Dear Jaesung, Thank you for taking the time to rate your most recent stay at the hotel. We truly appreciate this and hope to see you in near future. Kind regards,

Dear Doyoung, Thank you for your comments and we hope that we are able to better service you again in the near future. Kind regards,

Thank you for the kind feedback.

Dea Dongwon, Thank you for choosing to stay at Ibis Singapore Novena. I hope that you had a great stay and I look forward to seeing you again in near future.

Dear Gyumi, Thank you for your taking your time to write a review and it appears that you did not have a great experience. Unfortunately, as there was no comments for me to respond to, I would be eager if you can touch base with directly at the hotel so that I may take corrective action, I look forward to hearing from you. Kind regards, Daniel Lai General Manager

It appears that you did not enjoy your stay which is personally disappointing. I do hope that we have another opportunity to welcome you back again in the future to win back your trust. Kind regards, Daniel Lai General Manager

Thank you for staying with us and the nice review.

Dear Guest, Thank you for your feedback!

Thank you for the good review. I also just walk to the train station / Shopping centre. It takes me around 8 minutes so not bad.

Dear woo, Thank you very much for your kind rating and review, we hope to see you again! Warmest Regards, Michelle Ang Guest Experience

Thank you for the great review score.

Thank you kindly for your feedback. We appreciate your support and wish you a pleasant week.

Thank you for your feedback. Noted on the bathroom smell, I have shared this with my House Keeper to monitor.

Dear Won Uk, Thank you very much for your kind review, we value all feedback and hope to service you better in the future.

Dear HADON, Thank you very much!

Dear lkhee, Thank you very much for your kind rating! We value all feedback from guests, therefore your feedback is very important to us.

Dear Guest, Thank you very much for your feedback. We are pleased to hear that our staff are friendly and our rooms are clean. We have taken note your feedback regarding the breakfast pricing. Thank you once again for sharing your experience with us and we look forward to welcoming you to ibis Singapore Novena again. Warmest Regards Jessica Uekermann General Manager

Dear Guest, Thank you very much for your rating and we hope that you will choose to stay with ibis Singapore Novena for your next stay in Singapore. Warmest Regards Jessica Uekermann General Manager

Dear Billy, Thank you very much for your feedback. We are glad that you found our colleagues friendly and is able to assist you. We have taken note on your feedback on breakfast and will convey your feedback to the chef. Thank you once again and we hope you will choose to stay with ibis Singapore Novena for your next stay in Singapore. Warmest Regards Radella Ho Sales and Marketing Manager

Dear Jiyun, Thank you very much for your feedback. We are sorry to hear that your experience did not meet your expectations. We have noted your feedback that the soundproofing is not as per your expectations and will feedback this to the engineering manager. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards Radella Ho Sales and Marketing Manager

Dear papaz, We thank you for choosing to stay with us and appreciate your time to share your experience with us. Please note that the hotel is located in heritage rich Balestier & Novena area. Please ask our friendly reception staffs to explore historical sites or challenge your taste buds with authentic local delights or hop on our complimentary shuttle to Novena MRT station. We hope to welcome you back for your next visit to Singapore. Sincerely, Chris Yang Front Office Manager

Dear Valued Guest, Thank you for your time to share your review. Please let us know if there is any feedback we can consider to improve our service. We appreciate your time and staying with us and wish to welcome you again for your next visit to Singapore. Thank you, Chris Yang Front Office Manager

Dear Bogyu, Thank you for your time to share your experience with us. We appreciate your valuable feedback. We hope to see you soon back in Singapore !. Thank you, Chris Yang Front Office Manager.

Dear Youngseo, Thank you for your time to share your experience with us. Sorry the room size was not really comfortable. Thank you for your compliments on our staffs and also glad to see the bed was comfortable. We appreciate staying with us and look forward to welcoming back for your next visit to Singapore. Sincerely Chris Yang Front Office Manager

Dear Value Guest, Thank you and appreciate of your time to rate us and your comments. Hope that you will give us another chance to welcome you back again to ibis Singapore Novena. Sincerely Irwan Tommy Suraji Assistant Front Office Manager

Dear Ryoko, Thank you for taking the time to write about your experience at the hotel. Its always a pleasure to receive feedback and we look forward to welcoming back again in the near future. Kind regards,

Dear Mikio, Thank you for your wonderful rating and look forward to seeing you again ! Kind regards