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오요 호텔 보셔 시티 루이지애나 - 레드 리버 여행 후기

2 out of 5
오요 호텔 보셔 시티 루이지애나 - 레드 리버
740 Diamond Jacks Blvd, Bossier City, LA

이용 후기

5.2
평점 10 - 훌륭해요. 792개 이용 후기 중 110개" "
평점 8 - 좋아요. 792개 이용 후기 중 145개" "
평점 6 - 괜찮아요. 792개 이용 후기 중 113개" "
평점 4 - 별로예요. 792개 이용 후기 중 106개" "
평점 2 - 너무 별로예요. 792개 이용 후기 중 318개" "

5.2/10

청결 상태

6.2/10

직원 및 서비스

3.4/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

3.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Simon

별로예요: 청결 상태, 숙박 시설 상태 및 시설
…
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Brodie

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of roaches

2/10 - 너무 별로예요

Tyshundra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just nasty
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Juana

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expedía shure not be posting fake pictures of hotels that aren’t true definitely do not recommend this Oyo hotel if I could post some pics that I took you will know what I’m talking about bed with duty sheet I reserved a non smoking room and was so strong the smell roaches all over the room no blankets only one bed sheet I ask for extra pillow guy said didn’t hove first of all we arrived and lobby where locked we have to wait till some one showed up like 30 minutes definitely do not go there! I will never come back to that location!
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was dirt on the floors and it seemed the room was never cleaned. I didn’t expect high quality with OYO but this was ridiculous. Area is unsafe. Just save yourself the trouble and book elsewhere.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Efrain

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager gave away both my rooms. And when I called to ask why he hung up on me and wouldn’t talk to Me. We went by the hotel and he locked the doors and said they were sold out. This place it run wrong. Do not recommend.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Crystal

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Holes and blood in the sheets,
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Blake

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got into the room and turned on the lights the list was a mile long of things wrong. There were roaches everywhere, it looks like someone partied in the room and nobody cleaned it and handed it right over to me. There were cigarette butts in the bed side table drawer, none of the doors closed including the one that got you into the room, there was an empty bottle of crown royal in the freezer, there was 2 empty small baggies that clearly had drugs in it. The bed was stained, holes in the walls, stains all over the walls paint, bed bugs, the water didn’t work, they had no covers on the beds, the toilet had no lid to the tank. This was hands down the most vile, disgusting and disturbing place I have ever been to in all my years of traveling. I left immediately and slept in my truck. I will never in my life go back to an OYO Hotel!!!

2/10 - 너무 별로예요

Emmitt

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unsanitary
Toilet didn’t work in first room and had trash outside the door which had to be walked around to get into the room. Second room was not a king I require a king I’m 6’7” and the last room had cigarette butts and ashes and clothes on the bed and the toilet had feces in it didn’t flush and siringes needles
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Nezanet

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
DO NOT GO THERE! DANGEROUS!!!!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Roger

좋아요: 직원 및 서비스
Front desk folks were very nice, they let me park my motorcycle near the front office and were very kind.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Lynntonio

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Toilet wouldn’t flush, water wouldn’t get hot. Over experience was bad. Room wasn’t even clean and there was only one sheet on bed with dirty mattress
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joseph

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first room was dirty, smelled bad, and only had 1 towel in it. I didn't think much of it but we asked to switch to a different room because of the smell. The new room was absolutely filthy. It also smelled bad. I took my finger and moved it across the top of the dresser and it was covered in dirt. There was a message written on the mirror that no one had even tried to clean off. The shelf was broken and hanging off of the wall. We immediately canceled the reservation and received a refund, then went to another hotel. Do not stay here.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Jacqueline

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

benxiang

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Dana

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no cable at all, so we didn't even get to watch TV.. the room was dirty found empty drug bags in our room..the people that are here long term to stay where very noisy and was looking for drugs, etc.. stayed here before it wasn't that bad this is awful now... I will not pay to stay here again, we also had roaches in our room. If I could get my money back I would,..
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

LaShonda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The facility is tiffl
2023년 12월에 5박 숙박함

2/10 - 너무 별로예요

Deborah

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Keep driving!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jeremy

2023년 11월에 2박 숙박함
답변 제공: Joey 님, 2023년 12월 9일
Apologies for the inconvenience caused, Jeremy! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Joey

