리셉션

카사 로사 인 여행 후기

2 out of 5
카사 로사 인
761 W. Highway 100, Port Isabel, TX

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 465개 이용 후기 중 176개" "
평점 8 - 좋아요. 465개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 465개 이용 후기 중 68개" "
평점 4 - 별로예요. 465개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 465개 이용 후기 중 32개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

희란

별로예요: 청결 상태, 숙박 시설 상태 및 시설
가격이저렴
피어19과가깝고 가격이저렴한반면 아이들과여행이었는데 바퀴벌레를본것이 끔찍했다
2018년 10월에 1박 숙박함
답변 제공: Casa Rosa 님, 2018년 12월 14일
We do apologize for any inconvenience regarding your room especially the roaches you have mentioned. Our pest control provider does work very hard to prevent issues like these. We hope to see you again.

8/10 - 좋아요

abdeljawad 님, bedford

2024년 4월에 2박 숙박함
답변 제공: Anandhu 님, 2024년 4월 17일
Dear Abdeljawad, Thank you for your feedback and for choosing to stay with us! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve on to earn that fifth star next time, we'd love to hear it. Looking forward to hosting you again in the future!

4/10 - 별로예요

Ryan

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the fact that they were able to accommodate an early check-in but the room was not well taken care of. When we walked in the room, it smelled strongly of cleaning materials. A wall plug was missing a face plate. The air conditioning was missing a piece on the front covering the grate and was held together by masking tape. The pool was right next to the parking lot and within vision as well as ear shot of a very busy road. The phone in the room to call the front desk didn’t work. We received only two pillows on each bed. The ceiling fan and light were controlled by short strings that I had to stand on the bed to control, I am 6’2” so this was a first for me. Lastly, there was nothing in reasonable walking distance because the crosswalks were so far away.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 편의 시설/서비스
Close to the bridge and great spot to stay when going down for a launch
2024년 3월에 2박 숙박함
답변 제공: Anandhu 님, 2024년 4월 3일
Dear Eric,Thank you for your review! We're delighted to hear that you enjoyed our convenient location near the bridge and that our spot was great for your launch trip. Providing a comfortable and convenient stay for our guests is our top priority, and we're glad that we succeeded in meeting your expectations.If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future. Safe travels, and thank you for choosing to stay with us!

10/10 - 훌륭해요

Claudia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place! Very nice and neat! Good price rates! And they welcomed our puppy to stay with us for a reasonable pet fee! Highly recommend this place!
2024년 3월에 1박 숙박함
답변 제공: Anandhu 님, 2024년 4월 3일
Hi ClaudiaThank you so much for your kind words! We're thrilled to hear that you had a great experience at our place and that you found it nice, neat, and reasonably priced. We're also delighted that we were able to accommodate your furry friend and make your stay enjoyable.Your recommendation means a lot to us, and we look forward to hosting you and your puppy again in the future. If there's anything else we can do to make your next stay even better, please let us know. Safe travels, and thank you for choosing to stay with us!

10/10 - 훌륭해요

Claudia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay at! We loved coming here because it’s very beautiful. Everything is at walkabale distance. Staff was very friendly. Great rates! I would definitely stay again! Highly recommended!
답변 제공: Anandhu 님, 2024년 3월 24일
Dear Claudia, Thank you so much for your fantastic review! We're thrilled to hear that you loved your stay at our place and found it to be very beautiful. It's wonderful that our location made everything easily accessible on foot and that you enjoyed the friendly service from our staff. We strive to offer great rates and a memorable experience for our guests, and we're delighted that we succeeded in meeting your expectations.Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels, and thank you for choosing to stay with us!

