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모텔 6 슈리브포트, 로스앤젤레스 여행 후기

2 out of 5
모텔 6 슈리브포트, 로스앤젤레스
6715 Rasberry Ln, Shreveport, LA

이용 후기

5.8
평점 10 - 훌륭해요. 428개 이용 후기 중 83개" "
평점 8 - 좋아요. 428개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 428개 이용 후기 중 71개" "
평점 4 - 별로예요. 428개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 428개 이용 후기 중 115개" "

6.0/10

청결 상태

6.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

6/10 - 괜찮아요

Francime

반려동물 동반 여행, 가족 여행
The hallway and elevator is smelly.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi Francime,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 - 별로예요

Aretha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ask for towels didn't get any the pillows we're no good no ice bucket
2024년 2월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 6일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Mac Arthur

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함

2/10 - 너무 별로예요

William

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
first room given to me had no heat or tv second room no hot water in tub (unable to shower) bathroom sink had no water at all the floor I was on smelled like weed
2024년 1월에 3박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 14일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Celia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady working the front desk was wonderful and helpful
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 30일
Hi Celia,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 - 별로예요

Roberta

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing decent was the price
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 23일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 - 너무 별로예요

ROBERT

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Hell Hotel
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

alexander

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible way to begin a Birthday
I have always booked through hotels.com and this room was by far the worst room the LG. TV dosent work the room didn't have any towels. I asked the front desk and was told that they would try and find some. And to make matters worse the plug outlets didnt work and the bathroom ceiling didnt come on and the light fixture was hanging down from the ceiling.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 27일
Hi Alexander,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 - 너무 별로예요

Rita

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I would never book with expedia again.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 12일
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Cameron A. #Team6

2/10 - 너무 별로예요

June

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Motel 6 Ever
While the exterior of the hotel looks great, that is where it ends! My room had no refrigerator although it had been listed as an amenity. The toilet would never fully flush, one of the lights above the bed flickered so I had to unscrew it, the TV did not work and showed "no signal", the remote had no back and was held together with duck tape, there was just a hole in the wall where a smoke alarm should be, and the wall plug next to the sink did not work. Too exhausted to mess with any of that, slept with earplugs in and was gone by 6:00am. Do not stay here!!!
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi June,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 - 별로예요

Cynthia

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
disappointing to say the least
pillows were flat and too few, no blankets, no shampoo or bath soap other than a sliver, no drinking cups, no ice, etc
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Cynthia,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 - 너무 별로예요

Richard

2023년 11월에 1박 숙박함

8/10 - 좋아요

Gale

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Double charged!!.?
The hotel said we had not paid and charged us for the stay. I even showed them my confirmation from Hotels.com showing payment. So I ended up getting charged by Hotels.com and also from the hotel! Clerk would not listen to me. It was midnight so I had few choices.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi Gale,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 - 좋아요

Keiwana

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
They were great compared to the rooms that I had just left from, but she did lie about the late checkout though.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi KeiwanaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 - 훌륭해요

Sheila

2023년 10월에 3박 숙박함

4/10 - 별로예요

Hisako

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Maria

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were roaches in the room
2023년 9월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 3일
Hi Maria,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 - 너무 별로예요

Jae

아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was absolutely disgusting. We reserved two rooms, both were filthy. Floors are vinyl and we’re slick from grime. There was black mold in bathrooms and on windows. There was literal human feces on the toilet in the seat and seat hinge. The heater/ AC did not work in either room. They had not changed any linen, you could see where someone had slept there and the cover was just pulled back up. This place should be shut down. This is the absolute nastiest hotel I ever walked in. We stayed in the room about 5 minutes and left. We went next door to Hilton Garden Inn and it was actually pretty nasty for a Hilton property too and they are remodeling now. Black mold by the tub there, debris under the beds, but at least there wasn’t any visible human feces anywhere.
답변 제공: Brand Experience Team 님, 2023년 9월 27일
Hi Jae, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome clean friendly
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Pam

