로비

힐튼 달라스/사우스레이크 타운 스퀘어 여행 후기

3.5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1006개 이용 후기 중 748개" "
평점 8 - 좋아요. 1006개 이용 후기 중 177개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 43개" "
평점 4 - 별로예요. 1006개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 19개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

4/10 - 별로예요

Wonmin 님, northbrook

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 5박 숙박함

10/10 - 훌륭해요

SOOSUNG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 2박 숙박함
답변 제공: Shannon 님, 2020년 7월 3일
Thank you for your recent review. We appreciate your taking the time to send such a positive review. Best regards, Shannon

8/10 - 좋아요

Mikyoung

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
침대는 편했어요. 화장실 용품, 타월도 품질이 좋았고요 하지만 변기 청소가 덜 되어 있었어요.
2020년 2월에 1박 숙박함
답변 제공: Stacy E 님, 2020년 2월 19일
Thank you for taking the time to post an online review regarding your recent stay at our hotel. Our goal is to ensure that every stay is a memorable one for our guests whether travelling for business or leisure. Your suggestions/observations have been shared with the hotel executive management team. We realize that you have a choice when travelling and appreciate you choosing the Hilton Dallas/Southlake Town Square. We look forward to the opportunity to serve your future lodging needs.

10/10 - 훌륭해요

Lasse 님, Austin

2023년 12월에 1박 숙박함
답변 제공: Stacy 님, 2024년 3월 24일
Thank you for the 5 rating on your recent stay with us. We were pleased to learn that your visit to our hotel was enjoyable.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the stay, even if it was brief. Friendly staff, very clean, reasonable rates for the area. My only issue is that the walls seemed a bit “thin”, I could hear some incidental noises, but nothing major. I will definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: Stacy 님, 2024년 3월 19일
Thank for you for taking the time to post an online review regarding your recent stay. Our goal is to ensure that every guest whether travelling for business or leisure has a memorable experience. We were pleased to learn that your visit with us was enjoyable.We realize that you have a choice when travelling and appreciate you choosing the Hilton Dallas Southlake Town Square.

10/10 - 훌륭해요

Gunjan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Stacy 님, 2024년 3월 19일
Thank you for taking the time to post an online rating regarding your recent stay with us. We appreciate the perfect 5.

10/10 - 훌륭해요

Patricia

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스
A from desk lady, Delysse, I’m guessing. Was so helpful and kind!
2024년 3월에 3박 숙박함
답변 제공: Stacy 님, 2024년 3월 12일
Thank you for taking the time to post an online review regarding your stay with us. Our goal is to ensure that every guest whether travelling for business or leisure has a memorable experience. We have a great team and are pleased to hear that they were helpful during your visit.We realize you have a choice when travelling and appreciate you choosing the Hilton Dallas Southlake Town Square.

10/10 - 훌륭해요

Jazmin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for my day trip
2024년 3월에 1박 숙박함
답변 제공: Stacy 님, 2024년 3월 7일
Thank you for taking the time to post an online review regarding your recent stay with us. We realize that you have a choice when travelling and appreciate you choosing the Hilton Dallas Southlake Town Square.

10/10 - 훌륭해요

Shea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay!
2024년 3월에 1박 숙박함
답변 제공: Stacy 님, 2024년 3월 7일
Thank you for taking the time to post an online review regarding your recent stay with us. Our goal is to ensure a memorable experience for each of our guests.

10/10 - 훌륭해요

Jan 님, Mansfield

2024년 2월에 1박 숙박함
답변 제공: Stacy 님, 2024년 3월 22일
Thank you for taking the time to post an online rating regarding your recent stay with us. We were pleased to learn that your stay was enjoyable.

