Dear Michael,Thank you for sharing your thoughts on your recent stay at our hotel. We are delighted to know that you had a great room and found our location convenient, especially if traveling by bus or train. Our dedicated taxi service at the front desk is aimed at making transportation as smooth as possible for our guests.We appreciate your kind words about our friendly and helpful staff. Your comfort and satisfaction are of utmost importance to us.Regarding the fridge /or to be more specific the (unstocked) minibar it is switched off and unplugged on purpose - this is jsut a little perk to help us save energy when not in use. It's wonderful to hear that, despite this minor issue, you would consider staying with us again. We look forward to welcoming you back for another enjoyable stay!Warm regards,Trifon PaskalevDirector of Sales

Dear Michael,Thank you for taking the time to give us a perfect rating of 5 out of 5 on Expedia! We are thrilled to know that you had a positive experience during your stay. If there is anything specific that stood out to you or any feedback you'd like to share, feel free to let us know!We appreciate your choice to stay with us and hope to have the pleasure of welcoming you back in the future!Best regards,Trifon PaskalevDirector of Sales and Marketing

Dear Michael,We appreciate your feedback and are pleased to hear that you found our hotel to be nice! We take pride in offering a comfortable and enjoyable stay for our guests.We are glad you enjoyed our restaurant, and it's always great to know when our dining options meet our guests' expectations!Thank you for choosing our hotel, and we hope you had a pleasant time exploring the city, even if it was a bit further from the main tourist area! Should your travels bring you back, we would be delighted to welcome you once again!BR,Trifon PaskalevDirector of Sales

Thank you, Vera Sofia, for your perfect rating! We're thrilled to see that you had a fantastic experience during your stay! If you have any specific comments or insights to share about your visit, we'd love to hear them. Your feedback is valuable and helps us ensure that every guest has an exceptional stay!Till next time you are in Sofia,Trifon PaskalevDirector of Sales and Marketing

Dear Galina,Thank you very much for taking the time to share with all of us your recent experience with Budapest Hotel Sofia!I can reassure you that for 15 years in business we have only benefited from the location of the hotel, being close to so many public institutions, landmarks and at the beginning of old Sofia's centre. Not once did we nor any of our guests have a safety related issue outside the hotel or in the near vicinity! Don't be confused by some of the rundown buildings and houses nearby! Judging by your Slavic name I am pretty sure you are quite familiar with what pace are public areas modernized in the cities on the Balkans. Having said all that we really appreciate that our staff members’ efforts were well appreciated by you during your stay with us and all the positive aspects you have pointed out to the online audience!We sincerely hope that you will choose to stay again at our hotel next time travel brings you back to Sofia!Cordial regards,Trifon PaskalevDirector of Sales and Marketing

Dear Mathew,Thank you so much for taking the time to share with all of us your recent experience with Budapest Hotel Sofia!We are pleased to read that you had all the necessities for a stress-free stay in Bulgaria's capital!Hope to see you again someday on our premises!Cordial regards,Trifon PaskalevDirector of Sales and Marketing

Dear David,Thank you very mcih for the short but to the point review that says it all!Do pay us another visit whenever you are back to our wonderful city, we will be delighted!All the best,Trifon PaskalevDirector of Sales

Dear Alexander,Thank you for giving us the highest rating on Expedia!We are pleased to see that all was Ok with your recent stay with us!Hope to see you again on our premises whenever travel bring you back to Sofia!Cordial regards,Trifon PaskalevDirector of Sales

Dear Lee,Thank you for taking the time to rate your recent stay with us on Hotels.com! Hope we will have the privilage to meet you again someday soon on our premises when we will be given the chance to win the 9th and 10th out of 10 points of your satisfaction!

Dear Ayhan,Thank you for the short and flattering review!We are pleased to read that all was fine with your stay with us and and in Sofia as a whole!With best regards,Trifon PaskalevDirector of Sales

Dear Mr. Mustafa,Thank you for the comments and for sharing your opinion with us!In front of the hotel's building there are a couple of parking lots that are used by our guests free of charge and are occupied on first came first served basis. In other words prior reservation cannot be made and once all of them are filled the next guests will be directed to the nearest paid parking where currently the price is 12 BGN per overnight.Sincerely hope you will pay us another visits next time you are in Sofia despite the fact that the decor is not to your taste and the complicated pakring solutions in the city center!Cordial regards,Trifon Paskalev Director of Sales

Dear Chantal, We regret to see that your experience with Budapest Hotel left such bad impression in you and you gave us only two out of ten points! We would appreciate if you could share with the hotel's management what exactly went wrong! All the best and stay safe in these difficult times! Cordial regards, Trifon Paskalev Director of Sales and Marketing

Thank you very much for your review and for outlining our staff's attitude towards you and your family! We are very flattered by your remark! Take care and stay safe, Trifon Paskalev Director of Sales and Marketing