룸, 퀸사이즈침대 2개 | 저자극성 침구, 오리/거위털 이불, 객실 내 금고, 책상
예약 가능 여부 확인

델타 호텔스 바이 메리어트 산타클라라 여행 후기

3 out of 5
델타 호텔스 바이 메리어트 산타클라라
2151 Laurelwood Rd, Santa Clara, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 227개 이용 후기 중 152개" "
평점 8 - 좋아요. 227개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 227개 이용 후기 중 12개" "
평점 4 - 별로예요. 227개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 227개 이용 후기 중 10개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

4/10 - 별로예요

SUNG HO

출장 여행
좋아요: 청결 상태, 직원 및 서비스
답변 제공: Odette Hernandez 님, 2023년 12월 22일
Thank you for your review. Was there anything in particular that did not meet your expectations? It would help us know on what areas we are lacking to make sure that all of our guest's stays are comfortable ones.

2/10 - 너무 별로예요

SUNG HO

2023년 12월에 3박 숙박함
답변 제공: Odette Hernandez 님, 2023년 12월 22일
Thank you for your review. Was there anything in particular that did not meet your expectations? It would help us know on what areas we are lacking to make sure that all of our guest's stays are comfortable ones.

8/10 - 좋아요

CHEOLHONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔
전체적으로 친절하고 룸 서비스도 편안했습니다. 다만 조식 메뉴가 한정된 것이 아쉽습니다.
2023년 7월에 2박 숙박함
답변 제공: The Delta Team 님, 2023년 7월 15일
Thank you for your kind review. I am glad that you liked our facilities and our service. I will forward this to my management and hopefully they can add more options to the breakfast. We strive to make your stay as enjoyable as possible and this will help us in the future to make sure that all of our guests find our breakfast satisfactory.Sincerely,The Delta Team

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
My daughter and I were upset that the pool was not available and that we were not informed before we made the reservation. We would have chose a different hotel with a working pool.
2024년 2월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2024년 2월 12일
Thank you for your review. Our pool is available for our guests, however, please note that it is an outside heated pool. I'm sorry if the weather has been cold and you couldn't enjoy our pool, however it is expected at this time of the year. We hope to see you again when the weather is not as chilly and you are able to enjoy the pool.

10/10 - 훌륭해요

Mike

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

jennifer

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place with clean modern design. Restaurant/bar was surprisingly very very good.
2024년 1월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 23일
Thank you for your kind review. We are glad that you enjoyed your stay, and hope to see you again soon!

8/10 - 좋아요

Jeremy

2024년 1월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2024년 2월 12일
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 - 훌륭해요

young

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 23일
Thank you for your kind review. We are glad that you enjoyed your stay, and hope to see you again soon!

10/10 - 훌륭해요

Kellee

출장 여행
좋아요: 편의 시설/서비스
The SERVICE is OUTSTANDING, INCREDIBLY COMFORTABLE BEDS, PILLOWS. SUPER CLEAN, QUIET, NOT TOO BUSY and DELICIOUS FOOD CHOICES! HIGHLY RECOMMEND!!!
2024년 1월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 23일
Thank you for your kind review. We are glad that you enjoyed your stay, and hope to see you again soon!

8/10 - 좋아요

Pablo Benvenuto

출장 여행
2024년 1월에 3박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 26일
Thank you for your kind review, we are glad that you enjoyed your stay. We hope that you come back soon!

6/10 - 괜찮아요

MARC

출장 여행
Nice but too expensive
I arrived about 8pm for my one night stay for a work conference the next morning. The front desk attendant asked if I’d prefer to stay in a 2-queen room on the first floor because the king room required me to go outside. I took the room on the first floor and it was nice but basically in the parking lot so it was a little weird with people walking by my window while I was getting ready in the morning.
2024년 1월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 12일
Thank you for your review, our classic standard rooms do face the parking lot. We also offer Tower Suites in the main building that might be better suited for your needs. We hope that otherwise you enjoyed your stay.

