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베스트 웨스턴 소노마 밸리 인 & 크뤼그 이벤트 센터 여행 후기

3 out of 5
베스트 웨스턴 소노마 밸리 인 & 크뤼그 이벤트 센터
550 2nd Street W, Sonoma, CA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 548개" "
평점 8 - 좋아요. 1001개 이용 후기 중 313개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 76개" "
평점 4 - 별로예요. 1001개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 28개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Pierre

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Renovation
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean and lovely, and the beds very comfortable. The courtyard with hot tub, sauna and pool was beautiful and we enjoyed all three. The area is very walkable and the room was cleaned promptly each morning. Only reason for 4 stars instead of 5 is because part of the property is under renovation so the lobby was temporary and the breakfast was not complete.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Shauna

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Nadine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
March 2024 Facility was under renovation. Remodeled rooms not completely finished. Entry way to Inn blocked, had to circle the block and enter via the exit driveway. Heater in room very noisy, turned it OFF at night. Hot shower water not hot enough. Small makeup mirror at sink missing. Lighting dim. Website advertises Complimentary Sonoma Country Breakfast...was actually a continental breakfast in the makeshift lobby. Staff was polite and accommodating, but certain parts of the experience were not as satisfying as hoped, or expected. Perhaps when the remodel process is totally completed and management has given the entire facility a thorough test run a higher rating will be warranted. PS would be nice to have a couple electrical outlets in the outdoor fire pit area for phone charging.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Brian De

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at this property for a number of family trips., Enjoyed staff and convenience.. Of other facilities near property
2024년 3월에 4박 숙박함

8/10 - 좋아요

Noel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and management were very helpful when our plans changed due to a death in the family. Beautiful newly renovated room. Great new shower. Walking distance to Sonoma Film Festivsl events and fabulous dining spots. Loved the fireplace, as always. Great place to stay in the Sonoma / Napa area especially for Infineon Raceway. Cheers
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Roberta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Margaret

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Victoria

2024년 3월에 1박 숙박함

8/10 - 좋아요

deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location, friendly service. Heat in room loud, fridge did not work
2024년 3월에 1박 숙박함

8/10 - 좋아요

Edgar

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
See scores.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Booked a 1 night stay (sun-mon), once we arrived we had to wait til after lunch to get a room -not a problem that normal. After a good day around town, one expects and nice comfortable relaxing good night rest in their room, right? Well let me tell you, the hotel is in a renovation stage (which Expedia nor the Best Western website doesn’t disclose). We actually got an updated room but we had to suffer the consequences of electrical work not done correctly. Our vanity mirror had a built-in light and we couldn’t even turn off. The bathroom exhaust fan remained on all night, switch would turn off but it kept turning back on. Can picture this? We couldn’t even sleep due to the light on and the noise coming from the bathroom. Also the front door lock was not working properly. I called the front desk to see what can be done. Shortly, the maintenance groundskeeper came by and was dumbfounded on the issues. He said he would report it in the morning and that’s that! SMH I was not only upset but now I had a restless night when you’re supposed to be enjoying a weekend anniversary getaway. To top it off, at 630 in the morning, we started to here work trucks parking right next the our window. Just imagine all the workers unloading all their tools on Monday morning? So- no sleep all night and now the noise of the construction. Not nice

8/10 - 좋아요

Candace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've staid here multiple times, always good and in a convenient area. This time they had construction going on which was no fun but not a big deal.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Luis Francisco

좋아요: 청결 상태
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Lisa 님, Sunnyvale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed here before when we go wine tasting in Sonoma. It's a short walk to the plaza. The free breakfast is good. We love the hot tub. Be sure you have a room on the first floor with a convenient sliding glass door to the garden.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 1일
Dear LisaThank you for taking the time to post a reveiw. I am happy to hear that you enjoyed your recent stay with us. I sincerely hope that the next time you visit Sonoma Wine Country you will consider staying with us again.We hope to see you soon!Best RegardsK Comfort

2/10 - 너무 별로예요

stephanie

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Janet 님, Longmont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Josh

2024년 1월에 4박 숙박함

8/10 - 좋아요

Erick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't understand the five-dollar parking pass thing. As I understand,non-guests were using the parking spaces. So I had to pay $5.00 for a pass. It's just a piece of paper. Only one place to get it. It should have just been handed to me. I know it's just five bucks, but if I hadn't paid it you would have towed the car of a legitimate guest. I hope you choke on it.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 12일
Dear ErickYes we charge a parking fee as many other hotels do. Non guests are not allowed to park or they would in fact have their cars towed. We have workmen on the property doing a large project. The only people property who park on our property are our paying guests, staff and vendors. And thats it.Frankly our parking fee is far lower than most properties.Thank you for the nice comment.Happy New Year to you K Comfort

2/10 - 너무 별로예요

talina 님, oakdale

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Bipinbhai

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Desta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property - we'll be back!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Dear DestaThanks for the nice rating and comments. We look forward to seeing you again soon in Sonoma! SincerelyK Comfort

