야외 수영장, 수영장 파라솔, 일광욕 의자

키리 레지던스 여행 후기

4 out of 5
키리 레지던스
Sala Kanseng Village, Svay Dangkom Commune, Siem Reap

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 79개 이용 후기 중 43개" "
평점 8 - 좋아요. 79개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 79개 이용 후기 중 3개" "
평점 4 - 별로예요. 79개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 79개 이용 후기 중 5개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

JY 님, KOREA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
사진과 다르고 약속을 지키지 않는 숙소
회사 워크샵으로 가는 여행이라 담당자와 3번 이상 메일을 주고 받으면서 공항 픽업을 요청했었다. 하지만 픽업을 나오지 않았고, 첫날 당황한 회사 직원들은 매우 힘들어하면서 공항에서 택시를 타고 숙소를 갔다. 그런데 숙소에 도착하자 불은 다 꺼져있었고 한 직원이 오늘은 너무 늦었으니 내일 체크인을 하라며 키만 나눠줬었다. 그런데 우리는 전부 남자였는데 침대는 더블이였다. 분명히 예약하면서 트윈으로 해 달라고 그렇게 요청을 했었는데 안 되어 있었고 바꿔 달라고 하니 오늘은 너무 늦었다며 내일 바꿔준다고 했다. 그리고 한 방은 다른 손님이 이미 자고 있었다! 너무 놀랬던 경험이다! 우린 모두 남자였는데 한 침대를 써야 하는 것이였다. 픽업도 약속이 지켜지지 않았고, 트윈도 약속이 지켜지지 않았다. 그리고 사진에는 모두 욕조가 있다고 나오지만 욕조가 없는 곳이 대부분이였다. 방은 깨끗하지 못하고 실망스러울 정도로 작았다. 약속을 지키지 않고 사진으로만 잘 나온 숙소다. 절대 비추천한다.

6/10 - 괜찮아요

choi suyeon 님, 의정부

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
외딴세상에서의 휴식
정원과 인공연못같이 꾸며져있어 모기나벌레가 많습니다 6국도에서호텔 들어오는 길이 비포장도로이고 저녁 6시에서9시까지느 편도 뚝뚝이제공 펍스트리트까지만 합니다 현지 캄보디아 사람들도 많았고 대부분가족단위라 아침에 수영장 주변으로 시끄럽지만 오후에는 대부분 외국인들 썬탠하고 조용합니다
답변 제공: General Manager 님, 2017년 2월 28일
친애하는 손님, 우리 랑 같이있어 줘서 고마워. 우리는 손님을 행복하게 만들고 의견을 보내 주려고 열심히 노력합니다! 친애하는, 속 클리 페간 총 관리인

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 6일
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel. we invite you to include us in your future plans when you visit this area again. Best regards, Pheang Sokly General Manager

10/10 - 훌륭해요

SANGHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location, Friendly staff, Delicious food
숙소는 6번국도 큰길에서 조금 안쪽으로 들어가면 있습니다. 평이하고 괜찮은 위치입니다. 한국식당 거리에서 한두블록 떨어진 골목이고 가까운 곳에 큰 한인마트가 있습니다. 직원들도 매우 친절합니다. 마주칠 때마다 먼저 인사를 건네거나 짧은 한국어로 인사하는 모습들이 인상적이었습니다. 보통 늦은 비행편 시간때문인지 한밤중에도 로비 한쪽에 자리를 펴고 자다가 도움을 주시더라구요. 과일을 사왔는데 칼이 없어서 로비에 부탁했더니 조식이나 저녁 먹을 때에 과일을 잘라서 준 것도 매우 고마웠습니다. 조식은 만족스러운 수준입니다. 관광지쪽에 맛없는 일부 식당들보다 훨씬 나아요. 저녁은 거의 호텔에서 먹었습니다. 카드사용이 가능하다는 점도 좋더라구요. 방의 크기도 넓고 전망도 괜찮았습니다. 방도 욕실도 다 넉넉하게 넓어서 편안한 느낌이에요. 단, 쿠션이나 컵 등의 청결은 좀 더 신경써줬으면 좋겠습니다. 비용에 비해 매우 넓은 침실과 친절한 직원들에 후한 점수를 줍니다. 가성비에서 매우매우 훌륭하다고 봅니다. 열흘 가까이 머물렀는데 다음번에도 다시 시엠립을 간다면 그 때도 묵을 생각이 있습니다.
답변 제공: General Manager 님, 2016년 12월 9일
Dear Guests, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel. It would be such a pleasure to personally welcome you back to our hotel! Regards, Pheang Sokly General Manager - On behalf of entire team.

