해변에 위치, 일광욕 의자, 비치 파라솔, 비치 타월

힐튼 코코아 비치 오션프론트 여행 후기

3.5 out of 5
힐튼 코코아 비치 오션프론트
1550 N Atlantic Ave, Cocoa Beach, FL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1012개 이용 후기 중 506개" "
평점 8 - 좋아요. 1012개 이용 후기 중 237개" "
평점 6 - 괜찮아요. 1012개 이용 후기 중 140개" "
평점 4 - 별로예요. 1012개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 1012개 이용 후기 중 61개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Jason 님, Wauwatosa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Just seemed a little dated for the modern appearance. Ice machines were broken on multiple floors. Sound insulation not the greatest.
2024년 3월에 1박 숙박함
답변 제공: Jamie 님, 2024년 3월 28일
Thank you for bringing that to our attention, Jason. I hope we have the opportunity to make it up to you in the future.

10/10 - 훌륭해요

Ibrahem

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was super nice and quiet. I will definitely stay in this hotel every time I come to Coco beach.
2024년 3월에 3박 숙박함
답변 제공: Jamie 님, 2024년 3월 27일
Thank you for staying with us, Ibrahem!

10/10 - 훌륭해요

Julie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great access to the beach and pool.
2024년 3월에 4박 숙박함
답변 제공: Jamie 님, 2024년 3월 27일
Thank you for staying with us, Julie!

8/10 - 좋아요

Sofia

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was good the basic rooms are pretty small but the bathrooms are really nice small pool but the beach is on the property with a few bars and dining options in the hotel overall it’s pretty modern and for a 1 day trip it was good
2024년 3월에 1박 숙박함
답변 제공: Jamie 님, 2024년 3월 26일
Thank you for staying with us, Sofia! We hope to see you again in the future.

4/10 - 별로예요

Wanda

가족 여행
별로예요: 숙박 시설 상태 및 시설
We had a decent stay but the toilet in our room was not functioning properly.
2024년 3월에 2박 숙박함
답변 제공: Nichole - Director of Rooms 님, 2024년 3월 21일
Thank you for bringing this issue to our attention, Wanda. We hope that we were able to make it right for you while you were still with us.

10/10 - 훌륭해요

David 님, ROYAL OAK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Got to watch a rocket launch from the resort. Close to Ron Jon store.
2024년 3월에 1박 숙박함
답변 제공: Nichole - Director of Rooms 님, 2024년 3월 17일
We are so happy to hear you enjoyed your stay with us and were able to catch a rocket launch!

8/10 - 좋아요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property is nicely laid out close to the beach. Check-in was friendly. Room was very clean and well tended to. The $15 a night self parking fee was a surprise: just for a space in a very standard parking lot. You can’t really get to the hotel without a car, so this acts as one of those ugly hidden fees. The walk to the beach is short but when you get there and ask for an umbrella, you are sent back to the hotel to pay for it… why not a warning sign at the hotel by the hut that rents out the umbrellas? Despite these annoyances, the stay was quite pleasant.
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 3월 14일
We apologize for any confusion with the beach chair rentals, Patrick. We hope you give us another chance and stay with us again in the future.

10/10 - 훌륭해요

JULIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely phenomenal service and location. All staff went above and beyond to be kind and accommodating. Probably the most comfortable bed I've ever slept in in any hotel.We were shocked to find out that guest self-servicing laundry was free! Can't say enough good things about this place.
2024년 3월에 2박 숙박함
답변 제공: Jamie 님, 2024년 3월 12일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate all of your kind words and hope to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Colleen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beach stay
2024년 3월에 2박 숙박함
답변 제공: Jamie 님, 2024년 3월 12일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate you and hope to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Duane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jamie 님, 2024년 3월 12일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate you and hope to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newly renovated rooms are very nice. Very quiet and steps from the beach.
2024년 3월에 2박 숙박함
답변 제공: Jamie 님, 2024년 3월 12일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate your kind words and hope to welcome you back to our hotel in the not too distant future.

8/10 - 좋아요

Brian Douglas 님, Corfu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jamie 님, 2024년 3월 12일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate your kind words and hope to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is amazing!!! We showed up late for check in and everyone was wonderful!! Can’t wait to come back!
2024년 3월에 1박 숙박함
답변 제공: Jamie 님, 2024년 3월 9일
Thank you so much for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate your kind words and look forward to welcoming you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Anna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beach on property was wonderful.
2024년 3월에 1박 숙박함
답변 제공: Jamie 님, 2024년 3월 9일
Thank you so much for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate your kind words and hope to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is very good
2024년 3월에 2박 숙박함
답변 제공: Jamie 님, 2024년 3월 5일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate your kind words and hope to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Yenni

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ok
2024년 3월에 2박 숙박함
답변 제공: Jamie 님, 2024년 3월 4일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate your kind words and hope to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was wonderful!! I really did not need to go anywhere else as everything was here that would be needed! Our room was very clean and freshly renovated! Great stay!!
2024년 3월에 2박 숙박함
답변 제공: Jamie 님, 2024년 3월 4일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate your kind words and hope to welcome you back to our hotel in the not too distant future.

