Front of property - evening/night

Reviews of Hotel Somadevi Angkor Resort & Spa

4.5 out of 5
Hotel Somadevi Angkor Resort & Spa
Sivatha Blvd, Mondol II Village, Svaydangkum Commune, Siem Reap

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 772 reviews" "
Rating 8 - Good. 332 out of 772 reviews" "
Rating 6 - Okay. 81 out of 772 reviews" "
Rating 4 - Poor. 15 out of 772 reviews" "
Rating 2 - Terrible. 7 out of 772 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gayle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was friendly and helpful. Great breakfast. Great pool and massage services.
Stayed 5 nights in Feb 2024
Response from Jackson on Feb 29, 2024
Dear LindaGreetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia Thank you very much for choosing our hotel for your accommodation, and taking the time to share your experience staying with us recently. We appreciate and strongly believe that you have a great time staying with us. We trust you and your family are well. Do let us know when you plan to return so that we can look after your accommodation requirements.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia"

10/10 Excellent

Jeffrey, TORONTO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Would stay again
Stayed 2 nights in Jan 2024
Response from Jackson on Feb 29, 2024
Dear JeffreyGreetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our hotel for your accommodation recently, and taking the time to share your positive score for our hotel.We appreciate and believe you had a wonderful holiday at our hotel. We can't wait to see you back to visit us again in the future.We trust you are well.If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cambodia and we both loved it ,holtel in a perfect location close to everything ,staff in the holtel are very friendly and very polite, our cleaners young lad and girl who was very good nothing was a bother to them ,we had xmas dinner in the holtel it was 10/10 service and food was fantastic. The only thing want needs to be changed is the floor surface around the pool as I seen many ppl slip included my self but apart from that i could not fault this holtel it was amazing we will definitely be back here.
Stayed 14 nights in Dec 2023

10/10 Excellent

Pauline Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the start made us very welcome. The rooms are clean and the air con is very efficient. The pool area is relaxing with exotic plants and trees, and kept clean and tidy.The furnishings in the hotel include some wonderful carved wooden pieces. The only downside was the beds are very firm , I had to make a topper out of a spare duvet. The hotel is located within a short walk to the town and markets, with lots of restaurants to choose from. Its easy to find tuk tuk to take you to the Angkor Archeological park. I highly recommend staying at this hotel.
Stayed 14 nights in Dec 2023
Response from Jackson on Dec 18, 2023
Dear Pauline JoyceGreetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia Thank you for your support in choosing our hotel for your accommodation, especially for taking the time to share your feedback. We are extremely delighted to read your feedback with a full score.We could see your comment about the downside of the beds, it is our opportunity to improve, and we have shared your comment with our management, indeed it will be dealt with for our next guests.Anyway, we believe we brought you a memorable experience staying at our hotel too.Your compliment is highly appreciated, and we continue the commitment with our team to strive for excellent service to our guests. We believe that you are doing well. We are looking forward to welcoming you back to visit us on your next visit! Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia"

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay - excellent staff and great breakfast buffet
Stayed 4 nights in Oct 2023
Response from Jackson on Nov 6, 2023
Dear Michael Greetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our resort for your accommodation and taking the time to share your recent experience with us.We appreciate your feedback with a full score, we believe you enjoyed your stay, and it was a wonderful stay with us. Indeed your compliment comment is really motivating and encouraging us to keep perform the service even better for our guests.We trust you are well.Do let us know when you plan to return so that we can look after your accommodation requirements.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia"

