객실에서 보이는 전망

라마다 바이 윈덤 수 폴스 에어포트-워터파크 & 이벤트 센터 여행 후기

3 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1131개 이용 후기 중 374개" "
평점 8 - 좋아요. 1131개 이용 후기 중 279개" "
평점 6 - 괜찮아요. 1131개 이용 후기 중 211개" "
평점 4 - 별로예요. 1131개 이용 후기 중 129개" "
평점 2 - 너무 별로예요. 1131개 이용 후기 중 138개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Elita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the waterpark and having a room poolside, just wish there was a door to outside in the rooms as well.
2024년 3월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 27일
I am really glad you enjoyed yourself at Ramada Waterpark. Did you know that we used to have doors on the rooms that opened from outside. Back in 1995 they did a giant renovation and closed them off. I do agree though having the access to the outside would be alot easier. We have a restaurant opening in June and we sure hope you will come back and stay and enjoy some great food!!!!

10/10 - 훌륭해요

Kayla

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
It was a great experience highly recommended.
2024년 3월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 27일
Kayla Thank you so much for the great review and we hope to see you soon!

6/10 - 괜찮아요

DALE

Restaurant was closed for repairs. Hotel sent email that the bar was still open but it was closed. Bathroom towel rack is rusted. They had frozen food to purchase but there was no microwave and they had a terrible selection. Person at check in seemed disorganized
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Jamie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The bar was not open when it was supposed to be housekeeping did not clean our room when requested three times.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Ovidio 님, Norfolk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo super rico y divertido
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Maryann

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for a family weekend!
2024년 3월에 2박 숙박함

4/10 - 별로예요

misty

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
the pool was great and the kids enjoyed it. but no breakfast and said you can door dash....? what hell no we packed up and left at 8AM. next time i will make sure there is breakfast before i book a room. and $2.50 for a 6 ounce cup of coffee.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

LeAnn

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price is great for what all you get! Great stop on our vacation
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Cody

가족 여행
별로예요: 직원 및 서비스
We arrived 1 hour before check in with our toddler who wanted to swim. They explained the room wasn’t ready yet, which was fine, but in order to swim before check in she made us pay for a day pass while we waited which cost us an additional $42 for something that came with the room. We were told we had to pay for a day pass or wait until check in time to get our passes for the pool. Will never stay at a Ramada again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price for an off-season stay. Kids enjoyed the pool.
2024년 3월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 12일
Thank you Anthony. Im glad you enjoyed your stay and hope to see you again soon

8/10 - 좋아요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 2박 숙박함
답변 제공: Thank you 님, 2024년 3월 11일
Thank you Charles. We hope to see you again soon!

6/10 - 괜찮아요

Athziry

2024년 3월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 11일
Thank Athziry I hope you enjoyed yourself and we hope to see you again soon.

6/10 - 괜찮아요

Amanda

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Upon initial check-in, customer service was extremely rude. Later in the evening when I went to ask about breakfast options and coffee choices, another customer service person was even rooter than the first one. I will give a positive rating to the room itself and the amenities in the room. The bed was comfortable. The pillows were nice. However, as an overall stay because the customer service was extremely rude both times as well as zero options for breakfast and the coffee choices are a paid machine in the front lobby or the coffee in your room I give this hotel not a positive rating. I understand and attraction is the price and the indoor water park but the area surrounding the water park are old carpet old tables very very limited seating. The lobby area has no seating and overall the hotel is just not worth the stay.
답변 제공: Thank you 님, 2024년 3월 9일
We apology for the trouble you had with our Guest Services Reps. We pride outselves on the fact that we train and work with our GSR's and will continue to do so. We do however have a restaurant opening this summer that will be fabulous and would hope you come back and see a change in both!

4/10 - 별로예요

Colter

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, but wouldn't go back.
2024년 2월에 4박 숙박함
답변 제공: Thank you 님, 2024년 3월 11일
Colter sorry to hear you wouldnt be back. If there is something we can do to change that please let us know.

6/10 - 괜찮아요

Jayna

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 11일
Thank you Jayna I hope to see you again soon!

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So kid friendly. Will definitely be back
2024년 2월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 4일
Nicole I am so glad to hear your children enjoyed your stay! Please come again soon!

8/10 - 좋아요

Kourtney

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some lights didn’t work in the room, but my kids loved the water park!
2024년 2월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 11일
Kourtney I am so gload your kids enjoyed the waterpark. We have maintenance on the property from 7am-3am so if you have any problems next stay please call the front desk and we will have someone come up and take care of that for you. Hope to see you again soon!

