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앵커리지 인 여행 후기

3 out of 5
앵커리지 인
108 Dorset St, South Burlington, VT

이용 후기

6.0
평점 10 - 훌륭해요. 1323개 이용 후기 중 217개" "
평점 8 - 좋아요. 1323개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 1323개 이용 후기 중 309개" "
평점 4 - 별로예요. 1323개 이용 후기 중 277개" "
평점 2 - 너무 별로예요. 1323개 이용 후기 중 231개" "

5.8/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

8/10 - 좋아요

Justin

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: AI 님, 2024년 4월 23일
Thank you so much for your feedback.

10/10 - 훌륭해요

Enrique

2024년 4월에 7박 숙박함
답변 제공: AI 님, 2024년 4월 18일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Alanna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: AI 님, 2024년 4월 16일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Jonathon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: AI 님, 2024년 4월 16일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Anthony D.

가족 여행
별로예요: 편의 시설/서비스
Pretty old but well kept. Very poor breakfast
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Anthony,Thank you for taking the time to leave a review. We will use your feedback to help improve the experience of future guests and hope you will consider staying with us again soon.

10/10 - 훌륭해요

Kristin 님, Cranston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My son and I stayed here for a college visit for the weekend. Yes, the property is older. I love finding the best value for a place to stay. I don’t need perfection. The beds were comfy, there was a mini fridge and microwave, and it was clean. Friendly staff. Everything worked as it should. No issues. Would stay here again.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Kristin,It was a pleasure to welcome you and your son to Anchorage Inn, and we are delighted you had such a wonderful stay. Your kind comments about our friendly staff, clean, comfortable accommodations, and great value are appreciated and will be shared with the team. We hope to have the honor of welcoming you back for another great visit.

2/10 - 너무 별로예요

Jeremiah

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Honestly it was unexplainable because the bed was broken. Had bugs no hot tub no place to hang towels and the snack machines didn't work 😒.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Jeremiah,Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very disappointing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you with the exceptional stay you truly deserve.

2/10 - 너무 별로예요

Valerie

단체 여행, 연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is dirty. No elevators the beds are awful. Then we find out the place is for people who are homeless and party out in the parking lot all night with no security cameras. And if you smoke you have to go outside. As a women I didn't feel safe to do so. Also they charges us a extra 150.00 plus the 222.20. for the room we were killing bugs. There was 3 if staying for 2 days and we got 2 towels and 2 ha ND towels. The place is a dive. Pay the extra and go some where else
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Valerie,Thank you for taking a moment to review your recent experience. We are disappointed to learn that your stay fell short of expectations. What you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so this can be looked into. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. It was a pleasure having you here, and we hope you will give us another opportunity in the future to change your lasting impression.

4/10 - 별로예요

Jenn

가족 여행
As I pulled into the parking lot, there was a dirty hotel towel hanging from a tree branch in front of my car. There were 15-20 subcutaneous needles on the ground in front of my car. When I brought this up to the attention of the counter staff, it was met with a shrugged indifference. Ceilings were stained. Sink was clogged and did not drain properly. Door was painted- but looked like they were running out of pain and did a few more swipes. The 3 stars given at the time of my booking was generous.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Jenn,We're deeply concerned about the issues you encountered during your stay, from the parking lot to your room. Rest assured, we will address these matters to ensure a safe and welcoming environment for all our guests. Your feedback is crucial in guiding our improvements, and we hope for an opportunity to provide you with a stay that better reflects our dedication to guest satisfaction.

10/10 - 훌륭해요

jeavon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: AI 님, 2024년 4월 11일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Jonathan

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Needs a make-over
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Jonathan,We're sorry to hear that you didn't have a good time with us overall. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback will be discussed internally, and we'll make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.

8/10 - 좋아요

Jennifer 님, St Albans City

좋아요: 청결 상태, 직원 및 서비스
The hotel was what I expected for the money. Be aware there are steps to all of the rooms, no elevator. The staff was very nice and the room was clean enough. A little rundown and the curtains needed to be rehung. Overall it was fine
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Jennifer,Thank you for taking the time to leave a review. We will pass on your compliments to our wonderful team, and thank you for your feedback, which helps us evolve as a destination. We hope you'll visit us again soon!