2/10 - 너무 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed Bug Infestation
This is my third stay in five years at this motel. The last visit was markedly different. The overall cleanliness and sanitation were markedly decreased. The front desk staff was not available when needed. Most disturbing was that over my stay I noted a severe bed bug infestation. The front desk had such limited hours I could report it to the establishment.
2024년 1월에 5박 숙박함
답변 제공: Casa Rosa Inn 님, 2024년 1월 31일
Dear Mark,Thank you for bringing your concerns to our attention. We deeply apologize for the inconvenience you experienced during your recent stay. We take matters of cleanliness and sanitation seriously, and your feedback will help us address and rectify these issues promptly. Rest assured, we have a scheduled pest control team to handle such matters.We're sorry to hear about the inconvenience you faced with limited front desk hours. Only our lobby is closed at 11PM, but our team is available 24/7 available through night ring window.Your feedback is invaluable, and we're committed to ensuring a more pleasant experience for all our guests. We appreciate your loyalty and hope to have the chance to regain your trust in the future.Best regards,Casa Rosa Inn

10/10 - 훌륭해요

Adriana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall,stay was perfect..great staff, quiet surroundings n stores r quite close for any type of shopping..
답변 제공: Casa Rosa Inn 님, 2024년 1월 5일
Dear Adriana, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn

8/10 - 좋아요

Eliazar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2024년 1월 17일
Dear Eliazar,Thank you for taking the time to share your feedback and for choosing to stay with us. We appreciate your 8/10 rating, and we're thrilled to hear that you had a positive experience overall.Your satisfaction is our top priority, and we're delighted that you found our services and amenities to your liking. We're always striving to improve, and your valuable feedback encourages us to continue delivering exceptional service.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything more we can do for you.Best regards,Casa Rosa Inn

8/10 - 좋아요

John R Matthews

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2024년 1월 17일
Dear John,Thank you for taking the time to share your feedback and for choosing to stay with us. We appreciate your 4/5 rating, and we're thrilled to hear that you had a positive experience overall.Your satisfaction is our top priority, and we're delighted that you found our services and amenities to your liking. We're always striving to improve, and your valuable feedback encourages us to continue delivering exceptional service.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything more we can do for you.Best regards,Casa Rosa Inn

8/10 - 좋아요

Glenn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very reasonable price for the area. 10 minutes from the island. Would like to see some vending machines.. Also may open earlier for coffee as the nearest places are half a mile walk away. Otherwise, easy check in experience and helpful staff.
2023년 12월에 3박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 12월 10일
Dear Glenn, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn

10/10 - 훌륭해요

Frank

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price.
2023년 11월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 12월 2일
Dear Frank, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn

6/10 - 괜찮아요

John

출장 여행
별로예요: 직원 및 서비스
This is my second review on the property and first one was after 3 days and this is about 2 weeks in, The room was clean when I first arrived but I did not get any cleanings over my 2 week stay but that is acceptable Since I try to keep my rooms clean myself, the property is in good condition and looks to be recently renovated it is in a good location with food within walking distance my only gripe with the property is the owner confused me with one of my coworkers and came of extremely standoff-ish and started a conversation with "you are not getting your money back under any circumstances" and that kinda attitude is not one I like or tolerate. All in all I would reccomend this place for a 3-5 day stay and not something long term due to the nature of the owner he is not someone I would like to my landlord.
2023년 11월에 9박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 11월 27일
Dear John,Thank you for taking the time to share your detailed feedback about your recent stay with us. We appreciate your positive comments about the cleanliness of the room, the property's condition, and its convenient location.We sincerely apologize for any inconvenience you experienced regarding the lack of cleaning services during your two-week stay. Your feedback is valuable, and we would like to inform you that we provide housekeeping upon request by our guest.Additionally, we apologize for any misunderstanding during your interaction with the owner. We regret if any statement came across this is not reflective of our usual approach. We will address this internally to ensure better communication and guest relations moving forward.We value your recommendation and are committed to continuous improvement and providing a positive experience for our guests.If there is anything more you would like to share or discuss, please feel free to reach out to us directly. We appreciate your feedback and the opportunity to better serve you in the future.Best regards,Casa Rosa Inn

8/10 - 좋아요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 11월 18일
Dear Alan, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn

8/10 - 좋아요

Rodolfo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean and serviceable. We had no issues and will stay there again in the near future
2023년 10월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 11월 13일
Dear Rodolfo, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very sweet owners and extremely accommodating My stay here for work has been nothing but a pleasure
2023년 11월에 2박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 11월 10일
Dear John, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn.