10/10 - 훌륭해요

India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 10일
Thank you for your kind review. We are glad that you enjoyed your stay with us. Hope to see you again soon!

10/10 - 훌륭해요

Noemi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 10일
Thank you for your kind review. We are glad that you enjoyed your stay with us. Hope to see you again soon!

10/10 - 훌륭해요

Lakesha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2023년 10월에 3박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 2일
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 - 훌륭해요

Aubree

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that there was food and drinks available
2023년 12월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 2일
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 - 훌륭해요

Paula

2023년 12월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2024년 1월 2일
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

10/10 - 훌륭해요

Jan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 12월 22일
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

10/10 - 훌륭해요

Kimiko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Employee are so nice kind and helpful. Hotel room was clean and new. We had a really great stay. Thank you
2023년 12월에 1박 숙박함
답변 제공: Dennis A. 님, 2023년 12월 8일
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 - 훌륭해요

Kimiko

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Dennis A. 님, 2023년 12월 8일
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 - 훌륭해요

Brian

2023년 11월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2023년 12월 22일
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 22일
Thank you for your kind review. We are glad that you enjoyed your stay. Hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Snarky Front Desk
The employees at the lobby were not very helpful with our arrival. One of the card machines was broken and kept saying that the card was declining, so I had to go back out to my car to keep getting new credit cards to use. The lady who was “helping” us through all this had a snarky attitude and did not really seem to know what she was doing. Overall it was a good stay, but just started out a little rocky.
2023년 11월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 11일
Thank you for your review, I will forward this to my Front Desk manager and we will make sure that our staff is well trained to help our guests in a kinder manner. We are glad to hear that you enjoyed your stay regardless.

6/10 - 괜찮아요

John

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 11일
Thank you for your review. Was there anything in particular that we could work on to make your stay more enjoyable? Please do let us know, it help us grow if we knew where we could improve.

10/10 - 훌륭해요

Ernest

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed that there was a coffee shop and bar so we were able to enjoy a night cap and not worry about driving.
2023년 10월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 11일
Thank you for your kind review. We are glad that you enjoyed your stay, hope to see you again soon!

10/10 - 훌륭해요

Michael

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and value among other more expensive properties in the area. The reception staff was exceptionally helpful and courteous.
2023년 10월에 3박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 11일
Thank you for your kind review. We are glad that you enjoyed your stay, hope to see you again soon!

10/10 - 훌륭해요

Jorge

가족 여행
Good service
2023년 10월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 11일
Thank you for your kind review. We are glad that you enjoyed your stay, hope to see you again soon!

10/10 - 훌륭해요

Diana

2023년 10월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 11일
Thank you for your kind review. We are glad that you enjoyed your stay, hope to see you again soon!

2/10 - 너무 별로예요

Maya

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Recovering from surgery without their A/C working. Incredibly hot, and the noise from the A/C fan would wake us up hourly as it sounded like a door slamming. We requested help but we were told it’s a maintenance issue and they’re not available nor are they on site at this time.
2023년 10월에 2박 숙박함
답변 제공: Dennis 님, 2023년 10월 24일
Dear Maya,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our Hotel is our goal and unfortunate noises caused by the A/C unit does keep guests wondering why the noise won't stop. I apologize that we did not fulfill that expectation during your visit. This hotel the newest Branded Marriott in the Bay Area has had a total remodel, it's an older building that has it's corks. I will address this with our Maintenance leaders to ensure this is an isolated incident, and correct it.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Dennis AlexandreFront Desk Supervisor

10/10 - 훌륭해요

Nicholas

2023년 9월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 22일
Thank you for your review, we are glad that you enjoyed your stay. We hope to see you soon

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lobby smells fantastic, fresh and clean with aromatherapy of some sort. The entire hotel was clean and staff friendly and helpful. Definitely coming back.
2023년 10월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 18일
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you soon!

