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라 사만나, 어 벨몬드 호텔, 생마르탱 여행 후기

5 out of 5
라 사만나, 어 벨몬드 호텔, 생마르탱
Baie Longue, PO Box 4077, Les Terres Basses, French West Indies

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 187개 이용 후기 중 140개" "
평점 8 - 좋아요. 187개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 187개 이용 후기 중 11개" "
평점 4 - 별로예요. 187개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 187개 이용 후기 중 3개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
T
2024년 3월에 2박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2024년 3월 24일
Dear Peter, thank you for your feedback and for staying with us. We wish you a lovely weekend ahead and hope to welcome you back in the near future. Safe travels,Matthias.

10/10 - 훌륭해요

Julie Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2024년 3월 18일
Dear Julie Anne, thank you very much for your nice review. Please get home safely and visit us soon again.We are looking forward to welcoming you back.Sunny regards,Matthias.

10/10 - 훌륭해요

ralph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff could not have been nicer or more helpful
2024년 3월에 5박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2024년 3월 10일
Dear Ralph,Thank you very much for your recent stay with us and your lovely feedback. We shared your kind words with the team, and let me tell you, everyone is very touched.We are looking forward to welcoming you back soon and wish you a renewing Sunday ahead.Sunny regards from paradise,Matthias.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If I can say there is a Heaven on earth, this is definitely the place! Starting from the General Manager Eleonore, she greeted us with an upgraded room with presents in it as a surprise! She also checked in on us daily to ask if we needed anything. As for the rest of the staff, Emmanuel, Rosie, Mili, Naima, Alessandro, and others i have forgotten their names, so sorry, they made our stay so joyous and definitely we will come back again soon. Thank God for people and places like this!
2024년 2월에 4박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2024년 2월 26일
Dear Linda, thank you very much indeed for your recent stay with us in paradise and for your lovely and touching review. We hope you reached home safely and with many happy memories. We are looking forward to seeing you again soon and sending many sunny regards!Your La Samanna Team.

10/10 - 훌륭해요

Lita

2024년 2월에 1박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2024년 3월 23일
Dear Lita, thank you very much for your kind review and your recent stay with us.We are looking forward to hosting you again soon and sending you many sunny regards from paradise.Matthias.

10/10 - 훌륭해요

Malcolm

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like all Belmond hotels, their signature is welcoming, gracious, engaging personnel from check-in to check-out. La Samanna was no exception and the Caribbean charm of the staff added an extra dimension. We stayed 3 nights at La Samanna before taking a cruise and found the hotel lovely, its facilities excellent, cuisine outstanding and ambience very relaxing. Without fail, every engagement with the resort staff was a truly positive experience - Victor and Sabrina prior to arrival; Claude at check-in; Rosie and Eddy at D'Oursin; Pierre at the lobby bar; Amy, Mili, francois and Neomie at breakfast; Axel, Nico, Matthieu, Alexandre, Rommel, Herbert, Michele, Monique, Elika and Stephanie at Le Plaj. Thank you to all.
2024년 1월에 3박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2024년 1월 29일
Dear Malcolm,Thank you very much for staying with us, for your detailed and kind feedback and for your loyalty to Belmond. We shared your touching words with the team, and everyone is thrilled to know that you kept them in such wonderful memories and that they were able to make your stay so special.We are very much looking forward to welcoming you back to paradise soon!Sunny regards,Matthias.

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2024년 1월 27일
Dear Deborah,Thank you very much for your lovely feedback. Truly appreciated.We hope you reached home safely and visit us soon again.Sunny regards from paradise,Matthias.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
With a panorama view of the Caribbean from my room, how can that be surpassed? Staff is very attentive to just about anything a guest could require. Excursions can be booked with the concierge if you want to explore the island. Otherwise the resort has a nice selection of restaurants including one with a Michelin star chef; 2 pools and beach paraphernalia. Quiet and low key.
2024년 1월에 3박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2024년 1월 21일
Dear Kathleen,Thank you very much for your lovely review and for staying with us in paradise.We hope you reached home safely and with (obvious) wonderful memories.We truly appreciate your feedback and can't wait to welcome you back.Until then, we remain at your service and we are sending you much of this Caribbean sun you surely miss already!Tropical regards and a renewing weekend ahead,Matthias.