8/10 - 좋아요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 10월 28일
Dear Colleen, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay, We are always committed to providing our guests with the best possible experience, and we are delighted to hear that we were able to achieve this during your stay. Your feedback is important for us to continuously improve our services. We look forward to welcoming you back soon and providing you with an even more enjoyable stay. Best regards, Casa Rosa Inn

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 10월 20일
Dear Joe ,Thank you for your rating and we look forward to welcoming you again soon here at Casa Rosa Inn.

10/10 - 훌륭해요

Channing

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were clean. The property is older but for the most part taken care of
2023년 9월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 10월 15일
Dear Channing, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn

10/10 - 훌륭해요

CLAUDIA JANETH SILVA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio, muy limpio y seguro el lugar y muy buen trato
2023년 9월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 9월 29일
Dear Claudia, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn. Gracias!

6/10 - 괜찮아요

Sharon 님, Aransas Pass

좋아요: 청결 상태, 직원 및 서비스
Great location. Rooms need to be up dated. But the hot water. Had to run the hot water for almost 10 minutes but it would get hot.
2023년 9월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 9월 14일
Dear Sharon, Thank you for choosing to stay with us! As of the moment we already coordinated with our engineering team to address the concern. Your feedback is important to us to continuously improve our services. We look forward to welcoming you again soon here at Casa Rosa Inn

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fishing trip
2023년 9월에 1박 숙박함
답변 제공: Mitch 님, 2023년 9월 8일
Dear Jamie, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was very warm and welcoming. The property was conveniently located right before the bridge to go to South Padre Island and the price was great!! The room was large and very easily accommodated disabled individual.
2023년 8월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 9월 3일
Dear Deborah, Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 8월 28일
Thank you very much for a great review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My wife and I usually choose to stay in motels that are in the 2 to 3 star range because they are generally good quality for the price we are willing to pay. Casa Rosa is the cleanest and best maintained 2-star motel we have ever had the pleasure of staying at. We would have rated it way better than 2 stars. It's a real gem!
2023년 8월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 8월 28일
Thank you so much for a great review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn!

10/10 - 훌륭해요

Oralia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Mitch 님, 2023년 8월 20일
Thank you so much for your review. We are delighted to hear that you enjoyed your stay! We look forward to welcoming you again soon here at Casa Rosa Inn

8/10 - 좋아요

Sam

2023년 8월에 3박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 9월 16일
Hi Sam!Thank you for sharing your review. We are looking forward to welcoming you back.

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay here again
The staff from the front desk to the workers were friendly. The room was a nice size and the bed was comfortable. The AC was perfect.
2023년 8월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 8월 14일
Dear Virginia, Thank you for taking the time to share your thoughts. We're pleased to hear that you enjoyed your stay and had a positive interaction with our friendly front desk staff. We hope to have the opportunity to welcome you back in the future. Best regards, Casa Rosa Inn

10/10 - 훌륭해요

Matthew

2023년 8월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 8월 30일
Hi Matthew,Thank you for sharing your review. We are looking forward to welcoming you back.

10/10 - 훌륭해요

Arnaldo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay for night sleep
It was good for a night sleep. Got there checked in to sleep woke up took a shower and gone. I booked the room for a deep sea fishing trip minutes away. The lady up front that I believe was part of management at about 11pm was really friendly and helped me with anything i needed extra. Definitely booking here again.
2023년 7월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 7월 29일
Dear Mr. Arnaldo,We are happy to learn that you have enjoyed your stay with us. Thank you for sharing your feedback and we are looking forward to welcoming you back.

10/10 - 훌륭해요

Carl 님, McAllen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price is 1/5th SPI hotels and is just over the bridge. The room was very large, clean, bed slept good, was easy to walk the dog, easy parking, staff was excellent, check in was quick and easy. Will return. Thanks
2023년 7월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 7월 31일
Dear Mr. Carl, We are happy to know that you have enjoyed your stay with us. Thank you for sharing your feedback and we are looking forward to welcoming you back.

