레스토랑

스노우 밸리 리조트 여행 후기

4 out of 5
스노우 밸리 리조트
Ghora Chowki ( Near Kachi Ghatti ), NH- 22, Shimla, H.P

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 48개 이용 후기 중 25개" "
평점 8 - 좋아요. 48개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 48개 이용 후기 중 7개" "
평점 4 - 별로예요. 48개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 48개 이용 후기 중 0개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Utsav

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very good Property with good staff and amenities.

10/10 - 훌륭해요

Rohit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean property and great customer service.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 10일
Dear Guest,Thank you for taking out time to review us and posting your compliments. We are happy to note that you had a comfortable stay and kind comments are greatly appreciated. We thank you once again for your kind appreciation and look forward to the pleasure of seeing you in our midst soon again.Best Regards,Manager

10/10 - 훌륭해요

Caroline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is clean. The staff are prompt to attend to any request. I have a nice room and a good view during my 4 days 3 nights stay at shimla.
2023년 9월에 2박 숙박함
답변 제공: Manager, Snow Valley Resorts 님, 2023년 9월 17일
Dear Guest,Thank you for taking out time to review us and posting your compliments. We are happy to note that you had a comfortable stay and kind comments are greatly appreciated. We thank you once again for your kind appreciation and look forward to the pleasure of seeing you in our midst soon again.Best Regards,Manager

8/10 - 좋아요

Mihir

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good views. Room was spacious and clean

6/10 - 괜찮아요

Naninder

좋아요: 청결 상태
not worth the price
2022년 12월에 2박 숙박함
답변 제공: Manager Snow Valley Resorts 님, 2022년 12월 27일
Dear Guest,Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. If you do a proper competitive analysis our rates are at least 40 % cheaper . Anyhow with my reiterated apologies we do hope that you will not judge us solely on the basis of this particular experience and that in time, you may reconsider your position and choose to stay with us again in the future.Manager,Snow Valley Resorts,Shimla

10/10 - 훌륭해요

AMRITPAL

2022년 12월에 2박 숙박함
답변 제공: Manager 님, 2022년 12월 24일
Thanks

10/10 - 훌륭해요

Haseena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views. Polite staff, esp in restaurant.
답변 제공: Manager 님, 2022년 12월 24일
Thanks :)

10/10 - 훌륭해요

harvinder 님, Surrey

10/10 - 훌륭해요

Parul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay amidst the beautiful valley of Shimla
My husband and me were planning for a small vacation to the hills to relax. While looking for good properties to stay, we came across Snow valley. We were impressed by it and booked it and our decision was apt. We had a memorable stay, as the courteous staff made sure that we got everything we wanted. Every staff were helpful and were available at all times. The food was good and they had a good spread at the buffet. If someone is planning with their family to visit Shimla, I would surely recommend to stay at Snow Valley. The place is centrally located and they even arrange for site seeing and cab facilities. Thank you to the entire staff of Snow valley to make our stay beautiful and memorable.
2022년 11월에 2박 숙박함
답변 제공: Manager 님, 2022년 11월 17일
Dear Guest,Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Snow Valley Resorts we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to having more opportunities to be of service to you.Manager,Snow Valley Resorts,Shimla

8/10 - 좋아요

Ji Hoon

가족 여행
좋아요: 직원 및 서비스
2022년 10월에 1박 숙박함
답변 제공: Manager, Snow Valley Resorts, Shimla 님, 2022년 11월 1일
Thanks

8/10 - 좋아요

Livleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Madison

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 24일
Thanks :)

10/10 - 훌륭해요

Paramasamy

2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 21일
Thanks

10/10 - 훌륭해요

Priyanka

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was awesome especially the buffet breakfast😀.Excellent property in terms of facilities and food.
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 12일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you had an excellent stay and kind comments are greatly appreciated. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

