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제미 비치 하우스, LXR 호텔 & 리조트 여행 후기

5 out of 5

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 191개 이용 후기 중 165개" "
평점 8 - 좋아요. 191개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 191개 이용 후기 중 5개" "
평점 4 - 별로예요. 191개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 191개 이용 후기 중 0개" "

10/10

청결 상태

9.6/10

직원 및 서비스

9.8/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Arthur

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very clean and quiet. Staff was very accommodating and personable. The food was very tasty and overall a great experience.
2024년 2월에 3박 숙박함
답변 제공: Paulo Paias, GM 님, 2024년 3월 4일
We genuinely appreciate your review. It's reassuring to know that you had a good stay at our hotel and that our property met your expectations. Our team is dedicated to ensuring a pleasant experience for our guests, and we're grateful for your feedback. We'll ensure your comments are shared with our staff who contributed to your positive stay. Thank you for sharing your review, and it was a pleasure having you as our guest.Regards, Paulo Paias, GM

4/10 - 별로예요

Ramo

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Paulo Paias, GM 님, 2024년 2월 29일
Dear Ramo,I'm disappointed to learn that your experience with us was not the exceptional one we aim for. We aim to exceed your expectations at every turn - with world-class service, sparkling clean rooms, and truly memorable experiences. Our commitment to our guests is reflected in our team members and the culture we've established, where resolving any issues is a top priority so that our guests can continue to enjoy a wonderful stay. We want to ensure that every stay is exceptional, and our hotel management will conduct a thorough evaluation of your experience. I am disappointed that we didn't live up to your expectations, and for that, I apologize. I hope you will give us another chance to provide you with the fantastic experience we're known for.Regards, Paulo Paias, GM

10/10 - 훌륭해요

Antonette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful
2024년 2월에 5박 숙박함
답변 제공: Paulo Paias, GM 님, 2024년 3월 7일
What a pleasure to learn that you loved all aspects of your stay! I am delighted that you had wonderful experiences with our hotel staff, our dining options and your accommodations, as we are always striving to provide the highest level of guest service. We love that you benefited from all the amenities and our thoughtful offerings, designed to delight and guarantee a seamless visit. We love to hear from our satisfied guests, and it does mean so much to us that you have taken the time to supply this review. Again thank you for sharing your rating and we invite you to join us again!Regards, Paulo Paias, GM

10/10 - 훌륭해요

Herwig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very relaxing & enjoyable stay. Staff was friendly & attentive.
2024년 2월에 4박 숙박함
답변 제공: Paulo Paias, GM 님, 2024년 2월 29일
Dear Herwig,Thank you for a superb rating! Thank you for taking the time to write about your stay - we are thrilled you had a wonderful time and experienced every element of true hospitality. Our team enjoys going the extra mile to deliver the very best levels of service to our guests, and to look after their every need. I am so pleased you felt so welcomed and enjoyed everything about your time with us. We look forward to welcoming you back on many future occasions.Regards, Paulo Paias, GM

8/10 - 좋아요

Susan 님, Dover

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach was lovely, but the water was rough most of the time we were there. There is a ledge that drops about 2 feet once you get into the ocean and up to your waist. Too rough for kids, but there is a lovely pool My biggest complaint is the service..in the restaurant and on the beach. The first two days it was ok…maybe 30-40 minutes for tacos on the beach. Because Zemi was already taking a large service charge that was split amongst all the staff, I was not tipping 20 percent. By the third day, my lunch was taking an hour and a half to arrive and dinner took almost two hours. It was quite clear that I was experiencing a work slow down of sorts..due to the fact that I was not tipping well in the staffs opinion. I started tipping 20 percent and the problem rectified itself immediately. The staff was chatty and friendly. So I was paying a service charge and 20 percent tip. I also was giving the beach staff cash tips. I did not want my vacation ruined by making an issue, not did I think this would do anything to improve the attitude of the staff. So I caved in. I have never experienced this at a first class resort. I have traveled to over 156 countries and usually stay in first class resorts. I would not return because of it.
2024년 2월에 12박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2024년 2월 20일
Dear Susan,At our Zemi Beach House, we aim to spoil every guest with a heightened sense of service one doesn’t often find.Your feedback is of the utmost importance, enabling us to ensure the quality and impeccable service for which we are well known. I apologize for the quality inconsistencies encountered during your dining experiences. Rest assured that your comments have been addressed accordingly and measures are being taken.Please do let us know when you're ready for another luxurious and relaxing stay with impeccable service. We will ensure that your next trip to our enchanted property will be an improvement on this one! Kindest regards,Paulo Paias, GM