6/10 - 괜찮아요

Dawn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
When we checked in they gave me a key that did not work at the door. Had to go back down to the desk to get the keys scanned again. When back to room. The keys worked this time but found out that they gave me a room that was already occupied.
2024년 2월에 1박 숙박함
답변 제공: Jamie 님, 2024년 3월 3일
I hope this message finds you well. I wanted to take a moment to take extend my sincerest apologies for the inconvenience you experienced during your recent stay with us. We work hard to provide comfort and great amenities for our guests, and I am truly sorry that we fell short of that during your stay with us. I hope we get the opportunity to make it up to you in the future.

8/10 - 좋아요

Scott 님, Exeter

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good looking building! Very clean and loved the longboard bar and grill and heated outdoor pool. Room seems quite small and NOT 2 queen beds they were full size, but we’d unpacked so didn’t want to move. Coffee maker in the room was silly small. There was no place to hang things; no towel bar for wet suits and towels.
2024년 2월에 5박 숙박함
답변 제공: Jamie 님, 2024년 3월 2일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate your feedback and kind words. We hope to see you again in the future.

8/10 - 좋아요

KIM

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean hotel. Great location. Wish it had a hot tub. Right on the beach. Best outside bar & gazebo. Good food. Large parking. Close to everything.
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 3월 1일
Thank you for staying with us, Kim!

8/10 - 좋아요

Orsola

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
my family and I stayed here every year when we come down to Cocoa but this year we were charged for $20 for an umbrella that they took down in 30 minutes due to wind. They should not be able to sell the umbrellas if it is windy or refund my money back. Before we arrived, we asked if we could check in early and they told us because we booked through a third-party Expedia, they could not give us that information… ok what does that have to do with anything? …still have my name and room reserved
2024년 2월에 6박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 3월 1일
Thank you for your feedback, Orsola. While we try our very best to accommodate any early check in requests, we may not always be able to do so. Our front desk staff is always happy to pre check guests in, store luggage, and send a text once the room is ready. We apologize if there was any miscommunication on our part and hope you give us another chance in the future.

2/10 - 너무 별로예요

jamie

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 3월 1일
Tomas, we are very sorry to hear of your disappointment. Additional details regarding your experience would be helpful to our team. We hope to hear from you soon.

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We decided to get the cabana with buttler service. We have never done anything like it before. Brandon went out of his way to make the experience amazing. We were there for our 25th wedding Anniversary. So relaxing, and beautiful view. Watched a sunrise from our bed. The staff was amazing. The bartenders at both bars were great. Thanks for a fantastic Anniversary.
2024년 2월에 3박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 27일
We are thrilled to hear that you enjoyed your recent stay with us, Jason! We can't wait to welcome you back!

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 27일
Thank you for staying with us, Jamie!

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable and convenient. Helpful staff.
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 27일
Thanks for staying with us, David!

10/10 - 훌륭해요

Drew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and amenities Tiki bars and gelato bar was a special treat.. convenient to everything locally. Only one disappointment was the noise coming from our air conditioning unit that sounded like something was scratching all night long. I would have preferred a noisy ceiling fan at least it’s consistent. Overall a great stay!!! People were warm, friendly and very attentive 😊
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 27일
Thank you for such kind words, Drew. We are delighted to hear you enjoyed your time with us at Hilton Cocoa Beach Oceanfront and can't wait to welcome you back again.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 27일
Thank you for staying with us, Rebecca!

6/10 - 괜찮아요

Tammy

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 27일
Thanks for staying with us, Tammy!

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property with newly renovated rooms. Very convenient location. The only complaint… if you are a senior and short, you will have trouble getting in the high beds. Also, the bathroom renovation did not include new style toilets which was difficult from a senior perspective.
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 22일
Thank you for your honest feedback, William. We are delighted to hear you enjoyed your stay with us.

10/10 - 훌륭해요

Kyle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best hotels I’ve ever stayed in. Me and my girlfriend try to take a nice vacation at least 2-3 times per year and this one sits at the top of our list. We love how the room was updated/modern and very clean. We had the room with the city view but could still see part of the ocean which was pretty cool. The outdoor Tiki’s restaurant's food tasted great and the atmosphere was perfect. 5 stars from us
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 20일
Thank you so much for your kind word, Kyle! We are delighted to hear you enjoyed your stay with us and hope to see you again soon!

8/10 - 좋아요

Danielle

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good area with variety of restaurants around the hotel. Unable to go to the pool or beach due to the weather.
2024년 2월에 3박 숙박함
답변 제공: Jamie 님, 2024년 2월 20일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate your kind words and hope the next time you come for a visit, the weather will be in your favor.

