4/10 - 별로예요
Michael
출장 여행
2024년 4월 23일
별로예요: 편의 시설/서비스
Had an issue with night clerk on 4/20/2024. One of my staff got locked out of room about 11:30pm. Went to front desk to talk to night clerk and he was no where to be found. There were other people up there trying to reach him as well. He had shone signs of being intoxicated about 11pm when we witnessed him last. Tried repeatedly to call with no answer. Banging on door and window to office with no response. Contacted another Baymont in the area and the owner showed up from other location. He happened to know owner of the one we were staying at. Upon entering the coded door and opening the office door the night clerk was passed out in the floor. By 1:30am my staff finally got new key to room, guest that were waiting left for new hotel. Was not happy.
Michael
2024년 4월에 2박 숙박함