시즌별로 운영되는 야외 수영장, 09:30 ~ 18:00 오픈, 일광욕 의자
예약 가능 여부 확인

그랜드 호텔 체사레 아우구스투 여행 후기

4 out of 5
그랜드 호텔 체사레 아우구스투
Via degli Aranci, 108, Sorrento, NA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 447개 이용 후기 중 189개" "
평점 8 - 좋아요. 447개 이용 후기 중 200개" "
평점 6 - 괜찮아요. 447개 이용 후기 중 47개" "
평점 4 - 별로예요. 447개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 447개 이용 후기 중 3개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
오래되었지만 깨끗한 호텔
호텔이 좀 낡았지만 청결했습니다. 발코니가 넓어서 좋았어요. 다만 화장실에서 옆객실 소리가 들렸습니다.

8/10 - 좋아요

Jina

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good!
Good location
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

Jina 님, KOREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE LOCATION AND FRIENDLY ENVIRONMENT
NICE LOCATION AND FRIENDLY ENVIRONMENT

10/10 - 훌륭해요

Jin 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Hotel
Although I had difficulties to find the hotel from Sorrento station at first, actually It was located quite closely to subway station(bus to positano as well) and city center. Staffs were kind, room was clean and cozy, breakfast was great. Above all, I really love the swim pool on the top of hotel.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Andrew M

2024년 3월에 1박 숙박함

8/10 - 좋아요

Mukul

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Grand Hotel Cesare Augusto is located at a very convenient location which is walkable to most of the places. Its reopened recently, so has the new hotel vibe
2024년 3월에 3박 숙박함
답변 제공: Mary 님, 2024년 3월 27일
Dear Ms/Mr Mukul, Greetings from Sorrento.Thank you for any kind word and compliments. We really appreciate your feedback! We hope to see you again ! Kind Regards, Marianna

8/10 - 좋아요

Marilyn 님, Palatine

Service very nice all other very good
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Mickey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a grand hotel. Tile floors in the hotel room and freshly renovated rooms. Short walk to the main Piazza Tasso where there were plenty of restaurants, shops and cafe’s
답변 제공: Valentina 님, 2023년 11월 1일
Dear guest many thanks, see you the next!!

10/10 - 훌륭해요

andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boa localização, perto de tudo Com ótimo atendimento Bom café
2023년 10월에 2박 숙박함
답변 제공: Francesco 님, 2023년 11월 8일
Muito obrigado

10/10 - 훌륭해요

Erik V

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Otimo
2023년 10월에 4박 숙박함
답변 제공: Valentina 님, 2023년 11월 1일
Thanks a lot!!

10/10 - 훌륭해요

Venera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 4박 숙박함
답변 제공: Valentina 님, 2023년 11월 1일
Thanks!!

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice property. Amazing breakfast and breakfast room. Beautiful views from the pool area. Wonderful and helpful staff. Made several cab reservations and dining recommendations. Would definitely stay here again. Very happy with this hotel.
2023년 10월에 3박 숙박함
답변 제공: Valentina 님, 2023년 11월 1일
Dear Catherine thank you so much we hope to see you again!!

10/10 - 훌륭해요

cindy 님, Athens

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful area at back of hotel. Room was nice
2023년 9월에 1박 숙박함
답변 제공: Valentina 님, 2023년 11월 1일
Thanks Cindy :)

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Disliked the strict “no drinks brought in” policy. I recommend an exception to allow outside bottles of water to be brought in. The bartender while we were there was good but VERY VERY SLOW.
2023년 9월에 3박 숙박함

4/10 - 별로예요

Balkar

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
proeprty is advertised as 4 star, but it is definitely not a 4 star. I’ve stayed at hotels that were 3 stars and way better than this. Kind of dirty, not clean, ac doesn’t work properly.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious, clean rooms with balconies. Very accommodating concierge desk when I unexpectedly needed a longer stay. Roof deck and ground floor garden were terrific places to relax and catch up on computer work. Wifi was 50mbs, amazing by hotel standards. Streets around the property are noisy, but windows are noise proof, and it's ideally located just two blocks from both the Piazza Tasso and the train station.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Gaganpal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in sorrento. Rooftop pool and bar:restaurant was really nice, Perfect location. Free breakfast. Me and my wife enjoyed our stay here. Would book again
2023년 8월에 3박 숙박함
답변 제공: Valentina 님, 2023년 11월 1일
Dear Mr Gaganpal we are so happy that you had a pleasant stay with us!!So see you again!

