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포 포인츠 바이 쉐라톤 시에나 여행 후기

4 out of 5
포 포인츠 바이 쉐라톤 시에나
Via Antonio Lombardi 41, Siena, SI

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 480개 이용 후기 중 239개" "
평점 8 - 좋아요. 480개 이용 후기 중 180개" "
평점 6 - 괜찮아요. 480개 이용 후기 중 43개" "
평점 4 - 별로예요. 480개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 480개 이용 후기 중 6개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

HAN YONG

2023년 12월에 1박 숙박함
답변 제공: Andreas 님, 2023년 12월 11일
Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us.We hope to welcoming you back in the near future. Warm regards,Andreas

10/10 - 훌륭해요

JE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행에 아주 좋아요
생각보다 훨씬 넓은 객실에 조용하고 침구가 좋아 잠을 잘자 피로한 여행에 큰 도움이 됐어요
2023년 1월에 2박 숙박함
답변 제공: Teodora 님, 2023년 1월 25일
Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enoyed your recent stay with us.We hope to welcoming you back in the near future. Warm regards,

10/10 - 훌륭해요

나현

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방이 매우 넓고 깨끗해서 좋았어요. 주차가 편리했고, 특히 직원들이 친절했습니다. 체크 인할 때와 체크 아웃 할 때 같은 직원분께서 하셨는데, 투숙객을 기억해서 신기했어요.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Taek soo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

JONG WON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 깨끗한 무료 주차장이 있는 호텔
객실이 청결하고 주차장이 확보되어 있어 좋습니다. 다만 차가 없다면 이동경로 방법등을 확인하고 예약하시면 좋을듯 합니다. 식사도 좋고 차만 있다면 좋겠네요.

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good missing few tips no Netflix or Prime I requested a wake up call and they woke me up an hour later 🤔 dinner was average had the boar sauce pasta and was old to me. Asked for a charger and there was any. Bed was comfortable room nice
2024년 1월에 1박 숙박함
답변 제공: Umberto Pomentale 님, 2024년 1월 24일
Dear Anna,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay.We are delighted to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Four Points By Sheraton Siena in the near future for another memorable experience.Sincerely,Umberto Pomentale

10/10 - 훌륭해요

Georgy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Teodora 님, 2024년 2월 17일
Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us. We hope to welcoming you back in the near future. Warm regards,Teodora

6/10 - 괜찮아요

Eric

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Clean Rooms
Hotel and staff brilliant but my disappointment was no English Channel NOT ONE to listen to news, I know it’s in Italy but that’s not an excuse
2023년 12월에 4박 숙박함
답변 제공: Teodora 님, 2023년 12월 15일
Dear Eric, Thank you for taking a moment to share your review. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and appreciated our hotel facilities, dining offerings and professional approach of the Team. We look forward to welcoming you back again soon. Best Regards Teodora

10/10 - 훌륭해요

Paulo Neuenschwander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eu recomendo!
O hotel me surpreendeu pela qualidade, localizaçao e atendimento. Café da manhã variado e muito gostoso. Quarto confortável e banho ótimo. Jantamos um dia no restaurante e o spaguetti ao vongoli estava especial. Se eu voltar a Siena certamente repetirei minha escolha.
2023년 10월에 2박 숙박함
답변 제공: Julia 님, 2023년 10월 23일
Dear Mr. Paulo,Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards.

10/10 - 훌륭해요

Imad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Noemi 님, 2023년 10월 18일
Dear Guests, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. Your comments are precious for us to improve the quality of the services we offer to our guests. We look forward to welcoming you again soon in our facility. Best regards,

4/10 - 별로예요

Denman

단체 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There was no air conditioning in our room the phones didn’t work and there was no hot water!!!! After several phone calls (from my cell) they finally admitted there was nothing they could do! At 11:30 pm they offered me a new room! My wife was already in bed! We did not move after 2 more calls a fan was delivered. I talked with staff in the morning and there was nothing they could or would do!!!!
답변 제공: Noemi 님, 2023년 10월 12일
Good morning,Thank you for bringing to our attention the problem you found in your room. We are deeply sorry for what happened, and for the fact that you did not find the services that all our customers expect to find. We have already taken steps to educate our staff and give further directives so that this problem, even if due to a sporadic case, never happens again in our hotel. Regards,