8/10 - 좋아요

Mason S.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
앙코르 유적에서 적당히 거리가 있는 주위가 조용한 호텔
큰 길에서 비포장 길을 따라 골목 안으로 100m 정도 들어간 곳에 위치한 호텔이라서 주위는 횡하지만 굉장히 조용하기 때문에 휴식을 목적으로 여행을 하시는 분에게는 괜찮은 호텔입니다. 간단한 아침식사도 제공하고 작지만 swimming pool도 갖추고 있습니다. 무엇보다 직원들이 굉장히 친절하고 영어에도 능숙하여 불편함이 없었습니다.

4/10 - 별로예요

kyunghye 님, Korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
There was located 5min from old town by tuktuk, silent, cozy, air and cooler was functioned fully. Most staffs has offered services with nice smile. However if someone need to tuktuk service, sould be better to find yourself. Because desk staffs deosn't know about right operating when you get troble with driver. They keep watching you and just it. Even you give advice them that the service prices is included to oprating...

10/10 - 훌륭해요

Hounyeh 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 쾌적한 호텔입니다.
직원도 친절하고 위치도 공항/앙코르와트/펍스트리트 중앙에 위치해 있어서 나쁘지 않아요. 새 호텔이라 시설도 깨끗하고 좋고 쾌적하구요, 총 18개의 객실이 전부인 크기가 그리 크지 않은 호텔이라 붐비지도 않고 편안하게 편이시설을 사용할 수 있습니다. 캄보디아에 대해 큰 사전 지식없이 갔었는데 호텔에서 정보를 많이 제공해 주었고, 앙코르와트 가이드도 호텔에서 연결해 주었는데 전문적인 가이드에 매우 만족스러웠습니다. 전반적으로 아주 쾌적한 환경을 제공받아 친구나 가족에게 다시 추천해 주고 싶은 호텔입니다.
답변 제공: Phillip 님, 2015년 3월 7일
On behalf of management green boutique hotel & spa, we would like to thank you so much for your help value time to write review in expedia.com for my hotel. we hope you will come again in future. The management

2/10 - 너무 별로예요

Fernan 님, Pr

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was close i need refund Was horrible experiences
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Tony 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were moved to another Kiri hotel
The alternate was great, a small boutique hotel that was lovely.
2018년 8월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Vi ankom til hotellet ig fik at vide at det var under ombygning, så vi ville blive flyttet til et andet. Vi bookede to dage før, så det vidste de jo godt der og kunne dermed have oplyst det i stedet for at lade os booke.
2018년 7월에 4박 숙박함

4/10 - 별로예요

Jay 님, Auatralia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden Hotel
The hotel is not very clean and has an ant infestation. Placed a bath mat on the floor and it was covered in mud when I put it up to dry. There were ants all through my make up as well as the counter tops and floor !!!! Truely and awful experience.
2018년 3월에 6박 숙박함
답변 제공: Sopheak 님, 2018년 5월 24일
Dear Jay, We would like to thank you so much for spending your value time to write a review of your stay at our hotel. Your feedback is valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel and we will need updating that information to housekeeping department. Looking forward to welcoming you again in the future. Best regards, Phon Sopheak, Operation Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visit to angkor Wat.
A lovely hotel for the price. Pleasant pool and good hotel service.
2018년 3월에 2박 숙박함