8/10 - 좋아요

Claire

2023년 9월에 2박 숙박함

8/10 - 좋아요

Majid

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Everything was great, except the hotel was too old/thin walls/etc
2023년 8월에 8박 숙박함

10/10 - 훌륭해요

Gayle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Nana Adjeiwaa

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is extremely clean and well maintained. It is in a safe neighborhood with easy access to Positano and other towns on the Amalfi coast. The hotel is also located centrally and is walking distance to the train and bus stops. The staff were very professional and arranged a private transfer to the Naples Airport with an excellent driver. The breakfast spread was also top tier. I highly recommend this hotel.
답변 제공: Marianna 님, 2023년 8월 28일
Dear Miss Nana, Thank you it has been a plaisure welcoming you in our Hotel and assist you in any need. Thank you for your good feedback. Many thanks Kind Regards, Marianna

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very well located hotel, great staff and condition. Nothing to fault.
2023년 8월에 6박 숙박함
답변 제공: Mary 님, 2023년 8월 28일
Dear Mr Anthony, Thank your for your feedback and for any kind word. We hope to see you again next Year ! Many thanks, Marianna

2/10 - 너무 별로예요

Leana

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible stay
They lost our luggage. They gave a room with a non functioning bathroom and they accepted us to stay overnight in a room without a working bathroom. We were accused of lying about a toilet not working in order to get a new room. During this conversation, the other workers were laughing and making fun of us. These workers we interacted with were Valentina and Francesco.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Comfort
Hot and noisy.
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Susannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of this
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Location was very convenient!!
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Sara

2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff (particularly Max) was super friendly and helpful. Our room had a great balcony with a view. The room was clean and pretty spacious. The location was so convenient to Piazza Tasso, a less than 5 minute walk. Also, the breakfast options in the morning were plentiful.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Danielle

좋아요: 편의 시설/서비스
Very friendly staff. The location is super, 3 min walk from the historical city center. The breakfast buffet is great with lots of variety.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our stay, beautiful hotel location was awesome, it’s was clean and the staff was so friendly and helpful, Sebi answered all our questions with a smile, I highly recommend staying here and I would do it again in a second!
2023년 7월에 3박 숙박함
답변 제공: MARY 님, 2023년 7월 27일
THANK YOU SO MUCH FOR ANY WORDS. MANY THANKSMARIANNA

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Vi fick byta rum för det hade släppt färg och tak i badrummet. Det nya rummet luktade unket och det stank ammoniak i badrummet. Poolen var inte städad och väldigt smutsig och nedskräpad. Det som var ett plus var att det var bra personal som snabbt fixade byte av rum och var hjälpsamma.
2023년 7월에 2박 숙박함
답변 제공: valentina 님, 2023년 7월 22일
Gentile ospite,ci dispiace molto per il disagio avuto in camera, se ci sono stati incidenti di percorso, tuttavia siamo felici di aver risolto le problematiche.La aspettiamo nuovamente per un soggiorno ancora migliore.Front Office Staff

10/10 - 훌륭해요

Maryam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were polite and helpful. Location is great! Walking distance to everything. Water pressure amazing! Breakfast was okay but not great. and the hotel is a little outdated but super clean. That’s why I gave it a 4 star
2023년 6월에 3박 숙박함
답변 제공: Mary 님, 2023년 7월 10일
Thank you for all your kind words. Marianna

10/10 - 훌륭해요

Brandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location!
Great hotel in a perfect location! Walkable to a lot of restaurants and shopping. The staff was very friendly. Highly recommend!
2023년 6월에 1박 숙박함
답변 제공: Mary 님, 2023년 7월 7일
Dear Guest, Thank you for all ! We do our best for all our guests. We hope we can see next year and we cannot wait ! Summer is gone quickly and we hope also the winter will not too boring.Have a lovely day and take care. Kind Regards , Marianna

