4 개의 야외 수영장, 07:00 ~ 18:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

쉐라톤 샴 호텔, 리조트, 빌라 & 스파 여행 후기

5 out of 5
쉐라톤 샴 호텔, 리조트, 빌라 & 스파
Al Pasha Coast, Sharm El Sheikh, South Sinai Governorate

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 160개 이용 후기 중 55개" "
평점 8 - 좋아요. 160개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 160개 이용 후기 중 45개" "
평점 4 - 별로예요. 160개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 160개 이용 후기 중 19개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Nicolai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Holiday at Shetaton
We were expecting a lot of more from a Sheraton... Our time was good thanks to the staff, since the facilities are not at the best shape. The buffet is in general just average, despite having paid the "all inclusive" no many options. It is questionable for a big brand name, still being using single-use plastic, specially for cutlery at the restaurant and at the beach, when there are many eco-friendly alternatives.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Taxi service is a scam from front desk and bell hops. I had to call the manager Waheed to get a regular taxi which only costs 400 EGP compared to the scam of no taxis available so must take limousine for 1000 EGP. How can a Sheraton not have available taxis?
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

suod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Ali Aadil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good ambiance. Amazing view
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Angel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buen hotel, falta mantenimiento, reciclar
2023년 6월에 5박 숙박함

10/10 - 훌륭해요

Emel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
otel konforu temizliği gayet iyiydi.Çalışanlar güleryüzlü ve oldukça yardımcıydı.Fakat otelin konumu beni memnun etmedi heryere taxi ile gitmeniz gerekiyor otel dışına yürümeniz pek mümkün değil otelin taxi fiyatları dışarıya göre bayağı pahalı
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Abdul 님, FLUSHING

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
location
2023년 5월에 9박 숙박함

2/10 - 너무 별로예요

Desmond

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 5박 숙박함

10/10 - 훌륭해요

Osama

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Freundliches Personal
Super Aufenthalt war sehr angenehm und freundliches Personal als war top Empfang und Manager des Hotels waren Top Sehr zu empfehlen
2023년 1월에 7박 숙박함

2/10 - 너무 별로예요

Anuoluwapo

2022년 11월에 7박 숙박함

10/10 - 훌륭해요

lior

2022년 8월에 4박 숙박함

4/10 - 별로예요

Dan

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
The hotel is aged and short staffed. Beware of the 3rd party taxi service in the hotel - outright con artists. The hotel rooms are spacious albeit the bathrooms outdated.
2022년 8월에 1박 숙박함

4/10 - 별로예요

mirella 님, Saluzzo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Avete presente un cantiere a cielo aperto? Ecco come era lo Sheraton in questi giorni.Sono stata in questo hotel anni fa e l'ho trovato peggiorato in modo impressionante.Se la catena Sheraton ha programmato lavori avrebbe dovuto chiudere l''hotel non lasciarlo aperto con rischio anche per gli ospiti che si sono trovati a dover " zizzagare" tra pavimenti con cemento fresco, ponteggi , vetri da cambiare depositati ovunque, scarsa pulizia dopo i lavori... L'unica positività è stata la spiaggia,pulita e curata e la pulizia della camera. Il resto è lasciato al caso .Non esiste una dirigenza che controlli il ristorante ( menù decisamente scarso) e assolutamente limitato come spazi, i bar.... Trovare un'acqua con gas è stata un'impresa epica.I bagni comuni non venivano puliti regolarmente!! Un vero peccato perchè la location è ottima ma l'organizzazione inesistente. Tutto abbandonato a sè stesso...
2022년 4월에 10박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 4월 27일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Management

4/10 - 별로예요

Mohammed

단체 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel at most a 3* service terrible
This hotel is nowhere near a five star.. Very dated.. The staff in the restaurant were terrible I had to ask 3 different waiters for bread, an other couple for. A glass they would just disappear, then had to get manager to get..
2022년 1월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Mohammed, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

8/10 - 좋아요

Eva

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 7박 숙박함

10/10 - 훌륭해요

Mohammad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2021년 12월에 7박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Mohammad, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Natalia Plominska Hotel Guest Relations

2/10 - 너무 별로예요

Othman

별로예요: 숙박 시설 상태 및 시설
Old
2021년 12월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Othman, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