4/10 - 별로예요

Rebecca

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room smelled like mildew. The air freshener did little to mask the smell. It's advertised that rooms have refrigerators, ours was missing. This caused us to have to eat out every meal. The ice bucket was missing. The toiletries and toilet paper were of the cheapest quality. The checkin area was nice and inviting. The rooms could use the same attention.
2023년 7월에 3박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 7월 20일
Hi Rebecca,Thank you for sharing your review and we apologize for the issues you encountered during your stay. As for the refrigerator it was placed inside the cabinet.Please be assured that we take your feedback seriously, and we will address these issues promptly to ensure that future guests do not experience the same problems. Thank you and we hope that you will still give us a chance to improve our service.

10/10 - 훌륭해요

Mayra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DEFINITELY recommend for families
The room was bigger (more spacious) than i expected. The king size bed was SUPER comfortable. The only issue i found was the bathroom was a little stinky but i sprayed some body spray in it & no big deal. Front desk guy was super nice, easy to talk to, welcoming & informative. Overall, experience was great & i DEFINITELY recommend this hotel for anyone traveling with kids & i thought for the price it was waaaay better than other hotels i have booked in the past
2023년 5월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 6월 1일
Dear Mayra,Thank you for your wonderful feedback and for taking the time to share your experience with us. We are thrilled to hear that you found the room to be more spacious than expected and that the king-size bed provided exceptional comfort during your stay.We apologize for any inconvenience caused by the slight odor in the bathroom, but we are glad to hear that the issue was easily resolved with some body spray. Your understanding and quick thinking are greatly appreciated. And also we did have our Housekeeping team look into the same. We are delighted that our front desk staff left a positive impression on you. We strive to provide a warm and welcoming environment, and it's fantastic to know that their friendliness and helpfulness made a difference in your stay. We will be sure to pass along your kind words to our team.It's also gratifying to hear that you had an overall great experience and that you would highly recommend our hotel, especially for families traveling with kids. We take pride in offering comfortable accommodations at competitive prices, and your positive comparison to other hotels you have booked in the past is truly valued.Thank you again for choosing to stay with us and for recommending our hotel. We appreciate your feedback and look forward to welcoming you back on your future visits.Best regards,Casa Rosa Inn

2/10 - 너무 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service was terrible. The room stunk like mildew, and the showerhead was broken. It fell off the first time I tried to use it I would never stay or recommend anyone to stay at this place ever again.
2023년 5월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 6월 1일
Dear Brian,We are sincerely sorry to hear about your disappointing experience during your recent stay with us. We apologize for the issues you encountered, including the unpleasant odor in the room, the broken showerhead, and the lackluster service you received.Maintaining a clean and comfortable environment is of the utmost importance to us, and we regret that we fell short of meeting your expectations. Please be assured that we take your feedback seriously, and we will address these issues promptly to ensure that future guests do not experience the same problems.We understand that your stay did not meet your standards, and we deeply apologize for any inconvenience caused. It is our goal to provide excellent service and a pleasant stay for all our guests, and we regret that we did not deliver on that promise during your visit.We appreciate your feedback and the opportunity to improve. If there is anything else you would like to share or if there is anything we can do to rectify the situation, please do not hesitate to reach out to our management team directly.Once again, we apologize for the negative experience you had, and we genuinely appreciate your feedback. We hope that you will consider giving us another chance to provide you with a more enjoyable stay in the future.Best regards,Casa Rosa Inn

6/10 - 괜찮아요

Kathy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was fine and cheap. It was clean but the room needs work and it smells moldy and mildewy. Beds were comfortable.
2023년 4월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 5월 2일
Dear Kathy,Thank you for taking the time to share your feedback regarding your recent stay at our property. We appreciate your comments for your positive reviews and are sorry to hear that your experience with mold smell. We take all guest feedback seriously, and we have investigated the mold and smelly issues you reported in your review. Our team has taken immediate action to address these concerns and ensure that our property meets the highest standards of cleanliness and comfort.We apologize for any inconvenience this may have caused during your stay. We value your feedback and appreciate the opportunity to make improvements to our property based on your experience.We hope that you will give us another chance to provide you with a more enjoyable stay in the future. If you have any further concerns or feedback, please do not hesitate to contact us directly.Thank you again for your review and for choosing to stay with us.Best regards,Casa Rosa Inn