10/10 - 훌륭해요

Eileen 님, Sewell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding beautiful beach and turquoise water! The Thai spa was lovely.
2024년 2월에 10박 숙박함
답변 제공: Paulo Paias, GM 님, 2024년 2월 19일
Thank you Eileen for providing us with your kind thoughts on your recent stay. Your positive comments about your stay and the exceptional service from our staff are a source of pride for me. Our aim is to offer exceptional service that truly takes care of our guests, and it's always a gratifying experience to receive confirmation that we have succeeded. We will make sure to give recognition to all team members who played a role in ensuring your seamless experience. We look forward to the pleasure of welcoming you back many times in the future.Regards, Paulo Paias, GM

10/10 - 훌륭해요

John

2024년 1월에 7박 숙박함
답변 제공: Paulo Paias, GM 님, 2024년 1월 23일
Thank you for taking the time to leave a terrific rating. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit.Regards, Paulo Paias, GM

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 편의 시설/서비스
Perfect place to relax. Great service. Beautiful property. Stunning beaches.
2023년 12월에 4박 숙박함
답변 제공: Paulo Paias, GM 님, 2023년 12월 21일
Thank you for taking a moment to share your experience with us. We are delighted you enjoyed your stay, the hotel's central location and the service our colleagues were able to provide you with. As a hotel dedicated to providing personalized service, our genuinely caring staff is committed to ensuring our guests are well cared for. It is always gratifying to know we have been successful in our endeavor to create superlative guest experiences. We hope to welcome you back again.Regards, Paulo Paias, GM

10/10 - 훌륭해요

Michael

2023년 12월에 4박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2023년 12월 16일
Hello Michael,Thank you so much! We are delighted to see you enjoyed your visit to our Zemi Beach House. Thank you so much for taking the time to celebrate our incredible staff by giving them very high ratings. They are all so hard-working and we love when they get the recognition that they deserve! We are pleased that you enjoyed our property, location, and the beauty and culture of Anguilla! We look forward to your next amazing experience!Warm regards,Paulo P., GM

10/10 - 훌륭해요

Aisha Jasmine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property! The beach is fantastic with crystal clear blue water and heavy white sand. I spent the majority of my stay on the beach and was amazed with its beauty. Trevor was a big help! Princess in the Rhum Room was awesome too. My favorite was the spa. Sarya is an excellent therapist. I had two massages with her and they were the best massages I’ve had anywhere in the Western hemisphere. However, the food at all of the restaurants was average. Good but nothing to write home about. Also, overpriced. Nevertheless, I would highly recommend this property and return. Next time I’d put more energy into finding other food options.
2023년 12월에 4박 숙박함
답변 제공: Paulo Paias, GM 님, 2023년 12월 10일
Thank you for highly rating our hotel after your recent stay. I am so pleased to learn that you were thoroughly impressed with your stay and the exceptional treatment from our staff. Our goal is to provide exceptional service to meet the needs of our guests, and it is always a pleasure to receive confirmation that we have achieved this. We will make sure to honor the efforts of every team member who helped. The chance to host you again on many future visits is something we eagerly anticipate.Regards, Paulo Paias, GM

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Entirely first class, 5-star resort with a wonderful staff .An incredible experience. Never crowded, always enjoyable
2023년 12월에 1박 숙박함
답변 제공: Paulo Paias, GM 님, 2023년 12월 10일
Thank you for your glowing review of your stay. I am glad to see that your expectations were not just met but exceeded, thanks to the exceptional service of our staff. We are dedicated to delivering top-notch service to meet the needs of our guests, and it's always a great feeling to receive confirmation that we have done so. We will acknowledge the efforts of every team member who helped create a smooth experience for you. We eagerly anticipate the pleasure of welcoming you back on many future visits.Regards, Paulo Paias, GM

