실내 수영장

베이몬트 바이 윈덤 피쿠아 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 피쿠아
950 East Ash Street, Piqua, OH

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 823개 이용 후기 중 213개" "
평점 8 - 좋아요. 823개 이용 후기 중 249개" "
평점 6 - 괜찮아요. 823개 이용 후기 중 167개" "
평점 4 - 별로예요. 823개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 823개 이용 후기 중 84개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Vicki

가족 여행
close to restaurants, nice park in walking distance. close to walmart.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Thomas 님, Dearborn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast and easy check in. Comfy rooms. Very close to train tracks but we didn't mind. We just laughed every time it went by. The pool is open until midnight.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 직원 및 서비스
Staff was friendly and helpful. Our room was generally clean if also a bit worn. Breakfast was mediocre with the usual offerings.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Michael, Thank you for sharing your feedback with us. We are pleased to hear you found our staff friendly and helpful during your stay. We appreciate your comments about the cleanliness of your room and will share this with our housekeeping team. We aim to provide a variety of breakfast options to cater to different preferences. Your input is valuable to us as we strive to improve our services.

6/10 - 괜찮아요

Carol

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Entire floor was sticky, shoes squeaked when walking over it, mold in bathroom and large accumulation of dirt in back of sofa. Reported to desk.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Carol,Thank you for sharing your feedback with us. We take all guest comments seriously and will address this matter with the team. We strive to provide a comfortable stay for all our guests and regret any inconvenience caused during your visit.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Patricia, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello john,We are amped to hear that you had a wonderful experience at our hotel! Our team looks forward to welcoming you back soon for another fantastic stay.

10/10 - 훌륭해요

Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really cleaned up the place. Everything was really good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Arthur,We are thrilled to hear that you found our hotel clean and enjoyable during your recent stay. Our team works hard to maintain high standards of cleanliness and service. We hope to welcome you back in the future for another positive experience.

8/10 - 좋아요

Linda

좋아요: 직원 및 서비스
The location was 5 min. from our event. Beds were clean and comfortable. Room needed some updating but they looked like they were in the midst of working on that effort. The room could have used a simple vacuuming before we arrived.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Linda,We're delighted to hear you found our location convenient and our beds comfortable. We appreciate your feedback on the room's updating progress and will share your comments with the relevant team for improvement. Thank you for bringing the cleanliness concern to our attention.

10/10 - 훌륭해요

Amy K

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stop on i75 Clean and comfortable beds.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Amy K,We're thrilled to hear you found our hotel clean and our beds comfortable. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

6/10 - 괜찮아요

Garry

별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Garry, We are sorry to hear that your experience did not meet your expectations. Please reach out to us directly with any specific feedback so we can address any issues accordingly. We appreciate your stay with us.

10/10 - 훌륭해요

Michael

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Michael,We are thrilled to hear that you had a fantastic experience during your stay! We look forward to welcoming you back again soon for another exceptional visit.

2/10 - 너무 별로예요

Allison

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had to give cleanliness a star because it does not accept no stars. I do not recommend this place, and will not stay here again.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Allison,We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Your comments will be shared with our team for further review. Thank you for bringing this to our attention.

8/10 - 좋아요

Cory

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Cory, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 - 좋아요

Sonja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Train track running beside building
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Sonja,Thank you for sharing your feedback. We understand that the proximity of the train track may have affected your stay. We strive to provide a comfortable experience for all guests and apologize for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Phyllis

가족 여행
Uma who was at the desk, running the breakfast and checking rooms on Sunday was wonderful. But the elevator was dirty on the metal walls and door. Our room 301 had stains on the wall behind the chair and the chair was dirty; had ti put towels on the arms. The heat light in the bathroom was broken, shower curtain was about to come off and the towel rack by the sink fell off. Not a good experience.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Phyllis, Thank you for sharing your feedback with us. We appreciate your kind words about Uma's service. We apologize for the cleanliness issues you encountered in the elevator and your room. Our housekeeping team has been informed to ensure thorough cleaning and maintenance in these areas. We apologize for any inconvenience this may have caused and appreciate your understanding.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly, the facility was clean and the breakfast was great
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello James,Thank you for taking the time to share your positive experience with us. We greatly appreciate your kind words about our friendly staff, clean facilities, and delicious breakfast. We strive to provide exceptional service to all our guests and we are thrilled to hear that we met your expectations. We hope to welcome you back again in the future for another enjoyable stay.