2/10 - 너무 별로예요

Yessenia 님, New York

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not worth it.
Hotel is at the end of a dirt road. There are loud barking dogs outside that will not let you sleep at night. AC in the room is very low & does not keep the room cool enough to be comfortable. There are a ton of mosquitoes in the room that bit me within the first 5 minutes of my stay in the room. I stayed for about 10 minutes before I decided to leave & find another Hotel to stay at. Hotel is cheap but it is definitely not worth the savings. Spare yourself & book at another hotel.
2017년 10월에 3박 숙박함

8/10 - 좋아요

Layla 님, Ontario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is very nice, the rooms are spacious and very comfortable, the beds were great, staff is fantastic. Unfortunately the barking and fighting dogs at night were bothersome and you will need to take a tuk tuk to get to the market.
2017년 12월에 5박 숙박함

10/10 - 훌륭해요

alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 3박 숙박함

2/10 - 너무 별로예요

Andrzej

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No Wi-Fi in the room. Ants everywhere!
2017년 11월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
Pros: My room had a huge balcony with a bath tub. Big clean room with a big toilet /rain shower. Good air con and cable channels Great breakfast with four choices. Asian, American, continental and egg. Free tuk tuk after six pm Nice pool and staff Cons. The location is a little far from town but I don't like the crowd and noise so it was really relaxing.
2017년 10월에 25박 숙박함

10/10 - 훌륭해요

Lea 님, Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great guesthouse with super friendly staff
We really enjoyed our stay there. Sooo nice staff, caring and helpful, nice and big rooms, and realy nice and green outdoor area. restaurant ther prepare very good food, nice pool with service, possibility to book massgaes or tours, free 1 way-shuttle service to night market, in quiet area but just a short tuktuk ride to centre.
2017년 7월에 3박 숙박함
답변 제공: Pheang Sokly 님, 2017년 8월 31일
Wow! What a wonderful review, we truly appreciate your candid review of your recent stay with us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 - 훌륭해요

pascal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bel hôtel et accueil excellent
Très bel hôtel calme et un accueil excellent. Le personnel est aux petits soins pour faciliter votre séjour. Les chambres sont très belles. L'hôtel est un peu à l'écart au bout d'un chemin un peu défoncé mais rien de grave. Tuc tuc gratuit de 18 à 20 h pour vous emmener ou vous voulez en ville.
2017년 8월에 2박 숙박함
답변 제공: Ocean 님, 2017년 8월 21일
Cher invité, Nous vous remercions d'avoir choisi de rester avec nous et je suis heureux d'apprendre que votre séjour avec nous était inoubliable! Nous espérons néanmoins que cela vous aidera dans vos recherches. Meilleures salutations, Pheang Sokly Directeur général

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel
Amazing value for money. Great staff, nice rooms and refreshing pool.Will stay again.
2017년 8월에 1박 숙박함
답변 제공: Ocean 님, 2017년 8월 14일
Dear Richard, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind regards, Pheang Sokly General Manager

10/10 - 훌륭해요

Rodrigo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Must stay in this hotel
Amazing hotel! Perfect staff, so kind and polite (day and the night shift). Highlight of Siem reap, we wish we could have stayed longer with them!
2017년 7월에 3박 숙박함
답변 제공: Ocean 님, 2017년 8월 8일
Dear Rodrigo, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely Yours, Pheang Sokly General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Für den preis kann man nix besseres finden
Das hotel ist in einem guten zustand was in südostasien nicht selbstverständlich ist. Alles ist sauber. Das personal ist sehr freundlich. Die lage ist eigentlich egal da man zu fuß oder wie üblich mit dem tuktuk alles schnell erreichen kann. Die ausstattung ist gut. Vom preis leistungs verhältniss ist es das beste hotel in dem ich je meine zeit verbrachte. Es ist ein wirklich kleines und ruhiges haus. Für mich wirklich eine oase der zufriedenheit. Beim nächsten besuch in Siem reap auf jeden fall meine erste wahl.
2017년 6월에 7박 숙박함
답변 제공: Pheang Sokly 님, 2017년 7월 2일
Beeindruckend! Was für eine wunderbare Bewertung, wir schätzen wirklich Ihr Geschäft und Ihr Vertrauen in uns. Ich bin sehr froh zu hören, dass unsere Mitarbeiter und Service Ihre Bedürfnisse und Erwartungen erfüllt haben. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Freundliche Grüße, Generaldirektor