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel and beach as well
2023년 11월에 2박 숙박함
답변 제공: Paulo Paias, GM 님, 2023년 11월 27일
Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Paulo Paias, GM

10/10 - 훌륭해요

Laura

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the most beautiful property I've ever been to. The best staff, everything is so clean and perfect. They have literally thought of everything from having sun block pumps at the beach and pool, to flip-flops in your suite, they make it the most relaxing place. I was there with my two kids (22 months and 3) and its SO child friendly and lovely. The food was also amazing. I hope to visit again soon. Thank you Zemi!!!
2023년 11월에 5박 숙박함
답변 제공: Paulo Paias, GM 님, 2023년 11월 21일
Thank you for highly rating our hotel and staff after your recent stay. Your positive comments about the excellence of your accommodations and the exceptional service provided by our staff is much appreciated. Our focus is on providing unparalleled service to meet the needs of our guests, and it's always a great feeling to learn that we have accomplished this. We will give recognition to all team members who were key in delivering you a seamless and stress-free experience. Your return is something we anticipate on many future visits.Regards, Paulo Paias, GM

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 7박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2023년 8월 11일
Hello Alexander,It is gratifying to read that our offering hit all the right notes with you. We are thrilled to see that the exceptional service you received from our associates exceeded your expectations. At our Zemi Beach House, we are dedicated to providing a meaningful and timeless stay for all of our guests, and we thank you for your kind ratings. Please do come back soon!Regards,Paulo Paias, General Manager

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was our second visit to Zemi and we were not disappointed! The property and beach are pristine and beautiful. The staff is friendly and accommodating. They all take the opportunity to get to know you and help you. The food at the restaurants is delicious with good portions. The rooms are clean, spacious, comfortable and all cone with a balcony. The spa is beautiful and relaxing. Zemi is an amazing getaway if you are looking to relax and be taken care of. Special shoutout to Michael and Tuneero at the beach who made every day easy and enjoyable. We hope to be back soon!
2023년 7월에 5박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2023년 7월 31일
Hi Matthew,We were delighted to read your review about your recent stay at our Zemi Beach House!We were so happy to read that your experience with us was nothing short of spectacular as our attentive team strives to grant all of our guests’ wishes. It warms us to know that their doting hospitality was appreciated and that you truly enjoyed all aspects of your stay, from the incredibly delicious breakfast prepared by our passionate culinary team to your alluring and relaxing pools to the decadence of all our amenities and little extras. It is always hugely gratifying for everyone to know when their efforts have paid off so again, thank you for this awesome review.Warm regards,Paulo Paias, GM

10/10 - 훌륭해요

Richard

2023년 6월에 9박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2023년 7월 31일
Dear Richard,Thank you for taking the time to rate your stay at our Zemi Beach House! We trust you enjoyed the facilities, your beautiful room with the stunning ocean views and the amenities designed to enhance your experience. We look forward to welcoming you back soon.Warm regards,Paulo Paias, General Manager

10/10 - 훌륭해요

Rodrigo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stunning beach, amazing service and beautiful property.
2023년 6월에 6박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2023년 7월 6일
Dear Rodrigo,Zemi Beach House is the perfect space to detach from it all, and perfectly located on Shoal Bay Beach, it is simply breathtaking. Our foundation is built on quality service and we are pleased that you found our hospitable and enthusiastic service, "amazing". Your compliments will be shared with all our team members who I am sure will joyously extend an invitation for you to return soon.Regards,Paulo Paias, General Manager

