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메리츠 호텔 여행 후기

3.5 out of 5
메리츠 호텔
12 Porcupine Road, Perisher Valley, NSW

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 18개 이용 후기 중 15개" "
평점 8 - 좋아요. 18개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 1개" "
평점 4 - 별로예요. 18개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 0개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room type and photos were very different to the room we were given. The room I booked through Expedia looked modern (based on photos) and contained a queen and two single beds. My original booking was for one adult and one child. Based on the bedding configuration for the room I booked, I asked my wife to come for the trip, making a total of two adults and one child (still within the bed / room booked) When we arrived we were given an old room with one queen bed. The staff were extremely helpful and provided us with a foldaway at no charge. Overall, I am disappointed that the room and bedding configuration was different to that displayed online and what I paid for. False advertising.
2019년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the property was fantastic. We woke up to snow outside our window and could walk straight out on to the snow. Was within walking distance to all amenities of Perisher. Great amenities at the hotel for families with a kids playroom, kids club and even a pool. All staff were extremely friendly and helpful, even giving us a guided tour of the property. Inclusion of dinner and breakfast at the hotel was great. We spent very little on food while we were there. Overall, a great place to stay with kids.
2019년 7월에 2박 숙박함
답변 제공: Simone 님, 2019년 7월 31일
Thank you for taking the time to provide your positive feedback! The staff are extremely happy, when they are able to assist in making our guests stay an enjoyable one! We look forward to welcoming you back to Marritz Hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff really looked after me and my family
The hotel is located quite close to everything of interest at Perisher Valley. The staff made the experience great!! The meals at the restaurant, were to a very high quality. The hotel is beautiful! I recommend upgrading facilities to modernise rooms.
2018년 8월에 2박 숙박함
답변 제공: Simone 님, 2018년 9월 10일
Thank you for taking the time to provide us with your feedback. We are glad that you enjoyed your stay at Marritz Hotel!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location with the best staff
Great location with outstanding staff. They were welcoming from the first minute we arrived
2018년 8월에 3박 숙박함
답변 제공: Simone 님, 2018년 8월 15일
We are glad that you enjoyed your stay with us at Marritz Hotel!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
will stay again
Fantastic hotel on the ski slope. I loved my stay. Convenient location, great service, beautiful view to the ski slope and also nice meal! The room is dated but spacious and clean, that is all we need
2017년 8월에 2박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, luxury snow accommodation
Very well run hotel. Staff go out of their way to help in every way possible. (Understandably) it's a bit pricey, staying on the snow certainly isn't cheap. The 3 course meals in the restaurant can be a little slow at times but all the food is delicious. The location is great, very close to everything. I will be staying here again.
2017년 7월에 2박 숙박함
Hi Paul, Thank you for choosing to stay at Marritz Hotel - we appreciate your positive feedback! We are always happy to hear that we have met our guests expectations for their snow holiday. Glad to hear that you enjoyed your meals regardless of the delay - thankfully this issue has now been rectified. We look forward to hosting you in the future! Kind regards, Simone and Team

10/10 - 훌륭해요

Laura 님, Wyoming NSW

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
110% recommend staying here
Amazing location and all staff were so friendly!
답변 제공: General Manager 님, 2016년 10월 27일
Hi Laura, Thank you for your positive feedback! We look forward to having you stay at Marritz Hotel in the future. Kind regards, Simone

10/10 - 훌륭해요

steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel, great food and atmosphere
Great experience. Great location. Helpful and welcoming staff
답변 제공: Simone 님, 2016년 8월 23일
Hi Steven, Thank you for choosing to stay at Marritz Hotel and we appreciate your positive feedback! We are always happy to hear that we have met our guests expectations for their snow holiday. Kind regards, Simone

10/10 - 훌륭해요

Andrew 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Dated but spotless.; Value: Fantastic Meals!; Service: Remarkable, Outstanding service..; Cleanliness: Very well presented;

10/10 - 훌륭해요

Milan 님, Australia - NSW - Newcastle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average, conveniently beautiful; Value: Expensive; Service: Professional, Friendly; Cleanliness: Spotless;

10/10 - 훌륭해요

James 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스
Service: Good service.; Cleanliness: Well presented.; Excellent restaurant, well priced, and a good wine list

10/10 - 훌륭해요

Nigel 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic helpful staff

10/10 - 훌륭해요

leighton 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Outstanding; Value: Affordable; Service: Flawless, Go the extra mile, Phenomenal; Cleanliness: Immaculate, Beautiful; so close to all the hotspots

10/10 - 훌륭해요

jordan 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: the pool was not warm; Value: Pricey; Service: Go the extra mile;

10/10 - 훌륭해요

Darren 님, Australia - NSW - Newcastle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value: Bargain; Service: Go the extra mile; Cleanliness: Beautiful;

8/10 - 좋아요

Sasha 님, Australia - NSW - Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설