8/10 - 좋아요

Ciro

2023년 10월에 3박 숙박함
답변 제공: Luca 님, 2023년 10월 9일
Buongiorno sig. Ciro, la ringrazio per la sua opinione, che apprezziamo molto poichè ci consente di identificare le aree da migliorare per rendere migliore l'esperienza dei nostri ospiti. Speriamo che possa tornare a trovarci qui al Four Points by Sheraton Siena. Saluti, Luca

10/10 - 훌륭해요

GERARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon accueil. Hôtel superbe. Service impeccable.
2023년 9월에 2박 숙박함
답변 제공: Luca 님, 2023년 9월 15일
Dear Mr Gerard, Thank you for rating us so highly. We are glad to read that you had a pleasant stay at our hotel. We hope to welcome you again during your next trip to Siena. Kind regards, Luca

8/10 - 좋아요

Adri 님, Amsterdam

연인과의 여행
좋아요: 편의 시설/서비스
Prijs kwaliteit komen niet overeen, wel op loopafstand
2023년 9월에 4박 숙박함
답변 제공: Julia 님, 2023년 9월 13일
Dear Mr. Adri,Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards!

8/10 - 좋아요

M F

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Luca 님, 2023년 9월 10일
Dear Guest thank you for your opinion, which we greatly appreciate as it allows us to identify areas for improvement to make our guests' experience better. We look forward to welcoming you again soon in our facility. Best regards, Luca

10/10 - 훌륭해요

Lill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt hotel lidt uden for byen, men i et stille og roligt område. Dejligt poolområde og meget fin morgenbuffet. Meget serviceminded personale. Vil komme igen hvis vejen faldt forbi.
2023년 8월에 1박 숙박함
답변 제공: Julia 님, 2023년 8월 31일
Dear Ms. Lill,Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards!

8/10 - 좋아요

marco aurelio

2023년 8월에 4박 숙박함
답변 제공: Gianni - Reception 님, 2023년 9월 6일
Gentile Signor Marco,la ringraziamo per l'ottimo giudizio espresso sul nostro hotel. Speriamo di riaverla in futuro come nostro ospite e cercheremo di meritarci 5 su 5.Ancora grazie per averci scelto e cordiali saluti,

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I stayed here for business, initially making a 4 night booking on Expedia. I purposely chose the Flexible pay at property rate, in the event of my plans changing. After my first night, my plans did indeed change, meaning I would only need a 3 night booking. I explained to the hotel who said this shouldn’t be a problem to amend but to contact Expedia. Upon contacting Expedia they mentioned the hotel must change the booking. The hotel would not change the booking and insisted I would be charged for the final night which I would not need. They would not budge on this, being incredibly stubborn. What is the point in booking pay-at-property on non-advance flex rates.. clearly none. As well as going back on their word.. This bad practice of “cutting off their nose to spite their face” was effectively “well, we’re going to charge you because we can”, taking into no account my reason for booking non-advance purchase. It’s really a pretty poor show, for an otherwise nice hotel. It really has left me wondering that when I’m next in the area, if I would stay here. Be wary when making any sort of flex pay-at-property rate at this hotel; they probably won’t honour it and that’s a real shame. Taints my experience of visiting beautiful Tuscany.
2023년 8월에 4박 숙박함
답변 제공: Teodora 님, 2023년 8월 7일
Dear Mr. David ,Thank you very much for staying with us and for taking the time to share your feedback. We have well noted your comments, however we are happy to know that the overall your stay experience was much enjoyable and you were disappointed just about the cancellation policy for the last night. As you can check by yourself, in your reservation there is thecancellation policy with free cancellation and modification till 06:00 p.m. 31/07/23. We have only follow what you already knew and accepted during the early phase of booking your stay. It has been a pleasure to have you staying with us and we hope to have the opportunity to welcoming you back next time you visit Siena for business or pleasure. Kind regards.

