숙박 시설 입구

모텔 6 서니베일, 캘리포니아 - 사우스 여행 후기

2 out of 5
모텔 6 서니베일, 캘리포니아 - 사우스
806 West Ahwanee Ave, Sunnyvale, CA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 705개 이용 후기 중 201개" "
평점 8 - 좋아요. 705개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 705개 이용 후기 중 150개" "
평점 4 - 별로예요. 705개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 705개 이용 후기 중 70개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

JS

출장 여행
It's just reasonable for the low price. Good
2022년 10월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2022년 11월 14일
Dear JS,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you.

8/10 - 좋아요

Sungwook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2021년 11월 3일
Thank you for positively rating your stay!! Nancy Y. #Team6

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
저렴하고 따듯한 물도 잘 나오는 호텔
아늑하고 저렴하게 이용하기 좋았어요, 다만 벌레가 가끔 나와서 당황하긴했는데 그거외에는 거의 괜찮았어요

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
가격대비 가성비는 괜찮아요
다만 호텔 안에 아무 것도 없어요. 비누랑 1회용 컵 수건이 다 입니다. 헤어드라이어, 세면도구 꼭 챙겨가야하구 와이파이도 돈 내고 써야하니 인터넷 이용 맘ㅎ이 필요하신분은 신중하게 선택하길요..

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Too noisy
Too noisy from the road. More ten guys from next room made a lot of noise in front of my room. I could not sleep.

6/10 - 괜찮아요

실제 이용하신 고객

so so
Good! but, wifi is not free...... need $3 per device

8/10 - 좋아요

Carlos Gutierrez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

8/10 - 좋아요

Steve 님, Seminole

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It appeared as if the bathroom had recently been redone and it was in much better shape than the one we had stayed in last year. Again, having a small refrigerator and microwave fit our needs perfectly.
2024년 4월에 5박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Kenji

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
キレイで治安の良いモーテルでした。スタッフの対応も丁寧でした。
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 1일
Hi Kenji, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

6/10 - 괜찮아요

Maria

2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 29일
Hi Maria,Thank you for positively rating your stay!Lilith#Team6

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No shampoo to take a shower. Bathroom fan is so loud that you cannot sleep with it on. Light and fan under 1 switch. Can hear neighbors talking and street noise. Small room. Under average.
답변 제공: Nancy Y. 님, 2024년 3월 19일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 - 훌륭해요

ryan 님, Mechanicsburg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great. No roaches like their sister hotel across the street
2024년 2월에 3박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

ryan 님, Mechanicsburg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 6박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 - 훌륭해요

ryan 님, Mechanicsburg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service
2024년 2월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 - 좋아요

Timothy

좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was nice when I had concerns.
2024년 2월에 4박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

Hope 님, spring

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was okay
2024년 3월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Hope,Thank you for positively rating your stay!!Maz K.#Team6

6/10 - 괜찮아요

Bonnie

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I was there because my son was having heart surgery at Sanford Hospital and when I was going to increase my stay the rates nearly tripled for the holiday season. I had to leave him in California and go home to Nevada because I could no longer afford the rates. I tried contacting upper management to explain my situation, they didn't care. They just wanted more money. Greedy, uncaring property owners. I don't recommend them. As far as the noise, some people shouldn't have children. It was awful. I was already stressed out, and that kid screaming and banging on the wall and door in the room next to me was just horrible. It was every single evening. Calling the office did nothing. Those parent's were just rude. Plus i had to have my key card redone practically every day. Shoddy equipment, noisy people, greedy owner's... just a terrible experience all around.
2023년 12월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Bonnie,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

6/10 - 괜찮아요

Eloisa

No hot water
2024년 2월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Eloisa, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

8/10 - 좋아요

Ernest

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean room and good customer service.
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hi Ernest,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 - 좋아요

Andi 님, OLYMPIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
hair dryer available upon request.
2024년 1월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Andi,Thank you for positively rating your stay!!Maz K.#Team6

10/10 - 훌륭해요

Erika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Marna 님, Menifee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was restful and convenient.
2024년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 30일
Hi Marna, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 - 너무 별로예요

Jose

2024년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

tasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy , convenient, budget friendly
Great stay , close to Stanford ( 15 min ) food close by . Grateful for pet friendly.
2024년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 23일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 - 별로예요