10/10 - 훌륭해요

Josh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went for the 49ers game in a good area to walk to the stadium clean great staff good place to stay
2023년 10월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 18일
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay
This was my first stay in a Delta Hotel. The hotel is the nicest, cleanest, and most comfortable hotel I have stayed in. Great job, Marriott!
2023년 10월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 18일
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

8/10 - 좋아요

Amanda

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 10월에 3박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 18일
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

10/10 - 훌륭해요

Ambra

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and management especially were amazing
2023년 10월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 18일
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

10/10 - 훌륭해요

Roberto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a great place to go! Bar was fun, staff was very nice, place was clean! Thank you!
2023년 10월에 3박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 18일
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

4/10 - 별로예요

James

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room assign was nice and clean, yet it had a weird smell. The worst part was a motion sensor activated bright light in the bathroom. Every time the bathroom was used in the middle of the night, the light activated. The prepaid breakfast was poorly excecuted and took too long for the few people waiting. Pros: Nice and clean hotel, Cons: additional charges for parking and breakfast, plus the super bright light.
2023년 9월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 11일
Thank you for your kind review. I will forwards this to my Food and Beverage manager and my Maintenance manager to address the issues that you encountered. We appreciate your feedback.

8/10 - 좋아요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, everything was pretty good the AC just didn't seem to get cool enough. Also, the staff at the Starbucks were ok, but just not that friendly.
2023년 10월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 11일
Thank you for your review, I will forward this to my food and beverage manager and my maintenance manager to address the issues you encounter. We appreciate your feed back!

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente para visitar Levi’s Stadium
2023년 10월에 3박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 18일
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice establishment. Will stay there again.
2023년 10월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 18일
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

10/10 - 훌륭해요

Debbie

단체 여행
2023년 10월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 5일
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

10/10 - 훌륭해요

Rochelle

2023년 10월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 5일
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

8/10 - 좋아요

John

2023년 9월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 5일
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

8/10 - 좋아요

Giuseppe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 5일
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

8/10 - 좋아요

Araceli 님, Bakersfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 5일
Thank you for your kind review, we are glad that you enjoyed your stay. Hope to see you again soon!

10/10 - 훌륭해요

eresvey 님, Elk Grove

2023년 9월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2023년 11월 11일
Thank you for your kind review. We are glad that you enjoyed your stay, hope to see you again soon!

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
No free breakfast. Bathroom sink plugged up. 1st night not enough towels. Overall good stay and quiet.
2023년 9월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 5일
Thank you for your review. We do not offer free breakfast, however we do have several package rates that do include it. I am glad that you liked the hotel and hope that you stay with us again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel in good neighborhood but amenities were misleading. The dining room and bar area had no table service. Guests have to stand in line to order either food or drinks and the prices charged were in line with full service “fine dining”. Early in the evening we had an appetizer, cauliflower bites which were goid, served with stainless silverware. Later that evening we ordered a Caesar salad with barely any dressing that the spices overpowered the taste, and was served with plastic forks. Tables were not cleared till close to closing time. It was an evening of a football game but feel the management could have prepared better.
2023년 9월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 5일
Thank you for your review. I will make my Food and Beverage manager aware of this. This comment will help us greatly improve our service.

10/10 - 훌륭해요

Shelby

2023년 9월에 2박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 18일
Thank you for your kind review. We are happy that you enjoyed your stay with us. Hope to see you again soon!

8/10 - 좋아요

Linyu

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We did not in hotel part. They assigned us in the small building behind. The location is easy to go where we want.
2023년 9월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 10월 5일
Thank you for your review. I apologize if the description of the rooms seems lacking. Our classic rooms are located in our garden patio area, a smaller building surrounding the main hotel. These rooms have been newly remodeled and are up to the highest Marriott standards for all of our guests. I will contact Expedia to have a more detailed description of these rooms. I hope that your stay was pleasant regardless of this.

8/10 - 좋아요

MARIA ELENA 님, Sacramento

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are courteous and professional. It’s clean, quiet, and food is good.
2023년 9월에 1박 숙박함
답변 제공: Odette Hernandez 님, 2023년 9월 20일
Thank you for your review, we are glad that you enjoyed your stay. We hope to see you again!