2023년 9월에 1박 숙박함

8/10 - 좋아요

Michael

2023년 8월에 1박 숙박함

8/10 - 좋아요

Vickie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Maxine

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Anthony

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a hit or miss here. One room was perfect, cold a.c., clean, microwave sparkly clean, beds mattress wrapped in plastic, clean tubs and toilet.... So we decided to stay here again. THEN the next two rooms are filthy, moldy crusted up food exploded all over the microwave, leftover sodas in the freezer that have exploded and not been cleaned up, supposedly a non smoking room but cigarette burns in the sheets, on the tub and toilet, counters filthy, dead bugs in the corners, sheets were unwashed and just stretched back over the beds, dirty towels rolled back up with someones long hair and makeup all over it and put up in the clean towels, a.c. would not cool all night long, had to go buy a fan at walmart... SO DISAPPOINTED. Asked for a clean microwave tray because looked like vomit on ours. Finally took our food to circle k to microwave it so we could eat. Couldnt stomach using the one in the room. What are yall paying the housekeepers for??? The same squished up bread that was smushed into the carpet on the second floor is here a week later! O.m.g. s.m.h. The front desk lady is very friendly and it's not her fault. But PLEASE do yourself a favor Motel 6!!! Hire someone that will clean something. ANYTHING would be an improvement. This place has potential to be very pleasant... or become a dump really fast.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Anthony,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 - 별로예요

Anthony

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Towels are very dingy and smell of smoke in room.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Anthony,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 - 별로예요

La Freda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will never return here again
Upon entry, the hotel smelled like marijuania. There was no one at the front desk and we had to wait for them to come and check us in. There were no towels readily available in the room. They were eventually delivered around 7pm. The next morning, around 8am, someone came to the room and collected the dirty towels, we were giving more clean towels around 4pm. The bed was very uncomfortable, The mattress was worn in the middle and the frame had some rails on the side that if you were not careful, you would hit them and they were metal. In the bathroom, the shower looked like the walls had not been cleaned and there was something that looked liked mold. We would have left, but due to the capacity of the other hotels, there was no where else to go. I know this was a 2 star, but based on the location, being in between 2 other hotels, we thought it was in better condition.
2023년 8월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 17일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 - 훌륭해요

Anthony

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was small but the layout was perfectly efficient, modern decor/ lighting, COLD air, HOT shower with perfect water pressure, COLD refrigerator chilled our water and drinks to almost frozen like an icee. No hassle check in. No hassle / charge for pets!! Superstore shopping and any kind of food you can think of within two blocks of the front door. Airport right down the street. We will stay here again.Thank you Expedia for helping us find this place.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 17일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 - 좋아요

Megan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean Room
Checked in around 10pm, the room was in good condition except for the burn holes in top sheet and the tv not working. My husband and I stayed only one night, but we’re pleased with the clean under sheets and plastic wrapped mattress.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 8일
Hi Megan,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 - 괜찮아요

Lisa

좋아요: 직원 및 서비스
The comforter had burn holes in them.sheets where clean. The night stand had some dried up on it.but over all. Had a stay.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 8일
Hi Lisa,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 - 너무 별로예요

Carrie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never Again
Room smelled bad, tv was on when we entered and remote was broken, channel could not be changed, floor was sticky/slick, a/c struggled to cool. When consulted, staff said it was just always like that.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 2일
Hi Carrie,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

Joel

출장 여행
별로예요: 청결 상태, 객실의 편안함
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Meri

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here.
Who knew there were still smoking room hotels?! I didn't look for one specifically and I would have not chosen that. The comforter had holes in it, the pillow cases were stained, the tv was on and the remote didn't work, the phone was off the hook and wouldn't stay on the receiver, the check in staff was sleeping at the front desk, etc. I get it, it's a Motel6 - my expectations were low but this is probably the worst hotel I have stayed in.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 27일
Hi Meri, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

Nick

2023년 7월에 2박 숙박함

4/10 - 별로예요

Betty

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Requesting cash because they’ said credit card machine was down. Coping my license. First room -a scent in room that affected my eyes. Just drops of water in sink. Some lights were out. Tv remote didn’t work. Asked for another room- water was a little better. Remote still didn’t work. Appreciated the older lady who was a cleaner.
2023년 6월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 19일
Hi Betty,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 - 괜찮아요

Uwe

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Beim Check in war die Dame mehr mit dem telefonieren beschäftigt als die Gäste am Check in anzufertigen. Gebäude von aussen Hui und von innen Pfui. Auf den Fluren liegt überall Dreck von den Gästen rum. Der Boden im Aufzug ist klebrig. Man muss aufpassen, dass die Schuhe nicht kleben bleiben. Klimaanlage stinkt, man kann kein Fenster öffnen. Nicht zu empfehlen.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 19일
Hallo Uwe,Wir freuen uns, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Ihre Anliegen sind uns wichtig und wir nehmen alle Gästeerlebnisse ernst. Ihr Geschäft ist uns wertvoll und wir sind bestrebt, Ihren nächsten Besuch noch angenehmer zu gestalten. Bitte zögern Sie nicht, wiederzukommen und wieder bei uns zu übernachten, denn wir freuen uns auf die Gelegenheit, Sie bedienen zu dürfen.Lilith#Team6

