외관

엑스포 호텔 소피아 여행 후기

4 out of 5
엑스포 호텔 소피아
bul. Tsarigradsko shose 149, Sofia

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 285개 이용 후기 중 129개" "
평점 8 - 좋아요. 285개 이용 후기 중 104개" "
평점 6 - 괜찮아요. 285개 이용 후기 중 33개" "
평점 4 - 별로예요. 285개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 285개 이용 후기 중 7개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

chaihyuk

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
공항과도 가깝고, 가까이에 전철역이 있어 이동이 편리합니다.
2019년 5월에 4박 숙박함
답변 제공: Hotel Expo 님, 2019년 6월 13일
Dear Valuable Guest, First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Team

6/10 - 괜찮아요

Sin hyuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
와이파이가 자주 끊기네요..
2019년 5월에 3박 숙박함
답변 제공: Hotel Expo 님, 2019년 6월 13일
Dear Valuable Guest, Thank you for contacting the Best Western Plus Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay. It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Plus Expo Hotel for your future travel needs. Sincerely, Hotel Expo Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good Hotel but should be careful
Facility is OK. Price seems too high comparing other hotels in Bulgaria. Be careful about the Mini-Bar which is put on the desk, I paid 3BGN which I didn't take. Frontdest is working for Hotel's own hand, NOT for client's,.. I told Frontdest my not taking anything in the minibar, but he didn't accept my opinion. That's the big difference with other western hotels who take client's point first.

10/10 - 훌륭해요

Mübeyen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Maurice 님, Hoogkarspel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, very friendly people. Rooms are clean and very good breakfast.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Aybatur

2024년 1월에 1박 숙박함

8/10 - 좋아요

Tsvetomira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient but not relaxing. Well priced.
The reception staff on check in was top lady. Very professional, friendly and helpful. The room was designed nicely, however, the walls are so thin that I could hear my neighbours as if we were sharing a room. When you book a 4 star hotel you do not expect to find yourself in a dormitory.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Trifon

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Nellie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Vladislav

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

8/10 - 좋아요

Emanuel

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Stefan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel
New hotel with great amenities Only the area is a bit remotely but close to public transportation Staff friendly Love the stay
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Keith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
#dreamteam
The thing that makes this hotel so special is it's reception staff. The quality, commitment and friendliness of the reception team is what has drawn me back to this hotel over many years. They are always professional, understanding and possess excellent English language skills.
2023년 10월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 10월 29일
Dear Keith,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience.Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Sincerely,Hotel Expo Sofia Team

10/10 - 훌륭해요

Tuula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyvä valinta
Parkkipaikat puomilla erotettu alue hotellin pihalla, siisti piha-alue. Ystävällinen palvelu. Loistava paikka yöpyä koiran kanssa
2023년 10월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 10월 19일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

2/10 - 너무 별로예요

Ofek

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay in this hotel!
Be careful! Do not stay in this hotel! The hotel room was dirty and there is a wired smell all over the floor , the breakfast was very poor, and the service was so bad you could even imagine!!
2023년 10월에 1박 숙박함
답변 제공: Hotel Expo Team 님, 2023년 10월 29일
Dear Guest,Thank you for taking the time to complete our Guest Experience Survey.Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.We were very concerned to hear your comment about cleanliness. Please rest assured that room cleanliness is a matter that we take very seriously and is of paramount importance to us and is something we follow very strict procedures about in our hotel. We have brought this incident to the immediate attention of the respective department head for improvement. In addition, we will continue with training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests.We appreciate your invaluable feedback. As a hotel operator, we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement.We look forward to the pleasure of welcoming you back to the Hotel Expo Sofia.Yours sincerely,Hotel Expo Sofia Team

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 10월 13일
Dear Mr.Guest,Thank you for your recent correspondence regarding Hotel Expo Sofia. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be share with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence. We look forward to accommodating your future travel needs.Sincerely,Hotel Expo Sofia Team

10/10 - 훌륭해요

Antonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location - next to metro. Modern and spacious rooms. Excellent choice for comfortable travel since city center is easily accessible by metro. Also 10 mins to airport using metro.
2023년 9월에 2박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 10월 13일
Dear Valuable GuestThank you for your recent correspondence regarding Hotel Expo Sofia. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be share with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence. We look forward to accommodating your future travel needs.Sincerely,Hotel Expo Sofia Team