10/10 - 훌륭해요

Marie

좋아요: 청결 상태
2024년 1월에 4박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2024년 1월 20일
Dear Marie, thank you for your review and for staying with us. We hope you got home safe and with many happy memories.Please visit us again soon.Sunny regards from paradise,Matthias.

8/10 - 좋아요

NUNO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2023년 12월 10일
Dear Nuno, thank you for your review and for staying with us. We hope you reached home safely and with many happy memories. Enjoy the festive season and please come visit us soon again.Sunny regards from paradise,Matthias.

10/10 - 훌륭해요

Wayne

2023년 12월에 3박 숙박함
답변 제공: Matthias. 님, 2024년 1월 14일
Dear Wayne, thank you for your lovely rating. Safe travels and come back soon!

10/10 - 훌륭해요

patrick

2023년 3월에 1박 숙박함
답변 제공: Eleonore 님, 2023년 8월 14일
Dear Patrick,Thank you for taking the time to submit an online review and for visiting La Samanna. We hope to welcome you back!Thank you again and warm regards,EleonoreEleonore Astier-PetinGeneral ManagerLa Samanna, A Belmond Hotel, St. Martin

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Matthias F. Hamann Director of Guest Services 님, 2023년 6월 20일
Dear Janet, thank you very much for your rating and for visiting us! We are looking forward to welcoming you back soon!

10/10 - 훌륭해요

aart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming
Our suite D11 was fabulous with an amazing terrace overlooking the beach and ocean. We would have liked the shutters closed at night to stop the sun coming into the rooms in the morning but this was not done despite our request. The beach is breathtaking and we enjoyed jet skis on the ocean. The dry brown grass is a shame and takes away from the overall charm of the resort. The restaurant L’oursin, despite many claims of a 2 star Michelin chef, was very underwhelming with odd choices in our opinion. However the view from the terrace was spectacular and Alessandro charming and knowledgeable about the wine. We would have liked to try the Italian restaurant but it was closed for dinner on both nights that we were there …
2023년 6월에 2박 숙박함
답변 제공: Eleonore 님, 2023년 6월 16일
Dear aart,Thank you for taking the time to contribute this review, it was a pleasure to welcome you.Hoping to welcome you back for an improved experience in terms of grass (irrigation network is being repaired), L'Oursin and blacking out of the room.Thank you once again for your kindness and warm regards,EleonoreEleonore Astier-PetinGeneral ManagerLa Samanna, A Belmond Hotel, St. Martin

10/10 - 훌륭해요

myriam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Matthias 님, 2023년 4월 19일
Dear Myriam, thank you very much for your lovely feedback and of course for staying with us at La Samanna.We are looking forward to welcoming you back very soon!Sunny regards from paradise, Matthias.

10/10 - 훌륭해요

Alesya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Matthias Hamann 님, 2023년 4월 3일
Dear Alesya, thank you very much for your review and your recent stay with us.Please come back soon again!Sunny regards from paradise

10/10 - 훌륭해요

Phillip

2023년 3월에 1박 숙박함
답변 제공: Matthias Hamann 님, 2023년 4월 1일
Dear Phillip. Thank you very much for your lovely rating. Come back soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Honeymoon
Spent part of our honeymoon here and had the absolute best time. The room was nice, the grounds are beautiful, the beach is gorgeous, the service was unbeatable, and the staff couldn’t have been kinder or more helpful. We also loved the heated pool. Will absolutely be back again!
2023년 1월에 4박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2023년 2월 28일
Dear Honeymooners, Thank you very much for your lovely feedback and touching words! We are delighted and a little proud that you allowed us to be part of your memories!We are looking forward to welcoming you back soon - or for the first anniversary!Sunny regards from paradise,Matthias.