8/10 Good

Kaleem C

Stayed 3 nights in Oct 2023
Response from Jackson on Dec 8, 2023
Dear Kaleem C Greetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our hotel for your accommodation recently, and taking the time to share your positive score for our hotel.Even with no comment, we appreciate and firmly believe that you spent a wonderful holiday at our hotel. We trust you are well.If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Medium Priced Hotel near Pub Street
Stayed 6 nights in Oct 2023
Response from Jackson on Nov 6, 2023
Dear DavidGreetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our hotel for your accommodation recently and taking the time to share your positive score for our hotel.Even with no comment, we appreciate and firmly believe that you spent a wonderful holiday at our hotel. We trust you are well.If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excellent

stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic hotel ,lovely pool ,rooms very clean ,staff were very friendly the lady who helped us, Sady was really nice ,definitely would stay again
Stayed 3 nights in Oct 2023
Response from Jackson on Oct 26, 2023
Dear StephenThank you very much for the positive review of our hotel. We appreciate your feedback and full score review, happy to know that you spent the holiday at our hotel, and it had been fantastic.We will inform our colleague Ms. Sady, she will be absolutely happy to know this.We trust you are well.If you plan to return to Siem Reap, we wish to have another chance to serve you again, we will look after your accommodation as required.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excellent

Jose, Fall River

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with great staff very friendly
Stayed 3 nights in Oct 2023
Response from Jackson on Oct 26, 2023
Dear JoseGreetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia. Thank you very much for taking the time to sharing your review. We are glad to hear that you had found some delightful aspects in our hotel.We always strive to meet our guest expectation and your feedback is of value to us.We trust you are well and please let us know if you plan to return to Siem Reap so that we can look after your accommodation requirements.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia"

10/10 Excellent

Harry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in a great location.
Great location. Very friendly, helpful and efficient staff especially at the front desk. All our rooms were assigned and checking in and out were a breeze. Great breakfast spread.
Stayed 5 nights in Aug 2023
Response from Jackson on Aug 23, 2023
Dear HarryGreetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our resort for your accommodation and sharing your recent experience with us. We appreciate your feedback with a full score, we believe you enjoyed your stay, and it was a wonderful stay with us. Your compliment comment is really motivating and encouraging our colleagues to perform the service even better for our guests.We trust you are well.Do let us know when you plan to return so that we can look after your accommodation requirements.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

6/10 Okay

Marcus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's nice but...
I enjoyed my stay here and the hotel is very nice. My room was comfy and the shower was great (very hot). On our last day staying, we had a tour as this is a tourist town. We were running late and our guide was waiting outside in the heat.he told us your guides aren't allowed to wait for guests inside the hotel lobby because the hotel doesn't like the guides being in there now that the resort is a 5 star place. It was hot out and the lobby is huge. There's really no reason to treat people like that. It turned us off of this hotel. The whole town is about tourism, everyone should be treated with kindness and respect. We ended up extending out stay for other reasons, and chose not to continue our stay here. The star rating is not important but how you treat people is.
Stayed 3 nights in Jul 2023
Response from Jackson on Aug 3, 2023
Dear Marcus Greetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for your review.But we could see that there is a misunderstanding in your review.We guarantee with strong evidence to share with you if you would seek "All of the hotels in Cambodia, there is no any 3-5 star hotel that rejects Tour Guide to sit, visit or wait for the guest in the lobby." Why? Because all of the hotel respect Tour Guides who are one of the major inputs of our Tourism Destination. We do confirm that we a local 5-star hotel in Siem Reap never reject Tour Guides to inter/sit/wait the guest in the lobby, and we even offer them a glass of cold water to chill them too. Evidence: You can read all the online reviews of our hotel if there is any negative review talking badly about our hotel with this kind of disrespectful behavior. It like ridiculous for us to know this was a true word from your Tour Guide. What if your Tour experience with a small-normal hotel that taking less care with Tour Guide and your Tour Guide just practice that way to our hotel as well as other 3-5 star hotel in the destination? Is it possible?There are several reasons more of Tour Guide experience this unhappiness. But we again to reply to you that we never reject anyone who coming to visit our hotel including Tour Guide!We believe this reply would solve your doubt.We do hope that someday you will return and when you do that please get in touch with us so that we could proof and would look after your accommodation requirements.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excellent

Reina

Stayed 4 nights in Jun 2023
Response from Jackson on Jun 28, 2023
Dear ReinaThank you very much for the positive review of our hotel. We appreciate your feedback and full score review, even no any comment, we strongly believe that you spent the holiday at our hotel and it had been wonderful.We trust you are well.If you plan to return to Siem Reap, we wish to have another chance to serve you again, we will look after your accommodation as required.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excellent