10/10 - 훌륭해요

Mihail

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 9월 25일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - 좋아요

Joanna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our room! Very spacious and good for families with young kids.
2023년 9월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 9월 25일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - 좋아요

Denitsa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is good , nice and clean . Only 2 things make me upset : first they have 1 musical and 2 news chanels ... TV is very important I don't understand why they have just a few programs . : Second I don't know did they accept pets but next to my room was a dog , barking all night , so I can't sleep . Just fix the TV programs and don't let pets and the hotel WILL be Exellent ! Kind regards!
2023년 9월에 3박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 9월 18일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - 좋아요

Bong Jun

2023년 9월에 2박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 9월 18일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

10/10 - 훌륭해요

meshal

2023년 9월에 4박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 10월 13일
Dear Valuable Guest Thank you for your recent correspondence regarding Hotel Expo Sofia. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be share with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence. We look forward to accommodating your future travel needs.Sincerely,Hotel Expo Sofia Team

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel. Clean, big, quiet, the room had a lot of space. Very good breakfast too.
2023년 8월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 8월 21일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - 훌륭해요

Nezan

2023년 8월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 8월 21일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - 훌륭해요

Julian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Close to subway/metro station and also close to the aéroport. Clean and spacious room. Friendly staff. Very nice garden.
2023년 8월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 8월 9일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - 훌륭해요

Namik

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and value for money.
2023년 8월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 8월 4일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

8/10 - 좋아요

Arthur

2023년 7월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 8월 4일
Dear Valuable Guest,Thank you for contacting the Hotel Expo Sofia regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Hotel Expo Sofia for your future travel needs.Sincerely,

10/10 - 훌륭해요

Eveline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We verbleven in een suite. Deze was heel ruim en smaakvol ingericht. Parkeren ging ook vlot. De parking is naast het hotel en voorzien met een slagboom.
2023년 7월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 7월 20일
Dear Eveline,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - 훌륭해요

TSVETA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 7월 20일
Dear Tsveta,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient, near airport.
2023년 7월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 7월 9일
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,

8/10 - 좋아요

Shahar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 6월 19일
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

10/10 - 훌륭해요

Dmitrii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 6월 16일
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - 좋아요

Levent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Für ein kurz Trip ok
Für ein kurz Trip ok aber nicht für längere Aufenthalt. + sauberes Hotel mit sehr nettes Personal. Parkplatz vor der Tür. - die Fenster sind fest und können nicht aufgemacht werden, dadurch Sauerstoffmangel. Abend um 22:30 gabs nichts mehr zum Essen und auch Hotelbar war geschlossen trotz Vollbelegung. Für uns auf der Durchreise für einer Übernachtung sehr gute und akzeptable Preis Leistung Verhältnis.
2023년 6월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 6월 13일
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - 좋아요

Nicolas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien
Bien chambre confortable par contre hôtel bruyant on entend les voisins et chambres en face. Le petit déjeuner est bien. Par contre la salle de sport mériterait un nouvel équipement.
2023년 5월에 2박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 6월 7일
Dear Guest, Thank you for contacting the Hotel Expo Sofia regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Hotel Expo Sofia for your future travel needs.Sincerely,Hotel Expo Sofia Team

6/10 - 괜찮아요

Iva

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The rooms are outdated and noisy. We could hear guests in adjacent rooms walking in and out all night long. There is no climate control in the room ( either was not working or was disconnected) thus the room was quite cold. The bathroom was also outdated and somewhat dirty- there was hair on the floor and the sink. The service at the restaurant on site was good however the food was mediocre. The property is advertising free parking but it is very difficult , if at all , to find a parking spot since the parking is super small and not for hotel guests only.
2023년 5월에 1박 숙박함
답변 제공: Stanislava 님, 2023년 5월 23일
Dear Guets,Thank you for taking the time to complete our Guest Experience Survey.Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.We were very concerned to hear your comment about cleanliness. Please rest assured that room cleanliness is a matter that we take very seriously and is of paramount importance to us and is something we follow very strict procedures about in our hotel. We have brought this incident to the immediate attention of the respective department head for improvement. In addition, we will continue with training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests.We appreciate your invaluable feedback. As a hotel operator, we are very serious about the voice of every customer. A great deal of effort is put into establishing effective action steps for constant improvement.We look forward to the pleasure of welcoming you back to the Hotel Expo Sofia.Yours sincerely,Hotel Expo Sofia Team

