로비

컴포트 인 여행 후기

2.5 out of 5
컴포트 인
3813 Padre Blvd, South Padre Island, TX

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 467개 이용 후기 중 284개" "
평점 8 - 좋아요. 467개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 467개 이용 후기 중 40개" "
평점 4 - 별로예요. 467개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 467개 이용 후기 중 25개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Jeongwon

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

eunsil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Adriana 님, 2023년 2월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, Adriana Front Desk Manager

8/10 - 좋아요

Zachary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed during mid April mon-fri and it was wonderful for the price. Nice continental breakfast including make your own waffles. Room was a little small and bathroom counter small but we were not there much so didn’t matter. Drove a few blocks up the street to Beach Access everyday, which you could choose to walk if you wanted to. There is a playground behind the hotel so great for kids.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Jayme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was great. Friendly staff. Room was clean and had everything we needed. Will be back next vacation.
2024년 4월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 18일
Dear Jayme,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Jenniefer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My experience was great. Every staff in the hotel were super nice from our receptionist who greeted us kindly to our cleaning ladies who were super nice. My partner and I felt welcomed. Overall experience we rate it 10/10. The other hotel staff were great as well. We will definitely come back!
2024년 4월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 18일
Dear Jenniefer,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay.
2024년 4월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 18일
Dear Wendy,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Marti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 4월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 18일
Dear Marti,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Ray 님, ALBUQUERQUE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We frequent SPi. First time staying at the Comfort Inn. VERY clean. Friendly. The continental Breakfast IS great. Located near the Water Tower, it's central distance to everything. Whether walking or driving. HIGHLY recommend staying here. The Staff ARE very courteous.
2024년 4월에 6박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 18일
Dear Ray,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Jonathan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was as good as expected really comfortable bed and AC was amazing. the shower water pressure was very weak. There was a foul odor in the hallways and there was very little food during the breakfast. Needed more seating. But we would stay there again because the room was best.
2024년 4월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 11일
Dear Jonathan,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Jade

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was the only issue, but the staff member up front a young woman was kind enough to move her vehicle so we could have a safe space for me and my 2 young children
2024년 4월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 11일
Dear Jade, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Felipe

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
No elevator.
2024년 4월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 11일
Dear Felipe,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy conveniente y excelente ubicación.
2024년 3월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 11일
Dear Marco, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Yesenia

좋아요: 청결 상태
2024년 4월에 4박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 11일
Dear Yesenia,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Katia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buena
2024년 4월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 11일
Dear Katia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Ame

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy agradable y sin ningún problema, buen servicio, y no se escucha ruido en las noches lo cual te permite descansar. El único detalle es que el comedor es muy pequeño pero conforme se va liberando espacio puedes sentarte a desayunar.
2024년 4월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 11일
Dear Ame, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Homero

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo bien, muy limpio, muy tranquilo, buena atención del personal, solamente las toallas están muy rasposas.
2024년 4월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 11일
Dear Homero,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

2/10 - 너무 별로예요

alejandro

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paid for a certain room and got placed into a smaller room with less beds
2024년 3월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 11일
Dear Alejandro,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Yarisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Comfort inn 1.muy mal internet 2.no hay lugar en el cuarto para colgar cosas 3.no muchos lugares para que ropa se seque siendo un lugar de playa 4.muy amontonado 5.Regadera tira mucha agua en el baño debido a que las puertas no cierran bien 6.no hay agua en el cuarto para beber.y en todos los hoteles al menos te regalan 2 litros .y en la cadena de hoteles de México hay un botellón por piso
2024년 3월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 4일
Hola Yarisa,Gracias por tomarse el tiempo de completar nuestra encuesta en línea sobre su reciente estadía en nuestro hotel. En nombre de todo nuestro equipo, me gustaría disculparme por no haber superado sus expectativas. Su satisfacción es importante para nosotros y utilizaremos los comentarios que nos proporcionó para realizar mejoras y garantizar que ofrecemos una experiencia excepcional a nuestros huéspedes en el futuro. Espero que considere quedarse con nosotros nuevamente para que podamos tener otra oportunidad de brindarle una experiencia superior.

6/10 - 괜찮아요

Alvaro

좋아요: 청결 상태, 숙박 시설 상태 및 시설
My only issue was that the front desk clerk made a mistake and gave me a room that was already in use. I was shocked to walk in to a messy room that had someone else’s belongings in there still. The issue was rectified immediately and I got what I paid for in the end.
2024년 4월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 4일
Dear Alvaro,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Claudia Isela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, regular breakfast
2024년 3월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 4일
Dear Isela,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
esta muy bien
2024년 3월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 4일
Hola Francisco,Nos gustaría agradecerle por tomarse el tiempo de completar nuestra encuesta en línea. Los comentarios de nuestros huéspedes son muy importantes para nosotros y sus comentarios ayudan con nuestros continuos esfuerzos para brindar un excelente servicio y una excelente estadía. Muchas gracias por su negocio y esperamos verlo en el futuro.