6/10 - 괜찮아요

Okabe

가족 여행
料金なりの施設です。 7-11が近くにあり、ショッピングできる場所も正面にあり、便利でした。 洗濯もできるので助かりました。
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 10일
Dear OkabeThank you for taking the time to post a reveiw. I apologize if you were not informed prior to arrival about the parking fee. I am happy that everything else worked well for you.Thank you for choosing our hotel while you were in Sonoma.Best RegardsK Comfort

8/10 - 좋아요

Masanori 님, SUNNYVALE

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Amy

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Rogelio

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Fred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Centrally located in the center of Sonoma. A large shopping center directly across the street, and only a short walk to the main town square. Room was quaint (not modern) but very clean and comfy. Even had a wood burning fireplace (supplied with duralogs). Simple grab & go continental breakfast (tasty muffins and bagels). Only complaint is that the HVAC unit is very noisy at night.
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Rebecca

2023년 12월에 1박 숙박함

4/10 - 별로예요

Nick

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jaume

2023년 12월에 1박 숙박함

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

2023년 12월에 3박 숙박함

8/10 - 좋아요

Linda

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Pamela

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Bad housekeeping
We could tell the bed was just remade
2023년 12월에 2박 숙박함
답변 제공: K Comfort 님, 2023년 12월 20일
Dear PamelaThank you for your reveiw and nice rating. I did want to assure you that we change the bedding every single time between guests. Please rest assured that we would never remake our beds from the previous stay. We take cleanliness very seriously and strive to provide all our guests with a clean comfortable room in which to enjoy their time here in Sonoma.Kindest RegardsK Comfort

10/10 - 훌륭해요

Gilles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellente 5 mn à pied de la place centrale
Excellent hôtel. très proche du centre ville, il permet d'aller tester des vins sans inquiétude pour la conduite (5 mn à pied), Je recommande Bennett avec un excellent Chardonnay et un excellent Pinot noir! Des options pour diner très nombreuses (Girl and the Fig est merveilleux) L'hôtel est très propre et très bien entretenu; cheminée dans la chambre avec une buche, comme c'était agréable avec cette "fraicheur" de décembre"; L'accueil à la réception était d'une très grande qualité, compétence, sourire, informations locales. Merci. J'ai passé un excellent sejour.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 15일
Dear GillesThanks for your nice reveiw! Im so pleased to read that you had such an enjoyable stay with us and had a good time exploring Sonoma. I hope that should you ever return to Sonoma- you would consider staying here with us again.Kindest RegardsK Comfort

8/10 - 좋아요

Pamela

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Bedding
I’ve stayed at this particular best western a handful of times and the sheets are always just retucked you can tell by the wrinkles
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 15일
Dear PamelaThank you for taking the time to post a reveiw.I did want to let you know that we do was the sheets every time and replace them with fresh sheets.The reason for the wrinkles is that our dryer is so hot and when the hot sheets come out - they get put into a large bin w all the clean laundry and it does not always get folded right away. So that is the reason for the wrinkles- not us reusing the sheets.Just FYIThanksKComfort

8/10 - 좋아요

Lidwina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a really nice hotel with friendly staff. I would have appreciated more power outlets in the room. It was a little complicated to charge phones on both sides of the bed. Minor issue of course.
2023년 12월에 4박 숙박함
답변 제공: GM 님, 2023년 12월 8일
Dear LidwinaThanks for the feedback and nice comment about our hotel and staff! I hear you about the charging and we are currently addressing that.So the next time you stay with us, we will have that fixed for you! We hope to see you again soon! Best RegardsK Comfort

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Barbara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location, location, location !
Very good place to stay one block off of the Sonoma square. Easy walking to shops and restaurants. Excellent location to visit all the wineries in the Sonoma county. Location, location, location!!! Newly redecorated rooms are fantastic
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 8일
Dear BarbaraThanks for your nice reveiw and comments! Im happy that you enjoyed your stay with us and found our location to be so convenient.Please consider staying with us again the next time you visit Sonoma! Best RegardsK Comfort

10/10 - 훌륭해요

Pamela

Lovely!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Pål Arne

좋아요: 직원 및 서비스, 편의 시설/서비스
Very central location. Rooms a bit tired. Great with on-site free parking.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Dear Pal Arne'Thank you for taking the time to post a reveiw. I am very pleased that you enjoyed your recent stay with us and hope you will consider staying again should you ever return to Sonoma Warm RegardsK Comfort

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and friendly staff.The property is currently be renovated however it was quiet during our stay. The breakfast was minimal and they charged $5.00 for parking which was a surprise. I would definitely stay there again.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Dear ThomasThanks for taking the time to post a reveiw. I am very happy to hear that you were not disturbed by the ongoing maintenance program at our hotel. We do hope to see you here again Soon! Kind RegardsK Comfort

10/10 - 훌륭해요

Roberta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price for the room was fair. I expected to be more due to the area. I will definitely stay here again. The whole experience was exquisite. I recommend this hotel. A five star in my eyes.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Babette

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2023년 11월에 1박 숙박함

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great!
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Christina

연인과의 여행
좋아요: 직원 및 서비스
Property is very dated, but has an outstanding location from the Sonoma square. They were doing construction when we stayed there, so one side of the building was blocked and we heard loud construction noises next door to our room. We were not warned about the construction when we booked this stay.
2023년 11월에 1박 숙박함