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La Samanna is perfection. From the beautiful beach to the landscaped gardens and nothing is too much trouble for its friendly but extremely efficient staff.
2023년 2월에 3박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2023년 2월 19일
Dear Deborah, thank you very much for your lovely feedback and touching words!It was our pleasure to host you and hope you reached home back safely.We are very much looking forward to welcoming you back soon and remain at your service until then!Sunny regards from paradise,Matthias.

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
our stay at La Samanna was one of our best vacations ever....from the minute we arrived we were treated like royalty. We were greeted so warmly by Emanuel at reception who gave us all the details of the resort as well as an escort and guided tour of our room. Lunch at the Beach Bar was delicious while we waited for our room to be ready- dinner that night at the hotel too at L'Oursin which was incredible with outstanding service. The concierge had arranged our other dinners in advance off the property and they were very good. We took taxis to go to those. The resort is very quiet which we loved and very secluded. We felt like we were on a private island. The beach and ocean were gorgeous just steps away from our room. The service on the beach was fantastic from day 1- our waiter Nico made sure our chairs were set up with fresh towels every day and he and the other servers Matthias and Jimmy were so friendly and attentive- we were always taken care of. We only used the pool once -very nice Breakfast every day in the hotel was so worth it- fresh fruit, eggs, crispy bacon, salmon, the most delicious french pastries and the best coffee I've ever had. The views from anywhere you sat-gorgeous. The property is very hilly so be prepared to walk up and down hills -but they will send a golf cart for you if it's too much. The only complaint I had was the size of the room-although a very pretty and tasteful room there was not much room for luggage or place to put clothes-we will be back!!
2023년 1월에 5박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2023년 2월 10일
Dear Michelle, thank you very much for taking the time to share this lovely feedback with us. Truly appreciated. Rest assured that your kind words were shared with the team, especially with Emmanuel, Nice, Mathias and Jimmy. We are looking forward to welcoming you back to paradise soon! Just reach out to us for your next visit and we will make sure to assign the perfect room for you!For now, we wish you a wonderful weekend ahead and remain at your service!Sunny regards from paradise,Matthias.

10/10 - 훌륭해요

Lyn 님, Burlington

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are very small with limited storage space for luggage
답변 제공: Matthias. 님, 2022년 12월 5일
Dear Lyn, thank you very much for your lovely review and your stay with us at La Samanna. We are looking forward to welcoming you back, next time perhaps in one of our stunning suites. Have a joyous season ahead,Matthias.Director of Guest ServicesLa Samanna, A Belmond Hotel, St Martin

10/10 - 훌륭해요

Edwin

2022년 6월에 6박 숙박함
답변 제공: Eleonore 님, 2022년 11월 7일
Thank you Edwin!We look forward to welcoming you back

8/10 - 좋아요

lisa

2022년 7월에 2박 숙박함
답변 제공: Matthias. 님, 2022년 7월 26일
Dear Lisa, thank you for your feedback and your stay with us at La Samanna. We are looking forward to welcoming you back soon. In the meantime, please do not hesitate to let us know if there is anything we may assist you with. Sunny regards from paradise, Matthias. Matthias F. Hamann Director of Guest Services La Samanna, A Belmond Hotel, St Martin

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2022년 7월 4일
Thank you very much for your lovely rating. We are happy that you had a great time and looking forward to welcoming you back soon! Matthias.

2/10 - 너무 별로예요

Salomao

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paid almost $1,000 a night, room size is terribly small, some furniture items are damaged/broken, there's not even a chair or a desk to do some work, the room they gave us is next to an aisle across from the restaurant so there's a lot of traffic, I was shocked to see this kind of room for a Belmond property, The Hilton/Marriott probably has much more nicer room size. The beach and restaurant are ok, but the room quality, forget about it, I feel that Ive been ripped off
2022년 5월에 1박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2022년 6월 12일
Dear Salomao, it goes without saying that we are sad and disappointed to read about the dissatisfactory experience you had with us. In order for us to improve we would love to learn more. If not too much trouble to ask, I would like to get in touch with you directly. Kindly let me know your email address and I will reach out to you separately. We wish you a lovely weekend ahead and are looking forward to welcoming you back to show our actual and wonderful La Samanna service. Kind regards, Matthias.