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Our stay at the Kiri residence was amazing! The staff couldn't do enough for us, the service was great and the food was lovely! Our tuk tuk driver Saeb made our stay enjoyable, he took us on a tour around the temples which the hotel arranged which made it so much easier! He even took us shopping one day and waited until we had finished, all with a smile!!
답변 제공: Ocean 님, 2017년 6월 30일
Dear Catherine, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon. Best Regards, Pheang Sokly General Manager

10/10 - 훌륭해요

Kerstin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Geniales Hotel, jederzeit wieder!
Personal total freundlich und bemüht, kostenloser pick up from Airport

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Eric 님, Los Angeles

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Could be great but...
Check in day, I waited several hours for my room to be ready. Then I was told the room was on the 5th floor, no elevators. So steep stairs, no choice. The hotel is located inside one of the smaller streets so without a taxi or tricycle service it would have proven difficult to get around, but good thing I had a taxi service throughout my stay. Service was a bit spotty, sometimes it was good and efficient and sometimes it seemed very unprofessional and slow. I'd like to add though that for the most part the staff seemed willing to help. The room itself was a pleasant surprise, after the staff worked out how to turn on the outside tub without it draining constantly, it was nice and relaxing. Aircon was a bit old and ineffective. Overall, it wasn't a bad stay but I probably would not stay there again unless they made some significant improvement.

8/10 - 좋아요

Edz 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2 nights stay
*5 stars for the food, hotel staffs and location. Really nice food for a small hotel, they also serves room-in even late night. Not so promising experiences are: -changed our room to a double bed instead of 1 queen bed -clogged toilet bowl -forgot to fetch us from bus station, booking includes free transport, BUT they pay for our tuktuk fare.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Torpong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Das schöne Hotel
Es war sehr schön.

10/10 - 훌륭해요

sato

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
静かなホテル
街から少しだけ離れるので静かに過ごせました。従業員も親切で快適に過ごせました。 チェックアウト後でもシャワーが借りれたので、深夜の飛行機も快適に過ごせました。

4/10 - 별로예요

Nath 님, SG

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very old building. Not as shown in the pictures.
I paid for a Single person but I had room mates of Lizards, Mosquitoes, Frogs etc. Very old building. Staff don't understand English and say Ok, Ok... for anything, Not clean. Tooth brush, paste soap provided were the CHEAPEAST with no brand name or any label (Tooth paste(green color) photo attached). Every day kept 2 tea bags in the room which was open without even a cover, Things around are very cheap items. It was a real humiliation as if it is for free!!!. Even if it is for free, cannot be so cheap. Staff confirmed something next day when discussed with the owner told me that she will confirm with the staff and later told me there was no such discussion at all and lied (but the staff had already recorded our conversation in their Register) I did not tell her to check the Register, just to save the staff from her. Cheap break fast. Towels with Holes (photo)/dirty. I will NOT AT ALL recommend anyone to stay in KIRI, NO VALUE FOR THE MONEY, CHEAPEST PLACE.
Holes in the Towel
Tooth Paste!!! (in green tube)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prima hotel, sauber. Flughafenservice mit Tuktuk statt Taxi.