8/10 - 좋아요

Claes

2023년 7월에 1박 숙박함
답변 제공: Gianni - Reception 님, 2023년 8월 4일
Dear Mr Claes,thank you for your review. We're glad you've enjoyed your stay and hope to have you back in the future.Kind regards,

10/10 - 훌륭해요

Courtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Noemi - Reception 님, 2023년 8월 2일
Dear Guests, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. Your comments are precious for us to improve the quality of the services we offer to our guests. We look forward to welcoming you again soon in our facility.

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A well placed stay!
Good hotel on the outskirts of Siena, that offers ample parking, along with a good sized pool, for taking time out. Great staff that are happy to help and make your stay as good as it can be. Rooms are both tidy and spacious, offering every detail that you may require. With it only being a short taxi ride in to the centew if Siena, this is a good location to saty at during your visit.
2023년 7월에 1박 숙박함
답변 제공: Julia 님, 2023년 7월 27일
Dear Mr. Lee,thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. Thanks also for your mention about the hotel staff. I shared your kind words with them. We therefore hope that you will choose us again during your next stays in Siena. Hope to see you soon, best regards!

10/10 - 훌륭해요

jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous stay. Staff are very friendly. Hotel is out of city center but has a great pool and restaurant on site. 12-15 Euros for taxi into town. Highly recommended.
답변 제공: Gianni - Reception 님, 2023년 7월 17일
Dear Jane,thank you very much for your great review, it's been a pleasure having you here and we hope to welcome you back in the future.Kind regards,

10/10 - 훌륭해요

Stephen

2023년 7월에 3박 숙박함
답변 제공: Gianni - Reception 님, 2023년 7월 15일
Dear Sir,thanks a lot for the 10/10 score, it's been a pleasure being at your service.We hope to welcoming back in Siena in the future.

10/10 - 훌륭해요

Courtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed at this hotel to be close to the hospital where our daughter was transferred in an emergency situation. This was not a planned visit for us - not a vacation. The staff here was over the top considerate and accommodating of our situation. It’s also a lovely hotel with a beautiful pool and great restaurant - I’d highly recommend this hotel!!
2023년 7월에 3박 숙박함
답변 제공: Noemi 님, 2023년 7월 9일
Dear Ms. Courtney, Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. Thanks also for your mention about the hotel staff. I shared your kind words with them. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards,

10/10 - 훌륭해요

Husam

2023년 6월에 5박 숙박함
답변 제공: Gianni - Reception 님, 2023년 7월 11일
Dear Mr Husam,we thank you very much for the great score you awarded us. We hope to have you back in our Hotel soon.Kind regards,

10/10 - 훌륭해요

Ismary

2023년 6월에 7박 숙박함
답변 제공: Gianni - Reception 님, 2023년 6월 29일
Dear Mr Ismary,thank your for the great score!! We're delighted you've enjoyed your stay with us and hope to welcome you back in the future.Kind regards,Gianni

10/10 - 훌륭해요

Juliana

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
Wonderful!!!
2023년 6월에 1박 숙박함
답변 제공: Teodora 님, 2023년 6월 7일
Juliana,many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enoyed your recent stay with us.We hope to welcoming you back in the near future. Warm regards,

10/10 - 훌륭해요

Emmanuelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Gianni - Reception 님, 2023년 5월 21일
Dear Madam,thanks a lot for the perfect score!We hope to have you back soon.Kind regards,

8/10 - 좋아요

MARCUS VINICIUS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Marika Ippolito Revenue Supervisor 님, 2023년 5월 18일
Dear Marcus,Thank you for taking the time to let us know about your experience while staying with us at Four Points by Sheraton Siena. We really hope you had a great time here and you enjoyed your experience with us. It was a pleasure for us to have you here. Have a nice day and we hope to see you soon again here at Four Points by Sheraton Siena. Best Regards,

8/10 - 좋아요

ERIKA 님, SANTO DOMINGO

2023년 5월에 3박 숙박함
답변 제공: Teodora 님, 2023년 6월 7일
Erika,Thank you for taking a moment to share your review.We look forward to welcoming you back again soon. Best Regards,

