야외 수영장, 07:00 ~ 22:00 오픈, 일광욕 의자

베스트 웨스턴 드라이 크리크 인 여행 후기

3 out of 5
베스트 웨스턴 드라이 크리크 인
198 Dry Creek Rd, Healdsburg, CA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1008개 이용 후기 중 343개" "
평점 8 - 좋아요. 1008개 이용 후기 중 357개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 178개" "
평점 4 - 별로예요. 1008개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 47개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goood
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Judith 님, San Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Cheryl

가족 여행
Clean rooms, nice staff
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Ruth St.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The walls are very thin. We were woken at 3 am because the guests in the next room were talking. They were very loud, but it didn’t sound like fighting. It sounded like a normal conversation, but it went on for over an hour. We tried sleeping at the other end of the bed to see if that helped, but it didn’t. They really need to fix this. The room is really nice, and the bed comfortable, but we got a terrible night’s sleep.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Roselle

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Naomi 님, San Bruno

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a comfortable stay, but next time I’ll bring some house slippers.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스
Great location for taking advantage of wine country!
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Janis

연인과의 여행
Given an unrequested handicapped room, horrible bathroom, no vanity only a sink. Soap dish on toilet tank. Outlets at nightstand unusable, plugs fell out. Desk chair height collapsed to lowest level, good thing we weren’t trying to work. Lobby in back, poor design. Desk said check in at 4, but earlier if we bought a membership. Our confirmation said 3. Won’t be staying here again.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Appoorve

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The photos of this property are not reliable. This is like a cheap motel with very basic facilities. We were super disappointed as we were hoping for a more upscale stay. Will never stay at any best western again. The rooms were ok, very basic with a average mattress. The TV was old and no option for smart TV. The walkways were dirty and of cheap flooring.
2024년 2월에 1박 숙박함
답변 제공: EN 님, 2024년 2월 20일
Dear Appoorve:Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I regret you were disappointed in your stay at our Best Western hotel. Please be assured all the pictures displayed on the Expedia web site are true and factual. We are a Best Western Core hotel that offers great value in a town were hotel prices are very high year round. In reading your comments it looks like you were looking for an upscale hotel experience which our hotel does not offer or advertise to be. There are many upscale hotels located in Healdsburg to choose from that offer rates starting from 200 -400 more per night than our Best Western. Thus, making our hotel a great value on any given night. Once again, thank you for taking the time to write your review.If I can be of assistance in the future, please don't hesitate to contact me at 707-433-0300 ext. 619.Sincerely,Erik NeztsosieGeneral ManagerBest Western Dry Creek Inn

6/10 - 괜찮아요

Tara

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Location is great. Staff seemed nice. Building is LOUD. They put laminate floor in, which is great for cleanliness, but it was loud. Our neighbors above us were up super later and then up early the next morning. We had to put music on and could still hear them walking everywhere. I think we may also heard people walking outside all night. If I stayed again, it would only be on the third floor. The amenities are limited for the cost.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Kaaren

가족 여행
좋아요: 직원 및 서비스
A very funky room. I did not ask for the handicapped room, but that’s where we were put. We didn’t particularly like it. Also, there weren’t enough blankets on the bed and we had a hard time dealing with the heater.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Pannara

가족 여행
좋아요: 청결 상태
The room is big ,nothing special but enjo stay there . The value is good
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Aileen

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Samuel 님, Lake Oswego

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Like most BW they should have a breakfast. Was suprised that this location did not even have a cold breakfast option. The used to have a very nice breakfast that saved you lots of time... Not anymore
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the area. Nature and town. Will come back !
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

John

2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Rachelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kelley 님, Sheridan

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, but noisy.
The hotel is clean and updated. Our room was nice, and mostly comfortable. Unfortunately, the walls are paper thin so we had to listen to the couple next door talk, watch a movie, and get up in the middle of the night to clear her throat for 10 minutes, at 3:30am. Ugh!
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Debora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Not as expected.
We were sorry to see breakfast and pool with hot tub not available. The bed didn’t have enough covers and was worn on the edges. The coffee table had lots of scratches. We liked the couch and roominess. The room was clean.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Eric

출장 여행
2023년 12월에 1박 숙박함
답변 제공: bh 님, 2023년 12월 5일
Dear Eric:Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not meeting or exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Brian HenryFront Office ManagerBest Western Dry Creek Inn

10/10 - 훌륭해요

Laura 님, Seattle

좋아요: 청결 상태
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Click pokey.sylgare.tk Go

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Patsy

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

8/10 - 좋아요

Jacquelynn

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

John

2023년 11월에 1박 숙박함
답변 제공: bh 님, 2023년 12월 13일
Dear John:Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Brian HenryFront Office ManagerBest Western Dry Creek Inn

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Paper walls
Room was comfortable and the property in a good location. Only big issue is noise. There was a family next door (room had a lock off in case someone wanted 2 adjoining). We could hear everything...the door/walls are paper thin. At a minimum they should try NOT to place potentially loud families next to couples. Had 2 nights of terrible sleep.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very clean.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

elisabeth

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Although a bit way from the plaza it is clean, easy to park and priced right!! Nice staff!!!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

cindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything within close proximity, electric bike & bike rentals everywhere.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jill