6/10 - 괜찮아요

Megan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Decent hotel, but has its problems
This hotel is a bit off the main road and you can't get a taxi from the hotel later in the evening or throughout the night. It's also very loud as the rooms are not soundproof at all and there are dogs barking all night long. We also had a lot of mosquitoes in our room on the ground floor. On the plus side, it's a decent price, the rooms are nice and the garden outside is beautiful. Not sure that I would stay here again though.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour tres moyen dans l'ensemble! L'hôtel est situé à l'arrière d'un autre Hotel très bruyant notamment. Lacceuil etait très agréable mais aucune promesse tenue : 1/on nous q donner la chambre la plus simple alors que nous avions réservé la deluxe. 2/les tours organisés étaient chers et timing non respecté notamment pour le coucher du soleil sur le lac ou d'un temple. Des insectes aquatiques nagés dans la piscine. La salle de spa etait remplit de moustiques... Bref, je ne recommanderai pas ce lieu si vous souhaitez passer un séjour agréable sans mauvaise surprise à Siam Reap. Seul point positif le chauffeur du Tuk Tuk! Sinon à éviter!
답변 제공: General Manager 님, 2017년 3월 10일
Write your comment.Cher invité, Je suis désolé d'entendre parler de votre malheureuse expérience. Ce n'était pas vraiment notre attention. Nous espérons néanmoins que cela vous aidera dans vos recherches. Original en anglais Language Weaver Notez cette traduction: Merci pour votre évaluation Mauvaise Bonne Je voudrais profiter de cette occasion pour faire des commentaires sur vos points. 1. Emplacement: Notre hôtel est un peu loin du centre-ville, mais nous vous fournissons la navette gratuite 1 voie quotidienne vers le centre-ville tous les soirs de 18h00 à 20h00. Affectation de salles, vous aviez raison. Nous avons alloué dans le 1 grand lit double au rez-de-chaussée car nous étions complètement réservé la période que vous avez séjourné. Je comprends que tout le monde a un seuil différent et il semble que nous avons manqué la marque avec vous. Je suis désolé. 2. La visite organisée: C'était vraiment sûr que vous avez réservé l'impartition Tuk Tuk et guide qui vous coûtera 15,00 USD par jour pour le village flottant par votre propre et la tournée que vous avez fait sur votre propre n'étaient pas apparaître par leurs erreurs . Ce n'était pas notre faute. Et je dirais qu'il n'y a jamais eu les 15.00 USD pour guide et Tuk Tuk à Siem Reap pour ce prix. Vous avez réalisé que vous avez été trompé par votre guide et Tuk Tuk qui fait par vous-même et vous êtes revenus pour nous demander d'organiser la tournée pour vous et nous n'avons pas l'esprit sur vos aspects de l'arrangement de la tournée. Nous l'avons fait avec le prix raisonnable et vous avez accepté. Ce n'est pas de notre faute si vous n'avez pas fait le coucher de soleil vous-même. Je suis désolé de ne pas accepter cette erreur. 3. Insectes et moustiques: Notre hôtel A toujours pulvérisé 4 fois par mois, ce qui est le même niveau que d'autres hôtels à Siem Reap. Vous comprendrez peut-être que le Cambodge est un pays tropicale si partout où il a. J'espère que vous comprenez cela. J'espère que vous ne jugez pas toute l'entreprise par cette expérience unique. Nous nous efforçons de faire, juste une chose .... pour créer la connexion humaine positive. N'hésitez pas à me contacter directement si vous avez des questions ou des commentaires ou s'il ya quelque chose que nous pouvons faire pour aider à remédier à votre expérience. Cordialement, Sokly Pheang Directeur général.

10/10 - 훌륭해요

Ken 님, 福岡

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
アンコール遺跡 観光及びリゾートホテル
スタッフモデルの部屋も 申し分ありません 。リゾートホテルとしても ホテルのプールなどもあり マッサージの あって便利です。 朝食の色々な種類を1品選べて 美味しかったです。 ただエレベーターがありませんので 階段を上がるしかありません。 またオールドシティからは少し離れているので ツクツクを利用する しかありません。 空港へは ツクツク で 5ドルで 送迎します。
답변 제공: Sokly Pheang 님, 2017년 2월 28일
親愛なるゲスト、 私たちのホテルであなたの最近の滞在のあなたの率直なレビューをありがとうございます。 皆様のご意見は私どもにとって非常に貴重なものです。 私はホテルの側面についてのあなたのコメントに非常に感謝します。 宜しくお願いします、 ソクリー・フェアン ゼネラルマネージャー

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredible Value and friendliest staff- hidden gem
Great hotel, service was incredible and unexpected for the low price. They helped me plan my temple trips, dinners, etc. only comment would be that the house next door was somewhat loud, but in Asia that's not uncommon, and TV didn't have any channels- but I wasn't there to watch Tv, so that wasn't an issue for me. I would stay here again for sure- incredible value, spacious room, nice new bathrooms too!
답변 제공: General Manager 님, 2017년 2월 28일
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards, Sokly Pheang General Manager

