Although the man at the front desk was pleasant, he said that he had to assign me a room on the first floor, where most hotel chains put pets. My dog is a service dog with official papers, and most definitely does not make messes inside. Yet she and I were required to have a 1st floor room where previous non service dogs had stayed, as evidenced by the odor of urine. Since it was late and I was exhausted from the long drive, I decided to stay in the room. In the morning, the free breakfast was a joke. The pancake machine was broken, the "eggs" were a fake yellow hockey puck that my dog would not even eat. There were muffins, toast or bagels, or fruit. All that was edible were a few boxes of cereal- who knows how old those boxes are.