10/10 - 훌륭해요

DONNA

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

CHANDRA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: maintenance troubles 님, 2024년 3월 11일
Chandra if you could call expedia and get a name that you spoke with and call here and give me the name. We could get this taken care of.

6/10 - 괜찮아요

Felicia

2024년 2월에 2박 숙박함
답변 제공: Thank you 님, 2024년 3월 11일
Thank you Felicia. Hope to see you again soon.

8/10 - 좋아요

Lissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What I didn't like is that they don't have breakfast or eating facilities, the room didn't have a microwave either. I was with children and it was snowing, it was difficult for food. Everything else was excellent
2024년 2월에 2박 숙박함
답변 제공: Thank you 님, 2024년 3월 9일
I do apologize for the inconvience of this. Please come back this summer and enjoy our new restaurant!

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 11일
Thank you Jacob! I hope to see you again soon!

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was great! Other then the bartender was drunk and tired to charge me twice
2024년 2월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 11일
Ryan I am so sorry your encountered the bartender trying to charge you 2 times. They must have made a mistake. And I apologize for that. Hope to see you again soon!

2/10 - 너무 별로예요

Tonja

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Found cockroaches in pool area and took pics and management denied them and was going to call the police if we said anything so we left and had to go get another hotel
2024년 2월에 1박 숙박함
답변 제공: maintenance troubles 님, 2024년 3월 11일
Tonja Im sorry you had difficulties during your stay. We do have a very strict policy about bugs anywhere in the pool or hotel. And we follow that so I am not sure who would have told you we would call the police? That doesnt sound like what we normally do. I hope to see you when the restaurant is complete!

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful with check-in and was a very pleasant stay.
2024년 2월에 1박 숙박함
답변 제공: Thank you 님, 2024년 2월 15일
Thank you Jason we hope to see you again soon.

6/10 - 괜찮아요

Tracy 님, WAGNER

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
The pool was awesome. Our room smelled and looked clean but we found bugs.
2024년 2월에 1박 숙박함
답변 제공: Thank you 님, 2024년 2월 10일
I am so sorry to hear that you found bugs. We work very very hard on this problem and now will have to work harder. If you decide to come back again please let me know I am the operations manager!

10/10 - 훌륭해요

phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We go there quite often me and my children always have a good time the staff is very professional very helpful and everything is clean there the rooms are nice and we just love going there we go there at least three four times a year
2024년 2월에 1박 숙박함
답변 제공: Thank you 님, 2024년 2월 10일
Thank you so much for your review! we hope to see you again soon.

2/10 - 너무 별로예요

JEFF

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a dump. Nothing operational. Got stuck in the lift. Bar shut early. Don't bother and sleep in your car!
2024년 2월에 1박 숙박함
답변 제공: Thank you 님, 2024년 3월 11일
I do apologize for all the inconviences that you encounter here during your stay. We are working very hard on making things great anf I hope you will return in the summer with the restaurant opens and try us again. You wont be sorry!

8/10 - 좋아요

Megan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we initially got there at 630pm the pirate ship part was closed but then it was open when we came back at 930. Friendly staff. Room was clean.
2024년 1월에 1박 숙박함
답변 제공: Thank you 님, 2024년 2월 15일
Megan, Im glad you enjoyed your stay. Please come back again soon.

8/10 - 좋아요

Terry 님, Geddes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Thank you 님, 2024년 1월 31일
Thank you Terry! We hope to see you again soon.

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스
The pool and waterpark are great! Lack of food options was a real disappointment. All staff members were excellent!
2024년 1월에 1박 숙박함
답변 제공: Restaurant 님, 2024년 1월 28일
Linda,I am so glad you all enjoyed the waterpark. We will this spring/summer have a wonderful new restaurant coming in and we hope you will come back and stay and experience that.

6/10 - 괜찮아요

Eric

2024년 1월에 2박 숙박함
답변 제공: Thank you 님, 2024년 1월 28일
Thank you Eric. We hope to see you again soon!

10/10 - 훌륭해요

Sandi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They updated our room to a king jacuzzi when they found out we wanted to use the hot tub. The hot tub was down for repairs. Besides the jacuzzi, the room was very spacious
2024년 1월에 1박 숙박함
답변 제공: Hot Tub 님, 2024년 1월 24일
I am so glad you enjoyed your stay and that we could accomidate your needs. Please come back and see us again!

2/10 - 너무 별로예요

Josh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beware. Hotel was dirty. Seamed to have some sketchy things going on inside and out.
2024년 1월에 1박 숙박함
답변 제공: Security 님, 2024년 1월 24일
I'm sorry that you think our hotel is dirty. We work very hard on Housekeeping in this hotel and keeping the rooms and ammenities clean. We also have security that walks through the hotel nightly, and an on staff maintenance/security person workiing till 3am to ensure our guests are safe. I hope you will come stay and try again.

