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라마다 바이 윈덤 텔포드 아이언브리지 여행 후기

3 out of 5
라마다 바이 윈덤 텔포드 아이언브리지
Forgegate, Telford, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 707개 이용 후기 중 305개" "
평점 8 - 좋아요. 707개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 707개 이용 후기 중 80개" "
평점 4 - 별로예요. 707개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 707개 이용 후기 중 25개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
not so good
The location was good to visit shopping stores around the hotel. but the roof top room was too small and there was a dead big bug at the windoq frame.

10/10 - 훌륭해요

Manjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Matthew

연인과의 여행
좋아요: 편의 시설/서비스
The main reason we booked was that we fancied a swim after driving and the website said pool included. However, after paying I enquired how to get to the pool only to be told it was being refurbished. I would have opted for an alternative property.
2024년 4월에 1박 숙박함
답변 제공: Lis Frost 님, 2024년 4월 16일
Dear MatthewPlease accept my apologies for the disappointment caused by the extended closure of the swimming pool. It is highlighted on the website under "temporary closures" but I appreciate this may not have been spotted. I hope you will consider coming to stay with us later on in the year once the pool is back open.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

SALLY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was closed during our visit. The accessible room was excellent, although it a had a low step into the shower
2024년 3월에 2박 숙박함
답변 제공: Lis Frost 님, 2024년 4월 16일
Dear SallyThank you for your feedback, I'm sorry you were disappointed that the pool was closed during your stay. Although this is listed on the website, I appreciate you may not have noticed it. I hope you will come and stay again later in the year.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area around the hote, station l and convention centre was designed for cars making it difficult, time consuming and dangerous to negotiate on foor.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Handy from motorway and close to shopping centre
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

ANT

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
I tend to use this hotel every time I visit Telford due to it's location and car park , and usually really good prices and pool . This time as usual great easy parking, staff lovely, it seemed as though they'd had a spruce up too since we last went. Unfortunately the pool wasn't in use due to ongoing works which I'm sure wasn't mentioned on booking, my lad was gutted.....then we went to the room , third floor ...my advice although room lovely and fine ..the attic type location and roof isn't good and the windows are useless as you can head every single passing car which kept me up most the night unfortunately....it again was a good price and we do love the location to town .
2024년 3월에 1박 숙박함
답변 제공: Lis Frost 님, 2024년 4월 16일
Dear ANTThank you for taking time to share feedback and for your ongoing loyalty to us. I do apologise that the pool was not available to you, this is listed under temporary closures on the website but I appreciate this may not be noticed when booking.I hope to welcome you back in the future.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 - 좋아요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, close to shopping mall and lots of restaurants. Nice, quiet hotel. Small and practical gym just disappointed the pool was under maintenance and their website didn’t say so in advance. Other than that great.
2024년 3월에 3박 숙박함
답변 제공: Lis Frost 님, 2024년 4월 16일
Dear OliviaThank you for your great feedback, I'm pleased that you enjoyed using the gym facilities. I hope to welcome you back later in the year.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good but didn't like low roof in the room bumped my head a couple of times
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lovely quiet night great staff
2024년 1월에 1박 숙박함

8/10 - 좋아요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ramada
A nice hotel with friendly and accommodation staff, the room looked like it had recently been decorated and was very nice and clean, as was the bedding. The selection of drinks at the bar needs reviewing, as a beer drinker there is only Camden pale ale, while okay is not particularily a good beer, perhaps a notable brewer like Tetley or John Smiths. Like wise the lagers too!
2024년 1월에 2박 숙박함
답변 제공: Lis Frost 님, 2024년 1월 26일
Dear IanThank you for your feedback which I have passed on to the management team for their information.We hope to welcome you back soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

4/10 - 별로예요

JAR

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Friendly staff, rock hard bed and w**d smell
I have often stayed in this hotel, but this time was disappointing. It would have been more comfortable to sleep on the floor than the double bed in the room. The lower corridor where rooms 100 - 130 had a powerful smell of w**d on both days of my visit. The front desk staff were super friendly and helpful, and the large car park was free.
2024년 1월에 2박 숙박함
답변 제공: Richard 님, 2024년 1월 20일
Hello, Thank for your taking the time to review your most recent stay; I am sorry to read, on this occasion, it was not up to the usual standard you are experienced with us.Please rest assured your comments will be taken on board and shared amongst our team.Kind regards, RichardRamada Telford

10/10 - 훌륭해요

PETER

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 12월 27일
Dear PeterThank you for giving us top marks, we appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

Jan

2023년 12월에 1박 숙박함
답변 제공: Lis F 님, 2023년 12월 27일
Thank you Jan for awarding us top marks, we appreciate it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 - 괜찮아요

