스탠다드룸, 퀸사이즈침대 2개 | 고급 침구, 객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치

델타 호텔스 바이 메리어트 서머싯 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 107개 이용 후기 중 74개" "
평점 8 - 좋아요. 107개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 107개 이용 후기 중 4개" "
평점 4 - 별로예요. 107개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 107개 이용 후기 중 5개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Suzanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel , Friendly staff. Nice bar .
2024년 3월에 2박 숙박함
답변 제공: Tamara Isaacs - Front Office Manager 님, 2024년 3월 26일
Patrick, Thank you for taking the time to provide such a nice feedback. We hope to see you again soon.

10/10 - 훌륭해요

Tiaa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my birthday weekend and the front desk took very good care of me
2024년 2월에 1박 숙박함
답변 제공: Tamara Isaacs - Front Office Manager 님, 2024년 3월 26일
Tiaa,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience. We are thrilled that you enjoyed the time spent at the Delta-Somerset. We hope to welcome you again soon.

10/10 - 훌륭해요

Liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tamara Isaacs - Front Office Manager 님, 2024년 3월 26일
Liz,On behalf of the entire hotel team, I want to thank you for the positive feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Deandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very affordable and accommodating. They were clean as well. I would book them again.
2024년 2월에 1박 숙박함
답변 제공: Tamara Isaacs - Front Office Manager 님, 2024년 3월 26일
Deandra,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience. It is always encouraging to hear positive feedback that we provided a great guest experience for you.We hope to welcome you again soon.

8/10 - 좋아요

Ashlie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hot water in my room was not working and maintenance promptly fixed it when we reported it
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

CAMILLE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Tamara Isaacs, Front Office Manager 님, 2024년 2월 3일
Dear David,We want to thank you for choosing to stay with us. We also appreciate you taking the time to share your feedback.We hope to welcome you again soon at the Delta-Somerset by Marriott.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Have stayed in this hotel many times. Great value- have never been disappointed.
2023년 12월에 1박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 12월 28일
Thank you for your feedback! We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 12월 28일
Thank you for your feedback! We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

10/10 - 훌륭해요

shaymaa

2023년 12월에 2박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 12월 28일
Thank you for your feedback! We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 12월 12일
Thank you for your feedback! We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

2/10 - 너무 별로예요

Guo-Chao

2023년 12월에 1박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 12월 28일
Good afternoon Guo-Chao,I am sorry you did not enjoy your stay with us. We work extremely hard to exceed expectations and I am sorry we did not exceed yours. I hope you will give us another chance if your travels bring you back to the area.

10/10 - 훌륭해요

KAMMIE

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place. Staff was amazing and the food was delicious
2023년 11월에 1박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 11월 28일
Thank you for your feedback! We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

10/10 - 훌륭해요

Geraldine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delta is comfortable
I was very comfortable. The bed was so comfortable. I was there for a dance conference. Housekeeping kept my room clean and towels were very fluffy
2023년 11월에 2박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 11월 9일
Thank you for your feedback! We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

8/10 - 좋아요

Reka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 11월 9일
Thank you for your feedback! We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

10/10 - 훌륭해요

Neda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great and as expected.
2023년 10월에 2박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 10월 27일
Thank you for your feedback!We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

2/10 - 너무 별로예요

Shiva

2023년 10월에 2박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 11월 28일
Good afternoon Shiva,I am sorry you did not enjoy your stay with us. We work extremely hard to exceed expectations and I am sorry we did not exceed yours. I hope you will give us another chance if your travels bring you back to the area.

10/10 - 훌륭해요

christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 10월 27일
Thank you for your feedback!We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

10/10 - 훌륭해요

John

2023년 10월에 2박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 11월 9일
Thank you for your feedback! We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

10/10 - 훌륭해요

CATHERINE 님, Columbus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Only this missing was a working coffee machine.
2023년 10월에 1박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 10월 17일
Thank you for your feedback!I sincerely apologize for the coffee machine not working during your stay. The information you provided will be shared with our team. We hope to welcome you again soon!