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was quick and the ladies behind the desk were fantastic i alway stay here when im in Shreveport.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 19일
Hi Jenny,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 - 괜찮아요

shadijah

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

ISABEL

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First the staff has no is rude and lack customer service skills. Hotel hostess was very rude having a conversation on her cellphone in regards to he being tiered and how she had to take a shower early to wake her self up and the other person on the line responding how fresh she was. Mind you call was on speake;; so i could hear everything while she was checking me in. This was at 4:30 pm because they dont do early check-in, we had been there earlier at and hostess states we may have to checkin even later if our room was not ready. So i asked her to please give me call if it would be later than 4pm, since we had a dj event and came in for Houston,Texas. As I walked away she stated well just cancel now. Finally at 4:30pm we chk in the first room was not even ready. I had to reture with a foto as prooff that the room was not ready. She gave me another room which smells of cigarettes which I asked for non smoking, infact the whole building smelled of smoke. My new room smelled of mildew it was a little cleaner. Washed my hand in the sink and handle had a large stand of hair on it. There was only 2 set of towel for a room with 2 beds. The restroom light didnt come oh if you had the vent on. There was mildew stai s on the ceiling in the restroom. Wifi didnt work. And the a/c was releasing condensaction in the air and the room was very wet floor and walls. The next morning hostess was rudely knocking on the doors with her son at 9:59 checking if the room was vacent . Check out is a
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 6일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 - 별로예요

Patricio

2023년 5월에 1박 숙박함

4/10 - 별로예요

Loretta

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t do it!
When I walked into the lobby it smelled clean and the lady at the front desk was friendly. As soon as you leave the desk to go to the hall where the elevator is the smell changes and it smells like ammonia. The elevator smelled like ammonia and marijuana. When I got off on my floor, the hall smelled like marijuana. My room was clean. It smelled like pine sol and bleach. The bed covers were thin and had stains on the top cover. There was a hair on one of my pillows. I asked the housekeeper did she have an extra one on her cart. She said no and asked her coworker. The coworker screamed refund! The lady told me she would find me one and change it. The bed was uncomfortable. The tv remote didn’t work. We smelled marijuana first thing in the morning at 6am. The towels had stains on them. We checked out before 7am. I would not willfully stay there again.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 6일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 - 너무 별로예요

Kennah

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Althea Johnson James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was unavailable so I never checked in
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 6일
We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Nancy Y.#Team6

4/10 - 별로예요

Santiago 님, Marshall

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Terence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent experience
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 27일
Hi Terence,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

4/10 - 별로예요

Martin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Dekota

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No electricity
We could not check in because the hotel had no power
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 27일
Hi Dekota,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 - 별로예요

Randy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Ann

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The pitta me of Gordon Ramsay, hotel nightmares..
The building itself had a bad odor to it, smelled of old mop water, one lady at the front Dess had a bonnet on her head, eating Ramen noodles out of a cool whip bowl at the front Dess. One of the house, keepers, Haire, whole family at the hotel and the dog just roaming around while she’s cleaning her room baby running up and down the hall. Totally unacceptable. I reported that the toilet had stopped up the lady at the front Dess with the bonnet on her head, gives me a plunger, she did not attempt to call anybody attempt to find anybody no maintenance man no nothing just gives me a plunger and allow me to furthermore see the pool was in a horrible condition leaves and flies maggots just horrible and then upon arriving at the whole motel because this is not a hotel, this is a motel the television was already on in the room. The remote was on the bed and earrings were on the nightstand. It look like someone had previously just been in there. I wouldn’t under no circumstances ever stay at a motel six property again this was the worst experience I’ve ever had at hotel even worse than one that I’ve had when I was 19 at the comfort inn motel. This was utterly ridiculous someone from headquarters should most definitely go and check out the property. It’s just horrible, it is absolutely horrible and what we most definitely should get a refund if not a credit for another property but I don’t want to stay at another motel six property so I really don’t know what you all could do.
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 21일
Hi Ann, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

8/10 - 좋아요

dontrael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

alison

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room 1 broken toilet seat. Moved to Room 2, toilet wouldn’t flush. Moved to Room 3, no running water in wash basin; extremely slippery floor. I think they ran out of rooms. Bed very uncomfortable. Very noisy all night. Poor night’s sleep. Very poor value.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 21일
Hi Alison, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6