far scendere il punteggio ad un hotel. La spiaggia è molto vicina, bisogna attraversare lo stradone, entrare dentro al Fairuz e si è lì, spiaggia molto grande, pulita curata, peccatovper i tanti corvi che sporcano di continuo le sdraio! Il personale è abbastanza distaccato ma pure sempre gentile, ti lasciavano tranquillo però appena si entrava in confidenza diventavano super disponibili. Unica pecca è il loro cibo che è davvero tanto speziato, capisco che si è in Egitto e ci sono tanti turisti arabi però bisogna tenere in considerazione che c'è anche tutta un'altra parte del mondo che probabilmente non adora lo speziato come loro... Ultima considerazione: la maggior parte degli italiani ospiti in questo hotel sono napoletani...
2019년 8월에 12박 숙박함
답변 제공: Islam Shahin 님, 2019년 9월 25일
Dear Guest, Thank you very much for staying at Sharm dreams Resort during your last visit to Sharm El Sheikh, Appreciate all of your comments very much and already shared with all concerned departments. Looking forward to welcome you once more in the near future at Sharm Dreams Resort. Best Regards, Islam Shahin Front Office Manager

2/10 - 너무 별로예요

Stella

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience
Wouldn't give this hotel a 1 star... filthy place Greeted at reception with incompetent staff no knowledge of stay had to email them my booking. Room was tired full of ants. The main restaurant was a free for all never a clean table no service the worst food ever I have experienced no managers visible to complain to. Whoever the general manager is of this shambles should be ashamed.
2019년 8월에 7박 숙박함