8/10 - 좋아요

MrTab 님, Philippines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is nice for its price. staff is nice
Hotel is nice for its price. Hotel staff is very kind, they allow us to take shower at 7PM even if we checked out 2PM. Food is also excellent (referring to the dinner order). Its just not in the town so its difficult to get a tuk tuk outside the Inn
답변 제공: Pheang Sokly 님, 2017년 2월 1일
Dear Mr. Tab, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. Please allow us to extend our warm welcome service to you once again in the future. Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
清潔であり、場所も便利。
チェックイン時にアップグレードしていただき、対応もとてもスムーズで感じが良かった。場所は空港と繁華街の中間地点にあり、TukTukで片道USD2-3ドル程度の場所であり、便利であった。プールはちょうどいいサイズであり、清潔であった。スタッフにより、対応のばらつきがあり、感じのいいスタッフと、「外国人から何かしらチャージしてやろう」という感じが伝わってくるスタッフもいた。
답변 제공: General Manager 님, 2017년 2월 1일
親愛なるゲスト、 私たちの財産を見直す時間を取ってくれてありがとう、ありがとう。 皆さんのご意見をお聞かせください。 皆様のご意見は、毎日改善するために非常に貴重です。 私はホテル内のすべての面に関するあなたのコメントに非常に感謝します。 宜しくお願いします、 Pheang Sokly ゼネラルマネージャー

8/10 - 좋아요

Gaël 님, New York, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
If the residence is off center in a very quite side road from the main Airport Road going into the city it is only 5 mns away by tchuk tckuk ($3) from center-city and the old market. The price is right for this budget hotel who is very well kept surrounded by green plants and a swimming pool. Large bedroom, large bathroom and even a huge bath tub and shower on the very big corner balcony. No unpleasant odors. Well air-conditioned and a flat TV screen. The internet works- sometimes a bit slow like anywhere else in Siem Reap. The staff is always very helpful and pleasant. Highly recommended.
답변 제공: Pheang Sokly 님, 2016년 12월 6일
Dear Gael, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel. Once again thank you for staying with us during your visit to Siem Reap, and we invite you include us in your future plans when you visit this area again.

10/10 - 훌륭해요

Ashokkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super friendly and efficient staff
This stay was truly amazing - would highly recommend all the way
답변 제공: General Manager 님, 2016년 12월 6일
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel. we invite you to include us in your future plans when you visit this area again. Best regards, Pheang Sokly General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 9일
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel. We do hope you would give a chance again to service you in the future. Best regards, Pheang Sokly General Manager - On behalf of entire team.

10/10 - 훌륭해요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lovely room and great service for a good price
The reception staff members are commendable. They're friendly, attentive and communicate well. I like the interior design of my room and the appeal of the theme of the toilet and bathroom.
답변 제공: General Manager 님, 2016년 12월 6일
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us.I am so pleased that you enjoyed your recent stay with us here at the Kiri Residence. We hope you travel to Siem Reap again soon and be sure to let us know when you are coming so we can reserve your favorite room for you. Best regards, Pheang Sokly General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Free tuk tuks to the city every couple hours. Only a $2 tuk tuk return trip. For the price, the amenities are probably not the best around. This is made up for by the most helpful hotel staff that are at reception 24 hours.
답변 제공: Pheang Sokly 님, 2016년 12월 6일
Dear Guest, Thank you so much for staying with us recently. We are so pleased to hear that you enjoyed your recent stay with us at Kiri Residence. We really appreciated for your valuable time to write the review to share us and the other guests. We wish to warm welcoming you back to our hotel again soon in order us to service you. Best regards, Pheang Sokly General Manager.