6/10 - 괜찮아요

Nadine

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel needed some serious upgrading. The room was good but the bathtub/shower was very dated. Tub was stained and the drains were in need of replacing. The toiletries provided were very nice. Breakfast was adequate
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Nadine,Thank you for your feedback on your recent stay with us. We appreciate your comments about the room and the toiletries provided. We apologize if the condition of the bathtub/shower did not meet your expectations. We have noted your concerns about the tub and drains for future improvement. We are glad to hear that you found the breakfast to be adequate. We hope to have the opportunity to welcome you back in the future for an improved experience.

6/10 - 괜찮아요

Kevin

Did not care for the location. The room was ok.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Kevin, Thank you for sharing your feedback with us. We appreciate your comments regarding the location and the room. We strive to provide comfortable accommodations for all our guests. We hope you had a pleasant overall stay and we value your input to help us improve our services.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place I've slept at in a long time.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Nancy,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience with us. We hope to welcome you back in the future for another great stay!

6/10 - 괜찮아요

Jim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Jim,We appreciate you taking the time to rate our hotel. We apologize if there were any aspects of your stay that did not meet your expectations. If there is any specific feedback you would like to share with us, please don't hesitate to reach out to us directly. We value the opportunity to address any issues and ensure a better experience for our future guests.

10/10 - 훌륭해요

Amber

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Amber,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future for another amazing stay. Safe travels!

4/10 - 별로예요

Amber

별로예요: 청결 상태, 직원 및 서비스
Condom trash under the mattress sheets dirty
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Amber,Thank you for bringing this matter to our attention. We apologize for any inconvenience caused and take your feedback seriously. We strive to maintain cleanliness and ensure a comfortable stay for all our guests. Please contact our management team directly so they can investigate further.

8/10 - 좋아요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always stay at the Baymont both going and returning from wintering south. Good place for a one night stay. Nice beds, easy to operate T.V. Clean and nice welcoming staff.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Patricia,Thank you for choosing to stay at the Baymont during your travels. We're glad to hear that you found our beds comfortable and our staff welcoming. We strive to provide a clean and pleasant experience for our guests, and it's great to know that we met your expectations. We appreciate your loyalty and look forward to welcoming you back on your next journey.

6/10 - 괜찮아요

Tina

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Tina, We appreciate you choosing to stay with us and taking the time to leave a review. We value your opinion and would love to hear more about your experience so we can address any issues. Please reach out to our hotel directly to share your feedback. We hope to have the opportunity to welcome you back in the future for an even better stay.

8/10 - 좋아요

Marian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for money.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Marian,Thank you for choosing our hotel for your stay. We're pleased to hear that you found our property to be good value for your money. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Eric

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Eric,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience, 10/10 recommend.
2023년 10월에 5박 숙박함
답변 제공: Uma 님, 2023년 10월 27일
Glad you liked our service and hope you enjoyed your stay!

6/10 - 괜찮아요

Richard

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Richard,Thank you for your feedback. We appreciate your input and will strive to improve our services to better meet your expectations.

10/10 - 훌륭해요

charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
quick easy check in and out
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Hello charles,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Please do consider us again on your next visit to the area.

8/10 - 좋아요

Peter

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Hello Peter,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - 좋아요

Rene

2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Rene,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 - 별로예요

Betty

가족 여행
We had very loud people next to us playing loud music and talking most of the night. We couldn’t get any rest at all!
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 20일
Hello Betty, Know that your voice is of tremendous importance to us and we value your comments about our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

6/10 - 괜찮아요

Marc S.

출장 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I wish that I had known that it is located right next to Railroad tracks. Trains went by regularly during the night and I did not sleep well. The person who checked me in was very unfriendly. The bathroom in my room was old with cracking paint and nothing like the nice rooms shown in the advertising photos.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hello Marc S. ,I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Cheryl

별로예요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hello Cheryl,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

4/10 - 별로예요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing mentioned on the website about the fact that the hotel is right next to a railroad. Neither did the person at the front desk tell us when we checked in. We found out only when the train shook the rooms' windows and it sounded like the train was going to crash through the wall. This happened sseveral time through the night. If you book at this hotel ask for a room on the front side.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Jeff,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our front desk and your insights regarding our room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

6/10 - 괜찮아요

Jessica

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Meh
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Jessica, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Chad,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 - 너무 별로예요