10/10 - 훌륭해요

Petar

2023년 4월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 5월 4일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - 좋아요

Tomihiro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
空港からタクシーで10分程度とアクセスが良く、部屋は一人で泊まるには十分な広さで、設備の状態もよく快適でした。 ホテル前の大通り向かいに大型スーパーがあったのですが、会員制で旅行者は利用できないみたいでした。コンビニ的なお店は周囲に見つけっれなかったので、そこはちょっと注意が必要かもしれません
2023년 4월에 2박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 4월 26일
Dear Valuable Guest, First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Sofia Team

10/10 - 훌륭해요

JORDAN L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2023년 4월에 1박 숙박함
답변 제공: Hotel Expo Sofia Team 님, 2023년 4월 28일
Dear Valuable GuestFirst of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

10/10 - 훌륭해요

Petar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2023년 4월 11일
Dear Valuable Guest,First of all thanks a lot for having chosen Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Sofia Team

8/10 - 좋아요

Desislava

가족 여행
The hotel was nice. The regular breakfast starting at 7 am is amazing.The early breakfast is very limited. The hotel advertised free airport shuttle, but in reality they offer a shuttle/taxi from the airport only. If you are leaving and need to go from the hotel to the airport they don't offer transportation. The free airport shuttle is offered in one direction only. Overall a good experience.
답변 제공: Stanislava Doychinova - Front Office Manager 님, 2023년 1월 9일
Dear Valuable GuestFirst of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

10/10 - 훌륭해요

Marjan

2022년 12월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2022년 12월 21일
Dear Guest, First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Team

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome value
Highly recommended. Great breakfast and easy access to airport by metro.
2022년 12월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2022년 12월 21일
Dear Guest, First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, Hotel Expo Team

8/10 - 좋아요

simon

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel, but Airport Transfer not so good
I stayed here on business for 3 nights, on arrival an Airport Shuttle had been organised for me, but it took me to a sister hotel where a free taxi was then ordered. The next day and subsequent days, I was working out of the airport and found that the only way to get to and from was to book a taxi each time, with a total cost of 63.12 Lev ( €32.43), while this is not a massive amount, I do feel rather disappointed that I had to pay every time, including the day of my check out to get to the airport when a Free Shuttle is advertised. I did ask reception about this on every occasion, but they were reluctant to help. The hotel and room were very nice, the breakfast was also good, it is a shame that the Free Airport Shuttle was not free or did not exist. Sadly the next time will be staying in Sofia for work in the coming months, I will have to find a different hotel.
2022년 12월에 3박 숙박함
답변 제공: Stanislava Doychinova - Front Office Manager 님, 2022년 12월 8일
Dear Valuable GuestFirst of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.The free transfer is only from the Airport to the hotel and on the day of the arrival .We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

4/10 - 별로예요

Ivan

가족 여행
좋아요: 청결 상태
Air conditioning was working only in heating mode. We were not warned about this during check in. There is no window to get freah air in the room and because was pretty warm we turn the airconditioning in cooling mode setting the thermostat to 20 degC before going to bed. We woke up at midnight sweating - thermostat was showing 27 degC. Turned off the airconditioning and temperature in rhe room dropped to 24 degC at 4:00 a mm I will not recommend using this hotel unless he feels comfortable at 24 degC with no fresh air in the room.
2022년 11월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2022년 11월 17일
Dear Guest,Thank you for contacting the Best Western Plus Expo Hotel regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay.It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose Best Western Plus Expo Hotel for your future travel needs.Sincerely,Hotel Expo Team

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Stanislava Doychinova 님, 2022년 11월 17일
Dear Guest,First of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

10/10 - 훌륭해요

Adam

8/10 - 좋아요

mariana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!
2022년 10월에 1박 숙박함
답변 제공: Stanislava Doychinova 님, 2022년 10월 25일
Dear Valuable GuestFirst of all thanks a lot for having chosen Best Western Plus Hotel Expo for your stay in Sofia and for sharing a positive comment with us.We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Sofia.Thank you again for sharing your experience and for recommending our hotel.Yours Sincerely,Hotel Expo Team

10/10 - 훌륭해요

Christos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함