10/10 - 훌륭해요

Jesica

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 9월에 2박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 10월 2일
Thank you for your feedback!We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

4/10 - 별로예요

Suzanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was modern and very clean. Staff was quick to respond to requests and needs. What we found very disappointing was the comfort of the bed. The mattress was hard and even though we requested changing rooms to see if another bed would be better, the lack of comfort was the same. The mattresses actually hurt our hips and neither my husband or me had even a hint of a restful sleep for the entire 4 nights that we stayed at the hotel. Whoever was responsible for purchasing the mattresses clearly has never slept on a quality mattress and simply chose a cheap manufacturer's deal. It will stop us from ever staying at the hotel again and that's unfortunate because the location was extremely convenient for our needs and we would have used this hotel approximately 4-5 times per year.
2023년 9월에 4박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 10월 2일
Thank you for your feedback, Suzanne.I would like to extend my apologies on the condition of oyur mattress, providing an uncomfortable stay. I will relay this information to the appropriate department. We are hopeful you choose to stay with us again.

4/10 - 별로예요

Tilak

별로예요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 9월 10일
Good evening Tilak,I am sorry you did not enjoy your stay with us. We work extremely hard to exceed expectations and I am sorry we did not exceed yours. I hope you will give us another chance if your travels bring you back to the area.

8/10 - 좋아요

Priyanka

Good
2023년 8월에 6박 숙박함
답변 제공: Rosa Erazo - Assistant front Office Manager 님, 2023년 9월 8일
Thank you for your feedback!We look forward to welcoming you back at the Delta Hotels by Marriott-Somerset!

10/10 - 훌륭해요

STELA

2023년 8월에 2박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 10월 2일
Thank you for your feedback!We look forward to welcoming you back at the Delta Hotels by Marriott in Somerset!

10/10 - 훌륭해요

Arthur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable rooms with modern decor and furnishings. Front desk personnel were well-informed, helpful and professional. Would stay there again!
2023년 8월에 1박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 8월 27일
Good afternoon Arthur,Thank you for the great review. I am so glad you enjoyed your stay with us. Regards,Brian Gessner

10/10 - 훌륭해요

Sehal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean. Friendly staff.
2023년 8월에 1박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 9월 8일
Thank you for your feedback!We look forward to welcoming you back at the Delta Hotels by Marriott-Somerset!

8/10 - 좋아요

Kapil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was a great property could do with a few new decor upgrades other than that it was a great stay. The housekeeping request can be little better as not always requested are accepted
2023년 8월에 7박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 8월 19일
Thank you for your review. I will take your feedback and share it with our team.Thank you for choosing to stay at the Delta Hotels by Marriott in Somerset. We look forward to welcoming you back soon!

4/10 - 별로예요

Monique

2023년 8월에 5박 숙박함
답변 제공: Rosa Erazo - Assistant Front Office Manager 님, 2023년 9월 4일
Thank you for your review. I would like to extend my sinceresy apologies for your stay not being up to par. Please feel free to reach out to me for any issues.Thank you for choosing to stay at the Delta Hotels by Marriott in Somerset. We hope to welcome you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. Friendly staff! Very Clean with comfortable beds.
2023년 8월에 3박 숙박함
답변 제공: Rosa Erazo - Assistant front Office Manager 님, 2023년 8월 11일
Thank you for your review. We look forward to having you stay with us again.Thank you for choosing to stay with Delta Hotels by Marriott Somerset!

8/10 - 좋아요

Blessing

좋아요: 숙박 시설 상태 및 시설
Very clean
2023년 7월에 3박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 7월 16일
Thank you. Glad you enjoyed your stay with us.Hope we will welcome you back soon.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean & good location to get where you need
First room we were given had a strong smell of mold, we immediately asked for a new room & it was a much better situation. Noticed the first room was on a low level Felipe which seemed like a downgrade. Coffee maker broken in room, took 3 people to come to the room to get it replaced but once that was done we were good
2023년 7월에 2박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 7월 16일
Thank you for your comments. I am sorry to hear about your arrival into your first room. With the high humidity and the dampness outside we are doing everything we can to keep the rooms smelling fresh. I ma glad to read your second room was much better.Thank you for staying with us and we hope to see you again in the future.Regards,BJG

10/10 - 훌륭해요

SUZETTE

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 1박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 7월 10일
Thank you, glad you enjoyed your stay with us.