2023년 11월에 1박 숙박함
답변 제공: EN 님, 2023년 11월 13일
Dear Jill:Thank you for completing our in house survey and this Hotels.com review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not meeting your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Your in house survey indicated our pool was too small, we do not provide bath robes and the elevator was too far away from your room. I regret the features provided by our hotel did not meet you expectations. We are a Best Western Core hotel that provides all the amenities that you would come to expect at a BW Core property. The upgraded amenities you were seeking are provided at our branded sister property located just across the parking lot. Once again, I am sorry our hotel did not meet your expectations. If I can be of assistance in the future, please don't hesitate to contact me.We appreciate your loyalty to Best Western.Sincerely,Erik NeztsosieGeneral ManagerBest Western Dry Creek Inn

10/10 - 훌륭해요

Gina 님, Novato

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alex at the front desk was delightful. She made our check in so easy and gave us a nice room in a great location.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Anna

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love that the hotel is right off the freeway, it is easy to find and we always enjoy our stay when we go.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

William 님, Folsom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Lisa

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Used to like this property. The cleaning solution fumes in our room were so strong that I was coughing and my eyes burned. No other rooms available. Had to have maintenance open our window a bit more to try to air it out. Took over a day to not be as strong. Streets are noisy right next to it. They used to serve breakfast - no longer do that. They sold their back building to Hilton - I didn’t realize that. Those were the much nicer rooms. They were also going to charge me $40 for checking in one hour early. I have stayed here prob 6 or 7 times over the years - won’t be staying here anymore.
2023년 10월에 2박 숙박함
답변 제공: EN 님, 2023년 10월 26일
Dear Lisa:Thank you for completing a review regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not meeting or exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I am sorry our cleaning products caused you to have an allergic reaction. This is not a common experience and we will contact our supply vendor to review the products they are selling to us, to ensure other guests do not have the same experience. I regret you were disappointed that we do not provide breakfast service at our hotel. In December of 2019, (prior to the pandemic) our hotel went to a breakfast package program with Adel’s our on site restaurant located just steps away from the hotel lobby in the parking lot. The breakfast package is available for booking on our franchise web site. The information is also noted on our hotel web page.With respect to our former Villa rooms. These rooms were rebranded one year ago to a Hilton Tapestry under the same ownership. Neither hotel has been sold. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our hotel and Best Western.If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Erik NeztsosieGeneral ManagerBest Western Dry Creek Inn

6/10 - 괜찮아요

Terry

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Noisey
2023년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay in Wine Country
Great location. Clean and updated. Towels were quite thin.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Morgan

2023년 10월에 1박 숙박함
답변 제공: EN 님, 2023년 11월 14일
Dear Morgan:Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not meeting or exceeding your expectations. At the Dry Creek Inn we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. Unfortunately, since you did not provide us with any feedback. We are unable to implement any improvements to ensure we provide a better experience for our guests in the future. Please consider staying with us again so that we can have another opportunity to provide you with a superior experience. Sincerely,Erik NeztsosieGeneral ManagerBest Western Dry Creek Inn

10/10 - 훌륭해요

Lorelei 님, Pacifica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were on first floor next to the laundry area and we could hear a lot of banging thumping etc
2023년 10월에 1박 숙박함

4/10 - 별로예요

dennis

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Check-in time provided was three pm. At the appointed time I attempted check-in and was told check-in was four pm and I would be charged an early-check in for thirty dollars. Also, fee would be waived if I jointed some sort of loyalty club. I demurred and said no to both options at which time I was told okay we will waive the fee and check you in. Fishy and deceitful to my way of thinking.
2023년 10월에 2박 숙박함
답변 제공: EN 님, 2023년 10월 20일
Dear Dennis:Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our posted guaranteed check in time is 4:00pm. This is also printed on your confirmation provided by Expedia. Our hotel like many other hotels offer an early check in for a small fee. This is standard practice. When you arrived at 3:00pm prior to our guaranteed check in time, the Guest Service Agent offered you an early check in for the standard 30 fee. The fee is waived by our hotel in some cases for Best Western Reward members. This is why you were offered to join Best Western Rewards. In both cases, the Guest Service Agent acted properly and within company policy. I am sorry you felt differently. Nothing fishy or deceitful is occurring at our hotel. If I can be of assistance in the future, please don't hesitate to contact me directly.Thank you again for taking the time to complete the survey. We appreciate your loyalty to Best Western.Sincerely,Erik NeztsosieGeneral ManagerBest Western Dry Creek Inn

4/10 - 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It seems like they spray the bed linens because as soon as I laid my head on the pillow a coughing fit ensued and my neck was itchy when I laid on the pulliw.
2023년 10월에 1박 숙박함
답변 제공: EN 님, 2023년 10월 17일
Dear Kimberly:Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please be assured our hotel does not spray starch or add any other product to our guest linens. They are cleaned and folded daily in our laundry room by our staff. The laundry detergent is supplied to us by a major US company with no perfume additives. I am sorry you had an allergic reaction to the detergent being used by our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our hotel and Best Western.If I can be of assistance in the future, please don't hesitate to contact me directly.We hope you will come back and see us again soon.Sincerely,Erik NeztsosieGeneral ManagerBest Western Dry Creek Inn

8/10 - 좋아요

Robert 님, Minneapolis

좋아요: 직원 및 서비스
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Rae

연인과의 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was easy and the staff were very friendly. Room was nice and clean. Only suggestion would be to provide bottled water in the room. Would stay again!
2023년 10월에 1박 숙박함

8/10 - 좋아요

Fran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함