4/10 - 별로예요

Nora

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Hôtel éloigné du centre de Sienne, impersonnel Hôtel recevant beaucoup de groupe. La chambre n’était pas prête à notre arrivée, aucune amabilité de la part de la réceptionniste, pas de proposition de boisson ou d’attente .Nous nous sommes changés sur le parking . Salle de petit déjeuner très bruyante et personnel dépassé car plein de monde .( 1er mai) Hôtel décevant pour le prix exorbitant payé. Je ne le recommande pas .
2023년 4월에 1박 숙박함
답변 제공: Marika 님, 2023년 5월 3일
Chère Nora,Merci beaucoup pour votre séjour au Four Points by Sheraton Siena et d'avoir poster un commentaire sur votre séjour dans notre hotel. Avant de reserver la chambre dans notre hotel, vous saviez que nous n'étions pas dans le centre historique de Sienne. Nous ne sommes pas loin du centre, nous sommes seulement a 2,5 kilomètres. La chambre n'était pas prête car vous êtes arrivés bien avant l'heure du check-in. Malheureusement, les chambres ne sont pas toujours prêtes surtout si le jour précédent nous sommes complets. Le check-in c'est à partir de 15:00 heures. Si vous aviez besoin de la chambre le matin, vous auriez nous aviser avant. Nous aurions tout fait pour vous le garantir. Je suis désolée si votre experience ici se n'est pas déroulée selon vos attentes.Bonne journée,

10/10 - 훌륭해요

Jiansen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Marika 님, 2023년 5월 3일
Dear Jiansen, thank you for your very kind review. It was a pleasure for us to have you here. Have a nice day and we hope to see you soon again here at Four Points by Sheraton Siena.Best Regards,

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfekte Unterkunft!
2023년 4월에 6박 숙박함
답변 제공: Marika 님, 2023년 4월 18일
Dear Michael,We thank you for staying with us at Four Points by Sheraton Siena and for taking the time to leave a feedback on our hotel. We look forward to seeing you again soon.Kind regards,

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Customer Service Excellence!
The check-in experience was exemplary! A new way to welcome weary travelers! The staff were completely customer-focused at all times and made our experience there amazing. The facilities are clean and extremely well appointed. We will be back and definitely recommend!
2023년 4월에 2박 숙박함
답변 제공: Marika 님, 2023년 4월 18일
Dear Ann,We would like to take this opportunity to thank you for your recent stay with us at Four Points by Sheraton Siena. We hope it was enjoyable and met your expectations. Thank you for taking the time to leave a feedback which is essential for us to ensure the quality of our service.We wish you a great day, a safe onward journey and look forward to welcoming you back in the near future.kind regards,

6/10 - 괜찮아요

Assia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Marika 님, 2023년 5월 3일
Dear Assia,We would like to take this opportunity to thank you for your recent stay with us. We hope it was enjoyable and met your expectations. We wish you a great day, a safe onward journey and look forward to welcoming you back in the near future.Kind regards,

8/10 - 좋아요

Sergio 님, Caserta

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tutto bene,camera,pulizia,servizi e personale,tranne che trovo eccessivo il supplemento di 8 euro per avere il caffè in camera.
2023년 2월에 2박 숙박함
답변 제공: Marika 님, 2023년 2월 17일
Buongiorno Sig. Manna,La ringraziamo per aver scelto di soggiornare presso il Four Points by Sheraton Siena e per aver lasciato un feedback sul Ns hotel. Vorrei soltanto precisare che il supplemento di euro 8,00 è previsto nel caso in cui viene ordinato del cibo in camera. Nel caso in cui vengono ordinate soltanto bevande, il supplemento applicato per il room service è pari a euro 2,00 e nel Suo caso è proprio questo l'importo che è stato addebitato (sia ieri mattina sia oggi). Visto che deve ancora effettuare il check-out, qualora ne avesse bisogno, rimaniamo a Sua completa disposizione per ulteriori chiarimenti. Buona giornata,

8/10 - 좋아요

JOHN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In general it was good. Free parking was nice and if you have a car then getting to the "Old City" was very easy.
2023년 1월에 3박 숙박함
답변 제공: Teodora 님, 2023년 2월 8일
Thank you very much for having stayed with us and for taking time to share your review.It has been a pleasure to look after you and we hope to have the opportunity to welcoming you back in the near future. Kind regards,

10/10 - 훌륭해요

Rafael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel excelente, quarto amplo, banheiro grande e excelente chuveiro, boa localização para quem esta visitando varias cidades da região, cafe da manha bom.
2023년 1월에 2박 숙박함
답변 제공: Teodora 님, 2023년 2월 1일
Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enoyed your recent stay with us.