8/10 - 좋아요

Urbain

2023년 4월에 1박 숙박함
답변 제공: Casa Rosa Team 님, 2023년 5월 15일
Dear Urbain, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your stay with us and that our amenities and services met your expectations. We are always committed to providing our guests with the best possible experience, and we are delighted to hear that we were able to achieve this during your stay. Your kind words mean a lot to us and they will be shared with our entire team, who will be equally thrilled to hear that their efforts were appreciated. Once again, thank you for choosing to stay with us and for sharing your valuable feedback. We look forward to welcoming you back soon and providing you with an even more enjoyable stay. Best regards, Casa Rosa Inn

8/10 - 좋아요

Karla

2023년 4월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 4월 25일
Hi Karla,Thanks so much for sharing your experience with us. We hope to see you again soon. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 3월 30일
Hi Brenda,Thank you for your rating and we are looking forward to welcoming you back.

10/10 - 훌륭해요

Selena

2023년 3월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 3월 29일
Hi Selena,We appreciate your feedback and we are looking forward to welcoming you back.

2/10 - 너무 별로예요

Caleb

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I made a reservation online, paid 362$ for a 2 bed room for one night, upon getting there they made us upgrade our room and pay an extra 200$, when we got into our room not only was there not a couch as promised but also dead roaches all around the room? This place will scam you out of your money and put you in a room that’s not even clean.
2023년 3월에 1박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 3월 13일
Dear Caleb,We are sorry to hear that your recent stay with us did not meet your expectations. We take all guest feedback seriously and would like to thank you for bringing this matter to our attention. As per the records, the room was booked for a King Bed and our records indicated that you had exceeded the maximum number of people allowed in the room.Please be advised that the maximum number of guests allowed in the room is specified in our hotel policy for safety and comfort reasons. Any additional guests are not allowed to stay in the room overnight, as this could cause a disruption to other guests and create an unsafe living environment.We apologize for any inconvenience this may cause.Regards,Casa Rosa Inn

8/10 - 좋아요

Youssef

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 3월 17일
Hi Youssef,Thank you for giving us a review. Hope to see you again on your future stay with us.Thanks

4/10 - 별로예요

Nicholas

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very lacking for he price charged
2023년 2월에 7박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 3월 17일
Hi Nicholas,Thank you for sharing your review. May we know what are these so that we can improve.

10/10 - 훌륭해요

Ellen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was very easy... staff was very helpful.
2023년 2월에 2박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 3월 2일
Hi Ellen,We are glad to know that you find our parking accessible and our staff helpful. We are looking forward to welcome you on your next visit.Thanks

10/10 - 훌륭해요

Nora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel staff all so sweet! Safe area county judge right next door so tons of cops there.
2023년 2월에 2박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 2월 28일
Hi Nora,We are glad to hear your feedback about our staff and the safety of our area. We are looking forward to your next stay.

10/10 - 훌륭해요

Oralia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied customer
Nice place to stay for the price and location. It was clean and comfortable
2023년 1월에 2박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 2월 22일
Hi Oralia,We are glad that you have enjoyed your stay. Thank you and we are looking forward to your next stay.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice stay
2023년 1월에 3박 숙박함
답변 제공: Casa Rosa Inn 님, 2023년 2월 22일
Dear Michael,We are glad to know that you had a nice stay. Thank you and we are looking forward to your next stay.

10/10 - 훌륭해요

Lenord

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Easy check in and out.
답변 제공: Casa Rosa Inn 님, 2023년 1월 4일
Hi Lenord,We glad that you are satisfied with your stay. Thank you and we are looking forward to welcoming you back.

4/10 - 별로예요

Vidal 님, WESLACO

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The stay was fine, it’s a budget motel, but I left a sweater behind, I called staff said they would call back no call, I stayed again a few weeks later asked about the sweater, kept getting the run around that cleaning staff were not available, couldn’t get a hold of them, etc etc, I received conflicting information yes im they had but it was locked in a room etc etc, needless to say there was little effort to address my issue.

10/10 - 훌륭해요

david

2022년 12월에 3박 숙박함

8/10 - 좋아요

YADIRRA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lugar de estacionamiento , higiene, y amabilidad de todo el personal
2022년 12월에 1박 숙박함