8/10 - 좋아요

Delmer

2023년 6월에 1박 숙박함
답변 제공: Mary 님, 2023년 6월 12일
THANK YOU!!!!Marianna

2/10 - 너무 별로예요

Denis

2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Robin

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely, quiet hotel with large clean rooms, small private terraces and a large rooftop terrace with a view of Vesuvius and a nice pool and restaurant. The main square was a short walk. Breakfast was great. We thoroughly enjoyed our stay. The only challenge was the parking - the garage is small - but we made it work.
2023년 5월에 3박 숙박함
답변 제공: Mary 님, 2023년 6월 3일
Thank you so much! Our Hotel is really centrally located 2 minutes from Tasso square and 10 minutes from the main beach, for the garage we know it s hard to find a space when is so central, thank you for your feedback. We hope to see you again. Kind Regards, Mary

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A reasonably priced hotel in a good location in Sorrento so you can walk to most places. Front desk staff very friendly and efficient. Rooms spacious, clean and comfortable. I can't comment on the rooftop pool and bar as it rained hard every day we were there. Only negative was the restaurant which had only a very limited of fixed meal options and the food was nowhere near four star standard in Italy.
2023년 5월에 2박 숙박함
답변 제공: Mary 님, 2023년 5월 26일
thank you for all compliments and kind words. Any feedback is very apprecied if helping us to improve our services and facilities offered. all the best Marianna

6/10 - 괜찮아요

john

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Judith 님, stl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the perfect hotel, amidst the perfect garden oasis setting to enjoy the 'quiet'. The hotel was a 5-min.walk from the train station. 2 blocks from Piazza Tasso, 3 blocks to the shops, 8-min. walk to the Communal Garden for the best views of Sorrento Bay. The hotel is clean, modern with beautiful finishes-glass, stone, marble, granite, woods, fabrics, stainless steel. Huge lobby with dining room & bar access. Arrived early & they kept our luggage safe until we came back to check in. The desk staff was so nice, helpful, professional & everyone was impeccably dressed. You never had to look for anyone!! Special thanks to Valentina. Our room, 305, had a balcony with 2 chairs/table. The pillows and linens were high quality & the bed was so comfortable. Huge closet space in wall, safe, 2 night stands, desk & chair, & a small table & chair. Great Wi-Fi! Bathroom mirror was a huge make up mirror! Walk-in shower, hand held attachment & a rain forest overhead. Big fluffy towels. The included breakfast was set up in a 'ball room' with waiters, linens, china and silverware. Hot eggs, bacon, sausages; cold meat/bread/jams/veggie/cheese bar; fruit bar; packaged gluten-free items; 8-9 different types of pastries, croissants, yogurt, cereals, freshest orange juice and 2 coffee machines that made 8 different coffees. We stayed 3 nights and found so much to do and see because of the location-it is 'perfection' in a word! Do yourself a favor and don't just look - just book! Ten stars!!!
2023년 4월에 3박 숙박함
답변 제공: Mary 님, 2023년 4월 26일
Thank you so much for so many compliments and kind words ! We are very happy and we hope to see you soon! Kind Regards, Marianna

10/10 - 훌륭해요

Chung Anh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wir hatten ein paar sehr schöne Tage in Sorrent. Das Hotel ist eine super Startpunkt für alles. Die Altstadt, der Bahnhof , Restaurants etc. Alles war super zu erreichen.
2023년 4월에 7박 숙박함
답변 제공: Mary 님, 2023년 4월 26일
Tausend Dank. Bis wir uns wieder treffen. Marianna

8/10 - 좋아요

RANDY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location to visit Sorrento
The staff were very helpful; the rooms were clean and the location is perfect. This is the second time I've stayed here; great value and would highly recommend.
2023년 3월에 3박 숙박함
답변 제공: Hotel staff 님, 2023년 4월 15일
Dear Mr & Ms Randy, thank you for all ! We are more than happy to assist you and help you when you need. Kind Regards, Marianna