10/10 - 훌륭해요

Antonio 님, Brooklyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
답변 제공: Teodora 님, 2023년 1월 25일
Gentilissimo Antonio, La ringraziamo per aver condiviso con noi i suoi feedback riguardanti il suo soggiorno. Siamo felici di leggere che abbia apprezzato pienamente la sua esperienza qui al Four Points ! Speriamo di poterla avere nuovamente molto presto tra i nostri graditissimi ospiti! Cordiali Saluti,

10/10 - 훌륭해요

bertrand

2022년 12월에 1박 숙박함
답변 제공: Teodora 님, 2023년 1월 2일
Dear Bertrand , Thank you very much for having stayed with us and for taking time to share with us your feedback. It has been a pleasure to have you staying with us and we hope to have the opportunity to welcoming you back next time you visit Siena.

10/10 - 훌륭해요

Martin

2022년 11월에 1박 숙박함
답변 제공: lucia 님, 2022년 11월 29일
Thank you to stayed with us. We hope to see you again at Four Points in Siena.

10/10 - 훌륭해요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was great thank you
2022년 10월에 2박 숙박함
답변 제공: Federica 님, 2022년 10월 22일
Thank you Christian for taking some time to leave such a great review on your stay. Wish you a lovely weekend and hope to see you soon in Siena again.Best regards,

10/10 - 훌륭해요

Riccardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Umberto Pomentale 님, 2022년 10월 14일
Gentile Sig. Riccardo,ringraziamo per aver soggiornato da noi al Four Points by Sheraton Siena e per aver dedicato del Suo tempo nel lasciare un feedback positivo sulla nostra struttura alberghiera. Ci auguriamo di rivederla presto e con l'occasione saluto cordialmente.Umberto Pomentale

8/10 - 좋아요

Eva

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I liked about this property that it has a complimentary parking for the guests.
2022년 10월에 3박 숙박함
답변 제공: Umberto Pomentale 님, 2022년 10월 14일
Dear Beatriz Viramontes,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Siena.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Siena and we hope you choose to create more memories here whenever your travels bring you back to Siena.Best RegardsUmberto Pomentale

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean, comfortable and staff was friendly and helpful.
2022년 10월에 1박 숙박함
답변 제공: Umberto Pomentale 님, 2022년 10월 14일
Dear Guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Siena.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Siena and we hope you choose to create more memories here whenever your travels bring you back to Siena.Best RegardsUmberto Pomentale

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Typical chain style hotel
Typical room in chain style hotel, nothing bad, but also nothing special. Just enough trying to justify the price.
2022년 9월에 3박 숙박함
답변 제공: Umberto Pomentale 님, 2022년 10월 14일
Dear Guest,Thank you for taking some time to leave a review on your stay at Four Points.We look forward to seeing you again soon with the hope of offering you a better service and improving where possible.Best regardsUmberto Pomentale

8/10 - 좋아요

Panitan

2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Lorena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Habitaciones amplias
2022년 10월에 1박 숙박함
답변 제공: Umberto Pomentale 님, 2022년 10월 8일
Dear Lorena,On behalf of the entire hotel team, I want to thank you for such a good review.It is always encouraging to hear positive feedback!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

karla

2022년 9월에 1박 숙박함
답변 제공: Umberto Pomentale 님, 2022년 10월 8일
Dear Guest,On behalf of the entire hotel team, I want to thank you for such a good review.It is always encouraging to hear positive feedback!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Sylvia

가족 여행
좋아요: 청결 상태
We enjoyed our stay there
2022년 8월에 2박 숙박함
답변 제공: Umberto Pomentale 님, 2022년 9월 1일
Dear Sylvia,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Siena.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Siena and we hope you choose to create more memories here whenever your travels bring you back to Siena.Best RegardsUmberto Pomentale