Hotel/room was clean and typical of chain hotels. Airport shuttle was ontime and very convenient. The simple breakfast for people catching flights is a nice touch.
The only but major issue was that the supplemental lock on the room door didn't work, and when brought to the attention of the front desk, she said "they're not supposed to work"....??
If true, that's a security concern, and if not true, it shows a lack of concern and accommodation for guest's safety/concerns.