10/10 - 훌륭해요

JORGE 님, HENDERSON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had to contact the hotel before leaving on my trip, and what caught my attention was that in the email they sent me back, they said, "We will be waiting for you to welcome you to paradise," and that's exactly what 'El Paradise' is.
2023년 5월에 6박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2023년 7월 6일
Hello Jorge!Your review is precisely the feeling and expression that we wish to generate in all our guests at the end of their stay at Zemi Beach House. We aim to embody a place of total and complete surrender to relaxation. Our team will be thrilled that they accomplished their desired goal. We are ecstatic to have made such a remarkable impression and look forward to the opportunity to relive all of these magical moments with you again. Warm regards,Paulo Paias, General Manager

10/10 - 훌륭해요

LUIS 님, Miami

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent resort, all well attended, very friendly people, good attention, very clean room. Excellent decision and stay in Zemi I will return again. Thanks for everything
2023년 5월에 2박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2023년 7월 6일
Hi Luis,As we aspire to always exceed guest expectations, we were proud to receive your compliments regarding our service and offerings. We are pleased that you enjoyed the serene and tranquil setting of our Zemi Beach House. I imagine you felt renewed by our experiences, rum tastings, and Zemi Thai House treatments. If you missed any of these, we would love to delight you even more on your next visit. We await your return!Regards,Paulo Paias, General Manager

10/10 - 훌륭해요

sadeq

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great beach paradise
Great place very laid back and nice. Plan to eat at thr hotel restaurant each night as there are not really any other options unless you want to drive someplace. I had a re tal car and had no desire to leave for lunch.
2023년 5월에 3박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2023년 7월 6일
Hello sadeq,Thank you for sharing your review of our Zemi Beach House. We were delighted to welcome you for your unparalleled luxury escape. It warms us to read that the welcoming, "laid-back" spirit embodied in our hotel left you so impressed. Also, we were honored to share our cuisine which demonstrates all that makes Anguilla living truly exceptional.Come back soon!All the best,Paulo Paias, General Manager

10/10 - 훌륭해요

Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zemi was much better than we expected. Our experience here was absolutely fantastic. Clean and safe place to be. Shoal bay is beautiful. The food, music, rooms, gym, etc, etc was perfect. Service was impecable. We have been traveling every year to a different Caribbean island, We can say that this resort and the beaches in Anguilla are the best we have experienced.
2023년 3월에 4박 숙박함

10/10 - 훌륭해요

caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 5박 숙박함
답변 제공: Lisa Joseph 님, 2022년 11월 30일
Thank you for your feedback! We appreciate it very much.

10/10 - 훌륭해요

Dave

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not only was this property glorious and clean, it was positioned on the best beach in Anguilla. It was gorgeous! The staff was the most amazing group of people. Insanely friendly and their willingness to help was beyond!
2022년 10월에 6박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2022년 11월 21일
Hi Dave,Thank you for this outstanding review. It was truly an honor to host you on your recent visit to Anguilla, and we could not be more humbled that you chose to spend it with us. Your opinion means the world to us, and we are so happy you enjoyed every detail of your stay. We are especially grateful for your kind remarks about our dedicated team. We hope our numerous amenities delighted you. We are already looking forward to your next Zemi Beach House visit in the near future.Kind regards,Paulo P., GM

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the multiple pools, as well as the beachfront – especially for breakfast on the beach. Food was great, and they kept the drinks cold.
2022년 7월에 1박 숙박함
답변 제공: Paolo P., GM 님, 2022년 9월 4일
Thank you Timothy! We do pride ourselves on always providing top notch exceptional service to all of our guests. It is so fantastic to hear that you were able to experience and recognize that. We would love to have you back again for another perfect experience!Regards, Paulo Paias, GM

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing time at Zemi. Our experience would have been perfect, except for the first few days - our cleaning service for the room seemed lacking. Beds were made but Room wasn’t swept or tidied, One of the bath mats weren’t replaced, No plastic for the garbage bins, HOWEVER our turn down service more than made up for it. She replaced the towels/mats and took care of what was lacking during the day. The daytime cleaning service did improve later on the trip - different cleaning lady :) So, I still gave this property a full 5 stars. The rest of the staff really worked hard to make this visit an amazing one. Their team at the pool and beach, led by Tuneero, really made sure we were looked after. The team at 20 Knots also went above and beyond. The food is wonderful. So many options! Guest services was also very helpful. The property is clean and beautiful. We went to Mead’s Bay, Maunday’s Bay and Rendezvous Bay and I can honestly say, Shoal Bay East is the best beach. We are so glad we booked with Zemi! We will be forever grateful for the wonderful experience.
2022년 6월에 11박 숙박함
답변 제공: Paolo P., GM 님, 2022년 9월 4일
Thank you Mary! We take pride in the quality of our property ranging from superior cleanliness to excellent customer service. Our mission is to seek every opportunity to provide extraordinary guest experiences, and your comments show me that we got it right. We can't wait for you to return in the near future.Regards, Paulo Paias, GM