Adrian

Stayed 3 nights in Jun 2023
Response from Jackson on Jun 12, 2023
Dear AdrianGreetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our hotel for your accommodation, and taking the time to share a full positive score. Even with no comment, we appreciate and firmly believe that you spent a wonderful holiday at our hotel.We trust you are well.If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.Best regards,Jackson, the ManagementHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excellent

Boo Tiong

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Jackson on May 31, 2023
Dear Boo TiongGreetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our hotel for your accommodation recently, and taking the time to share your positive full score for our hotel.Even with no comment, we appreciate and strongly believe that you spent a wonderful holiday at our hotel. We trust you are well.If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.Best regards,JacksonHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia.

8/10 Good

Rudy

Stayed 2 nights in May 2023
Response from Jackson on May 16, 2023
Dear RudyGreetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our hotel for your accommodation recently, and taking the time to share your positive full score for our hotel.Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well.If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.Best regards,JacksonHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

10/10 Excellent

KANG HYUN

Stayed 4 nights in Apr 2023
Response from Jackson on May 16, 2023
Dear KANG HYUN Greetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our hotel for your accommodation recently, and taking the time to share your positive full score for our hotel.Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well.If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as requirements.Best regards,JacksonHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

6/10 Okay

Pauline

Stayed 5 nights in Mar 2023
Response from Jackson on Mar 13, 2023
Dear PaulineThank you very much for the positive review of our hotel. We appreciated your score even it is not what we deserved without any specific comment, but we believe that you spent the holiday at our hotel and enjoyed your stay.We trust you are well.If you plan to return to Siem Reap, we wish to have another chance to serve you again, we will look after your accommodation as required.Best regardsJacksonHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

8/10 Good

Natsuho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so clean, quiet, high hospitality.
Stayed 1 night in Mar 2023
Response from Jackson on Mar 13, 2023
Dear Natsuho Greetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia Thank you very much for choosing our resort for your accommodation, and taking the time to share your comment about your experience staying with us recently. We appreciated your positive review and believed you enjoyed your stay here with us in Siem Reap, Temple Town of Cambodia. We trust you and your family are well. Let us know when you plan to return so we can look after your accommodation requirements.Best regards,JacksonHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excellent

Bente

Stayed 1 night in Feb 2023
Response from Jackson on Feb 12, 2023
Dear BenteThank you very much for the positive review of our hotel. We appreciated your feedback, even without comment we believe that you spent the holiday at our hotel and it has been wonderful.We trust you are well.If you plan to return to Siem Reap, we wish to have another chance to serve you again, we will look after your accommodation as requirements.Best regardsJacskonHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the pub street and quite a central location
Response from Jackson on Feb 12, 2023
Dear Value GuestThank you very much for the positive review of our hotel. We appreciated your feedback, and we believe that you spent the holiday at our hotel and it has been wonderful.We trust you are well.If you plan to return to Siem Reap, we wish to have another chance to serve you again, we will look after your accommodation as requirements.Best regardsJacskonHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

10/10 Excellent

Geanoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent wifi and great water pressure and temperature in shower. Friendly and helpful staff.
Response from Jackson on Jan 30, 2023
Dear GeanooGreetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our resort for your accommodation, and taking the time to share your experience staying with us recently. We appreciate your feedback with a full score, we believe you enjoyed your stay, and it was a wonderful stay with us. Your compliment comment is really motivating and it will encourage our colleagues to perform the service even better for our guestWe trust you are well.Do let us know when you plan to return so that we can look after your accommodation requirements.Best regards,Jackson, E-Commerce ManagerHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

