객실 내 금고, 다리미/다리미판, 무료 유아용 침대, 간이 침대
예약 가능 여부 확인

햄프턴 인 & 스위트 셸비 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 셸비
2001-B East Dixon Boulevard, Shelby, NC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 313개 이용 후기 중 203개" "
평점 8 - 좋아요. 313개 이용 후기 중 65개" "
평점 6 - 괜찮아요. 313개 이용 후기 중 20개" "
평점 4 - 별로예요. 313개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 313개 이용 후기 중 8개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

EDWIN 님, Asbury

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk person (sorry forgot her name). Extremely helpful and accommodating.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Tonisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was given a room that was not shown and what I paid for. I had a standard bed room no king room
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
asked for room to be serviced got clean towels bed did not get changed. I had left my pJ bottoms on the bed. they said that they could not touch them . I get it a little but wish they would have left new sheets so I could have made the bed.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Priscilla W.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice and comfortable for people that have no mobility issues BUT when you ask for a handicap accessible room you expect to find a higher toilet w/bars not just a bar in the tub. We had to go buy a toilet seat w/handles to put on it for my mother while there.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

April

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Beatrice 님, Raleigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tara, Front office manager 님, 2024년 2월 20일
Thank You for taking the time to do our review and letting us know how your experience was. We are glad your stay was a good experience and look forward to you staying with us again in the future.

10/10 - 훌륭해요

Nicki

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was great. The staff was friendly. I love it was dog friendly. The only thing was we asked for service to the room and no one came. The shower sprayed all over the floor and we only had 2 big towels. We had to ask for more towels that night. Other than that it was great.
2024년 1월에 2박 숙박함
답변 제공: Tara, Front office manager 님, 2024년 2월 20일
Thank You for taking the time to do our review and letting us know how your experience was. I'm very sorry about the room not being serviced we will definitely work on this isssue. we hope to see you again in the future.

10/10 - 훌륭해요

Elizabeth 님, Charleston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk staff was so welcoming.
2024년 1월에 1박 숙박함
답변 제공: Tara, Front office manager 님, 2024년 2월 20일
Thank You for taking the time to do our review and letting us know how your experience was. We are glad your stay was a good experience and look forward to you staying with us again in the future.

10/10 - 훌륭해요

Matisha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean and perfect size for an overnight trip to Shelby for a cheer comp. The Front desk receptionist was very nice and caring. The morning breakfast was awesome clean and tidy by the nice breakfast attendant who greeted everyone with a smile! Thanks for hosting our team
2024년 1월에 1박 숙박함
답변 제공: Tara, Front office manager 님, 2024년 2월 20일
Thank You for taking the time to do our review and letting us know how your experience was. We are glad your stay was a good experience and are very glad you felt welcome. We look forward to you staying with us again in the future.

10/10 - 훌륭해요

Kim 님, Mechanicsville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mall closed, have to drive to restaurants. Hotel and staff makes up for these minor incoveniences.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Tara, Front office manager 님, 2024년 2월 20일
Thank You for taking the time to do our review and letting us know how your experience was. We are glad your stay was a good experience and look forward to you staying with us again in the future.

10/10 - 훌륭해요

Jerry

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Roy

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Tara, Front office manager 님, 2024년 2월 20일
Thank You for taking the time to do our review and letting us know how your experience was. We are glad your stay was a good experience and look forward to you staying with us again in the future.

10/10 - 훌륭해요

Jesus

2023년 12월에 4박 숙박함
답변 제공: Tara, Front office manager 님, 2024년 2월 20일
Thank You for taking the time to do our review and letting us know how your experience was. We are glad your stay was a good experience and look forward to you staying with us again in the future.