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
It was an amazing stay. The beach was very nice. Snorkeling was reasonably good. The best thing is the service people.
2022년 7월에 4박 숙박함
답변 제공: Paolo P., GM 님, 2022년 9월 4일
We are so happy you had such a great experience. I am grateful that you were content with your guestrooms and I am pleased to learn that overall you enjoyed your stay. It is great to hear that you felt so very well looked by our colleagues during your time in residence with us. We certainly look forward to welcoming you back in the very near future and once again, thank you for your high ratings.Regards, Paulo Paias, GM

10/10 - 훌륭해요

Tianja

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although my pre-arrival experience wasn't the best, the staff did their best to make up for it upon arrival. The hotel itself is beautiful. Its odd that there's no bar at the adult pool but the beach pool/bar was pretty cool. The beach is AMAZING. I have no real complaints.
2022년 6월에 2박 숙박함
답변 제공: Paolo P., GM 님, 2022년 9월 4일
Thank you Tianja! We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all their expectations. I sincerely hope to have the chance of welcoming you back in the near future. Regards, Paulo Paias, GM

10/10 - 훌륭해요

SHANDA

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is absolutely gorgeous!! The staff cater to your every need!! Rooms are clean!!
2022년 5월에 2박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2022년 6월 10일
Hello Shanda, Thank you for sharing this glowing review of your stay at Zemi Beach House. With the panoramic views, beautiful spaces indoor and outdoor, ideal for socializing, and the endless ways to rejuvenate, I’m delighted you had a perfect experience We look forward to fully impressing you when you next join us. we are humbled by your review and ratings and hope to welcome you back soon. Best, Paulo Paias, GM

10/10 - 훌륭해요

Klaudia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel of the island! We went to see other properties, such as Cap Juluca & Four Seasons and the water/ area around the hotels don’t compare to beautiful Zemi! A true paradise!
2022년 5월에 3박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2022년 6월 10일
Hello Klaudia, Your kind words about your stay, our facilities, and our service have left us all humbled and we would like to personally thank you for your acknowledgment. We are always delighted when someone is so captivated with each of the details that went into providing the perfect stay, from the design of our facilities, wellness initiatives, our signature restaurants, and our stunning views, to all of the Zemi Beach House team members you met along the way who lived up to our goal of providing outstanding service for each and every guest. Thanks so much for letting us know all about your blissful stay. We're already counting down the days until you are back for another perfect adventure! Regards, Paulo P., GM

10/10 - 훌륭해요

Jessica 님, Frankfurt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located on a beautiful beach, friendly staff, amazing Spa, clean room with a great view, delicious food from breakfast through lunch and dinner.
2022년 4월에 7박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2022년 6월 10일
Hi Jessica, Thank you for reviewing your visit to our Zemi Beach House. I am happy to read that your Spa experience at Zemi Thai House Spa was the highlight of your visit – it can certainly be transformative. Thank you for all the accolades and I look forward to seeing you continue your discoveries at our hotel when next you visit. It will be amazing to see you back soon! Regards, Paulo Paias, GM

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 4박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2022년 6월 10일
Hi Joshua, Thank you for sharing your review. We were delighted to welcome you for your unparalleled luxury escape. It warms us to read that the welcoming spirit embodied in our hotel left you so impressed. We hope that the balance of nature and luxury, distinctly delectable food, and a positively nurturing staff will have you returning to our Zemi Beach House time and time again. Regards, Paulo Paias, GM

