Hola Carlos, ninguna de nuestras habitaciones tiene tv, lo sentimos, el wifi como se indica, solo en áreas comunes. Gracias por tú visita.

Hello, how happy we are, you will enjoy your stay with us.Hopefully they come back soon.Greetings

hello loriWe are very happy that her stay was good.If we are trying to improve, many things, after this pandemic, we are in the process of being able to provide a better service.We are also very sorry for the condition of her back, and that the bed will not help her.With respect to the road, it is in quite poor condition, and unfortunately it is something that is out of our hands, since it is something of the state, who must maintain it.But we hope you can visit us again soon and everything will be better.GreetingsAgua Dulce Hotel Team

Hello, good afternoonWe are very sorry for his visit, it was not to our liking.To respond to your comments, which of course we will take into account, to improve every day.I don't know why you say it's false advertising, since they are photos of the hotel. Normally with the years, it can change, the normal deterioration of time. Also with the passing of the pandemic, it was a fairly strong unexpected blow, where we are trying to get out in the best possible way.Regarding the pool, if we are not mistaken, we try to explain that it is to prevent the water from being damaged, it is not dangerous, perhaps it does not look very pleasant. But it is a procedure that we must do so that the pool remains clean.What it does is collect everything that should not be in it, for example rainwater, dust, weeds from plants, among other things. It changes color to greenish when it makes contact with all of the above. Likewise, we proceed to aspirate it and it is 100%It is also correct, there are clients who first go to the beach for a swim and then go to the pool. But as you will understand, it is something that gets out of hand, we cannot prohibit visiting the beach.The cleaning of the rooms is normally done every other day, since generally the entrance is at 2pm, so most of the time the next day after a few hours it is not dirty, but if the client wants them to be cleaned With great pleasure, the girls do the cleaning.Thank you very much for your comments, we will take them into account to improve.GreetingsEquipment Hotel Agua Dulce

Gracias por su visita!!!

Hola que tal? Sentimos mucho, que la localizacion de 4 kilometros del centro del pueblo no fuese de tu agrado. Talvez es el costo de estar frente a una hermosa playa, casi podrimos decir privada. Saludos Equipo Hotel Agua Dulce

Hi how are things? We love that you enjoyed your stay with us. It was a pleasure serving you. We wait for you soon. Cheers Agua Dulce Hotel Team

Gracias por su visita!

Gracias por su visita!

Thanks for your comment, greetings

Muchas gracias por su visita !

Gracias por su visita !

Thank you very much for your visit and for your comment Nice day

Hello good day Thank you very much for your visit, we are very sorry that it was not as you expected. If the standard rooms do not have a refrigerator, or a private room, this is only in suites, but nevertheless we give the option if they like, when they arrive at the hotel and they need it, they can use it at an additional cost. With regard to clothing, we do not have complete closets, but there is a space where you can place your folded clothes or some personal belongings, and that same piece of furniture with a hanger to hang it. Likewise, thank you very much for your comments, we will take them into account, to improve every day. Greetings EQUIPMENT HOTEL AGUA DULCE

Dear Doris We are very sorry, you have had such a bad experience with us, obviously after going through almost 2 years of economic inactivity, we are trying to catch up and thus be able to improve the facilities. We hope it will be as soon as possible. We stressed that we are very sorry, and that is why we refunded the full amount of money that they had paid. Greetings Hotel Agua Dulce

Good afternoon Glad you enjoyed your stay. Regarding your comments on the structure of the hotel, if I tell you that in recent years it has been a bit difficult for us with the covid situation, it has slowed down the plans we had for some improvements. We hope that this new year the situation improves for everyone and that we can continue to improve every day. Thank you very much for your comments, we will take them into account to improve. Greetings Liliana R

Gracias por su visita!

Hello We are glad you enjoyed your stay, that you could enjoy this beautiful beach and the animals. We hope you can visit us again. Greetings

Hello Good afternoon We will take into account all your suggestions. Regarding the internet, I don't know, if you had read when making the reservation, that we only have the service in common areas, lobby, pool and restaurant. Likewise every day, we try to improve, so I repeat again, we are going to take it into account and try to improve. Greetings

Gracias por su visita!!

Hola buenas tardesCuanto nos alegra que su estadía, la disfrutaran!!!Esperamos puedan volver pronto, este mar turquesa los espera.Saludos

Gracias por su visita!

Hola Muchas gracias por sus comentarios, eso nos ayuda a cada dia tratar de dar un mejor servicio.Saludos

Muchas gracias, por su visita, esperamos pueda volver pronto. Saludos

Gracias por su visita !

Muchas gracias por su visita!Saludos

HelloThank you for your visit!We also appreciate your feedback, it helps us improve.Greetings

HelloThank you very much for your visit, and for your comments, it is in the process of improving every day.Greetings

What a joy your stay was satisfactory.We hope they can come back.Greetings

Gracias por su visita!Saludos

Thank you very much for the feedback, we will take into account all the recommendations, our main interest is to improve every day, best regards

We appreciate very much your comment and will do the very best to improve restaurant service and food.

Thank you very much for your comment

Thank you very much for your comment

Muchas gracias por su comentario, para nosotros es muy importante, Nos alegra muchisimo saber que disfruto de su estadia en nuestro Resort. Esperamos tenerle nuevamente .. Pura Vida !!

Thank you very much for your comment

Thank you very much for your qualification, for us it is very important, we hope you enjoy your vacation in our beautiful country Pura Vida!!

Thank you very much for your qualification, for us it is very important, we hope you enjoy your vacation. Pura Vida!!

Thank you very much for your comment, for us it is very important, We are glad you enjoyed your vacation at our Resort. We hope to see you again, we will be waiting for you. Pura Vida...!

Muchas gracias por su calificacion, para nosotros son importante. Pura Vida,

Merci beaucoup pour votre commentaire, pour nous, ils sont très importants. Nous sommes heureux de savoir que vous avez apprécié votre séjour dans ce magnifique paradis. Pura Vida..!!

Greetings from Agua Dulce We deeply regret the inconvenience with the lack of water in the hotel. Please recive our most sincere apologies. We appreciate your visit to our resort. Best Regards..