6/10 - 괜찮아요

Kyle

좋아요: 청결 상태
Location was great … room had very little decor and reminded me of a college dorm. The stand in the restroom had Home Goods price tag on it
2024년 2월에 3박 숙박함
답변 제공: Stacy 님, 2024년 3월 3일
Thank you for taking the time to post an online review regarding your recent visit to our hotel. We were concerned to learn of your disappointment with the decor in the guest room. Feedback allows us to stay connected with our guests, as well as, identify those areas where we are exceeding guest expectations and those areas of opportunity to improve the service delivered to our guests.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first time staying at this location. It was centrally located for the event I attended. The hotel aroma was extremely pleasant. The rooms are sufficiently large. The staff was very helpful and pleasant.
2024년 2월에 2박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 2월 26일
Thank you, Julie, for taking time to share in depth feedback from your stay. We're pleased you enjoyed the room and the updated decor. We are lucky to be in a such a great location. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Jessenia 님, Grapevine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was ideal!
2024년 2월에 1박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 2월 25일
Thank you, Jessenia, for taking time to share feedback from your recent stay. We're pleased you enjoyed your stay and rated us a 5 out of 5. We look forward to serving you again soon!

8/10 - 좋아요

james e

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 2월 26일
Thank you, James E, for your score of 4 out of 5 we look forward to welcoming you back to the property soon!

10/10 - 훌륭해요

mitchell 님, Aledo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel for the thriving Southlake Town Square
2024년 2월에 1박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 2월 23일
Thank you, Mitchell, for taking time to share feedback from your recent stay with us. We appreciate your generous score of 5 out of 5 and look forward to serving you again soon!

6/10 - 괜찮아요

Michelle 님, Covington

2024년 2월에 1박 숙박함
답변 제공: Stacy 님, 2024년 3월 22일
Thank you for taking the time to post an online rating regarding your recent stay with us. Our goal is to ensure that you every guest with travelling for business or leisure has a memorable experience and regret to hear that was not the case for you.

10/10 - 훌륭해요

Ester 님, Colorado Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 2월 23일
Thank you, Ester, for taking time to share feedback from your stay. We're pleased to see you scored us a 5 out of 5 and look forward to serving you again soon!

10/10 - 훌륭해요

Chrissy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful hotel close to a nice upscale shopping and dining area. It was quiet and felt safe. The hotel has a coffee bar and dining area attached. Stayed here to visit a friend in the area. Would definitely recommend.
2024년 2월에 2박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 2월 19일
Thank you, Chrissy, for taking time to share experiences from your stay. We're pleased to see that all went well, and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very kind and helpful.
2024년 2월에 1박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 2월 19일
Thank you, Kathleen, for taking time to review your recent stay with us. We're pleased that you scored your stay at 5 out of 5 and look forward to seeing you again.

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay. Staff works very hard to accommodate guests. Hotel is very nice and clean.
2024년 2월에 2박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 2월 19일
Thank you, Amy, for taking time to review your recent stay with us. We're pleased that you scored your stay at 5 out of 5 and look forward to seeing you again.

10/10 - 훌륭해요

leslie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location.
2024년 2월에 2박 숙박함
답변 제공: Andrew Link - Front Office Manager 님, 2024년 2월 5일
Thank you, Leslie, for taking tome to share your feedback from your stay with us. We truly appreciate your kind remarks and score of 5 out of 5. Please let us know if you have any questions or concerns and look forward to serving you again soon!

8/10 - 좋아요

Kenneth 님, Austin

2024년 2월에 1박 숙박함
답변 제공: Stacy 님, 2024년 3월 22일
Thank you for taking the time out of your day to post an online rating regarding your stay with us.

10/10 - 훌륭해요

Byron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very happy with the facilities and staff.
2024년 1월에 1박 숙박함
답변 제공: Stacy 님, 2024년 2월 1일
Thank you for taking the time to post an online review regarding your recent visit to our hotel. We were pleased to hear that your stay was enjoyable. Your comments have been shared with our team.

10/10 - 훌륭해요

christie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place would stay again
2023년 12월에 2박 숙박함
답변 제공: Stacy 님, 2024년 2월 1일
Thank you for the 5 star review regarding your recent stay with us. Our goal is to ensure that every guest has a memorable stay whether travelling for business or leisure. We realize that you have a choice and appreciate you choosing the Hilton Dallas Southlake Town Square.