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 4박 숙박함

10/10 - 훌륭해요

Tad

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Beautiful property that is immaculately maintained with a beautiful and walkable stretch of beach that has additional dining options if you want a break from the hotel restaurants (which are excellent by the way). Recommend a trip to Gwen’s Reggae bar which has great local food offering and some hard hitting rum punches. Having sun block and water at each pool location and at stations along the beach was a nice added amenity, as was the hand delivered bottles of water in small cooler bags filled with ice when they set up your beach chair for you each day. The beach service was great and the food was excellent. Highly recommend the night time events that 20 Knots does and especially the BBQ night on Wednesday nights. Will definitely return. Thank you for an excellent 40th bday vacation for my Wife.
2022년 3월에 3박 숙박함

10/10 - 훌륭해요

Debora

2022년 2월에 2박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2022년 3월 21일
Hello Debora, We are delighted that you had an awesome 10-star experience at our Zemi Beach House! Enjoying the beautiful turquoise waters of the Caribbean Sea, while partaking of the culinary delights served up by our talented chefs at any of our restaurants must have been a true escape. We hope to have the honor of welcoming you again soon for another incredible adventure at our beachfront resort in Anguilla. Kind regards, Paulo Paias, General Manager

10/10 - 훌륭해요

Corinna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Zemi Beach is a beautiful hotel on an absolutely stunning beach. All the staff are friendly and accommodating. The food and drinks were great. Made for a very relaxing and all too brief getaway.
2022년 1월에 3박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2022년 2월 16일
Dear Corinna, Thank you for the superb review of your stay at Zemi Beach House. It was an honor to have the pleasure of hosting you. It is our uncompromising and passionate team that sets us apart, and we are delighted their zest for ensuring each of our guests feel like they are our only guest, inspired this great rating and review. We look forward to being the choice destination of your Caribbean vacations for many years to come. Kind regards, Paulo Paias, General Manager

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better 4 and 5 Star Options on the Western Side
Overall, the stay was good, except we felt that the we were paying 5 Star Price for 4 Star Service - lots of miscues with in room dining, guest services, etc. Also, the location is not ideal on the island. Overall, we would not necessarily recommend this place given the cost!
2021년 12월에 4박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2021년 12월 28일
Hello Peter, Thank you for choosing our Zemi Beach House though we are disappointed that our prestigious location directly on Shoal Bay East, ranked one of the best beaches in the world did not exceed your expectations. As we seek always to provide an indulgent retreat for arbiters of delectable food as well as anticipatory service, I am dismayed that you left with a contrary opinion. Should your time allow, I would be delighted if we might speak by phone so that I can learn more about your visit. Kind regards, Paulo Paias, GM

10/10 - 훌륭해요

Daniel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful spot on anguilla
2021년 12월에 7박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2021년 12월 28일
Hello Daniel, Thank you for your review of your experience at our Zemi Beach House in beautiful Anguilla. Our location is one of the main assets of our resort, as we are on one of the most beautiful beaches in the world, Shoal Bay East. I am also overjoyed to know that the service delivered by our team not only impressed you but exceeded your expectations. Thank you for your kind rating! All the best, Paulo Paias, General Manager

10/10 - 훌륭해요

Eric

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent every where you turned . Two of the ladies in quest services were out standing in helping with return paper work . they stayed past their going home time to help with our united return flight which the air line had messed up badly.The beach and food could not have been better.
2021년 11월에 5박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2021년 12월 1일
Dear Eric, I was so pleased to hear that everything exceeded your expectations and you enjoyed our splendid facilities and the beautiful surroundings of the hotel. T Our team prides itself on delivering the very best of experiences to our guests and anticipating their every need. To hear we have achieved this is always so rewarding. It will be a pleasure to share your comments with them. We all look forward to welcoming you back again very soon to enjoy another wonderful stay at our Zemi Beach House. Kind regards, Paulo Paias, GM