Omar Ramadan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La struttura molto bella ,ascensore di vetro con vista mare ,camere stupende con arredamento perfetto. Spiaggia bellissima con la barriera lunga 1 km . Buffet molto ricco ma per me e mio marito che abbiamo tante allergie alimentari c era semprelo lo chef a dare aiuto . Molto preparato sulle allergie alimetari . Tutto lo staff mollto cortese e cordiale.
2021년 11월에 4박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Omar, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
C’est pas un 5 étoiles !
Très belle plage, aménagement de la piscine est magnifique, les repas sont de très bonne qualité Les chambres sont très loin de l’ascenseur ! Le personnel est très désagréable apart quelques exceptions! Pour le dîner les boissons ne sont pas incluses , et chères ! Je reviendrais pas
2021년 10월에 5박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

6/10 - 괜찮아요

Abdallah

단체 여행
좋아요: 숙박 시설 상태 및 시설
Reception employees attitude isn't professional
2021년 10월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Abdallah, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Отличное расположение. Вид на море.
В целом всё понравилось. Большой чистый пляж. Большая территория. Есть проминад вдоль моря. Хороший кораловый риф. Спокойное море благодаря заливу. Неделей ранее останавливались в Grand Plaza так там давали заходить в море только после 15:00 из-за высоких волн. Чистые номера, но старая мебель, продавленый матрас. Все двери скрипят. Дверь в ванну раздвижная без ручек и по этому тяжело открывать. Большой балкон с прямым видом на море и завораживающий рассвет. Быстрое обслуживание номера. Сразу после звонка нам приносили всё в номер. Вкусное и разнообразное питание. Есть часы когда ресторан перегружен и не хватает свободных столов. Официанты долго подают напитки , путают или забывают принести. На всех барах в отеле делают не вкусные коктели, пиво не достаточно холодное, белое вино отвратительное. На территории отеля открыты 3 бассейна, чистка которых выполняется во время купания. Я плавал в бассейне возле diving clab и его пылесосили в 11:00,что очень мешало плавать. Анимация скучгая. Подводя итог хотел бы отметить, что общая оценка на Hotels.com занижена .
2021년 9월에 7박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

derek

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 10월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

2/10 - 너무 별로예요

Ammar

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointing
2021년 8월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Ammar, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2021년 8월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bom hotel
A experiência supriu minhas expectativas. O hotel é um antigo 5 estrelas, que mereceria uma reforma, mas atende muito bem nos quesitos quarto, praia, resort. O quarto apresenta sinais de uso, como cortinas um tanto antigas, mas nada que desqualificasse a estaria. Cama excelente, café da manhã excelente, um lugar lindíssimo e excepcional estrutura de praia, mergulho. O atendimento deixa um pouco a desejar, muitos empregados não falam inglês o que dificulta a cominicação
2021년 7월에 4박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

6/10 - 괜찮아요

Sabita

좋아요: 청결 상태
Poor internet service.
2021년 7월에 5박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

ghada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing.. everything is perfect
2021년 7월에 5박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

4/10 - 별로예요

Omar

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Got scammed by a hotel employee
The stay was perfect, until I was sitting on the beach and I got solicited by a hotel employee for a speed boat ride, I saw the offer, liked it paid for it, it was scheduled to go 10 AM the next day, however no one was there to pick me up, done endless phone calls still no response I went to the hotel reception to make a complaint they verified the person who took my money works for a company affiliated with the hotel, and they gave me the phone number for the company manager, he was so nice and he said he’ll send it over through any mobile carrier cash wallet, I didn’t have one at a time, so I told them I’ll call you when I get home so I did, everytime I call him he says he’ll send it within 5 minutes and he never do. Just got sick of it.
2021년 6월에 3박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

Bruna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

El azab

좋아요: 직원 및 서비스
2021년 7월에 5박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

4/10 - 별로예요

abdalla

단체 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room are too old not renovated hotel ))
2021년 6월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

8/10 - 좋아요

Nader

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 5박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at the Sheraton in Sharm was one of the most rewarding and wonderful hotel stays I’ve experienced. The staff are so friendly and want to serve to make sure one is completely comfortable. They were very polite and well trained for customer service. The hotel’s location is perfect to experience the relaxed surroundings and beautiful sunrises. I recommend this hotel for anyone who wants to enjoy their stay in Sharm and get the most out of the best Red sea view.
2021년 5월에 1박 숙박함
답변 제공: Waleed El Husseny 님, 2021년 6월 6일
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Sharm Hotel, Resort, Villas & Spa. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, We appreciate you taking the time to share your feedback. Best Regards