8/10 - 좋아요

George 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
My wife and I stayed at this hotel for 11 days in August and enjoyed our stay. The room had a big granted bathroom and a 4 poster bed. The breakfast was good and the staff was very helpful. We used a hotel tuktuk to see a number of the temples and thought the price was reasonable. We would stay at this hotel again.
답변 제공: General Manager 님, 2016년 12월 6일
Dear Caroline, First and foremost, We would like to thank you so much for staying with us. More importantly, we really appreciated for spending your valuable time to write comments to share us your experience. We always take care of our service and maintain our quality. We hope to have a warm welcoming you back to stay with us again soon. Best regards, Pheang Sokly General Manager

10/10 - 훌륭해요

Caroline 님, Ireland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Conquering the temples- Cambodian style
Our reason to visit Siem Reap was to see Angkor Wat etc The hotel staff helped us with booking drivers etc, they were very helpful and always smiling! Room was spacious and clean the hotel's location is a bit away from thw hustle and bustle of city life, which suited us, but they also have a number of free 1 way tuk tuks which will brimg you into the markets etc. On our last day we were hanging around for a night bus the day we were checking out, they minded our bags, helped us with our bags and ordered us a Tuk Tuk when we had to go. Fantastic people and a lovely swimming pool too.
답변 제공: General Manager 님, 2016년 12월 9일
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated. We Love to hear your feedback and use it to review and improve our services every day! We look forward to the great pleasure of warm welcoming you back to our hotel again in the near future. Regards, Pheang Sokly General Manager - On behalf of entire team

6/10 - 괜찮아요

Betty 님, Hong kong

좋아요: 청결 상태, 객실의 편안함
離大路較遠,亦無街燈。出入都要坐車,但較僻,司機不大知道。
酒店離大路遠,小路無街燈,晚上回來難找。酒店員工親切,但不大會英語,早餐量少亦只有二款選擇。味道一般。 酒店房間整潔,有泳池和餐廳配套,但附近無地方可逛。出入都要坐車。 本人入住時,午夜時,酒店有一些住客談話聲浪高,惟酒店員工沒有干預,影響其他住客休息。

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Stay in July 2016
Bad: Swimmingpool dirty/not so good breakfast/music at night from the reception Good: wifi available/one way free tuktuk to the city
답변 제공: General Manager 님, 2016년 12월 9일
Dear Guest, Thank you very much for your valuable time to write a comment about hotel. We are on the process to improve all the bad points as you stated above. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcoming you again soon in the near future. Regards, Pheang Sokly General Manager - On behalf of entire team

2/10 - 너무 별로예요

Stevie 님, Thailand

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maybe nice once but not now
If had not paid in advance - I would not have paid at all. Awful experience - room dirty - only Cambodian TV - no mini bar or drink available on site - breakfast joke. No milk for tea or coffee - no juice only water. No butter for cold soggy toast and only one egg in building no bacon no ham no sausage - nothing - just a 'sorry new owners' speach. Could have got 2 nights at better hotel closer to town for same price Very disappointed Want money back
답변 제공: Pheang Sokly 님, 2016년 12월 9일
Dear Stevie, We thank you so much for your time to share the reviews to let us know. We would like to inform you that our new owner has just taken this hotel as his own hotel in the early June. And now, we have changed and improve, room, TV channels, put up the mini beer, water, soft drink with reasonable price. Tea, milk and coffee. We have also improved our breakfast with the new breakfast menu as well. We would love to invite you to experience with again to see what we have changed and improved if you have the plan to visit Siem Reap. Best regards, Pheang Sokly General Manager - On behalf of entire team.

8/10 - 좋아요

Naomi 님, Greensboro, NC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel on a calm street
This hotel is a little out of town, which we appreciated as it was very calm. The staff is really dedicated and it is great to have a swimming pool to cool down
답변 제공: Pheang Sokly 님, 2016년 12월 9일
Dear Naormi, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the location, environment, staffs and swimming pool. We would like to extend our sincere to invite you to come back to stay with us again in the near future. Best Regards, Pheang Sokly General Manager - On behalf of entire team.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel close to the Center
I would highly recommend this hotel, based in a quite place and not fat from the Center. The hotel is very clean the staff very helpful and beaks set is good with many choices.
답변 제공: Pheang Sokly 님, 2016년 12월 11일
Dear Guests, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel. Best regards, Pheang Sokly General Manager - On behalf of entire team