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I got a room for the eclipse. It was busy and the hotel and staff were very accommodating. They got me registered early which really helped. Everyone was so nice. The room was nice and clean. It is basic - the hotel is older, but I do not have any complaints.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Barbara,Thank you! It was a pleasure to have you join us for the eclipse, and we are delighted you enjoyed your stay. Your kind comments about our clean accommodations and wonderful staff are appreciated and will be shared with the team. We hope to have the honor of welcoming you back again soon.

2/10 - 너무 별로예요

Robert

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is conveniently situated near a grocery store, and shopping outlines, and also a 7 minute drive from Burlington but is an absolute dump. Red stains all over the carpet. Completely outdated room. All the furniture is chipped, warn, filthy. The wall over the toilet is filthy with handprints. The place has more of the feel of a drug den than a hotel. The first floor had people living in it with signs on the doors that said tomorrow was inspection day and to be ready, so I'm guessing homeless people are being sheltered here as well.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Robert,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed to learn we fell short of expectations in other aspects. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. Your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and wish you safe travels ahead.

6/10 - 괜찮아요

Vienna

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Typical mid-grade hotel. Staff was great, our stay was as expected.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Vienna,Thank you for taking the time to review your recent stay with us. While we're glad that our reliable staff made a memorable impression on you, we're disappointed to hear other aspects of your stay fell short of expectations. Please feel free to reach out to us offline at any time to let us know which areas you feel could be improved as we strive to provide exceptional experiences for our guests. We appreciate your comments and hope to welcome you back in the future.

4/10 - 별로예요

John

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs to be cleaned and updated. Towels stained.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear John,Thank you for your feedback. We sincerely apologize for any lapse in cleanliness you experienced. Rest assured, your input is vital and helps us make the appropriate changes and improvements to uphold our high-quality standards. We'd be honored to receive another chance to impress you in the future.

4/10 - 별로예요

Lisa M

I had a dog friendly room Under the beds were laffy taffy wrappers A big green dead bug Someones sock and a plastic zip lock bag This place is disgusting
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Lisa,Thank you for taking the time to leave a review. We are disappointed to hear about any concerns you encountered during your stay and apologize for any inconvenience you experienced. Feedback like yours helps us evolve as a destination and improve the experience of future guests. We appreciate your comments and hope you'll give us another chance to impress you in the future.

10/10 - 훌륭해요

Alejandro

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Patricia

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It looks old. I went there 10 years ago ad it is unchanged. The carpet is really old and smells old and last traveller lunch in the room. For the price, it should be better. 437$ for 2 nights.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Patricia,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the age of the property. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

4/10 - 별로예요

Desserra

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was roaches, i stepped on one. I saw like 3 in the bathroom. The tv was broken and had a red line down it. Toilet wouldnt flush unless you held the handle down. The safe in the room didnt work. The lights in the hallway where broke and just taped back together. Overall i mean if youre desperate go for it, but they charge way too much.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Desserra,Please know that our team will look into these matters to discover what may have occurred. This is not indicative of the quality accommodations we wish to provide. We can assure you that our property undergoes a rigorous pest control schedule in order to keep unwanted guests at bay. Nonetheless, our specialist will be making an extra trip out to investigate and provide additional treatment as needed. We can't change the past, but we are continually making improvements based on guest comments, so we hope you'll consider staying with us again for an experience that is nothing short of stellar.

10/10 - 훌륭해요

nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a nice place to stay
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Nicole,Thank you for your five-star review! We at Anchorage Inn are delighted to hear you enjoyed your experience with us, and we hope to welcome you again in the future.

2/10 - 너무 별로예요

Lovekesh

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
water blocking issue and smell in room.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
We appreciate you choosing to stay with us and leaving us feedback. We will be sure to share your thoughts with our team for improvement. Our goal is to continually enhance the guest experience, and we will be sure to show you a much better experience should you return.

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I had zero issues with our room, yes it’s a little worn down, however for the price I wasn’t expecting a king suite with a private hot tub etc lol will stay again
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Matthew,Thank you for being our guest at Anchorage Inn. We hope you had a comfortable and restful stay. Your review is appreciated, and we look forward to welcoming you back.

4/10 - 별로예요

Barbara

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was surprised how old and banged up the furniture. Was. The lamps look like something they bought at Kmart. Bedspread look like something that my mom had in the '70s. Didn't feel very safe, didn't have any sort of second door guard or anything.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Barbara,We're sorry to hear that you didn't have a good experience with us overall. Please accept our apologies for any disappointment in the upkeep of our accommodations, as this is incredibly important to us. In addition, please know that the safety of our guests is our top priority. All of your comments will be discussed internally and we'll work to ensure that we are still providing our guests with the best experience possible. Please consider giving us another chance soon; we're confident that we can impress you.