10/10 - 훌륭해요

Ruth 님, Meridian

2022년 11월에 1박 숙박함
답변 제공: valentina 님, 2023년 7월 22일
Thank a lot dear Ruth!!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a Grand place to stay - we felt "antsy"
We had this "antsy" feeling during our 5-day stay at this hotel. We wouldn't stay there again. Not that there was anything bad, except for the snotty attitude of a gray-haired waiter at breakfast, who didn't like the fact that we happened to sit at a table set for four at our first visit to the breakfast buffet, He could have been more gracious instead of showing the attitude he did. But this was the first example of what made us feel so "antsy"; like there were too many restrictions placed on us. The biggest: "Thou shall not bring purchased food or beverages into thine hotel room". We happened to have part of a bottle of water left over from our day's excursion, and we were reluctant to have the bottle seen by staff as we made our way to our room. Most hotels leave at least a complimentary bottle of water for guests, especially those who consider themselves "grand", but not this one. The breakfasts had a fair amount of choice, but very little menu turnover, and the food quality was mediocre on average. Some front desk personnel were warm and gracious, others were as cold as fish. Why did I say we felt "antsy"? It seems that this hotel may have had a problem with ants in the past,and may use the food restriction to limit the risk of another infestation. We really liked the location; just a block from the train/bus station, which made our day trips to Pompeii, and the Amalfi Coast really easy to do. Housekeeping was superb. The room was good, but not grand, like the hotel.
2022년 10월에 5박 숙박함
답변 제공: Hotel staff 님, 2022년 10월 31일
Dear guest,we are sorry you had some trouble with part of our staff. We will report your complaints to who's in charge. As for the restriction on food and beverages purchased outside of the hotel, the rule was made because we do have a restaurant, a bar, and a minibars in each room; the rule also aims to avoid the "ants problem" you mentioned. We thank you so much for the detailed feedback and will take all your suggestions into consideration.Kind regards,

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely Hotel, very close to everything!
2022년 9월에 4박 숙박함
답변 제공: Hotel staff 님, 2022년 10월 27일
Dear Daniel,thank you very much! We are glad you enjoyed your stay with us and we hope to see you again next year.Kind regards,

10/10 - 훌륭해요

Russell Arthur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely, traditional Italian hotel, all high ceilings and tiled floors, a feeling almost of Art Deco in design. Friendly staff throughout, especially the rooftop bar man, who knew our drinks order every night, after the first visit! We only had had breakfast at the hotel, but the food was always fresh and plentiful and the coffee was just marvellous.
2022년 10월에 5박 숙박함
답변 제공: Hotel staff 님, 2022년 10월 21일
Dear Russell,thank you very much for your feedback. We appreciate you taking the time to leave us a kind comment and we are happy you enjoyed your stay here and you liked our hotel. We hope you are going to visit again next year.Kind regards,

6/10 - 괜찮아요

Paul

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I think based on what we paid for the accommodations it was really expensive, the room was small, not very well appointed, you felt like you were back in the 70’s… if I were you, I would avoid this hotel, too much bucks for not allot of bang is my opinion. Although the pool deck on the roof had some great picture opportunities
2022년 9월에 4박 숙박함
답변 제공: Hotel staff 님, 2022년 10월 12일
Dear Paul,thank you for your feedback. We value your opinion.All of our rooms are around 25m square. We are sorry you disliked our classic style. Kind regards,

8/10 - 좋아요

Alfredo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has a great garden area and spacious rooms. The location is right next to the train and bus stops. It's a short walk to the main square. The staff were friendly and helpful. The downside was no coffee/tea maker in the room. This hotel has a no outside food/drink policy in the room or hotel areas.
2022년 9월에 3박 숙박함
답변 제공: Hotel staff 님, 2022년 9월 15일
Dear Alfredo,thank you for your feedback. Our guest's opinions are important to us in order to always improve out services.Kind regards,

8/10 - 좋아요

Teodora

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The property needs updating, but it is clean and has a wonderful location. The breakfast was great as well with the exception of the espresso provided. I was expecting a better quality coffee, granted the country I was visiting.
2022년 9월에 3박 숙박함
답변 제공: Hotel staff 님, 2022년 9월 14일
Dear Teodora,thank you for your feedback. Your opinion is important to us in order to improve our services.Kind regards,

8/10 - 좋아요

lea

2022년 9월에 2박 숙박함