10/10 - 훌륭해요

Yesika

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Todo bien
2024년 3월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 4일
Hola Yesika,Nos gustaría agradecerle por tomarse el tiempo de completar nuestra encuesta en línea. Los comentarios de nuestros huéspedes son muy importantes para nosotros y sus comentarios ayudan con nuestros continuos esfuerzos para brindar un excelente servicio y una excelente estadía. Muchas gracias por su negocio y esperamos verlo en el futuro.

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 편의 시설/서비스
Extremely friendly staff! Hotel was good and clean!!
2024년 3월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 4일
Dear Nancy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 4일
Dear Sonia,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is always very helpful and nice.
2024년 3월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 3월 26일
Dear Kevin,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Carlos 님, Monterrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente ubicación
2024년 3월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 3월 20일
Hola Carlos,Gracias por tomarse el tiempo de completar nuestra encuesta en línea sobre su reciente estadía en nuestro hotel. Apreciamos y valoramos mucho sus comentarios y los compartiremos con nuestro equipo. Las respuestas de su encuesta servirán de estímulo para todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios para brindar una experiencia excepcional a nuestros huéspedes. Siempre es un placer recibir comentarios positivos. Gracias nuevamente por compartir su experiencia, y esperamos que su próxima visita sea aún más placentera que la anterior.

8/10 - 좋아요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 3월 13일
Dear Olivia,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4/10 - 별로예요

Katie Marie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel itself was in fairly good condition, and the pool was clean. The staff wasn’t all that nice or accommodating. There were a couple of employees who were kind. Upon check in, the desk employee asked if I wanted housekeeping everyday and I said yes. However, we never received housekeeping until our 4th day, and only after hounding the front desk multiple times over 2 days. I also called asking for new towels (as we were out due to lack of housekeeping), and the front desk never brought them. I eventually had to go out to retrieve them myself. I also called for toilet paper (again due to lack of housekeeping), and the front desk told me I could “come up and get it.” I would definitely not stay here again. Only good thing was walkability to most of the island because it was fairly centrally located.
2024년 2월에 5박 숙박함
답변 제공: Jasmin Manager 님, 2024년 3월 13일
Dear Katie Marie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were very clean!
2024년 2월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 3월 9일
Dear Krystal,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Jerome

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable room. Updated and quiet for the most part. Enjoyed our stay.
2024년 2월에 5박 숙박함
답변 제공: Jasmin Manager 님, 2024년 3월 1일
Dear Jerome,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Yadira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean and quiet.
2024년 2월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 3월 1일
Dear Yadira,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Tori

연인과의 여행
좋아요: 청결 상태
Standard rooms, quiet and close to many things!
2024년 2월에 4박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 27일
Dear Tori,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was very kind and friendly.
2024년 2월에 8박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 27일
Dear Peter,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Lynne

연인과의 여행
좋아요: 편의 시설/서비스
Great big rooms and very clean. Beds are comfortable and staff was very welcoming.
2024년 2월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 24일
Dear Lynne,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

Parthkumar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 22일
Dear Parthkumar,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Efrain

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is affordable and close to all the main locations that can be found in SPI. Staff were friendly and they cleaned up quick and nicely! Nothing but flying colours for this area!
2024년 2월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 16일
Dear Efrain,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good value
2024년 2월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 16일
Dear Tony,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 - 별로예요

JU WON

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not kind staffs, poor room condition.
2024년 2월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 7일
Dear Ju Won,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Javier

연인과의 여행
Property was okay. Water pressure for shower was low. Also when we got there one of the pillows wasn’t made and we were on the second floor so when people passed by we could hear everything. Other than that it was a decent place to stay for a couple of nights.
2024년 2월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 7일
Dear Javier,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Samuel

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Property was fine, quiet and safe. Checking in was not greeted. Clerk didn't even speak much.
2024년 2월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 7일
Dear Samuel,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Florence

2024년 1월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 7일
Dear Florence,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 - 별로예요

Adalberto

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Upon checking in the room was hot and it had roaches running around.
2024년 1월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 7일
Dear Adalberto, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, we deeply apologize for the issues you encountered during your stay. Rest assured, we take matters like this seriously and will address them promptly. We appreciate you bringing this to our attention.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Liana

2024년 1월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 4월 19일
Dear Liana,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 2월 7일
Dear Dennis,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

Deanna

연인과의 여행
좋아요: 편의 시설/서비스
The girl who checked us in was very kind and very nice, I don’t have anything bad to say, very comfortable rooms 👍😊
2024년 1월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 1월 26일
Dear Deanna,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No issues here. Basic hotel. Beds were a little bit odd, the king mattress had a high point in the middle but was still comfortable. Room was large and quiet and seemed nicely maintained.
2024년 1월에 2박 숙박함
답변 제공: Jasmin Manager 님, 2024년 1월 26일
Dear Nicholas,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

sylvia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 1월 26일
Dear Sylvia,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I
2024년 1월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 1월 20일
Dear David,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Maria

2024년 1월에 1박 숙박함
답변 제공: Jasmin Manager 님, 2024년 1월 20일
Dear Maria,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

8/10 - 좋아요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great price for what we got. The breakfast was basic but good and the room was clean. It's not fancy but it worked for us.
2024년 1월에 3박 숙박함
답변 제공: Jasmin Manager 님, 2024년 1월 20일
Dear Ryan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!