Robert

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The cost was heavy, I was charged twice for breakfast later refunded after i took the time to complain (3 calls). Reception allegedly ordered me a taxi for a venue 100 yards away, never been there before. Had to remin the reception staff 3 times while I waited 20 minutes. Requested an invoice to my email and required to remind before received.
2023년 12월에 1박 숙박함
답변 제공: Richard 님, 2024년 1월 20일
Thank you for taking the time to review your recent stay with us.Kind regards, RichardRamada Telford

2/10 - 너무 별로예요

Emmanuel

2023년 11월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 12월 27일
Dear EmmanuelThank you for taking time to score your recent stay. It looks like you didn't enjoy it, but I don't know why; if there is anything I can assist with, please let me know.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Throughout booking process and stay all questions answered politely and promptly, and accurate based on our experience. The property and room was clean and a great location for the purpose of our visit.
2023년 11월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 11월 21일
Dear AnthonyThank you for taking time to leave such lovely, helpful feedback after your recent stay. We hope to see you again soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 - 좋아요

Steven 님, Isle of Anglesey

Nice quiet stay with friendly staff. Only down side, water pressure was very low so pressure in the shower was feeble.
2023년 11월에 2박 숙박함
답변 제공: Lis Frost 님, 2023년 11월 21일
Dear StevenThank you for taking time to leave feedback. I'm sorry you had issues with water pressure, never hesitate to let the team know at the time so they can assist you. I hope it won't put you off from staying with us again.Kind regardsLis FrostGroup Hotels Guest Relations Manager

4/10 - 별로예요

Ian

2023년 11월에 2박 숙박함
답변 제공: Lis Frost 님, 2023년 11월 24일
Dear IanThank you for scoring your recent stay with us, though it looks like you were disappointed. If there is anything I can assist with, do please get in touch.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Reception 님, 2023년 11월 12일
Thankyou for your review, We are glad you enjoyed your stay!

10/10 - 훌륭해요

Martin

2023년 10월에 1박 숙박함
답변 제공: Reception 님, 2023년 11월 12일
Thankyou for your review, We are glad you enjoyed your stay!

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good clean room. Not massive but absolutely fine. Bathroom was great with a shower and no bath which is my preferred option.
2023년 10월에 2박 숙박함
답변 제공: Reception 님, 2023년 11월 12일
Thankyou for your review, We are glad you enjoyed your stay!

8/10 - 좋아요

Rory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Friendly and helpful staff, clean room, spacious and close to plenty of shopping and food options. Good gym. My only complaint as the heating was on all the time and I didn't know how to turn it down/off
2023년 10월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 11월 21일
Dear RoryThank you for telling us about your recent stay. I'm sorry you found the room hot. The team on the front desk would have been able to assist you at the time. Its a tricky at this time of year with the outside temperature being so variable from one day to the next.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 - 괜찮아요

p

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Average
It was very average but more expensive than similar standard chain hotels.
2023년 9월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 11월 21일
Dear pThank you for your feedback. Rates do fluctuate according to occupancy levels and when you stayed the hotel was busy. Do check up on rates from time to time so you can make sure you get the best available.Kind regardsLis FrostGroup Hotels Guest Relations Manager

6/10 - 괜찮아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad place to stay
Ok stay but no food available for a late arrival was a bit disappointing
2023년 10월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 10월 4일
Dear AndrewThank you for your feedback. I'm so sorry that you were not able to order food on a late arrival. Our restaurant takes last orders at 9.00pm.I do hope this won't put you off from staying with us on a future occasion.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

Renjith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 10월 4일
Thank you Renjith for awarding us top marks.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Hotel
Very clean. Reception helpful and friendly.
2023년 9월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 10월 2일
Thank you for your feedback and for awarding us top marks.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

David

2023년 8월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 9월 1일
Thankyou for your review, We are glad you enjoyed your stay.

10/10 - 훌륭해요

Stacey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly placed
Perfect hotel just next to the centre of town.
2023년 8월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 8월 24일
Thank you for your review, We are glad you enjoyed your stay.

10/10 - 훌륭해요

Elizabeth

2023년 8월에 2박 숙박함
답변 제공: Reception team 님, 2023년 8월 8일
Thankyou for staying with us, we are glad you enjoyed your stay!!

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spot on
Convenient for international centre and friendly staff
2023년 8월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 8월 7일
Thankyou for your review, We are glad you enjoyed your stay.

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
O
2023년 7월에 5박 숙박함
답변 제공: Reception Team 님, 2023년 8월 7일
Thankyou for your review, We are glad you enjoyed your stay.

