Hi Gloria,On behalf of our entire team, I would like to apologize for your experience. I assure you that we will review these comments with our team to further research the matter. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi Franciso,A hearty thanks for your review. We are glad that you liked our spacious rooms Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

Hi Ivett,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

Hi Mereia,On behalf of our entire team, I would like to apologize for your experience. I assure you that we will review these comments with our team to further research the matter. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi Maria,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

Dear Guest,Appreciate you for bringing this issue to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. I’ll try my best to make this situation right. We hope in the future you will give us another opportunity to show you our usually excellent hometown hospitality.

Hello Mereia, We appreciate you taking the time to share your experience with us. Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for an even better stay!

Hello Eddy,We appreciate your feedback on your recent stay with us. It's great to hear you found our staff helpful and enjoyed our convenient location for accessing downtown. We will take note of your comments regarding the room pictures for future improvements.

Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

Hi Mereia,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

Hi Maria,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!!

Hi Myles,Thank you for taking the time to rate us. It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future

Hi Alicia,Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.

Hello Mereia, We appreciate your feedback and apologize for any inconvenience caused. Our team will look into this matter to ensure a more enjoyable experience for our future guests. Thank you for bringing this to our attention.

Hello Maria,We appreciate your feedback on the cleanliness of our hotel. We'll make sure to look into the bathroom maintenance as part of our ongoing improvements. Thank you for bringing this to our attention.

Hello Mereia,We appreciate you choosing our hotel for your stay. Please do not hesitate to contact us directly with any further comments or concerns you may have about your experience. We value your input and hope to welcome you back in the future.

Hi Federico,Thank you for your review. Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

Hi Mereia,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hello Julie,We are pleased to hear that you enjoyed the excellent service and friendly staff during your stay. Your feedback about the convenient location and pleasant atmosphere is appreciated. Your safety is our top priority, and we are glad you felt secure on our premises. Thank you for choosing our hotel, and we hope to welcome you back soon!

Hi Mereia,We're delighted to hear that you enjoyed a peaceful and restful stay with us. Providing a quiet and comfortable environment for our guests is important to us, and we're pleased that you were able to get a good night's sleep. Thank you for choosing our hotel, and we hope to welcome you back for another relaxing stay in the future!

Hi Rafael,We apologize for the inconvenience experienced. Rest assured, we're addressing the property damage promptly. Mold and shower issues are being tackled for a fresher experience. Upgrades are underway to improve door functionality and lighting for a better stay. Thank you for bringing these concerns to our attention.

Hi Edgar,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Hello Jessica,Thank you for sharing your feedback with us. We regret to hear about your less than satisfactory experience during your stay. We always strive to provide our guests with a pleasant stay and we appreciate you bringing this to our attention.

Hello Jaida,We appreciate your rating of our hotel! We hope you had a pleasant stay with us. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love to hear from you.

Hi Arturo,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcomes our guest's ideas and suggestions. Hope to see you very soon!

Hi Amanda,Glad to know that you liked our friendly staff. However, we apologize for the challenges you encountered during your stay. Your feedback is invaluable, and we are addressing the issues raised to enhance our room quality and housekeeping services. We appreciate your recognition of our friendly front staff, and rest assured, that steps are being taken to ensure a more enjoyable experience on your next visit. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

Hi Connie,Receiving a perfect 10 rating from you is truly an honor! We're thrilled that you had an outstanding experience with us. Your satisfaction is our utmost priority, and we appreciate your recognition. We eagerly await the pleasure of serving you again on your future visits. Thank you for choosing us!

Hello Julie,We're thrilled to hear that you had a fantastic experience during your stay with us! We truly appreciate your support and hope to welcome you back in the future for another exceptional stay.

Hello Andrew,Thank you for choosing our hotel for your stay. We appreciate your perfect rating and are glad to hear that you had a great experience. Should you have any further feedback or suggestions, please feel free to reach out to the hotel directly. We hope to welcome you back in the future.

Hello LONG, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will take it into consideration for future improvements. If there's anything else we can assist you with, please let us know.

Hi Paul,We apologize for the challenges you encountered during your stay. Your experience falls below our standards, and we're committed to addressing and rectifying these issues immediately. Please allow us the opportunity to make it right by reaching out to our customer service team. We value your feedback and are dedicated to ensuring a more positive experience in the future.

Hello Lizeth,We appreciate you taking the time to review our hotel! If there's anything specific you would like to share about your stay, please feel free to reach out to us directly. We are always looking for ways to improve and provide the best experience for our guests. Hope to have the opportunity to welcome you back in the future.

Hello Lizeth,Thank you for staying with us and for the excellent rating! We're thrilled to hear that you had a wonderful experience at our hotel. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We would love to welcome you back in the future!

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hello Lizeth, We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, please feel free to reach out to us so that we can address them for you. We value your input and hope to have the opportunity to welcome you again in the future.

Hi Joel,We regret the 1-star rating and are disheartened by your experience. Your satisfaction is our priority, and we urge you to provide detailed feedback on your concerns. Please afford us another opportunity to address and enhance our services based on your valuable input.

Hello Patricia, Thank you for sharing your feedback with us. We appreciate your concerns regarding the maintenance issues you encountered in your room. We apologize for any inconvenience caused during your stay. Your comments will be shared with the appropriate departments to ensure improvements are made. Should you have any further concerns, please feel free to contact our management directly.

Hello Veronica,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience. We appreciate your kind words and hope to welcome you back again in the future.

Dear Guest, We apologize for any inconvenience you may have experienced during your stay. Our team takes cleanliness and maintenance very seriously, and we assure you that we strive to provide a comfortable environment for all our guests. If you have any further concerns, please reach out to our management directly.

Hello Ashley,Thank you for recommending our hotel as clean with friendly staff. We appreciate your positive feedback and look forward to welcoming you back in the future.

Hello Angel, We're sorry to hear about your recent experience at our hotel. Our housekeeping team strives to ensure a clean and comfortable stay for all of our guests. We encourage you to reach out to our management team directly so they can address your concerns. Thank you for bringing this to our attention.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello kevin,Thank you for your positive feedback on our hotel! We appreciate your rating and are glad you had a great experience. We hope to welcome you back soon!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Evelyn,We apologize for the disappointing experience you had during your stay. Cleanliness and safety are top priorities for us, and we're sorry for falling short. We'll investigate and address these concerns, including the lack of a phone in the room and the door latch issue. Your feedback is crucial, and we appreciate your honesty. We aim to provide a safe and comfortable environment for all our guests, and we will work to ensure a better experience in the future. Thank you for sharing your concerns.