Dear Warm greeting from Secrets Pavilion Urban Boutique Hotel. thank you very much for your feedback that you are enjoy to stay with our Family of Secrets Pavilion Urban Boutique Hotel. and we are please looking forward to welcome you again in your future stay. warm regards, Danny

Dear Happy Guest, Thank you for your candid review of your recent stay with us. We are very happy to hear that our staff made you happy and you like our area. Looking forward to welcoming you back to stay with us again in the future.

Dear Guest, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We are looking forward to welcoming you back to stay with us again in the future.

Dear Valued Guest, We thank you very much for your candid review of your recent stay. We are more than happy to know you that you enjoyed your stay. We are looking forward to welcoming back to our hotel in the future.

Dear Benjamin, Thank you for your positive comments and We are pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. We will raise the issue to the housekeeping department to take the action.

Sehr geehrter Gast, Wir bedanken uns, dass Sie sich die Zeit genommen haben, uns ein derart detailliertes Feedback zu Ihrem Aufenthalt zu geben. Es tut uns sehr leid zu hören, dass einige Dinge während Ihres Aufenthalts nicht Ihren Erwartungen entsprachen. Bitte beachten Sie, dass Ihre Bedenken an unser Management-Anliegen weitergeleitet wurden. Wir hoffen, dass Sie uns weitere Chancen geben, da wir unsere Dienstleistungen definitiv verbessern werden. Mit freundlichen Grüßen, Generaldirektor

レビューありがとうございます。 あなたの経験が全体的にポジティブだったと聞いてうれしいです。 今後もまたご利用いただけることを楽しみにしております。 敬具、 ゼネラルマネージャー

Dear Guest, Thank you very much for giving us a perfect review. We are looking forward to welcoming you back to stay with us again in the future. Regards,

Dear Guests, Thank you very much for your perfect rating. We are looking forward to welcoming you again in the future. Best regards,

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staffs know. We hope to welcome you back to the hotel soon!

Thank you so much for making the reviews! Best regards, Lyka

Dear value guest. Thank you for taking the time to review your stay with us.We are very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

Dear Guests, We thank you very much for choosing our hotel to your recent stay and appreciate for your candid review. We are looking forward to welcoming you back to stay with us again. Best Regards,

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

Dear Kok Kang. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

Dear wonderful Sir/Madam, Greeting from Salasara hotel, Angkor Wat, Siem Reap, Cambodia. Our teams thank you so much for booking with us. We are very happy to hear from you that. we still improve our ability to make sure that we serve you very careful because you are like our family. Any mistake that we made as small or big mistake; we apologize and respect to you. Later we will improve and change. In conclusion, our teams from Salasara Hotel wish you had a healthy, long, and wonderful life. Best regard, Teams Salasara Hotel

Dear wonderful Sir/Madam, Greeting from Salasara hotel, Angkor Wat, Siem Reap, Cambodia. Our teams thank you so much for booking with us. We are very happy to hear from you that. we still improve our ability to make sure that we serve you very careful because you are like our family. Any mistake that we made as small or big mistake; we apologize and respect to you. Later we will improve and change. In conclusion, our teams from Salasara Hotel wish you had a healthy, long, and wonderful life. Best regard, Teams Salasara Hotel

Dear wonderful Sir/Madam, Greeting from Salasara hotel, Angkor Wat, Siem Reap, Cambodia. Our teams thank you so much for booking with us. We are very happy to hear from you that. we still improve our ability to make sure that we serve you very careful because you are like our family. Any mistake that we made as small or big mistake; we apologize and respect to you. Later we will improve and change. In conclusion, our teams from Salasara Hotel wish you had a healthy, long, and wonderful life. Best regard, Teams Salasara Hotel

I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

Dear guest, Thank you for your time to write us a review. Hope you enjoyed your stay with us. Looking forward to welcoming again soon. Regards, Sorya

Dear Our happy Guest, Thank you very much for great review about your stay with us. I am so happy to hear that you enjoyed your and had a wonderful experience with your stay. Looking forward to seeing your again soon. Regards, Sorya

Dear Madam Sir, Thank you very much for taking the valued time to review your stay with us.We are very pleased to hear that our staff wonderfully made your stay pleasant. We are Looking forward to seeing you again soon. Our team wishes you and your family the best of luck, prosperity, happiness and success all in your life. With our love and care, Seng Roem Salasara Hotel | Your ‘’ home away from home’’ in Siem Reap, Angkor Wat Email: reservation@salasara.com Reservation Department: +855 87 756 168

Dear P, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. With our love and care, Sorya Chiem Salasara Hotel | Your ‘’ home away from home’’ in Siem Reap, Angkor Wat

Dear Jink K, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant, and it was our great pleasure to serve you as our wonderful and respected guest. Our team wishes you all the best of happiness, longevity, and prosperity in your life. We are looking forward to seeing you again soon. With our love and care, Seng Roem Salasara Hotel | Your ‘’ home away from home’’ in Siem Reap, Angkor Wat Email: reservation@salasara.com

Dear Amy Ensign. Greeting from Salasara Hotel Siem Reap! Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of property renovation a part for the best quality area nearby your booked room (superior twin) with our urgent plan and we expected taking short time. We would like to do apology again that we haven’t told you or email to you in advance about the situation. We accepted the error and we tried to solve such issue in order to ensure the good quality of your stay and experience, so we upgraded you to our highest room type (Deluxe Double) which the most comfortable and spacious room equipped with comfortable sofa better than extra bed. We also were willing to bring another extra bed to you if you like plus one hour free message offer for each them (two people). And another option we offered two Deluxe Double rooms to you if preferred. One more added option, we negotiated with you that we would charge you for only two room nights among of three-room nights booked, but you rejected and requested to move out after one hour. We respectfully followed you. As per our discussion, we refunded and we emailed to our OTA partner as the guest cancelled on Monday, July 02, 2018 9:00 AM right away. All we just want to prove we tried the best solve the resolution for you. We will follow up and check with our OTA partner about the refund process for you. We are looking forward to welcoming you again and will serve you the best. Our team wishes you and your family the best of luck, prosperity, happiness and success all your life of work and business. Sincerely yours, Your ‘’ home away from home’’ in Siem Reap, Angkor Wat With our love and care, Sorya Chiem | Salasara Team Salasara Hotel in Siem Reap, Angkor Wat, Cambodia