야외 수영장, 일광욕 의자

H2호텔 여행 후기

4 out of 5
H2호텔
219 Healdsburg Ave, Healdsburg, CA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 552개 이용 후기 중 410개" "
평점 8 - 좋아요. 552개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 552개 이용 후기 중 24개" "
평점 4 - 별로예요. 552개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 552개 이용 후기 중 3개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Chad

Got to the hotel a little after 1am due to a flight delay and they had already “run reports” and couldn’t honor my prepaid reservation, so they spent about 45 minutes trying to figure out how to bypass the computer system to get me into a room. Once they found me a room I had to come back down to the lobby 2 additional times because the key didn’t work. Then they used a master key to let me in but the heater and most of the lights didn’t work. Bed was very comfortable though
2024년 3월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2024년 3월 20일
Chad, Thank you for sharing your experience with us! We're terribly sorry you had challenges during your check in process. We have taken note of the issues you ran into while trying to get to your room at such late hour.Our Maintenance Department was notified of the problem and they have addressed the issues. We hope to see you again soon!

10/10 - 훌륭해요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the modern design, the comfortable bed and crisp linens, the helpful staff.
2024년 2월에 3박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2024년 3월 20일
Dale, Thank you so much for sharing your experience at H2 Hotel! we're delighted to hear you had a great Time! We look forward to seeing you again! Cheers!

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2024년 2월 5일
Hi Nicolas, Thank you for rating us, we hope to see you again soon.

10/10 - 훌륭해요

Judy 님, Corte Madera

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2024년 1월 15일
Hello Judy, Thank you for sharing your experience at H2 hotel. We hope you enjoyed it and we also hope to see you again soon.

10/10 - 훌륭해요

Alex 님, Corte Madera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2024년 1월 15일
Hello Alex, Thank you for sharing your score with us. We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2024년 1월 15일
Thank you for sharing your experience with us. Hop to see you again soon.

10/10 - 훌륭해요

Libby

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to Williamson epicurean kitchen. Have stayed here before and will be back.
2023년 12월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 12월 10일
Hello Libby, Wonderful to hear you enjoyed your stay! We look forward to your next stay!

10/10 - 훌륭해요

Tessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in the heart of Healdsburg. Very well appointed. Welcoming friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 12월 10일
Hello Tessa, Thank you for sharing your most recent experience with us. I will be sharing your feedback with our staff. Hope to see you again soon!

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, cleanliness, staff, food, and beds were excellent. The only thing that was a bit of a struggle was the wifi. Healdsburg in general has terrible Verizon reception, so wifi is pivotal. If they can boost the signals, I'd give it a 10/10.
답변 제공: Jonathan (Hotel Manager) 님, 2024년 3월 20일
Hello Matthew, Thank you for taking the time to share your most recent experience at H2. We also want to thank you for informing us of the Wifi issues you encountered during your stay! We have contacted our Internet provider and are working to resolve the issue. We hope to see you again soon!

10/10 - 훌륭해요

Wanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property with friendly and efficient staff
2023년 11월에 3박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 12월 10일
Hello Wanda, We're delighted to hear you enjoyed your stay with us. I will be sharing your feedback with the rest of the staff.

10/10 - 훌륭해요

Annie

출장 여행
Get healed in Healdsburg
My wife and I had a lovely stay. Elegant and comfortable with many amenities.
2023년 11월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 19일
Greetings Annie, We're delighted to hear your stay was lovely! We hope to see you again soon!

4/10 - 별로예요

alissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very disappointed by the room - specifically the bed. I had a 'king' bed that was clearly 2 twins pushed together which is usually fine, but each twin mattress was in terrible shape with a big slump in the middle. It was similar to a hammock. When pushed together there was an elevated ridge in the middle and 2 slumped down mattresses on either side. I've never seen anything like it! The room was very plain with one picture and mostly bare walls. Interior design and window coverings were poor. Floor coverings (area rugs) were minimal and the floors were cold. The entry level, restaurant and garden are beautiful and well decorated. The food was good, but not great. Overall very disappointing for the price, I would not return to the H2hotel.
2023년 10월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Hi Alissa, We're terribly sorry we weren't able to meet your expectations this time around. We hope you allow us another opportunity in the future and provide you with a more delightful stay at one of our other locations.. Please feel free to reach out to us we'll be delighted to assist with your future booking.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property and kind, helpful staff. Awesome location and close to everything!
2023년 10월에 4박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Eric, Thank you so much for the kind words! we hope to see you again soon!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at H2 was awesome. The continental breakfast (included) was delicious. We will stay here agin.
2023년 10월에 3박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Thank you Heather! we're so happy to hear you had a wonderful experience! We hope to see you again soon!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The most wonderful staff in Healdsburg… I’m fully impressed and I cannot wait to stay there again with my Krista!
2023년 10월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Chris! we're thrilled to hear you had a wonderful experience! hope to see you again soon!

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Thank you! we hope to see you again soon!

10/10 - 훌륭해요

barry 님, austin

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is excellent about this hotel. Wonderful staff, cool modern rooms, plenty of space, perfect location to walk around Healdsburg, etc. can’t say enough good things.
2023년 9월에 3박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Barry, thank you for sharing your experience with us! we're so delighted to hear you had a wonderful stay with us! Hope to see you again in the future!.

10/10 - 훌륭해요

elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. They printed maps for Yosemite. Continental breakfast had lots of options including fresh fruit. Housekeeping was great
2023년 9월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
We're very thrilled to hear your stay was as you expected! hope to see you again in the future!

10/10 - 훌륭해요

Hillary

2023년 9월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Hi Hillary, thank you for sharing your experience with us. We hope to have met all of your expectations during your stay.Hope to see you again in the future.

