야외 수영장, 수영장 파라솔, 일광욕 의자

스마일 호텔 여행 후기

4 out of 5
스마일 호텔
National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 12개 이용 후기 중 5개" "
평점 8 - 좋아요. 12개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 12개 이용 후기 중 3개" "
평점 4 - 별로예요. 12개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 12개 이용 후기 중 1개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

2.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Sengtry Nol 님, 2020년 1월 16일
Dear Madam/Sir, Greetings of the day Thank you very much for being stayed with us and taking your value times to review your experiences, you had at Smiling Hotel. We are really appreciated for your choose Smiling Hotel for your accommodations. We are more than happy to served you and can’t await to reserve again soon, your review is very important for us. All the best to you;

10/10 - 훌륭해요

Hiroshi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
バスタブがあって良かった
2019년 12월에 6박 숙박함
답변 제공: Sengtry Nol 님, 2020년 1월 16일
Dear Hiroshi, Greetings of the day Thank you very much for being stayed with us and taking your value times to review your experiences, you had at Smiling Hotel. We are really appreciated for your choose Smiling Hotel for your accommodations. We are more than happy to served you and can’t await to reserve again soon, your review is very important for us. All the best to you;

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Screaming kids at the pool was a real problem. I called the front desk twice but after being told they would let them know to keep the noise down the noise continued. After being on a plane 24 hours I needed sleep so finally went out and at 9:30 pm took care of the problem. I have children and Grandchildren myself and understand kids are kids but the screeching was unexceptable. Other than that breakfast was good and also the room and staff were great.
2019년 9월에 4박 숙박함
답변 제공: Hotel Management Team 님, 2019년 10월 4일
Dear Mr. Michael D Kimball, However, we tried to open heart for understanding your mind during the biggest ceremony of Public Holiday that period. Thank you very much for being with us and taking your time for rating your experiences you had at Smiling Hotel. We are more than happy to serve you and looking forward to reserve again soon. Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need to clean the bathroom more as my room had 4 crickets in there. Otherwise great and friendly service. Highly recommend this hotel to my friends and family.
2018년 12월에 2박 숙박함
답변 제공: Sengtry 님, 2018년 12월 17일
Thank you so much for taking the time to write wonderful review. It fills us with great joy to know that you had a pleasurable stay whilst you were staying with us. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to Smiling Hotel in the very near future. Best wishes, Have a nice day! Sincerely Yours, Management Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Large rooms. Reception staff are friendly, accommodating helpful. Excellent.
2018년 12월에 1박 숙박함
답변 제공: Sengtry 님, 2018년 12월 10일
Thank you so much for taking the time to write wonderful review. It fills us with great joy to know that you had a pleasurable stay whilst you were staying with us. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to Smiling Hotel in the very near future. Best wishes, Have a nice day! Sincerely Yours, Management Team

8/10 - 좋아요

rama 님, Segamat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 3박 숙박함
답변 제공: Sengtry 님, 2018년 8월 14일
Dear Value Customer, Greetings of the day.! Thank you very much for being with us and taking your time to review your experiences you had at Smiling Hotel. We are more than happy to serve you and can’t await to reserve again soon. All the best to you The management

10/10 - 훌륭해요

Lizana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel, friendly and helpful staff. Giving ⭐🌟⭐🌟⭐.
2018년 7월에 5박 숙박함
답변 제공: Sengtry 님, 2018년 8월 3일
Dear Mrs. Lizana, Thank you very much for being with us and taking your time to review your experiences you had stayed at Smiling Hotel. We are very pleasant to serve you again soon. All the best to you The management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sengtry 님, 2018년 5월 2일
Dear Value Costumer, Thanks for your accommodated and wrote a comment us, we will try the best welcoming you at the next season soon.

6/10 - 괜찮아요

mike

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
an average place despite its grand entrance
breakfast was terrible no choice for westerners, no one spoke english, and no one helped in finding a table or guiding us to the food choices. maintenance poor lift not working properly, drain in hand basin blocked, chair in room broken.
2018년 2월에 2박 숙박함
답변 제공: Sengtry 님, 2018년 2월 22일
Dear Mike Adam, Thanks for your reviewed us, as per we checked we did not received your information, even one time info. However, we are going to research and renovate for all your mentions. Sincerely, ECM

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2017년 12월에 2박 숙박함
Dear Stephanie, Warm Greeting from Smiling Hotel and Spa, Siem Reap, Cambodia We are very much appreciated for your value reviewed us as your experiences with our property, we are all team managements, staffs are welcoming and looking forward to your next trip soon. Regards, Sengtry

8/10 - 좋아요

いっと 님, JAPAN

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
スタッフに感謝
日本語が通じず困りましたが、かたことの英語と身振り手振りで説明していたら、スタッフの方が大変親切で非常に助かりました