4/10 Poor

Tara

Traveled with family
Disliked: Property conditions & facilities
The bathrooms have no refills and in the showers there is no place to keep the soap, Shampoos or Conditioners . The tray is broken and when requested to change the rooms, they said every room has same issues !! Disappointing because we stayed 4 days there .
Stayed 1 night in Jan 2023
Response from Jackson on Jan 30, 2023
Dear TaraGreetings from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for sharing your experience staying with us. In fact, your candid comments are worthy of us as they can assist us in further turning certain areas of our service and products as we always strive to meet our guest’s expectations. We have read your concern about the bathroom. We have brought it to our management and in fact, it is a bit challenging for us, anyway, this is the first case we received a comment about our bathroom, and your comment is really helpful for us to be more careful. Of course, it will be dealt with.We do hope that someday you will return and when you do that we would invite you to visit us again, we will ensure and look after your accommodation requirements.Best regards,Jackson, E-Commerce ManagerHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia

10/10 Excellent

Henrik

Stayed 3 nights in Jan 2023
Response from Jackson on Jan 30, 2023
Dear Value GuestGreetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, CambodiaThank you very much for positive full score review for our resort. Even without any comment, we appreciated for your feedback, and we believe that you had spent holiday at our resort and it has been wonderful.Best regardsHotel Somadevi Angkor Resort & Spa, 5 star hotel in Siem Reap, Cambodia.

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot to explore Angkor ! Staff were friendly, rooms were clean. Beds on firm side. Pool was great. Breakfast mostly Asian options, plus an omelet making station. Can’t beat the price - would stay here again.
Stayed 3 nights in Jan 2023
Response from Jackson on Jan 24, 2023
Dear KatieGreetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our resort for your accommodation, and taking your time to share your experience staying with us recently. We appreciate your feedback with full score review, we delighted to know that you enjoyed your stay with us and we believe it was a wonderful stay. Moreover, your compliment comment is really motivated and it will encourage our colleagues to perform the service even better for our guest.We cannot wait to see you back again next time, and your stay will be still satisficed again.We trust you are well.Do let us know when you plan to return so that we can look after your accommodation requirements.Best regards,Jackson E-Commerce ManagerHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

8/10 Good

Patricia

10/10 Excellent

Gurjeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at this property. We like everything about it. Its location, cleanliness, cuality of food and service. The staff is very friendly and accommodated our needs. Highly recommend this hotel.
Response from Jackson on Dec 28, 2022
Dear Gurjeet Greetings to you from Hotel Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our resort for your accommodation recently, and taking the time to share your experience staying with us. We appreciate your feedback with a full score review, we could see that you enjoyed your stay with us and it was a wonderful stay. Your compliment comment is really motivating and it will encourage our colleagues to perform the service even better for our guestWe trust you are well.Do let us know when you plan to return so that we can look after your accommodation requirements.Best regards,JacksonE-Commerce ManagerHotel Somadevi Angkor Resort & Spa, 5-star hotel in Siem Reap, Cambodia

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022
Response from Jackson on Sep 16, 2022
Dear Robert Greetings to you from Somadevi Angkor Resort & Spa, Siem Reap, Cambodia.Thank you very much for choosing our hotel for your accommodation recently, and taking the time to share your positive and full score for our hotel.Even no comment, but we appreciate and strongly believe that you had spent a wonderful holiday at our hotel. We trust you are well.If you plan to return to Siem Reap, we wish to see you back to visit us, we will look after your accommodation as required.Best regards,Jackson @ Somadevi Angkor Resort & Spa, the 5-star hotel in Siem Reap, Cambodia.

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019
Response from Phirom on Oct 24, 2020
Dear Sir/Madam, Greetings from Hotel Somadevi Angkor Resort & Spa! thank you for your stay and using our service. we are so to see you near future. Regards, Phirom

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very stay with very staff members.
Stayed 2 nights in Jan 2020
Response from Phirom on Jan 20, 2020
Dear Sir/Madam, Thank you so much for your staying and feedback our hotel. regards, Phirom

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean pool, friendly and helpful staff, nice location. Good buffet breakfast.
Stayed 5 nights in Dec 2019
Response from Phirom on Jan 9, 2020
Dear Sir/Madam, Thank you for your feedback our hotel. Regards, Phirom