10/10 - 훌륭해요

krishanthie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel is m in a v very secluded serene area. The one thing that bothered us our neighbor smoking in the outside area the veranda. very beautiful spacious room. th scenery from the hotel was magnificent
2022년 5월에 4박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2022년 6월 12일
Dear Krishanthie, thank you very much for your lovely feedback. We are delighted to hear that you had a wonderful time with us and can't wait to welcome you back. Please let us know if there is anything we can do for you in the meantime. Sunny regards from paradise, Matthias.

10/10 - 훌륭해요

Klaudia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was beautiful!
2022년 5월에 1박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2022년 5월 6일
Dear Klaudia, Thank you very much for your lovely feedback. We are looking forward to welcoming you back to paradise very soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Beautiful, but bad service
We stayed here for three nights for a short honeymoon. I love luxury resorts, but this one was a little too quiet for us (except the screaming children). Most of the clients were older, or families with young children. The service was extremely slow. The food was below average. But the views were beautiful, and the resort was really pretty. Richard and Nicholas were awesome down at the beach:) Communication with scheduling prior to arrival was pretty bad also:/
2022년 4월에 3박 숙박함
답변 제공: Eleonore 님, 2022년 4월 19일
Dear Anonymous, Many thanks for taking the time to review your recent stay with us. At your convenience, could you please let me know via email: eleonore.astier-petin@belmond.com your name so that may not only offer a specific apology but also review with our teams what you experienced at the hotel? Warm regards, Eleonore Astier-Petin General Manager La Samanna, A Belmond Hotel, St. Martin

10/10 - 훌륭해요

randi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very professional. Property beautiful. Magical stay
2022년 4월에 4박 숙박함
답변 제공: Eleonore 님, 2022년 4월 14일
Dear Randi, Thank you very much for your kind review and we hope to have the pleasure of welcoming you back! Warm regards, Eleonore Eleonore Astier-Petin General Manager La Samanna, A Belmond Hotel, St. Martin

10/10 - 훌륭해요

Jeannemarie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing trip. Loved everything about La Samanna
2022년 4월에 3박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2022년 4월 12일
Dear Jeannemarie, Thank you so much for your lovely feedback and for visiting us in paradise! We hope you got home safely and with many happy memories. We are looking forward to welcoming you back soon! Please reach out if there is anything we can do for you! Sunny regards from St Martin, Matthias.

8/10 - 좋아요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cadre magnifique, superbe plage , calme , chambres spacieuses , service de plage très efficace Très beau jardin Salle de sport très équipée Le seul regret est l’absence de produits locaux en restauration ( cuisine basique , impersonnelle , sans rapport avec le niveau de l établissement ) Nous aurions aimé avoir une offre de poissons frais et ou crustacés ( les langoustes locales sont excellents paraît il ..) ou de légumes du pays …. Le petit déjeuner était l’occasion de goûter qques fruits locaux délicieux mais les plats du midi ou le barbecue du dimanche restent très en deçà de cette catégorie d établissement nous propose habituellement dans d autres pays . A part la restauration qui peut être prise à l’extérieur aisément , cet hôtel offre une bonne halte pour un repos au calme dans un très beau cadre .
2022년 3월에 10박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2022년 4월 4일
Cher Alex, Nous vous remercions d'avoir pris le temps de partager vos commentaires et nous sommes ravis que vous ayez passé, dans l'ensemble, un agréable séjour à La Samanna. En ce qui concerne les fruits et légumes locaux, il est dommage que peu de choses soient produites à St. Martin et la chaîne logistique habituelle provenant de Guadeloupe, Martinique et ailleurs dans la région est très perturbée depuis la pandémie. Nous essayons de faire rentrer de beaux produits mais ces fruits et légumes locaux sont souvent de mauvaise qualité et nous les refusons. Nous espérons que les choses reviendront à la normale cette année. Encore merci pour vos commentaires tant positifs que constructifs et nous espérons avoir le plaisir de vous accueillir de nouveau à La Samanna. Bien cordialement, Matthias