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Ed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was large with a large desk, good sized TV, sofa. Breakfasts were pretty good. Easy parking. Staff friendly. Door did not properly lock. Bed was very high for my short wife to get in. Bathroom with commode and shower was tiny. Internet was open and unprotected by password, also pretty slow.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Sonia 님, Montgomery

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for the money
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Cody

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was very nice and clean, smelled good on every floor. Staff was courteous and kind.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함

8/10 - 좋아요

Ron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Phyllis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay! This was my first trip to area Getting my incidental refund from the hotel has been difficult.
2023년 10월에 3박 숙박함

4/10 - 별로예요

Shakera Martina 님, Vero Beach

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were bed bugs in my room I got bit up all over my chest and arm. The staff did move me to another room but by then I was disgusted, nervous to sit or lay in the bed. I was told I would be comp, when I went to check out the young lady at the desk knew nothing about the situation and I was still charged, I was told I would have to wait til a manager comes in at 9am to do that, I was so uncomfortable tha I checked out 6am instead of regular 11am. I was unsatisfied, I didn’t sleep that last night because I was terrified that bed bugs were in the new room as well.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Beverly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room, weak wifi.
Check in was easy, the room was comfortable, especially the bed and very clean. The breakfast area was clean with good food choices. My husband loved their coffee. The breakfast staff went out of their way to make sure we had what we needed. We also loved little touches like cookies and fruit infused water in the lobby. I had a lot of trouble getting the wi-fi to work. That’s why I lowered the rating.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Ricky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Salma and Jenna were wonderful hosts in reception, they were very friendly and pleasant at check in. The room was clean and comfortable, and a nice breakfast was included in the room rate. Ruby Tuesdays is within walking distance of the hotel.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a very warm and inviting establishment. I felt safe there. Everything was quiet and peaceful at night. Room was very nice and clean. My husband called it cozy. The building was decorated beautifully and we really enjoyed the continental breakfast before we began our day. Would definitely stay there again!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Clement

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

cecelia

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Linda

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Urs-Rainer 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a modern Hampton Inn, very clean, lots of parking. The staff was very nice, went out of their way and let me use an empty meeting room to practice my musical instrument. Very helpful. A bit out of the way for a visit to Earl Scruggs Center but well worth the 10 minute drive.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Makena

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Paul

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The smell of glue was horrible gave me a headache if i had known they were doing repairs i wouldve stayed somewhere else.
2023년 9월에 2박 숙박함

8/10 - 좋아요

MI

출장 여행
I truly enjoyed my stay for business. I had one concern that wasn’t major however want to bring to your attention. There was food pretzels and chips still on the floor. I know it was an error by housekeeping. (It happens). I still enjoyed my stay and returning in a day to finish my business in the area. Thank you
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Paul

출장 여행
별로예요: 숙박 시설 상태 및 시설
Horrible smell
They were doing some construction and the smell was horrible gave me a headache... if i knew that was happening i would've never stayed!!! That should be stated when looking for a room!!!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are exceptional. I rate them 15 on a scale of 10. Rilan I think his name is is a great person. They were all exceptional. The only thing I could complain about is the chair at the desk in the room needs to be replaced by a new one, but considering everything else this was minor. Great bed, quiet, excellent breakfast. I could go on. Thank you Shelby Staff!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Jane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay has been a real pleasure. I have never experience a more helpful, pleasant staff. This comment includes all personnel. They are the very best of the best.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Tonya

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Irene

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the two elevator was broken, not internet service, pool was dirty. They said a storm broke the elevator and the internet, but I stayed for five days and no see any crew trying to fix the problems. The hotel next to this one did have internet!
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Ellen

2023년 9월에 2박 숙박함

8/10 - 좋아요

Darryl

좋아요: 편의 시설/서비스
I checked in on 9-1-23, went to my super clean room, set the thermostat to a cooler setting, and then headed out to visit family. When I got back around ten p.m. the room was hot. I turned the thermostat down more and waited, but the unit just blew warm air. I then contacted the front desk, and they located me a first floor room and let me check it out. The room was great, nice and cool, but as I had been forewarned, the room had no refrig. I told them I would cross that threshold the next day as I was tired and had been traveling all day. The next day, I asked the front desk to have maintenance move the refrigerator from my previous room to my new one. When I returned later that day, the refrigerator was there, and they decreased my rate by thirty nine dollars a night for my inconvenience. I highly recommend this clean, well managed hotel!
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Eugenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service, our room was clean, smell nice the only problem was the ants but once we told the front desk - housekeeping came right up to take care of the issue. Wonderful place will definately come back!!!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Silo

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Wilma

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool should have towels
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Lisa

2023년 8월에 1박 숙박함

8/10 - 좋아요

Katelyn

2023년 8월에 3박 숙박함