Chandra

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed at this hotel before but I was not satisfied with this last day. Upon checking in, the representative told me that my room would be upstairs and it was located right next to the staircase. I was in town for work so I needed it to be quiet and asked to be relocated to a room away from the stairs. He told me no that they were almost sold out and that if he moved my room he would have to change my room type and charge me. The hotel was nowhere near sold out as it was barely any cars or people there that day so it really irritated me that he wasn't willing to assist. The bed was horrible. Probably the worst I've ever slept on in a hotel. Again, I have stayed at this hotel before so I don't know if they recently changed mattresses or if this room just had a crappy mattress but it was terrible. I tossed and turned all night and didn't hardly get any sleep. Stay away from room 232. The bed sucks. The room was clean and usually is when I stay at this hotel. Not sure if I was stay here again since I don't want to take the risk of having a crappy mattress again?
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 17일
Hi Chandra, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 - 괜찮아요

Donald 님, White Rock

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
I had the bare bones lowest price option, which did not include any amenities, so no refrigerator or microwave or coffee maker. Only real complaint was the key to the room kept getting unworkable and had to be reprogrammed a couple times over the 4 nights I was there.
답변 제공: Brand Experience Team 님, 2024년 1월 23일
Hi Donald, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 - 괜찮아요

Alicia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Jaime

단체 여행
좋아요: 청결 상태
Overall a Decent Stay.
Not much to say about a motel 6 but I’ll give credit when it’s due. It’s one of the smaller sized motel 6, which I don’t think it really matters to some but the less rooms the less people, crowds, potential noisy neighbors if your more of a low key person. Location is great, fast food within walking distance, other hotels and gas stations too. Free entrance is literally across the street and not too far from SF, 35 minute drive or so without traffic. Room was very clean, checking attendant was friendly and even called to make sure if everything was okay about an hour after check in. That was thoughtful. No noisy neighbors and area around location was nice. There’s was an odd incident where a stranger knocked on my door asking for someone by name which i thought was extremely odd as I never had anything like this happen but calmly said they have the wrong room. He left and didn’t return. Weird right? Other than that, a decent stay at motel 6 this time around.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Jaime,We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Lilith#Team6

8/10 - 좋아요

Andrei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right price for this type of hotel.
2023년 12월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Andrei,Thank you for positively rating your stay!Lilith#Team6

6/10 - 괜찮아요

Richard

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Better low cost options
Hotel attendant busy with other guests waited outside (lobby door was locked) in the cold and rain before he came back. got the room, smelled like an ashtray. After signing 20 instances of no-smoking in the room or else fees asked to get a new room. No refrigerator. No microwave. Bathroom fan was noisy beyond belief. The room was clean and looked like it was modernized but the walls, doors and windows were still letting in outside noise. Stayed for a few days only but it wouldn't be acceptable for anything more than a quick business trip.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Richard, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Upgrade Ventilation…
Melissa, a shift manager was very accommodating. I appreciated her kindness and professionalism. My stay started off finding black mold in my reserved room. This location, the engineering, lacks proper circulation in the bathrooms thus condensation buildup happens on the walls/ceiling. IMO. Nonetheless, Melissa was accommodating as best as availability of rooms would allow. We were given another room on entry level, which for a day or two was okay until it wasn’t. Due to the guest above us, we couldn’t sleep from nonstop moving. I was directed to speak to another manager, who at first was not understanding but can along with continued persistence to be moved to another room on the second floor to ensure for rest. The last day was the best sleep we received in the last couple days, which was great!
2023년 12월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Traveler, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Pete

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Hector

Booked the Monday through Saturday stay through Expedia for an employee. After the first night, the employee requested to move
2023년 12월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 19일
Hi Hector, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

Kirstie

별로예요: 편의 시설/서비스
I have to go back to the hotel for the key to be properly checked out. Its just a card key and they can replace it with another. Thats too much inconvenience for customers especially if we work far away from the hotel and all we need to do is check out

6/10 - 괜찮아요

Ron

2/10 - 너무 별로예요

Ronny

2023년 12월에 1박 숙박함

8/10 - 좋아요

Mehul

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mike

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Enrique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great service, quick checkin, easy access to Hwy, room clean, would stay again. thx
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi EnriqueWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 - 좋아요

Jessica

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

don

연인과의 여행
별로예요: 편의 시설/서비스
Expedia sold us a room with a microwave and refrigerator but, when we checked in, we were told there were no such rooms. Noisy surroundings. Someone above us sounded like they were moving furniture in the middle of the night and the made lots of noise at 6:30 the next morning. Horrible internet connection if you were able to connect at all.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - 훌륭해요

Esthela

2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was in very good condition. It must have been renovated recently.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 - 훌륭해요

Hugo

가족 여행
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Devin

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
just didnt llike all the noise and how uncomfortable and small the room was. they also didnt give me a choice on what card i wanted to charge
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Devin,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 - 좋아요

Esthela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and confortable, had a good night’s rest.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi EsthelaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 - 괜찮아요

Rigoberto 님, WOODLAND HILLS

2023년 11월에 1박 숙박함