4/10 - 별로예요

Miranda

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cleanliness lacking
The room was not clean - trash under both beds and behind the dresser. There was no remote for the television. It was a double room so should have been stocked with at least two towels, but there was only one. I found a cockroach on the wall. Both mirrors had lipstick messages written on them and only one light smear across each to indicate any attempt had been made at cleaning. The toilet was broken and ran non stop.The pool was disgusting, with trash floating in it, algae growing, and more trash around the surrounding grounds.There was mold and decay on the walls. I knew at this price, it wouldnt be fancy, but it could have been a lot cleaner and in decent repair. My fiance also woke up with 3 large bug bites that looked suspiciously like bed bug bites.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Cristal

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Condemn this place!!!
I checked in only to immediately check out!! This property needs to be condemned!!! The room was filthy. Roaches!! No blankets only flat sheets !! No towels only one wash cloth and it was used!!! Gum on the dirty lamp! Broken lock on the door !!! How safe is that??? Now they are calling me a liar and saying there was nothing wrong with the room!!! And will not give me my money back !!!! Again I was not staying in the room!!!
2023년 10월에 2박 숙박함
답변 제공: Joey 님, 2023년 12월 5일
Apologies for the inconvenience caused, Cristal! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

2/10 - 너무 별로예요

Kyeisha

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, roaches, bad area, no comforter, bed just had two white sheets and the mattress was disgusting, tv didn’t work in none of the rooms, people were outside yelling at one in the morning, don’t stay here!
2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 12월 5일
Hi, Kyeisha! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

6/10 - 괜찮아요

Don

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
My week in Shreveport
First off, this is a Motel 6 wanna be!! Super basic, bed & shower. The rooms need maintenance done in the worst way. Take a look at the photos. Good thing, I only saw one roach bug. Water was hot. bed was broken, had to sleep facing the center of the room because the legs for the bed was broken and the head of the bed was tilled down. Only had one towel & one wash cloth. One tiny bar of soap, one saw shampoo pack. TV never worked, the nice man at the desk could never get it to work. WI-FI was slow. Lasty, the light in the bathroom did not work, even after swapping out the blub.
2023년 10월에 4박 숙박함
답변 제공: Joey 님, 2023년 12월 5일
Hi, Don! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

2/10 - 너무 별로예요

Christian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Joey 님, 2023년 12월 5일
We are sorry to hear about your experience, Christian! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey

4/10 - 별로예요

Princess

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The bed did not come with a comforter. Only a sheet. That’s it that all to cover you up.
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Princess! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Ava

10/10 - 훌륭해요

Nelson

2023년 9월에 1박 숙박함
답변 제공: Dewi 님, 2023년 12월 5일
Hey, Nelson! Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Dewi

4/10 - 별로예요

Glenn

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff (manager) was super nice. However, this is basically a 1 star hotel. There were bugs, the swing lock on the front door was broken, the water came out of the faucet brown, the sheets had big holes in them, the towel rack was broken and hanging off the wall, and remember ... there were bugs! Gross!
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Marshall

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place and cheaper than anyplace in the area
2023년 9월에 2박 숙박함
답변 제공: Noah 님, 2023년 9월 11일
Thank you for your appreciation, Kenneth! We hope to give you a consistent service every time. Regards, Noah

4/10 - 별로예요

Lonzo

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed for two days due to my car breaking down the room wuz half clean they didnt bring any towels for the next day roches air didnt work properly it wuz very hot in the room
2023년 8월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Lonzo! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Eva

2/10 - 너무 별로예요

Zachary

2023년 6월에 4박 숙박함
답변 제공: Rosy 님, 2023년 9월 11일
We are sorry for the inconvenience caused to you, Zachary! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Rosy

6/10 - 괜찮아요

Freya

2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
Hi, Freya! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Eva

2/10 - 너무 별로예요

Konstantin

2023년 7월에 1박 숙박함
답변 제공: Maria 님, 2023년 9월 11일
Sincere apologies, Konstantin! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Maria

4/10 - 별로예요

antabious

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at your on risk!
First off the room was nasty floors looks like however clean up they sweep everything under the beds roaches crawling everywhere the only thing good was hot water and TV. If I could of gotten a refund I would've but the said I would lose the money for both days. Finally on check out day it's 10:30 am there wasn't anyone to be found at the front desk then finally he comes out his room almost 1 hour later.
2023년 7월에 2박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Thank you for your valuable feedback, Antabious! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Eva

2/10 - 너무 별로예요

Tonya

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Ammy 님, 2023년 7월 15일
Hi, Tonya! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 - 너무 별로예요

Cindy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were covered in blood and other stains from the top down to the bed skirt. Looked like someone puked blood all over the top part of the bed. Shower and toilet both continuously ran. Could not turn off. The weed smell was so bad thought we might get a contact high. The pool had moss growing in it. People hiding in the bushes doing who knows what. We walked in the room and it took about 45 seconds of looking to say nope not staying here. This should be an embarrassment to the OYO Hotel franchise and Expedia. The pictures need to be taken down that are posted on any website as they are definitely false advertising.
답변 제공: Ammy 님, 2023년 7월 15일
Hi, Cindy! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 - 너무 별로예요

