Facilities and service was outstanding, however, finding the lodging was next to impossible. Like all locations in the UK, the lack of a physical address (i.e., street number) reflecting where the lodging is located causes the customer to " literally" have to "stop and ask strangers" where the lodging is physically located.
At the East Hook B&B, this task took about an extra 40 minutes and was completely dependent on finding someone nearby who knew where the lodging was physically located. After the 30 mins, I almost gave up on finding it.
However, I lucked out and asked a man watering his grass, who remembered where East Hook Farm was and gave me directions to get there.
Based on not having a "real physical address" to publish on their website or in their Expedia lodging description, it is probable that past and future customers will legitimately fail to find their location, thus, request an appropriate refund for their payment to the lodging.
I highly recommend that UK advertisers on Expedia be required to add detailed instructions on how to get to their lodging or publish their lat long or UTM coordinates which can be entered into a GPS.