6/10 - 괜찮아요

katie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Possibly the worst shower water pressure I have ever experienced!
2023년 7월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 7월 28일
Dear KatieThank you for your feedback, I do apologise that you had some issues with shower water pressure. Did you let us know at the time so that we could assist you? We would have happily resolved this for you.I hope it won't put you off from staying again.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, helpful staff. Lovely swimming pool, great breakfast although toaster was ineffective- put bread through 3 times for warm bread! Evening meal reasonable. Just disappointed that I thought we had booked B&B, we still had to pay extra for the breakfast. Great setting with peaceful atmosphere, would recommend.
2023년 7월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 7월 28일
Dear WendyThank you very much for your feedback, I'm glad that overall you enjoyed your stay. I checked your reservation and it was definitely "room only" - in future you may wish to know that unless the word breakfast is mentioned, then it isn't included. We do appreciate your recommendations and hope to welcome you back one day.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
had every thing we needed
2023년 7월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 7월 21일
Thankyou for your feedback. We are glad you enjoyed your stay!

6/10 - 괜찮아요

John

2023년 7월에 3박 숙박함
답변 제공: Lis Frost 님, 2023년 7월 28일
Thank you John for scoring us 6 out of 10. We appreciate it but hope that on your next stay we can achieve a higher score!Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bath plug leaked so we couldn't use it, the shower had low pressure so not a great flow
2023년 7월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 7월 28일
Dear MarkThank you for scoring us 4 out of 5. We appreciate it. I'm sorry you had difficulty with the bath plug and shower pressure, and trust that you reported it at the time so that the team had an opportunity to fix it.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

ANTHONY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 7월 14일
Thankyou for staying with us, we appreciate your feed back!

10/10 - 훌륭해요

Dean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 6월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 7월 14일
Thankyou for staying with us, we appreciate your feed back!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
The team couldn't have been friendlier, and helped me register for their free rewards scheme to get a late check out. The room wasn't huge, but had everything you needed including a big Velux window you could vent at night. The water pressure was good, and Wi-Fi worked well. Breakfast was easy in the morning, and a good selection of vegetarian options.
2023년 6월에 1박 숙박함
답변 제공: . 님, 2023년 6월 11일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Steven

2023년 6월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 7월 14일
Thankyou for staying with us, we appreciate your feed back!

10/10 - 훌륭해요

Verity Jayne

2023년 6월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 7월 14일
Thankyou for staying with us, we appreciate your feed back!

10/10 - 훌륭해요

Niall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel if a bit corporate
Lovely room. Uninspiring decor, but nice and clean. A large room, but couldn’t open the windows. It was very warm during the night. Couldn’t get the aircon lower than 18 or open the windows so didn’t have a great nights sleep- but that is probably personal preference. The staff in the breakfast room and kitchen were fantastic. It is a pity that breakfast stops being served at 10am - which seems a bit early on a weekend - but there wasn’t anyone having breakfast at 9.30 when we were there so perhaps they are right.
2023년 5월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 6월 2일
Dear NiallMany thanks for your constructive feedback, I'm glad that overall you had a lovely stay and we appreciate the comments about our team who work hard to ensure guests have a great experience.I do hope you'll choose to stay with us again in the future.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 - 좋아요

Kimberley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Very helpful staff and a comfortable stay. Didn’t hear a peep from any other guests and slept well. Room was a good temperature however the shower was a bit damaged. The metal casing around the shower cord had broken and exposed the under tubing. Also the shower only seems to work when pointed directly downwards which isn’t ideal for hair washing. This was the only complaint I had though.
2023년 5월에 2박 숙박함
답변 제공: Lis Frost 님, 2023년 6월 2일
Dear KimberleyThank you for telling us about your stay and I'm so glad it was a comfortable one. We do appreciate you drawing to our attention the shower head issue which has since been fixed. I apologise for the inconvenience this caused.Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always use this hotel when I visit and never had any problems. Perfect location
2023년 5월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 6월 2일
Dear MichaelThank you for awarding us a perfect 10, we appreciate it!Kind regardsLis FrostGroup Hotels Guest Relations Manager

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Remarkable Ramada
Great place to stay for the business traveller. Plenty of facilities too. Rooms are comfortable and wifi great. Food is good and plenty of choice. Fast service and staff friendly and helpful.
2023년 4월에 1박 숙박함
답변 제공: Lis Frost 님, 2023년 4월 29일
Dear JohnThank you so much for awarding us 10 out of 10, we really appreciate it and hope to see you again soon.Kind regardsLis FrostGroup Hotels Guest Relations Manager

8/10 - 좋아요

Ian

2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Julie

2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Alex

출장 여행
2023년 4월에 1박 숙박함