10/10 - 훌륭해요

Davinder jeet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 12일
Thanks

10/10 - 훌륭해요

Rajwinder

2022년 1월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 12일
Thanks

6/10 - 괜찮아요

kalpesh

가족 여행
2021년 11월에 3박 숙박함
답변 제공: Manager 님, 2021년 11월 28일
Thanks

10/10 - 훌륭해요

Ram

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed at the hotel for the first time and had a very pleasant experience. It is 10-15 minutes from the Ridge mall. Excellent choice of food for breakfast and dinner more than 30 dishes in the buffet. The staff was very courteous. And specially Mr Ritesh was great coordination and helped. High hygiene standards. Thank you. Shall be returning for another stay.
2021년 11월에 2박 숙박함
답변 제공: Manager 님, 2021년 11월 28일
Dear Guest, Thank you for your words of appreciation and encouragement. We are glad that you had a comfortable stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Snow Valley Resorts we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

8/10 - 좋아요

CJ

단체 여행
좋아요: 직원 및 서비스
Not good value for money it’s average property
2021년 4월에 2박 숙박함
답변 제공: Manager 님, 2021년 6월 9일
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Shimla

8/10 - 좋아요

Ashish Kumar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 2박 숙박함
답변 제공: Prateek 님, 2021년 3월 25일
Thanks :)

10/10 - 훌륭해요

Kunwar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
It was nice loved the place. Bit far from Mall Road but at driving distance if u have vehicle. Dinner was delicious. Breakfast was ok.
2020년 11월에 1박 숙박함
답변 제공: Manager 님, 2020년 11월 12일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you had a comfortable stay and kind comments are greatly appreciated. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is just on the road. And it is very accessible by your car unlike a few hotels in shimla. Rooms were very nice. I went with my family for 4 days and it was a very pleasant stay. Also their breakfast buffet was very delicious.
2019년 5월에 2박 숙박함
답변 제공: Manager 님, 2019년 11월 25일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you had a comfortable stay and kind comments are greatly appreciated. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was Ok, property was not clean at all. Looked like no one comes to stay at this hotel
2019년 6월에 2박 숙박함
답변 제공: Manager 님, 2019년 6월 12일
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Shimla

8/10 - 좋아요

Naresh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the better hotels in Shimla
The hotel was clean and comfortable. A bit far from the Mall Road but not too difficult to get there. The front desk staff were very friendly and helpful. The restaurant was also great.
2019년 1월에 2박 숙박함
답변 제공: Prateek 님, 2019년 1월 17일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you have had a memorable stay and kind comments are greatly appreciated. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

6/10 - 괜찮아요

실제 이용하신 고객

2018년 5월에 3박 숙박함
답변 제공: Prateek 님, 2018년 6월 4일
Thanks

8/10 - 좋아요

Indu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couple love
Everything was good Food & beverage was also good
답변 제공: prateek 님, 2018년 5월 7일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you have had a memorable stay and kind comments are greatly appreciated.  Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

10/10 - 훌륭해요

Shan D.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Prateek 님, 2018년 4월 16일
Thanks

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good,clean room for the price. European standard
First impressions are deceptive when you arrive, it is a large hotel ! Clean and well appointed, it offers good value for the price, considering similar prices offer so much crap elsewhere in India...... My girlfriend loved the room, ( my opinion is never important) bed was comfortable, and the bathroom was very clean. In-house food is quite acceptable, but only had chinese rice and noodles. In-house taxi to Shimila Mall is 200 rupess, and 10 mins away. Stayed in January 2018, low season but was pleasant....... snow arrived 3 days after we left.... Would go there again.
2018년 1월에 2박 숙박함
답변 제공: Manager 님, 2018년 3월 13일
Dear Guest, Thank you for taking out time to review us on and posting your compliments. We are happy to note that you have had a memorable stay with us. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you.  Kindest Regards, Manager Snow Valley Resorts, Shimla

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good overall.
Food at morning and dinner buffet was excellent. Staff very professional and attentioned. Crappy WiFi. Doors slamming almost continuously, not soundproof.
2018년 2월에 3박 숙박함
답변 제공: Prateek 님, 2018년 3월 10일
Dear Guest, It was a pleasure to have been of service to you during your stay with us this month.  We are happy to note that our food and staff were to your expectations.  We apologize for the inconvenience you faced and have noted your feedback regarding wifi and doors and will surely improve this. All of us at Snow Valley Resorts look forward to the pleasure of welcoming you back soon.  Warm regards, Manager Snow Valley Resorts

10/10 - 훌륭해요

SHIVIT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: Prateek 님, 2018년 2월 27일
Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