8/10 - 좋아요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable location in town. Clean property with nice rooms and comfortable beds. Free bikes to cruise around town. Good lobby bar for pre dinner cocktail.
2023년 9월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Amy, Thank you for sharing your experience with us! We hope we see again soon! Safe travels to your destination.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Our Healdsburg Stay
There were blood stains on the sheets and stains on the pillowcases. The bathroom sink drained slow and had to be serviced.
2023년 9월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Anonymous, We're terribly sorry about your experience during your stay. We take pride in providing an outstanding cleaning of rooms for every guest to enjoy. We hope you will allow us another opportunity to provide you with a better experience.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous hotel. Lovely staff, front desk very helpful. They have introduced valet parking which is very reasonably priced at $20 a night (I think, definitely wasn't more than that). Breakfast was inclusive, but there were also paid for options as well. All the food was very good. Wifi superb. Pool (which is outside) is quiet, and bigger than it looks in the photos.
2023년 8월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Mark, Thank you for sharing your experience! We're glad to hear you enjoyed your stay! We hope to see you again soon!

10/10 - 훌륭해요

Lana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!
2023년 9월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hello Lana, Thank you! we hope to see you again soon!

10/10 - 훌륭해요

Pia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and comfortable
This is a nice and modern hotel. It was comfortable and close to the plaza. The only thing I didnt like is that to get to the pool you have to go through the restaurant. I wished the pool had a different entrance. The pool is little but my husband and I were able to enjoy it.
2023년 9월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hello Pia, We're glad to hear you had a wonderful time while staying with us. We will share your comment with our staff and we hope to see you again soon!

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Kathryn, Thank you for sharing your rating on your most recent stay. We hope to see you again soon!

8/10 - 좋아요

Annette

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an awesome stay! The bed was beyond comfortable and the room was perfect. I was disappointed to find random charges on my credit card when I got home that we didn’t make. Getting those removed took time and was annoying. Otherwise, it was a wonderful weekend.
2023년 9월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Annette, We're terribly sorry it took sometime to take care of the charges. We hope everything was resolved at the end and you'll allow us to provide you with a better experience on your next visit to the area.

10/10 - 훌륭해요

Libby

2023년 9월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 11월 2일
Libby, We hope we were able to meet your expectations during your stay. We hope to see you again in the future.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Thank you for sharing your experience on your recent stay. We will share your your response with our staff. We hope to see you again in the future.

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, staff was very helpful and very accommodating. Would have expected the rooms to be a little bit nicer for the price point, but they were very well-maintained.
2023년 9월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Karen, Thank you for sharing your experience on your most recent stay,We hope to see you once again!

10/10 - 훌륭해요

Andres

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, location, food, and ambience!
2023년 8월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Andres, Thank you for sharing your experience with us, I'll be sure to pass on your thoughts to our entire staff. Hope to see you again soon.

10/10 - 훌륭해요

Douglas

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommended Hotel
Beautiful hotel, very clean and quiet. Great location for shopping, restaurants, wine tasting and walking around the square. The food in the restaurant was excellent.
2023년 8월에 3박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hello Douglas, Thank you for sharing your recent stay with us! we're delighted to hear you had a wonderful experience while staying at H2 Hotel and dinning at Spoonbar. We hope to see you again soon!

10/10 - 훌륭해요

Praveen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hello Praveen, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Tricia

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was wonderfully comfortable and the room was really lovely
2023년 8월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
hi Nicole, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Hans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was wonderful- great location, easy parking across the street, beautiful design and really nice balcony.
2023년 8월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hello Hans, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, eco friendly hotel, great amenities in room and in the common areas. Walkable location to all of Healdsburg.
2023년 8월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hello Rachel, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy check in and check out. Very spacious room (204). Enjoyed the pool and location within DT Healdsburg.
2023년 8월에 3박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Jonathan, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Pamela

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thé staff was wonderful and really addressed every need we had. The hotel is conveniently located, clean and modern. My family really enjoyed our stay and highly recommend this hotel.
2023년 8월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hello Pamela, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

8/10 - 좋아요

Nathanael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great spot right in the mix.
2023년 8월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Nathanael, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very accommodating staff
2023년 8월에 3박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Linda, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Harold 님, Dallas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2023년 7월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hello Harold, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

8/10 - 좋아요

Vivian

2023년 7월에 2박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Vivan, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Cory

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are extremely comfortable and the staff is super friendly.
2023년 7월에 1박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Cory, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newer eco friendly property with cool architecture. Great location just a few doors down from the square.
2023년 7월에 5박 숙박함
답변 제공: Jonathan (Hotel Manager) 님, 2023년 9월 17일
Hi Philip, Thank you for sharing your experience on your past stay with us.

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous hotel. Spacious rooms. Delicious continental breakfast is included. Great for walking to shops and dining
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Heather

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

2023년 6월에 3박 숙박함

6/10 - 괜찮아요

Denise

좋아요: 청결 상태, 직원 및 서비스
Bed not comfortable like sister property Harmon House. Those beds are heaven.
2023년 6월에 3박 숙박함

8/10 - 좋아요

Trent

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great option in Healdsburg.
Conveniently located a block from the main square this 4 story property fit a needed niche. Nice open lobby with ample seating. Restaurant and bar area on the main floor too. Contemporary design and furnishings make for a airy arrival. Staff was friendly, check in easy, but valet didn’t really offer any help with our bags. Pool in back is small or cozy. Rooms were clean, with high ceilings, comfy bedding and a tall feel. Location is great for easy walk to drinks and dinner. Downside included too much noise from the traffic circle and Hwy 101 when the door was open to cool the room as the a/c didn’t seem to want to pump cold all night. Bring earplugs and enjoy your stay.
2023년 6월에 1박 숙박함