MICHAEL

2023년 6월에 4박 숙박함
답변 제공: Joey 님, 2023년 7월 29일
Hi, Michael! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

6/10 - 괜찮아요

BRIDGET

별로예요: 객실의 편안함
The room was very clean, but wish there were more pillows and even a comforter on the bed instead of just a plain top sheet. There were only two pillows and that was very uncomfortable for me. My husband had no problems with just one pillow. Overall, the stay was sufficient.
2023년 7월에 1박 숙박함
답변 제공: Barbara 님, 2023년 7월 10일
Hi, Bridget! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Barbara

10/10 - 훌륭해요

Sherry

별로예요: 청결 상태, 직원 및 서비스
2023년 6월에 4박 숙박함
답변 제공: Ava 님, 2023년 7월 5일
Thanks for rating us superbly, Sherry! Glad to know that you loved our services :) Regards, Ava

8/10 - 좋아요

Tim 님, Kissimmee

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 7월 5일
Hi, Tim! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

2/10 - 너무 별로예요

Fatima

2023년 6월에 1박 숙박함
답변 제공: Ammy 님, 2023년 6월 30일
Hi, Fatima! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

6/10 - 괜찮아요

CHERYL

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Maria 님, 2023년 6월 26일
Hi, Cheryl! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Maria

2/10 - 너무 별로예요

Kenny

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A/C didn’t stand hotel staff never lifted a finger to do anything about it. Over 80 degrees in the room. No way to sleep in there. The guy in my other booked room woke up with bites all over his legs. No idea what from. Only positive thing was my Expedia Gold Status got me a cancellation on remaining booking with my money refunded. Still ended up paying for the first night in both rooms.
2023년 6월에 3박 숙박함
답변 제공: Lokesh 님, 2023년 6월 26일
Apologies for the problems you had faced, Kenny! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Lokesh

4/10 - 별로예요

Stephanie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Tim 님, 2023년 6월 26일
Hi, Stephanie! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 - 너무 별로예요

mevlit turgay

2023년 6월에 1박 숙박함
답변 제공: Lisa 님, 2023년 6월 24일
Hi, Mevlit! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

2/10 - 너무 별로예요

Charlie

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It's sad we cannot get affordable accommodations without sacrificing cleanliness and sanitation. There was no bed spread on the bed, only sheets. There were roaches-- lots of roaches. We could not get a non-smoking room--wasn't offered even though we asked twice. The air conditioner didn't work properly. Hotels should have to abide by certain health regulations, but apparently no one cares if you get disease from roaches, mold, and filth. My son needs a place to stay weekly while going to work as an intern for his degree. He is high-functioning autistic, a college student, and only works part-time, so $80-100 a night rooms are not affordable. It sickens me that this is the kind of place that he is forced to stay in and no one cares that they are such a health hazard.
2023년 6월에 5박 숙박함
답변 제공: Joey 님, 2023년 6월 21일
Apologies for the inconvenience caused, Charlie! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Joey

2/10 - 너무 별로예요

Hunner

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 4박 숙박함
답변 제공: Joel 님, 2023년 6월 21일
Hi, Hunner! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

2/10 - 너무 별로예요

Kalle and Avery

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was no deadbolt on the door. There were cockroaches everywhere. Everything was broken. There were random pills lying around. No trashcan. Holes in walls.
2023년 6월에 1박 숙박함
답변 제공: Barbara 님, 2023년 6월 21일
Hi, Kalle! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

4/10 - 별로예요

Rita

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first room had no blanket or top sheet. No towels or even toilet paper in the room. It looked like it had been nearly stripped and never been finished. There was a fist hole in the bathroom door. When my husband went to the front desk to get us moved a woman propositioned him not 3 feet from the door. She was high AF. We were on our second hotel that night or we would have left. The other hotel was actually worse. We both refused to shower as there was no way it was actually clean plus they didn't have towels more then 2 tiny hand towels in the room. The other place we flat out walked up and then just left. It was worse. I have paid less for better by a mile. The whole area had gotten worse since the last time I was there.
2023년 6월에 1박 숙박함
답변 제공: Barbara 님, 2023년 6월 21일
Hi, Rita! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara

6/10 - 괜찮아요

Marcus

2023년 5월에 1박 숙박함
답변 제공: Joey 님, 2023년 6월 21일
Sincere apologies, Marcus! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey