I have stayed here several times and have always been pleasantly surprised at how nice everything is. The rooms are always so clean and the beds are very comfortable. They have a recliner or chair/ottoman in every room, which is nice for relaxing. The rooms are large and have lots of space. Their customer service is the best thing about the hotel, though - everyone is always so friendly and makes you feel at home. They make conversation with you and seem to truly care about their visitors. All the other Dordt parents that I"ve talked to feel the same way.