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful property and very friendly staff
2021년 10월에 1박 숙박함
답변 제공: Lisa 님, 2021년 11월 22일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

jagesh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 8월에 6박 숙박함

10/10 - 훌륭해요

Mishia

2021년 7월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was completely a full service property gorgeous views and hospitable staff. My only complaint would be the high rate. The price per night was quite high.
2020년 2월에 2박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2020년 3월 23일
Thank you! Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. I imagine you really appreciated that the beach is on our doorstep. Shoal Bay Beach is such a special and unique destination! Thank you so much for taking the time to share with us how wonderful your trip was! It sounds like you'll be back again soon for another visit, and we can't wait to spoil you once again! Regards, Paulo Paias, General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Esperava muito mais do hotel Péssimo custo benefício Café da manhã muito fraco pelo preço da diária
2020년 2월에 1박 숙박함
답변 제공: Paulo Paias, GM, Zemi Beach House 님, 2020년 3월 23일
Thank you for staying with us and for sharing your thoughts about our hotel. We rely on guest feedback as this is our best resource for improvements and achieving superior guest satisfaction. An exemplary hotel stay is our standard and these service gaffes as you described are surprising and certainly atypical. We will evaluate your comments. We look forward to serving you again in the future to see the improvements made and experience the impeccable service for which we are often complimented. Regards, Paulo Paias, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous hotel. Amazing setting, service and the kindest people
2020년 2월에 3박 숙박함
답변 제공: Paulo, GM, Zemi Beach House 님, 2020년 3월 2일
We’re thrilled to learn that your stay with us at our Zemi Beach House on the amazing Shoal Bay Beach exceeded your expectations, and we thank you for taking the time to share the details with us in a review. It certainly sounds as though you enjoyed an unforgettable vacation here, and we appreciate the lovely compliments for the personalized service. We hope you’ll think of us when planning your next beach getaway, as we eagerly await our next opportunity to welcome you back for an even more personalized experience than ever before. Until then, take care and safe travels! Regards, Paulo Paias, General Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A little far from beach. Better stay at building 6 or 4 high level 3,4,5
2020년 2월에 1박 숙박함
답변 제공: Paulo, GM, Zemi Beach House 님, 2020년 3월 2일
Thank you for your great rating! We view this as confirmation that the unparalleled service of our team members was certainly appreciated. Some buildings are closer to the beach than others. We also have various room types, those offering ocean views and those that are oceanfront with direct beach access. We look forward to your hasty return and, it was a pleasure hosting you on your visit to our Zemi Beach House. Best, Paulo Paias, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect beach and pool with attentive staff. The hill up and down is problematic for us 75plus but golf carts were easily made available.
2020년 1월에 8박 숙박함
답변 제공: Paulo, GM, Zemi Beach House 님, 2020년 3월 2일
Thank you for taking a moment to review your stay with us in beautiful Anguilla. Here, at Zemi Beach House, we aim to offer a truly unforgettable, serene vacation with stunning views of unspoiled beach and the Sea of Cortez - a true escape from the chaos of the modern world, We want our guests to feel comfort always so the personal touches like fetching golf carts are our way of thanking you for choosing our hotel. Please do let us know when you're ready for another luxurious and relaxing stay with impeccable service. We will ensure that your next trip to our enchanted property is just as lovely as this one! Best regards, Paulo Paias, General Manager

10/10 - 훌륭해요

Gabriel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maravilhoso!
Quarto excelente! Funcionários muito simpáticos, atenciosos e prestativos. Academia com esteiras e aparelhos novos, climatizada e bem limpa. Serviço de praia e piscina excelente. Praia muito bonita! Café da manhã com grande variedade e qualidade!
2019년 12월에 3박 숙박함
답변 제공: Natasha R. 님, 2020년 1월 12일
Thank you so very much for taking the time to provide your feedback. We are so very happy that you enjoyed your time with us and that you were pleased with both our amenities offered and your interactions with team members. We hope to see you on your next visit to Anguilla.

10/10 - 훌륭해요

Sergio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함

10/10 - 훌륭해요

Per

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Underbart resmål
Ett fantastiskt hotell på den finaste stranden på hela Anguilla. Rummen överlag fantastiska, Penthouse suit mycket mer än så.
2019년 11월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 5박 숙박함