10/10 - 훌륭해요

Dean 님, Shakopee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent as was the property. First class place, would stay there again! Beach was amazing, as were the views!!!
2022년 3월에 7박 숙박함
답변 제공: Matthias F. Hamann Director of Guest Services 님, 2022년 4월 2일
Dear Dean, Thank you very much indeed for your lovely feedback. We are happy and a little proud that you had a wonderful time with us. Please come back soon and don't hesitate to let us know if there is anything we can do for you in the meantime. Sunny regards from paradise, Matthias.

6/10 - 괜찮아요

Kayla

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2022년 3월에 2박 숙박함
답변 제공: Eleonore 님, 2022년 11월 7일
Dear Kayla,Thank you for your review and please do not hesitate to contact us to share any further information.Kind regards,Eleonore

2/10 - 너무 별로예요

Mike

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff was terrible . Concierge had all of my arrangements set for the wrong day and when I showed her the emails showing she set it up for the correct day she said it’s a misunderstanding . Then they never called a cab for my transfer which I almost missed and then lied about it and said well you can always go to st barts tomororw . Also lost my gf COVID test and almost missed my boat . Horrible experience . The food was also horrible . Would never go back even if it was for free
2022년 1월에 4박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2022년 1월 18일
Dear Mike, Needless to say, that I am sad and disappointed that your time with us in paradise left only bitter memories behind. However, I am happy that we met throughout your stay and that your feedback was well addressed. We thank you for your holiday at La Samanna and wish you all the best. Stay safe and perhaps you visit one of our other beautiful properties around the world. Please do not hesitate to contact me directly if I may be of any assistance. Best regards, Matthias.

10/10 - 훌륭해요

Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2021년 12월 3일
Dear Johan. Thank you very much for your recent stay and your wonderful review. We hope you reached home safely and we are looking forward to welcoming you back soon. Enjoy the festive season! Sunny regards from paradise, Matthias.

10/10 - 훌륭해요

실제 이용하신 고객

2021년 7월에 7박 숙박함
답변 제공: Eleonore 님, 2021년 12월 3일
Dear Sir or Madam, Thank you for your kind review. Best regards, Eleonore Eleonore Astier-Petin General Manager La Samanna, A Belmond Hotel, St. Martin

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La Samana is simply paradise, from the moment you step in...- The views are breathtaking, the facility is beautiful and the service- phenomenal! I will definitely be back! From a cost perspective it's extremely high and this needs to be taken into account given the fact that you can find other "as good as" resorts that are more affordable...
2021년 6월에 4박 숙박함
답변 제공: Eleonore 님, 2021년 7월 2일
Dear Sir or Madam, Thank you very much for taking the time to share your feedback concerning your recent stay at La Samanna. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back! Warm regards, Eleonore Eleonore Astier-Petin General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Nice property with plenty of room at the beach and two pools
2021년 6월에 4박 숙박함
답변 제공: Matthias F. Hamann, Director of Guest Services 님, 2021년 6월 21일
Thank you very much for your lovely comment. We are looking forward to welcoming you back soon! Sunny regards from paradise, Matthias.

10/10 - 훌륭해요

joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 3박 숙박함
답변 제공: Eleonore 님, 2021년 6월 21일
Dear Sir or Madam, Many thanks for this review. We hope to have the pleasure of welcoming you back to La Samanna. Kind regards, Eleonore Eleonore Astier-Petin General Manager

10/10 - 훌륭해요

Karine

2021년 5월에 9박 숙박함
답변 제공: tiago sarmento 님, 2021년 6월 10일
Thank you Karine!!! Looking forward to welcoming you back! Warm regards, tiago sarmento General Manager Cap Juluca, A Belmond Hotel, Anguilla

10/10 - 훌륭해요

WILBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 3박 숙박함
답변 제공: Eleonore 님, 2021년 6월 1일
Dear Wilbert, Thank you very much for your kind review of your recent stay. We hope to have the pleasure of welcoming you again. Kind regards, Eleonore Eleonore Astier-Petin General Manager La Samanna, A Belmond Hotel, St. Martin