10/10 - 훌륭해요

Anil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 2박 숙박함
답변 제공: Manager 님, 2018년 1월 30일
Thanks

10/10 - 훌륭해요

amit 님, Chennai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice experience. We will come soon
Amazing staff, interacting staff.. Me and my hubby really enjoyed a lot.... We will definitely come soon
2017년 11월에 3박 숙박함
답변 제공: Manager 님, 2018년 1월 28일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you have had a memorable stay with us. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

8/10 - 좋아요

Rishi 님, Delhi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel location and services
Hotel is on the highway, only private number vehicles are allowed for parking. There is no arrangement for taxi drivers and taxi parking. My driver was denied for parking and even staying in hotel. Food is OK. At the time of breakfast I have to run behind the waiters to remind them about the unavailable food items so that they can replenish from kitchen.
2017년 12월에 3박 숙박함
답변 제공: Manager 님, 2017년 12월 30일
Dear Guest , Thank you for staying with us and for reviewing us. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. It is of prime importance to us that our guests’ satisfaction be absolute. My team and I have noted your input with regards to Steward services and we will improve these aspects for a better guest experience. Regarding taxi drivers, we would like to state that we have outsourced dormitory and the same was conveyed to your driver also. With my reiterated apologies we do hope that you will not judge us solely on the basis of this particular experience and that in time, you may reconsider your position and choose to stay with us again in the future. Manager, Snow Valley Resorts, Shimla

8/10 - 좋아요

Babli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service was good
It was nice.
2017년 12월에 3박 숙박함
답변 제공: Manager Snow Valley Resor 님, 2017년 12월 25일
Dear Guest, Thank you for taking out time to review us. We are happy to note that you have had a memorable stay and kind comments are greatly appreciated.  Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

6/10 - 괜찮아요

Michelle 님, Perth Australia

좋아요: 직원 및 서비스
Room was tidy and clean however it lacked the personal touches. No bath mat or hand towels. We were given a room in front of the kids play area even though we didn't have any. It was noisy in the evening. Avoid the restaurant.
2017년 11월에 3박 숙박함
답변 제공: Manager 님, 2017년 12월 25일
Dear Madam, Thank you for taking the time to pen your feedback . We apologize for not being able to meet your expectations with regards to your stay experience. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Please rest assured that your feedback has been addressed with the seriousness that it deserves

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, but slightly expensive for its class
Great location, right on the edge with great views. Close to city. Good staff.
2017년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 12일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you had a comforatble stay and kind comments are greatly appreciated. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

6/10 - 괜찮아요

Sanjay

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not value for money
The location is bad- on the very busy road leading to Shimla city. It's not a resort in the true sense, just a concrete hotel. Because of the terrain, all floors (5-6 levels) are built below the road level. So you go down the lift to reach your floor. Once in the room, you are kind of locked-in as there is no space to walk around and you need to take the lift to go up and come out on the road. Rooms are clean but you need to call for basic amenities like towels for the bathroom as house keeping and other staff are not well trained. It's a new property with lots of finishing touches required. You can hear noises from other rooms and the corridor. They charge a lot for the rooms (like 4 star rates) but it does not match with the quality offered. Needs strong professionally trained staff.
2017년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 12일
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Shimla

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is a 5 minute taxi ride from Shimla. We booked a premier room which was well furnished and spacious, probably the largest hotel room I've had in my 6 trips to India. The bathroom was clean, modern and equipped with toiletries. There was plenty of hot water. The room rate, although not cheap, included breakfast and dinner buffets which meant you could eat as little or as much as you liked. Overall, a good experience, no complaints.
2017년 6월에 3박 숙박함
답변 제공: Manager 님, 2022년 6월 12일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you had a Comforatble stay and kind comments are greatly appreciated. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

10/10 - 훌륭해요

Bipin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good and lovely food
답변 제공: Manager Snow Valley Resor 님, 2017년 4월 10일
Dear Guest, Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. Manager, Snow Valley Resorts, Shimla

10/10 - 훌륭해요

mani 님, nz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice rooms and good food
Good service and clean n tidy rooms. Restaurant was great as well
답변 제공: Manager 님, 2017년 4월 10일
Dear Guest, Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Snow Valley Resorts we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