10/10 - 훌륭해요

Vida 님, GREENWICH

2023년 7월에 1박 숙박함
답변 제공: Guest Service Team 님, 2023년 7월 30일
Thank you for taking the time to provide your feedback regarding you stay at the Delta Hotels by Marriott - Somerset. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

justess

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff very pleasant and polite. Only complaint is, housekeeping seemed to be short staffed. Waited 30 minutes for face towels because they did not replace them after cleaning the room.
2023년 6월에 2박 숙박함
답변 제공: Guest Service Team 님, 2023년 7월 30일
Thank you for sharing your feedback with us regarding your stay at the Delta Hotels by Marriott - Somerset. We have shared your comments with our Management Team. We are glad to hear that the Front Desk Staff was able to assist. We hope to have an opportunity to service you again during your future travels to the Somerset Area.

10/10 - 훌륭해요

Mounis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 7월 1일
Thank you. Glad you enjoyed our hotel.

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property, excellent facilities and restaurant. Highly recommend. Brian the GM and his team are Top Notch.
2023년 6월에 2박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 7월 1일
Thank you, Jose. Really appreciate the kind words about me and my team.

10/10 - 훌륭해요

Steven

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 6월 12일
Thank you very much for the great score. Thank you for staying with us.

10/10 - 훌륭해요

Evoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk staff was very friendly. Hotel is very clean my family enjoyed the pool.
2023년 6월에 1박 숙박함
답변 제공: Guest Service Team 님, 2023년 7월 30일
Thank you for taking the time out to share your feedback and experience at the Delta Hotels by Marriott - Somerset. We pride ourselves on providing outstanding guest service and I'm delighted to hear you and your family enjoyed your stay. We look forward to having the opportunity to service you again in the future.

10/10 - 훌륭해요

Katiane

2023년 6월에 1박 숙박함
답변 제공: Guest Service Team 님, 2023년 7월 30일
Thank you for taking the time to share your feedback regarding the Delta Hotels by Marriott - Somerset. We are happy to hear that you enjoyed your stay and look forward to welcoming you back!

4/10 - 별로예요

Connie

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I checked in and the room I got was basically falling apart. The moment I entered room to use bathroom, toilet got clogged, while partner was showering. Shower was also clogged. Maintainance came to unclog toilet and said shower should be fine. Next day, shower still clogged, instead of switching our rooms, we waited while maintenance came to put harsh chemicals while we were in room. Electric outlet came entirely out of socket when I charged to charge my phone. Had to ask to switch rooms when that should have been done originally. Terrible experience and booked for two nights, regret it.
2023년 6월에 2박 숙박함
답변 제공: Guest Service Team 님, 2023년 7월 30일
Thank you for sharing your feedback regarding your stay at the Delta Hotels by Marriott - Somerset. This is not the norm here and appreciate your comments and glad to hear the staff was able to move your room. We hope to have an opportunity to service you again during your future travels to the Somerset Area.

6/10 - 괜찮아요

DMYTRO

좋아요: 직원 및 서비스
2023년 5월에 2박 숙박함
답변 제공: Guest Service Team 님, 2023년 7월 30일
Thank you for taking the time to share your feedback!

10/10 - 훌륭해요

Myranda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were kind and welcoming. The hotel in general was styled very well.
2023년 5월에 1박 숙박함
답변 제공: Guest Service Team 님, 2023년 7월 30일
Thank you for sharing your feedback regarding your stay at the Delta Hotels by Marriott - Somerset. We look forward to welcoming you back during your future travels!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was in good order.
2023년 5월에 1박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 5월 19일
Thank you, Thomas. I am glad you enjoyed your stay. Hope to welcome you back soon.

10/10 - 훌륭해요

Louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t actually spend much time at the hotel, but I have been here before (for an event) and the catering service was awesome. This time, stayed for a night and all went very well.
2023년 5월에 1박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 5월 14일
Thank you for the kind words. I am glad you had the chance to stay with us this visit and all went well. Hopeto see you back soon. Thank you.

8/10 - 좋아요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well maintained and the service was perfect. Restaurant on the main floor was a big plus.
2023년 4월에 1박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 4월 26일
Thank you. I am glad you enjoyed your stay and restaurant. Hope to welcome you back soon.

10/10 - 훌륭해요

Alexander

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Welcome!
I had an exceptional time here for my first visit!! So good I extended my stay with them another 4 days.
2023년 4월에 10박 숙박함
답변 제공: Brian Gessner- General Manager 님, 2023년 4월 25일
Thank you so much for your kind words. I am so happy you enjoyed our hotel.

6/10 - 괜찮아요

WENDI

2023년 4월에 4박 숙박함