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property! Beautiful! Service was impeccable! Beach was crystal clear!
2021년 5월에 3박 숙박함
답변 제공: Director of Guest Services 님, 2021년 5월 25일
Thank you very much for your wonderful review. Truly appreciated. We are delighted that you had a great time with us at La Samanna and are looking forward to welcoming you back soon. Matthias.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 4박 숙박함
답변 제공: Matthias. 님, 2021년 4월 24일
Dear Michael. Thank you once again! We couldn't be prouder to read your touching words! Come back soon!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing place to stay at. Worth everything you pay for.
2021년 4월에 3박 숙박함
답변 제공: Matthias F. Hamann Director of Guest Services 님, 2021년 4월 22일
Thank you very much for your lovely words and we are delighted that you had a wonderful time at La Samanna. Please come back soon! We are happy to welcome you! Sunny regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel magnifique avec très belle plage! Chambres agréables! Personnel au top!
2021년 4월에 1박 숙박함
답변 제공: Eleonore 님, 2021년 4월 19일
Madame, Monsieur, Un grand merci pour votre revue et nous sommes ravis que vous ayez passé un excellent séjour à La Samanna. Nous espérons avoir le plaisir de vous accueillir de nouveau. Très cordialement, Eleonore Astier-Petin General Manager La Samanna, a Belmond Hotel, St. Martin

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel fabuleux. Plage splendide. Personnel professionnel et raffiné
2021년 4월에 1박 숙박함
답변 제공: Eleonore 님, 2021년 4월 17일
Madame, Monsieur, Nous vous remercions vivement pour votre commentaire et nous sommes ravis de vous avoir procuré un séjour très agréable. Au plaisir de vous accueillir de nouveau, Très cordialement, Eleonore Astier-Petin Directrice Générale

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is spectacular and equally matched by the attentive and friendly staff. The general manager Eleonore could not have been more helpful in making sure that everything about our stay was handled in a most professional manner. We will definitely return for another visit.
2021년 4월에 8박 숙박함
답변 제공: Your La Samanna team 님, 2021년 4월 10일
Dear guest. We are delighted that you had a wonderful time with us at La Samanna and are touched by your warm words. Eleonore is indeed our very best and we are looking forward to welcoming you soon again!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in St Martin
The beach and hotel is very nice. It's probably the best hotel in St. Martin. However, I recommend upgrading your room selection, as our room was pretty small. (although our patio was gigantic)
2020년 1월에 4박 숙박함
답변 제공: Eleonore 님, 2020년 1월 24일
Dear Michael, Thank you ever so much for your kind comments. Indeed our Deluxe Room is around 400 sqf which is half of our suite surface area. We do hope to welcome you back another time! Warm regards, Eleonore Eleonore Astier-Petin General Manager Belmond La Samanna

10/10 - 훌륭해요

Max 님, Los Angeles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property almost forces you to relax. its surreal. The staff had such great insight as to what we wanted and expected and went out of their way to assist in all our needs. what a great place
2020년 1월에 6박 숙박함
답변 제공: Matthias F. Hamann 님, 2020년 1월 21일
Dear Max, thank you so much for your kind words and happy to learn that you are deeply relaxed after your stay. We are looking forward welcoming you back soon! Best regards, Matthias. Matthias F. Hamann Director of Guest Services

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location. Wonderful food. Awesome spa. Staff is incredible at making your vacation special
2019년 12월에 7박 숙박함
답변 제공: Eleonore Astier-Petin 님, 2019년 12월 23일
Dear Sir or Madam, Thank you ever so much for not only staying with us but also for taking the time to post a review. We are delighted to read that you enjoyed all aspects of your stay with us. Thank you once more and we hope to have the pleasure of welcoming you back for an even better experience. Warm regards from St. Martin, Eleonore Eleonore Astier-Petin General Manager Belmond La Samanna eleonore.astier-petin@belmond.com