Jen

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We traveled all day and got in pretty late. The first room they put us in had dirty towels and trash still in the trash can and had a smell. That was right as you walked in the door - we did not go in further to see what else was not cleaned. They tried to put us in a lesser room-asked about rate being changed if lesser. Said since it was through Expedia - couldn't change rate. I said that wasn't OK and he finally said he could put us in a "suite" and wouldn't charge the upgrade. Walked into the new room and vinyl floor inside the door was sticky. We checked the rest of the room and the bed was decent although the sheet had a hole in it. We were so tired from travels - we just decided to sleep & figure out what to do in the morning. When I got up - I decided to take a wash cloth to the floor and the cloth ended up almost black from my cleaning of the floor. I took the cloth down to the front desk after a conversation with Expedia. Was told they would have someone clean the room right away. We were leaving for our event so crossed our fingers the room was clean when we got back. That night - came back and keys did not work. We were given excuses on why- but had not put keys anywhere but in the cup holder of our car. When getting back in - the floor still seemed sticky and there was a piece of paper/string still in same place as it was before they "cleaned". HORRIBLE Hotel! Another event goer stayed there and said his floor was also sticky. So it was not just us. Disgusting!
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Hello Jen, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello michael,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

2/10 - 너무 별로예요

Peter

No not ever again.
Its on the same level as Motel 6 or worse. Railroad tracks next to hotel and runs quite frequent. Our original room wasnt even ready and we had later check in (about 10pm). The only positive was the auto pancake maker in the morning (that's not saying much).
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Peter, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Baymont Piqua filthy! The
We checked in and had to leave immediately to make a social engagement and we arrived back to the hotel later that evening and went straight to bed. The next morning while getting ready to go out, it became obvious that the room was filthy. We had booked through hotels.com so we contacted them to voice our concerns. The representative contacted the hotel and was told the room met the required level of cleanliness. We sent photos to hotels. com to prove our dissatisfaction and were given $150 credit. We immediately secured alternate accommodation.
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Susan,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

10/10 - 훌륭해요

Brandon

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Hello Brandon,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Jann

별로예요: 숙박 시설 상태 및 시설
Good for the money.
Ok for the Hotels.com price. I didn’t realize it was close to a train track ( running outside our room) when I booked. Ask for a room away from the tracks would be my advice if that bothers you. The convenience of Cracker Barrel was a plus.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Hello Jann,Thank you for sharing your experience. We truly appreciate the insight regarding our price and your comments about our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our short walk to the outside. There was a nice area to walk around the hotel-green and mowed. Walking distance to a Cracker Barrel and a park with walking trails.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Gary,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our area. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
6/10 Stay
Checked in at about 4pm, the afternoon clerk was not so friendly and but got us checked in without a problem. Room was very nice, could tell it was freshly painted but whoever did the work was sloppy as there was paint splatter everywhere. The 2nd floor ice machine was giving off so much heat that standing by the elevator was almost unbareable. Had a deluxe room checked out the jacuzzi tub, jets were clean and tub was clean no excess debris found. The nightshift clerk was amazing and super friendly, and gave great recomendations believe her name was Linda! Vending machines could use a restock but overall I would rate my experience a 6/10 with some room to make improvements! Thanks for the stay!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Dear Guest,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our elevator and also our rate. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t waste your time
Front desk clerk was just not polite at all. Walked in the room and it smelled musty and Smokey. The sheets were stained and disgusting. The bathroom floor hadn’t even been swept. There were little bath salts all over the floor. The shower my son slipped and fell as soon as he stepped in it. It hadn’t been cleaned and was coated in like a slippery soap. The air didn’t work properly so the room was hot and humid. It was a terrible experience. And money wasted. I’ll never stay here again. The comfort inn by the mall is much better
Stains
Bath salts
Tub
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 31일
Hello Guest, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

2/10 - 너무 별로예요

Tracy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Air conditioning doesnt work and room stinks horrible like smoke. Very disappointed.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Hello Tracy,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was one of the nicest hotels we stayed in during our 5 day trip.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello Rick,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 - 좋아요

Connie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Breakfast of Danish, cereal, and pancakes doesn’t work for those with carbohydrate restriction.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 6일
Hello Connie,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 - 훌륭해요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
4 Day stay
Hotel is doing some updating and remodeling.Rooms are comfortable and clean.Overall a great price and affordable.would stay there again.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 4일
Hi Thomas,Our primary aim is to give you a comfortable and accommodating experience, great value for money and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!