4/10 - 별로예요

Larry

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not good communication from front desk on housekeeping - they only come on 3rd day unless you notify the front desk by 10AM. Did not communicate that wristbands at waterpark chg daily. Have alot of rules listed at the waterpark but no one enforces them so kids jump into pool almost right on top of people cuz the parents aren't going to monitor them either. Grandkids had a good time, but probably won't recommend or go back again
2024년 1월에 2박 숙박함
답변 제공: Housekeeping 님, 2024년 1월 24일
I do apologize for the trouble you had with your room. We are constantly working with out Housekeeping team to get our system perfected but we still have things that we are working on. Im glad that your grandkids had a great time and I hope that you will give us a chance again in the future. Thank you for the comment we need to know these things so we can work on changing them and work with our teams to get it right!

8/10 - 좋아요

Melia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our grandkids had fun swimming
2024년 1월에 1박 숙박함
답변 제공: Thank you 님, 2024년 1월 23일
Thank you!!

8/10 - 좋아요

Cynthia

단체 여행
I wasn’t informed that the restaurant was closed until I had already made my reservations. So we ended up having to eat a meal elsewhere. We did not have a car so we had to call for a lift ride. So it was an extra expense. When we went to the bar to have a beer, the waiter completely ignored us while he helped Serve another patron who came in after we did, but pushed himself in front of us. Other than those two experiences, it was good based on location because we needed to fly out to St. Petersburg the following morning. And the shuttle wasn’t warmed up it was ice cold.
2024년 1월에 1박 숙박함
답변 제공: restaurant 님, 2024년 1월 23일
Cynthia,I apologize that you didnt know our restaurant was closed. I know it says it in the verbage in the beginning of this comment page. I hope it is also on the page you make reservations at. Thank you for staying at Ramada By Wyndham and I hope you will come stay again when our restaurant Bostons Pizzaria and SportsBar is open.

10/10 - 훌륭해요

Diane

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in staff was friendly and helpful.
2024년 1월에 1박 숙박함
답변 제공: Thank you 님, 2024년 1월 23일
Thank you

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very happy
2024년 1월에 1박 숙박함
답변 제공: Thank you 님, 2024년 1월 24일
Thank you and I hope we see you again soon!

10/10 - 훌륭해요

Alejo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Thank you 님, 2024년 1월 24일
Thank you Alejo! I hope we see your again soon.

4/10 - 별로예요

Cheri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Close to the airport. Coffee machine cost $3.50 for a coffee and didn’t work. When asked at the counter, they didn’t know how to fix it!
2024년 1월에 1박 숙박함
답변 제공: Coffee 님, 2024년 1월 24일
I apologize for the coffee not working when you stayed. When you pay for coffee it will not charge you if it doesnt dispense so that could be why the front desk didnt offer a refund. Please come stay again and we will gladly buy you a cup of coffee when your here.

10/10 - 훌륭해요

Edmund lichun

출장 여행
Need upgrade to existing conditions.
2024년 1월에 1박 숙박함
답변 제공: Hotel 님, 2024년 1월 28일
We are always working to upgrade the conditions in the hotel and appreciate that you took the time to leave a comment.

6/10 - 괜찮아요

John

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Tonja

2024년 1월에 1박 숙박함
답변 제공: Thank you 님, 2024년 1월 29일
Thank you for your response and we hope to see you again soon.

8/10 - 좋아요

Jennifer

2024년 1월에 1박 숙박함
답변 제공: Thank you 님, 2024년 1월 29일
Thank you and we hope to see you again soon.

4/10 - 별로예요

Hope

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was asked to leave hotel after midnight due to my teenager watching a kid jump into the pool after hours. My Teenager was just watching the situation. No warnings no very little information on why my family had to leave hotel over small situation which my kids wasn’t involved other than my teenager present when other kid not following rules. As a parent I was asked to pack my belongings kids and leave premises with little information given by security officer. Hotel manager was present but did not explain situation as to what happened and why we had to vacant already paid hotel. I will not recommend or ever book another room at this specific hotel again. Water drip from ceiling in bathroom near toilet.
2023년 12월에 1박 숙박함
답변 제공: Security 님, 2024년 1월 24일
Hope, I am looking into this situation and will get back to you. I apologize for the trouble you had and will rectify this promptly.

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Thank you 님, 2024년 1월 24일
Thank you Nicole! We hope to see you again soon.

8/10 - 좋아요

Teresa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Great place for families with kids.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Michelle

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: Thank you 님, 2024년 1월 24일
Thank you Michelle! We hope to see you again soon