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Phirom on Jan 9, 2020
Dear Sir/Madam, Thank you for your stay and feedback our hotel. we are sorry any inconvenience that made you are not satisfy. please help to advise the main point that you are not happy with our hotel. we will improve and brief our staff to more attention as well. Regard, Phirom

8/10 Good

Anne, California

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. On a main street but setback to allow privacy and security. Quiet lovely hotel and the staff was so amenable to any request. Breakfast was the best with a wide range of choices in a clean beautiful dining room. Loved it. Room was a little dated but just fine for our needs. November 2019 visit.
Stayed 4 nights in Nov 2019
Response from Phirom on Dec 26, 2019
Dear Anne, thank you for your feedback our hotel. we wish to see you in future. Regards, Phirom

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was beautiful, the staff were super friendly and helpful, the cocktails at the swim up bar were strong and delicious, the buffet dinner and Cambodian traditional dance show were great, and the location was perfect.
Stayed 2 nights in Nov 2019
Response from Phirom on Nov 19, 2019
Thank and noted

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
My 3rd time at this hotel, overall it’s good. Friendly staff to cleanliness of rooms. It’s in nice quiet area set back from road. Walking distance to market and pub streets. New mall called heritage walk nice restaurant and few stores and Starbucks Be my choice once back again
Stayed 3 nights in Nov 2019
Response from Phirom on Nov 19, 2019
Thank and noted

10/10 Excellent

KK, Denver, CO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper hotel with services and a great pool (plus swim up bar)! They helped coordinated drivers for Angkor Wat and gave a great restaurant recommendation. Particularly have to give a huge thanks and high five to Panha at the front desk for all the help above and bringing a birthday cake to my friend on the day of her bday. Very considerate and he went out of his way! Very cool
Stayed 3 nights in Oct 2019
Response from Phirom on Oct 14, 2019
Dear KK, Greeting! Thank you for your review our hotel and staying with us. we wish to see you in future. Regards, Phirom

8/10 Good

Sudhakar Hanumanthaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Phirom on Oct 14, 2019
Dear Sudhakar, Greetings from Hotel Somadevi Angkor Resort & Spa! Thank you for your feedback our hotel and staying with us. regards, Phirom

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for dining and shopping. The hotel is a little aged but still comfortable to stay in.
Stayed 1 night in Sep 2019
Response from Phirom on Sep 13, 2019
Dear Sir/Madam, Thank you for your feedback our hotel. Regards, Phirom

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2019
Response from Phirom on Sep 13, 2019
Dear Sir/Madam, Thank you for your feedback our hotel. Regards, Phirom

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be very relaxing and the décor was beautiful.The staff were amazing and were always very polite and would do what ever they could to help. We stayed at Hotel Somadevi Angkor Resort & Spa for 14 days. We had two rooms one for my son and the other for my wife and myself. We spent quite a bit of time in the pool. Part of staying there we had the use of the jacuzzies, which had separated male and female, as well as the stream room, sauna and the use of the exercise equipment which was free to staying guests. A full buffet breakfast, which included a large selection of food. Having worked in the hospitality industry I was very surprised at the large selection on offer and there was something to suit all tastes and very enjoyable. Though we did find the mattress in our room was very hard, but when we approached the reception staff about it they told us they would find a room that had a softer mattress and would also help us move our belonging to the new room. As we had booked two rooms it turned out that our sons room had a softer mattress and he switched with us. I required extra pillows which were quickly supplied. I have to say that Hotel Somadevi Angkor Resort & Spa was and is a pleasurable hotel to stay at and they are in walking distance to Pub Street, Night Markets and the Old Markets or for $2 take a tuk tuk. We will be returning again and will defiantly be staying at this hotel again.
Stayed 14 nights in Aug 2019
Response from Phirom on Sep 2, 2019
Dear Sir/Madam, Thank you for your help give us full score and feedback our hotel. regards, Phirom

