스위트, 킹사이즈침대 1개 및 소파베드, 금연 | 필로우탑 침대, 책상, 노트북 작업 공간, 다리미/다리미판

컴포트 인 & 스위트 - 글래시어 국립 공원 방향 게이트웨이 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 852개 이용 후기 중 483개" "
평점 8 - 좋아요. 852개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 852개 이용 후기 중 68개" "
평점 4 - 별로예요. 852개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 852개 이용 후기 중 17개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

Sandra j

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ice
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Staff exceptional
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Erin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were friendly and accommodating. You can tell that everyone really puts in the extra effort to make sure guests are happy.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rosalie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Casino
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
The staff are always wonderful to deal with. The breakfast served has lots of variety and is of high quality.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Taras

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
fast and friendly check in, good price
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Aldin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Thank you for staying with the Comfort Inn & Suites of Shelby. It looks as if we missed the mark in providing you an exceptional stay. I hope you will return the next time your travels bring you to Shelby to give us a second chance to better host you.

10/10 - 훌륭해요

Kathy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service upon check in.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스
Location to the highway was good.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was wonderful!!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christa

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

4/10 - 별로예요

Lani

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room was clean and comfortable. The first night there was someone walking around and listening to music till 3am. I figured it was another customer however the second night was worse than the first…. Louder and till 4:30. Definitely someone who was working. Definitely not a good stay
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 13일
Thank you for your review. I want to apologize for the noise that you experienced during your stay. I hope that you will consider staying with us again and please fee free to report any problems so that we have the opportunity to resolve the issue at the time of the occurrence as it is important to us that all of our guests enjoy a quiet, comfortable stay.

10/10 - 훌륭해요

Douglas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Carol

가족 여행
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jason

2023년 11월에 1박 숙박함

8/10 - 좋아요

Pam

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
High line Motel
Excellent staff. Very friendly people. Cleanliness was great. But on the other hand, the shower handle was broken and only on one temperature. The shower was very very hot and you could not turn it up or down. Hopefully they got this fixed. The room temperature was definitely too warm for us so we open the window. The bed was not very comfortable. I think it needs to either be flipped or changed. Would I stay here again? Yes we dealt with the issues and really appreciated the cleanliness of the place.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 27일
Thank you for your review. We appreciate your comments and are happy to repoort that we were able to repair the shower handle and the room now has hot & cold. I want to apologize that you were unable to find a comforrtable room temperature room temperature by using the heater/ air conditioning unit but am happy you were able to be more comfortable by opening the window, also would like to apologize for the bed not being to your liking. I am happy that you found the staff to be excellent and the cleanliness to be on point. We hope that you will stay with us again the next time you pass through Shelby!

8/10 - 좋아요

Dennis

2023년 11월에 1박 숙박함

4/10 - 별로예요

David

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Too noisy from Midnight to 3AM loud TV upstairs. All I wanted was 8 hours of sleep.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Thank you for taking the time to write a review of your recent stay. Please know that we work hard to give each guest a quiet, comfortable experience and I am so sorry that we were unable to provide that for you. I hope that you will give us another chance to better host you in the future.

10/10 - 훌륭해요

Leigh

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Thank you for your review. We hope to see you in the future!

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Thank you for your review. We hope to see you again in the future!

10/10 - 훌륭해요

Kathryn 님, Gibbons

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking for the truck and trailer. Staff was wonderful. Suggestion as to offering a Gluten free option for either bagel or toast?? (Keep it in the freezer and have a sign saying it is available?)
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Thank you for taking the time to write a review of your recent stay. I am so happy to hear that you founnd the staff to be wonderful and ample parking for your truck and trailer. I will see what I can do about adding a gluten free bread option. That is a great idea! We hope to see you again the next time you are in the area!

8/10 - 좋아요

Scott

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 27일
Thank you for your review!. We look forward to hosting you again.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is friendly,
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Thank you for sharing your feedback! I am so happy to hear that you found the staff to be friendly. We hope to see you again in the future!

10/10 - 훌륭해요

Janet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Thank you for your review. We hope to see you again in the future!

2/10 - 너무 별로예요

Greg

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Thank you for your review. I am sorry to see that we failed to meet your expectations. I hope that you will stay with us again to allow us a chance to better host you in the future!

10/10 - 훌륭해요

Michelle 님, White Sulphur Springs

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fabulous, it's just not very quiet. Super helpful staff, easy check in, nice room updates and very clean. Great beds, too!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 9일
Thank you for your review! We hope to see you again in the future!

10/10 - 훌륭해요

Bruce

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 30일
Thank you for your review. We hope to have the opportunity to host you in the future!