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The dining options were good. Access to a beautiful beach and a nice warm pool for the kids. Overall a good stay
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 22일
Thank you so much for your kind words, Matthew! We hope to welcome you back again in the future.

4/10 - 별로예요

Jacqueline

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
extremely dirty, phones had piles of dirt, the fridge had caked on dirt on the door and handle the bathroom had a utility door with dirt and dust caked all the way around it, dirt and hair on the bathroom floor, the lampshades had hair, overall not clean. The restaurant served tea that had a dead bug in the bottom of the cup, there was a flood that was being dried out by the icecream area...
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 19일
We are very sorry to hear these comments, Jacqueline. The issues listed are not at all typical of our hotel and we hope you notified staff immediately so that we had the opportunity to make it right for you. We hope you give us another chance in the future.

10/10 - 훌륭해요

Sebastiano

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 19일
Thank you for staying with us!

2/10 - 너무 별로예요

mayelin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Never again come visit cocoa beach again, people are rude even the staff in the front desk were rude and at the middle of the night people slamming their doors I guess they don’t have any education or they were drunk I don’t know how to Explain it but never again I will stay in this hotel again. 👎👎👎 the room service was good and the housekeeping was good other then that nothing else was good. For the price you pay I rather go somewhere else.
2024년 2월에 1박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 17일
We are very sorry to hear about your experience, Jesus. The lack of service described is not typical for our hotel and we hope you will give us another chance in the future. Please feel free to contact us directly with specific information regarding your experience so that we may have the opportunity to address is further.

10/10 - 훌륭해요

kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beachfront resort!
2024년 1월에 3박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 15일
Thank you for staying with us, Kevin!

8/10 - 좋아요

allan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would have rated property higher, but lots of construction under my room. one area near pool in refacing mood. ' we are handicapped and beds to high to get into. 10 to 12 inch mattress to high.
2024년 1월에 3박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 15일
We are very sorry to hear of your disappointment and hope you give us another chance in the future!

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 편의 시설/서비스
Awesome Ocean view. Staff friendly and helpful
2024년 2월에 2박 숙박함
답변 제공: Jamie 님, 2024년 2월 9일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate you and hope to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jamie 님, 2024년 2월 9일
Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Cocoa Beach Oceanfront to your liking. We truly appreciate you and hope to welcome you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location! Clean and comfortable! Staff is extremely friendly, knowledgeable and helpful! What a great stay!
2024년 2월에 5박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 7일
Thank you for staying with us!

8/10 - 좋아요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel but the fridge stopped working & we lost our breakfast & lunch food which we had placed in the fridge. Also, our coffee maker didn’t work but we did get a replacement a couple hours after we reported it.
2024년 1월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 7일
We are so sorry to hear about the issues you encountered during your recent stay. We hope to make it up to you in the future.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome property.
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 7일
Thank you for staying with us!

10/10 - 훌륭해요

Randy 님, Cascade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property
2024년 2월에 1박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 7일
Thank you for staying with us!

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We don't like the sliding doors that the bathroom and coffee/fridge nook share.
2024년 2월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 3일
We are very sorry to hear you don't like the new design. Thank you for staying with us and we hope to see you again soon!

8/10 - 좋아요

Kelli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Weather wasn’t what we expected but our ocean view room was amazing! Two tiki bars minutes from the beach! Enjoyed the staff, very friendly! I’d definitely go back!
2024년 1월에 8박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 3일
We hope to see you back again soon, Kelli!

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tiki Bar& grill on the beach
2024년 1월에 3박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 3일
Thank you for staying with us!

10/10 - 훌륭해요

Beatrice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay. Attentive front desk. Bar and coffee shop were nice to have on premises.
2024년 1월에 3박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 22일
Thank you for staying with us, Beatrice! We look forward to welcoming you back!

2/10 - 너무 별로예요

Chris Clay

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Our room, #321, was right next to the elevator and the noise of the motor could be heard continually throughout the day and night. The decibel level was between 50-60 decibels whenever the elevator was moving. Secondly, the room with a “city view” was at the same level as (contiguous to) the roof with all of the AC units, piping, etc. There were workers on the roof with the workers always 25 to 100 feet away from our window at eye level. On the Saturday morning of our departure, at 8:30 there was a worker operating a leaf blower (we left a day early). I have stayed all over the world in many different hotels in many different economic situations and this stay was definitely toward the bottom.
2024년 1월에 3박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 3일
We are very sorry to hear of your disappointment, Chris. Had we known you were unhappy, we would have absolutely offered a room move for you. We hope you will give us another chance in the future.

10/10 - 훌륭해요

Merry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On the beach. The restaurant was good. Clean. Was above expectations.
2024년 1월에 1박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 3일
Thank you for staying with us!

10/10 - 훌륭해요

Meghan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a good stay, room was clean and it was quiet which was the best most of all.
2023년 12월에 2박 숙박함
답변 제공: Nichole McCarthy - Director of Rooms 님, 2024년 2월 3일
Thank you for staying with us, Meghan!