10/10 - 훌륭해요

MD YUSUF 님, South Burlington

2024년 3월에 2박 숙박함
답변 제공: AI 님, 2024년 4월 18일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect setting in the outskirts of Burlington …
2024년 3월에 1박 숙박함
답변 제공: AI 님, 2024년 3월 30일
Thank you for your feedback

6/10 - 괜찮아요

Jeanne

2024년 3월에 2박 숙박함
답변 제공: AI 님, 2024년 4월 16일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a snowstorm today, so there was not much to see. The parking lot was in rough shape, but that's life in Vermont
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Thomas,Thank you for your valuable feedback. We're sorry to hear the snowstorm affected your stay, though we hope you had an overall pleasant experience. It would be wonderful to welcome you back the next time your travels bring you to Burlington!

4/10 - 별로예요

Denise

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: AI 님, 2024년 3월 26일
Thanks for your feedback

8/10 - 좋아요

Sabrina

좋아요: 청결 상태, 직원 및 서비스
Good place, near everything.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Sabrina,Thank you for your review! It was a pleasure having you stay with us recently, and we're delighted our fantastic location was the highlight of your visit. Hopefully, you took full advantage of the convenience it affords our guests! Should your travels bring you back to the area in the future, we hope you'll consider staying with us again.

2/10 - 너무 별로예요

Paul

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed in the room it was not clean people laying out always uncomfortable, but you get what you pay for
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Paul,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any concerns about cleanliness. This does not represent our standards, and we'll speak with our housekeeping staff about your comments. If you're in the area again, we hope you'll allow us another chance to impress you.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good peoperty
2024년 3월에 1박 숙박함
답변 제공: AI 님, 2024년 3월 15일
Thanks for your feedback

8/10 - 좋아요

Diane

연인과의 여행
C’était bien mais trop bruyant,dans l’ensemble pour le prix on ne doit pas s’attendre à un 5 étoiles mais c’était potable,,,,,,
2024년 3월에 2박 숙박함
답변 제공: AI 님, 2024년 3월 15일
Thanks for the feedback.

8/10 - 좋아요

Genoveva

좋아요: 청결 상태, 편의 시설/서비스
Good
2024년 3월에 2박 숙박함
답변 제공: AI 님, 2024년 3월 15일
Thanks for the feedback.

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We would return. Its not a fancy hotel but clean and perfect for our ski weekend getaway.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Julie,Thank you for sharing your experience with us! We're delighted you found our hotel clean and suitable for your ski weekend getaway. Providing a comfortable stay is our priority, and we're glad we met your expectations. We look forward to welcoming you back to Anchorage Inn for another enjoyable visit!

8/10 - 좋아요

Marie Yardelaine 님, repentigny

좋아요: 청결 상태, 직원 및 서비스
Good service
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Marie,We are honored you chose Anchorage Inn and thrilled to know you were impressed with your stay. Our team truly is one of the best in the business and they will be delighted to know they helped make your stay so enjoyable. Thank you for sharing your lovely review. It would be a pleasure to welcome you back on future trips to our area.

4/10 - 별로예요

makayla

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Found old food from previous people who had the room before us. Lady nicely gave us the emergency room. It was late i was tired, never checked the room until the morning. Found a open razor blade under our bed. Also found what looked like blood splatter through out the whole room. We were told a month ago the cops had to remove a couple people. That tells me the room was never cleaned on top of it not even being vacuumed. There was still hair in the shower from whoever. I feel like if the cleaners step up a little, the place will be fine.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Makayla,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We appreciate you bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.

8/10 - 좋아요

Courtney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked how convenient the place was because it's across the street from the mall and several eating areas plus it's near the bus stop.
2024년 2월에 7박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Courtney,It was such a pleasure to welcome you to Anchorage Inn! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your review, and we hope you return soon!

8/10 - 좋아요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is an older hotel, but kept very clean. Nice pool, hot tub out of order. Very friendly staff. Had everything we needed and is surrounded by shopping, restaurants, etc.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 3일
Dear Debbie,Thanks so much for your lovely review! We're delighted you enjoyed our immaculate accommodations, on-site amenities, convenient location, and friendly team. We look forward to welcoming you back for another memorable visit.

