The hotel room was fine, we were on the 14th floor with a good view below. Passing through the smoke filled casino floor to get to the elevators was not cool and the dinning options were mainly located at the far end of the casino itself, a long, long walk. The walk, indeed, was long enough almost to need some form of ground transportation to get to the food court area, which, by the way, was also a smoke free section of the massive casino floor. My guess, having visited a number of casinos over the years, is that they have trouble hiring experienced workers, which also applies to the hotel staffing as well. Everyone seemed to be learning how to perform their tasks. Overall, a pleasant enough stay but not a great place unless you are a gambler and even then there were miles of slot machines and limited what are called "table games", cards and roulette.