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Phirom on Aug 11, 2019
Dear Mohamed, Thank you for your stay and give us feedback with full scores. we wish to see you in future. Regards, Phirom

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The best part about this hotel is the pool. It was very clean and there were towels for us with easy access. The location was great, at the core of tourist area in Siem Reap, close to Pub Street and close to the roads leading to the Angkor temples. On the first day my family decided to try out the lunch they had at the hotel restaurant. The food was find and the pricing was average for that area. However, we were confused by the hotel fee/tax. It was never clearly explained to us. This tax is probably not legal. We didn't really dispute it, but it discouraged me from buying any food later during my stay. The breakfast was great though!
Stayed 3 nights in Jun 2019
Response from Phirom on Jun 27, 2019
Dear Sir/Madam, Thank you for your feedback our hotel. Regards, Phirom

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had the usual tub/shower combination, but also an additional enclosed shower. Wifi was strong. The hotel is set back from the main road and was quiet. The free breakfast had eggs cooked to order along with a vast selection of both Asian and Western dishes. Pub street was easy walking distance. There was a safe in the room. The pool is large and well kept, with a swim up bar. The hotel can arrange any type of excursion needed, such as visiting the temples.
Stayed 3 nights in Jun 2019
Response from Phirom on Jun 27, 2019
Dear Sir/Madam, Thank you for your feedback our hotel. Regards, Phirom

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Very polite staff. AC in one of the rooms was not working properly but the hotel fixed it. However, the cooling was still not too good.
Stayed 4 nights in May 2019
Response from phirom on Jun 12, 2019
Dear Sir/Madam, Thank you so much for your feedback. Regards, Phirom

10/10 Excellent

FUI CHIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have a wonderful time here in the hotel.
Stayed 3 nights in May 2019
Response from Phirom on Jun 12, 2019
Dear Sir/Madam, Thank you so much for your feedback our hotel. Regards, Phirom

6/10 Okay

Steelcaps&Suitc

Traveled with partner
We didn't mind our stay however there were a lot of little things that added up to make the stay average and not amazing! When we arrived the reception staff weren't very friendly. They took our passports and next thing we were being taken to our room.Firstly the photos of the hotel are quite dated and the rooms whilst nice have seen better days (for example the floor boards on the bathroom side of the bed were starting to rot near the wall. The breakfast was one of the better buffets we had while on our holiday. The cocktails and food from the restuarant were very over priced. However a few drinks in the pool after a day walking around the temples was money well spent. A few shade cloths over the pool or some retractable shade over the bar stools would be a good addition as the pool gets very hot!
Stayed 4 nights in Apr 2019
Response from Phirom on May 13, 2019
Dear Steelcape, Thank you for your feedback our hotel service and we will check with our team with improve in future. we are sorry all any inconvenience. Regards, Phirom

8/10 Good

daz, Perth

Traveled with partner
Liked: Staff & service
Close to all amenities. Rooms are a bit dated. Power points coming off the wall. Provide free one way transfer to airport. Would stay again.
Stayed 3 nights in Feb 2019
Response from Phirom on Mar 5, 2019
Dear Daz, Thank you for your staying with our hotel and feedback. Regards, Phirom

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Somadevi is an oasis! Located almost in the heart of Siem Reap so very convenient - I found I didn't need transport when moving around the town. It's about 15-20mins or so from Angkor Wat (by reumork) and the same from the airport. The complex is modern, clean and everyone very friendly. My only suggestion is that they get a few extra sunbeds for around the pool. Overall, I thoroughly enjoyed my stay here and would recommend to everyone!
Stayed 4 nights in Feb 2019
Response from Phirom on Mar 5, 2019
Dear Sir/Madam, Thank you for your staying with our hotel and feedback a good scores. Regards, Phirom

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique feature was Khmer motif and artifacts in lobby. Nice pool area but under repair our last day.
Stayed 3 nights in Jan 2019
Response from phirom on Feb 8, 2019
Dear Sir/Madam, thank you for your feedback our hotel. we wish to see you near future. Regards, Phirom