10/10 - 훌륭해요

Josephine

2024년 1월에 3박 숙박함
답변 제공: Stacy 님, 2024년 3월 22일
Thank you for taking the time to post an online rating regarding your recent stay with us. We were pleased to learn that your stay was enjoyable. We realize that you have a choice when travelling and appreciate you choosing the Hilton Dallas Southlake Town Square.

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice!
2024년 1월에 2박 숙박함
답변 제공: Stacy 님, 2024년 1월 30일
Thank you for the perfect rating regarding your recent stay with us at the Hilton Southlake Town Square.

10/10 - 훌륭해요

Noel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Stacy 님, 2024년 1월 30일
Thank you so much for taking the time out of your day to post an online rating regarding your recent stay with us. The 5 out 5 is truly appreciated. Our goal is to ensure every guest has a memorable experience whether travelling for business or leisure.

10/10 - 훌륭해요

Cassie Tatum

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay
2023년 12월에 1박 숙박함
답변 제공: Stacy 님, 2024년 1월 30일
Thank you for taking the time to post an online review regarding your recent visit to our hotel. Our goal is to ensure that every guest has a memorable experience whether travelling for business or leisure. We were pleased to hear that you had an excellent stay with us.We realize your have a choice when travelling and appreciate you staying with the Hilton Dallas Southlake Town Square.

10/10 - 훌륭해요

Maria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 26일
Thank your Maria for taking time to share experiences from your stay. We appreciate your generous score of 5 out of 5 and look forward to welcoming you back again soon!

10/10 - 훌륭해요

Mauro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is fantastic.
2024년 1월에 4박 숙박함
답변 제공: Stacy 님, 2024년 1월 24일
Thank you for taking the time to give us a 5 star rating and to recognize our team.

8/10 - 좋아요

Theodore

2024년 1월에 1박 숙박함
답변 제공: Stacy 님, 2024년 1월 24일
Thank you for taking the time out of your day to post an online rating regarding your recent stay with us. Our goal is to ensure that every guest has a memorable stay whether travelling for business or leisure.

10/10 - 훌륭해요

Rigoberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Stacy 님, 2024년 1월 24일
Thank you for taking the time to post an online rating regarding your recent stay with us. We appreciate the perfect 5, Our goal is to ensure that every guest has a memorable experience whether travelling for business or leisure.

2/10 - 너무 별로예요

Lindsey 님, Plano

2024년 1월에 1박 숙박함
답변 제공: Stacy 님, 2024년 2월 5일
Our goal is to ensure that every guest has a memorable experience whether travelling for business or leisure and regret this was not the case for you. We were concerned to learn that your stay was not enjoyable. Rest assured; this is not the norm for our hotel.

10/10 - 훌륭해요

MANOHAR

2024년 1월에 1박 숙박함
답변 제공: Stacy 님, 2024년 1월 24일
Thank you for taking the time to post a 5 start rating regarding your recent stay with us!!!

10/10 - 훌륭해요

Jason

2024년 1월에 3박 숙박함
답변 제공: Stacy 님, 2024년 1월 24일
Thank for you for the 5 star rating regarding your recent stay with us.

10/10 - 훌륭해요

J. David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walkable amenities
2024년 1월에 2박 숙박함
답변 제공: Stacy 님, 2024년 1월 24일
Thank you for taking the time to post an online review regarding your recent visit to our hotel. Our goal is to ensure every guest has a memorable experience whether travelling for business or leisure. We were pleased to learn that your stay was enjoyable.

10/10 - 훌륭해요

Francisco

2024년 1월에 1박 숙박함
답변 제공: Stacy 님, 2024년 1월 24일
AWESOME!!! We appreciate the perfect rating regarding your recent stay with us.

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel!
답변 제공: Stacy 님, 2024년 1월 10일
Thank you for the 5 star rating! We aim to ensure all guests experiences are memorable.