10/10 - 훌륭해요

Daniel

2024년 2월에 1박 숙박함
답변 제공: AI 님, 2024년 3월 20일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Todd

There were what seemed like college parties happening most of the night. The doors did not seem to be as private as they should be.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Todd,Thank you for your review. We regret to learn that your stay was not as restful as you had hoped. We'll be sure to share your feedback with our internal team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.

6/10 - 괜찮아요

Stephanie

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no elevator, but that was not stated when I called for transportation information, so we had to lug loads of luggage up to the third floor. Additionally, the whole place is rundown and needs a good scrub and facelift. Thankfully, the staff was helpful both at check in and check out - their only saving grace.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Stephanie,Thank you for your recent feedback regarding your stay with us. We sincerely apologize for a visit that didn't meet your expectations. Please note that information about accessibility is found on our website. Nevertheless, we regret any inconvenience you experienced. Your comments will help us as we continue making improvements. However, it's good to know our front desk team's assistance was the bright spot of your visit. We appreciate you reaching out and hope for a chance to make your next stay a better one.

2/10 - 너무 별로예요

tiffany

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and run down. Most things were in poor repair.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Tiffany,The issues you raise are important to us. Please accept our apologies for any concerns about the condition of the property. We'll keep your comments in mind for future improvements, and we'd be grateful for the chance to provide you with a more enjoyable visit.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The recent snowfall had not been fully cleared from the parking lot and some of the walkways. This is Vermont, so it is not out of the ordinary, but it would have been nice to have a clear path to walk from my car to the entrance. Check-in went smoothly. Our room was very warm when we entered (81°F), but it was very easy to adjust the temperature down to a reasonable 70°F. The room was clean and did not smell of cigarette smoke (as others have reported). We used the room's refrigerator for our dinner leftovers. There was also a microwave, TV and safe. The beds were comfortable. The toilet had some issues. The toilet seat and lid would not stay up unless you held them up. Also, the tank-filling mechanism might need adjustment. Every 10 minutes, it would add more water to the tank. The sound of that got annoying overnight, so we just closed the door. We were only staying one night, so I mentioned it to the front desk attendant at check-out. The free breakfast consisted of coffee, tea and some pre-packaged muffins and cinnamon rolls.
2024년 2월에 1박 숙박함
답변 제공: AI 님, 2024년 3월 15일
Thanks for the feedback.

2/10 - 너무 별로예요

Adarsh

2024년 2월에 1박 숙박함
답변 제공: AI 님, 2024년 2월 27일
Thanks for your feedback

2/10 - 너무 별로예요

Brendan

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Found live roaches under my mini fridge. Would not recommend
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Brendan,Ensuring cleanliness is a top priority, and we're disappointed to hear about your experience. Rest assured, this issue will promptly be addressed. Despite this, we're grateful for your visit and hope you'll give us another chance to provide you with a superior experience.

10/10 - 훌륭해요

Nazareno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing property.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Nazareno,We're delighted you enjoyed your stay at Anchorage Inn! Thank you for the kind review. Please come see us again soon.

6/10 - 괜찮아요

Michèle

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel très âgé, vieux meubles usés, matelas en bateau. Par contre j'ai bien dormis, le prix était bien, pour une personne seule. Piscine propre et chaude. Le personnel était très aidant et sociale. Bien situé, devant un centre d'achat, resto et autre. Pas loin de la frontière canadienne.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Michèle,Thank you for leaving a review. We are so glad you stayed with us during your time in Anchorage, and we appreciate you mentioning our hospitable team, great location, and fantastic value. That said, we are always working to offer the best services and facilities to our guests, so we are grateful for your feedback on where we can look next to improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.

8/10 - 좋아요

Nathan

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: AI 님, 2024년 2월 15일
Thank you for your feedback

4/10 - 별로예요

Keith

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't stay at the property as they didn't have a pool or hot tub, which were promised and promoted when I made my reservation. I called Expedia and asked for a refund.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Keith,Thank you for your feedback. It's important to us that our guests' expectations are met, and we regret any inconvenience you experienced. We're committed to ensuring accurate communication about our facilities and amenities. Should you consider giving us another opportunity, we'd take great care to ensure your stay is comfortable and meets your needs.