10/10 - 훌륭해요

Joni

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 26일
Thank you for your review. We hope to see you again in the future!

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean but with issues.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 6일
Thank you for your feedback. Although you found the hotel to be clean, I am sorry that you encountered issues during your stay. I hope that you will give us another chance to properly host you at the Comfort Inn & Suites when you travel back to Shelby.

10/10 - 훌륭해요

Cathie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was very friendly and helpful. Room was clean and beds comfortable. Breakfast was very good. Highly recommend.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 6일
Thank you for your feedback. I am happy to hear that we exceeded your expectations. We hope to see you again in the future!

6/10 - 괜찮아요

Steven

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Non friendly clean in
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 1일
Thank you for your review. I would like to apologize for not meeting your expectations. I will definitely bring your concerns to the attention of all staff at the property. I do appreciate you sharing your concerns and hope that if you are in the area again, you will allow us a second chance at a better impression.

10/10 - 훌륭해요

Margaret

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 30일
Thank you for your feedback. We hope to see you again in the future!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 21일
Thank you for your feedback! We hope to see you again!

8/10 - 좋아요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has an excellent and beautiful location. The room was spacious and comfortable. The jetted tub was a little dirty so we didn't feel like using it. Otherwise the room was clean. The breakfast had good selections and was tasty. Overall, a good experience.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Thank you for taking the time to write a review of your recent stay at the Comfort Inn & Suites in Shelby. I am so pleased to hear that we were able to creat such a good experience for you when passing through Shelby with the location off the highway, the clean, comfortable and spacious room, as well as our hot, tasty breaakfast with a variety of selections to choose from. I do apologize that the jetted tub in your room was not as clean as it could have been and prevented you from using it. I will speak to housekeeping to ensure all of our jetted tubs are cleaned thoroughly after each stay. My hope is that if you are ever travelling through Shelby again you will choose to stay with us again!

10/10 - 훌륭해요

Chuanjun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Thank you for your review. We hope to see you again!

10/10 - 훌륭해요

Tamera

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very clean, comfortable facility. Staff were friendly and quick. A peaceful experience!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Thank you for taking the time to write a review of your stay at the Comfort Inn & Suites Gateway to Glacier National Park in Shelby, MT. I am pleasedd to hear that you found the hotel to be clean and comfortable with staff who are friendly and responsive to allow you a peaceful night away from home. I will be sure to share your commennts with staff as compliments such as these let the Team know their hard work is not going unnoticed and serves as a motivator to keep up the great work! We hope to see you again when your travels bring you through Shelby.

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The checkin in front of me was taking some time. Meanwhile at least 2 other staff were talking with someone who appeared to be a consultant for furniture arrangements. They could see me waiting. When I finally to checkin, one of the ode women ( staff) got behind the counter to help a person who had just walked in.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 14일
Thank you for your review. I am so sorry that you had a longer than normal wait time while checking in. I hope the rest of your stay was satisfactory. I do appreciate your comments and will use them to make improvements on how quickly we serve our guests. I doo hope that you will stay with us again in the future.

10/10 - 훌륭해요

Judy

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 14일
Thank you for your feedback! We look forward to seeing you again.

6/10 - 괜찮아요

Colene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This was an older property. The floors above us creaked. The bathroom was tiny with the sink outside in the room. Any person with a larger frame would be uncomfortable. Breakfast was ok. The staff were friendly. The room was over priced.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Thank you for your feedback. We use guest comments to continuallt make improvements to the hotel. I hope you will stay with us agin the next time your travels bring you to the area.

6/10 - 괜찮아요

Daniel

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Thank you for your feedback. We hope to see you again in the future!

8/10 - 좋아요

Debra

2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Thank you for your feedback. We hope to see you again in the future!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely, well maintained hotel.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Thank you for your review. I am so happy to hear that yoou found our hotel to be well maintained. Wee hope that you will stay with us again the next time your travels bring you through Shelby, MT!

10/10 - 훌륭해요

Ginger

2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Thank you for your review! We hope to see you again in the future.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Thank you for your review! We hope to seee you again!

8/10 - 좋아요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Let us park our Harley’s by the front doors under cover.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Thank you for your review! We hope to see you agin in the future!

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel including our room was clean. The beds and pillows were very comfortable. Breakfast was great.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Thank you for your review. I am so happy that you founf the hotel and especially your room clean, the bed to be comfortable and the breakfast a great addition to your stay! We hope to see you again the next time your travels bring you through Shelby, MT!

10/10 - 훌륭해요

Kimberly

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here are always very friendly. I have stayed here multiple times now and have enjoyed every visit with our four legged friends.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 1일
Thank you for your review! We look forward to seeing you again soon!