10/10 - 훌륭해요

M. 님, Ardmore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Stacy 님, 2024년 1월 10일
Thank you for taking the time to post an online rating regarding your recent stay with us. We are glad to hear that it was a great stay. We realize that you have a choice when travelling and appreciate you choosing the Hilton Dallas Southlake Town Square.

10/10 - 훌륭해요

jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Stacy 님, 2024년 1월 10일
AWESOME!!! Thank you for taking the time to rate us a perfect 5! We are glad to hear that your stay was enjoyable.

10/10 - 훌륭해요

Lonnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Stacy 님, 2024년 1월 10일
Thank you for taking the time out of your day to post an online rating regarding your stay with us. Our goal is to ensure that every guest whether travelling for business or leisure has a memorable experience.

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We loved our stay at the Southlake Hilton. The area is so fantastic -- tons of shopping and amazing restaurants to walk to right outside the door of the property. We were there at the holidays and both the hotel and the surrounding area were decorated beautifully. The staff were incredible, from the front desk to valet to the lobby Starbucks. We had to call down for a few things to be brought to the room, and they arrived almost instantly after our call. Same with valet -- our car was brought around within minutes after we requested it every time. The room was very comfortable -- great beds and pillows, good water pressure and temp. The only negative is that the decor is getting tired. There was significant wear with lots of scuffs and patches on the paint and furniture throughout the room and bathroom. The linens also had some stains... disappointing at a property that is otherwise absolutely lovely.
2023년 12월에 2박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 10일
Thank you Jamie for taking time to share feedback from your stay we're pleased to see that you rated us a perfect 5 out of 5. We recently renovated the entire property less than 2 years ago, and I will ne sure to pass this along to our Maintenance team for review. We hope that you will come back and stay with us again soon!

8/10 - 좋아요

Bert

2023년 12월에 5박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 10일
Thank you Bert for taking time to share feedback from your stay we're pleased to see that you rated us a 8 out of 10. We hope that you will come back and stay with us again soon!

10/10 - 훌륭해요

Julia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so incredibly nice and helpful! We stayed here over Christmas and everything was decorated so beautifully. It was so great being so close to shops and restaurants, I highly would recommend staying here! The gym was also very updated and the beds were so comfortable and rooms were clean.
2023년 12월에 4박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 10일
Thank you Julia for taking time to share feedback from your stay we're pleased to see that you rated us a perfect 5 out of 5. We hope that you will come back and stay with us again soon!

10/10 - 훌륭해요

Sarah

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this area.
Everything was wonderful. Location was amazing! We will definitely be back next year!
2023년 12월에 3박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 10일
Thank you Sarah for taking time to share feedback from your stay we're pleased to see that you rated us a perfect 10 out of 10. We hope that you will come back and stay with us again soon!

10/10 - 훌륭해요

Maricela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 10일
Thank you Maricela for taking time to share feedback from your stay we're pleased to see that you rated us a perfect 10 out of 10. We hope that you will come back and stay with us again soon!

10/10 - 훌륭해요

Whitney

2023년 12월에 1박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 10일
Thank you Whitney for taking time to share feedback from your stay we're pleased to see that you rated us a perfect 10 out of 10. We hope that you will come back and stay with us again soon!

10/10 - 훌륭해요

ENRIQUE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 10일
Thank you Enrique for taking time to share feedback from your stay we're pleased to see that you rated us a perfect 10 out of 10. We hope that you will come back and stay with us again soon!

6/10 - 괜찮아요

Kenneth 님, Austin

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Property was nice and location but our room floor was filthy with hair etc. I would not stay here again because of that reason.
2023년 12월에 1박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 10일
Thank you Kenneth for taking time to share feedback from your stay we're sad to see that you rated us a 3 of out of 5. We will pass along your comments to our Executive housekeeper for further review and look forward to welcoming you back soon

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Andrew L - Front Office Manager 님, 2024년 1월 10일
Thank you Janet for taking time to share feedback from your stay we're pleased to see that you rated us a perfect 5 out of 5. We hope that you will come back and stay with us again soon!