6/10 - 괜찮아요

Saurabh

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No too impressed!
It was not so good.. the value for money was not there. Not the best location
답변 제공: Manager 님, 2022년 6월 12일
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. The location of our hotel is indeed our big advantage.So far as location is concerned we are approx 4 kms from Mall road and located in Ghora Chowki (kachi ghati )area which is known for hotels hub and traffic free area. You will appreciate that in such a short distance you were away from hustle and bustle of city and enjoyed a peaceful vacation ! We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Shimla

8/10 - 좋아요

Dr Arindam 님, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Centrally located. fantastic ambience, fantastic staff, fantastic food.
답변 제공: Manager , Snow Valley Resorts 님, 2016년 10월 18일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you have had a memorable stay and kind comments are greatly appreciated. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

10/10 - 훌륭해요

nabhite 님, aman

좋아요: 직원 및 서비스
Perfect view. Very helpfull staff
View from every room is perfect. Staff are very helpfull and welcoming. I stayed there for three nights. Rooms are clean. New property. Manager Tarun Bakshi was so helpfull any thing u need. They even guide u in right direction to make sure ur trip is hassle free. If u plan to stay in this hotel..give them call before u arrive they will guide on everything. I was in executive room...which made my stay so relax and on my check out date they were so cooperative in regards to late check out. I would recommend any one visting shinla to stay in this place. Only con is the distance from mall road. But it only cost rs300 in taxi.
답변 제공: Snow Valley Resorts 님, 2016년 10월 13일
Dear Guest, Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Snow Valley Resorts,Shimla we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to having more opportunities to be of service to you.

8/10 - 좋아요

Judith Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service!
Excellent service! We got a spacious room with seating and a view! Nice price deals including breakfast and dinner!
답변 제공: General Manager 님, 2016년 10월 13일
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you have had a memorable stay and kind comments are greatly appreciated. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Shimla

10/10 - 훌륭해요

Gaurav 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New property - good condition - finishing work still happening in some places Helpful & courteous staff Good views & clean rooms Buffet Breakfast can be improved - Dinner is good
답변 제공: General Manager 님, 2016년 10월 13일
Dear Guest, Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Snow Valley Resorts,Shimla we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to having more opportunities to be of service to you.

10/10 - 훌륭해요

Amit 님, New delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
It was very pleasant stay, we enjoyed lot food in hotel.
Dear Guest, Thank you for taking out time to review us and posting your compliments. We are happy to note that you have had a memorable stay with us. Our team at Snow Valley Resorts felt very motivated and encouraged by your feedback regarding the hotel. Thank you for staying with us and we do look forward to having more opportunities to be of service to you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bis auf den Check-In war der Aufenthalt in Ordnung
Bei der Buchung wurde ein Twin-Bed Room mit Extra-Bett für die 3. Person gewünscht/angegeben und mitgebucht. Beides sowie Handtücher und Wasserflaschen für zwei Personen fehlten!! es war jeweils nur für 1 Person vorhanden. Für das Zusatzbett musste man mehrfach bei der Rezeption und House-Keeping anrufen bis es eine halbe Std. nach Betreten des Raumes gebracht wurde!! Und das obwohl es beim Checkin vom Rezeptionspersonal hieß, dass es im gleichen Moment fertig gemacht werden würde. Leider nicht zufriedenstellend (erst recht wenn man ne 6,5 Std Fahrt hinter sich hat). Dann gab es auch nur eine Key-Card für ein DZ mit 3 Personen! Sodass man stets aufeinander angewiesen war. Kartenmangel hin oder her, einfach ein Unding!!
답변 제공: Manager SnowValley Resorts 님, 2016년 6월 12일
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Shimla

6/10 - 괜찮아요

Jim 님, Canada

basic hotel for overnight stay
We arrived at 10 pm and left and 10 am. All we wanted was a safe and relatively clean place with a restaurant. Nothing fancy. And we got it.
답변 제공: snow valley resorts 님, 2016년 6월 13일
Dear Guest, Thank you for taking out time to review us on expedia.com and posting your compliments. We are happy to note that you have had a comfortable stay with us.. Thank you for staying with us and we do look forward to having more opportunities to be of service to you.