8/10 - 좋아요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and Perfect
2021년 5월에 4박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

Emad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Excellent hotel and excellent value for money highly recommended hotel for couples and family
2021년 2월에 2박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

2021년 1월에 4박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

Bassem

2020년 12월에 2박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Bassem, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Natalia Plominska Hotel Guest Relations

8/10 - 좋아요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Красивое место,отличное море.
Отель очень большой,все номера с видом на море.В номерах чисто,постельное белье и полотеца в хорошем состоянии.Персонал доброжелательный.Пляж и коралловый риф отличные.Завтраки не очень понравились.
2020년 12월에 6박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

Sheref

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service was excellent
2020년 12월에 8박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

8/10 - 좋아요

viktor

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

4/10 - 별로예요

Imane

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
éviter
Hotel dit de 4 étoiles sauf qu'il en vaut bien 1 seule juste pour la vue et pour le staff. Autrement tout est défraichis vraiment hôtel en mauvaise état meubles vieillots, rideaux gris jaune certainement jamais lavés ou changés. Matelas creusés, canapé sale, douche avec moisissures, rideaux de douche idem, téléphone jaunie par le temps peur de le prendre en main. Pas de WIFI zéro connexion. SPA une horreur vraiment ne pas s'y rendre, j'ai payé 30 euros un hamam horrible un massage affreux ou la femme pensait peut être pétrir une pâte a pain, elle étant en vision avec un homme pendant un laps de temps ou j'étais avec un masque au visage, elle n'était pas professionnelle et osé me poser des questions privées. Le petit déjeuner était pas super mas le staff faisait de son mieux pour nous satisfaire avec les petit moyen qui leur est alloué. L'hôtel n'est pas proche de la ville et ne donne pas accès direct à la route il faut marcher 35min au moins pour arriver à la grande route. Il est isolé donc des petits commerces ou de la vie de la ville. Donc prévoir une somme pour les déplacements en taxi ou une location de voiture. Seul point positif les chambres sont tous vue sur mer et le personnel de l'établissement qui font de leur mieux. SHERATON doit donner les moyens a son hôtel pour survivre dans le temps. En acceptant de baisser les prix et de devenir un 1 étoile en attendant de grosse rénovation.
2020년 11월에 7박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

2/10 - 너무 별로예요

Basem

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful view from the room to the ocean but the hotel needs a lot of updates the room is old tje bed is older and not comfortable
2020년 9월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

6/10 - 괜찮아요

Wael

별로예요: 청결 상태, 직원 및 서비스
Evaluation
Not good: cockroach in the room, dirty pool with stains, unprofessional staff, very bad & tasteless food. Overrated price compared to the price and to other 5 star hotels in the area. Good: room was comfortable, beach was good for snorkeling.
2020년 10월에 1박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

6/10 - 괜찮아요

Hamdy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 3박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

8/10 - 좋아요

Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and perfect
Sheraton sharm always great and perfect intrace, beach, services and food. Thanks for all team work
2020년 8월에 4박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel ever
Allt var jätte dåligt . Från att vi landa i hotellet till att vi lämna . När vi väl checkar in är rummet smutsigt och vi ber om att få det städat, de säger att de inte kan göra de nu o att det får vänta till morgondagen . Dagen efter när de ska städa rummet så hittar vi hår i lakanen. Vi ber om en kompensation och får checka in på en svit som var värre än förra rummet.
2020년 8월에 5박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 3박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

6/10 - 괜찮아요

Morris

출장 여행
별로예요: 숙박 시설 상태 및 시설
2020년 2월에 6박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations

6/10 - 괜찮아요

Capt./MMF 님, Egypt/ Alexandria

좋아요: 청결 상태
Only near by the market and other entertainment places . All other things is fair not as much as the standard of hotels franchises name should be .
2020년 2월에 4박 숙박함
답변 제공: Sheraton Sharm Hotel 님, 2022년 3월 12일
Dear Guest, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Natalia Plominska Hotel Guest Relations