고급 침구, 책상, 노트북 작업 공간, 암막 커튼

래디슨 스위트 호텔 오션프런트 여행 후기

3.5 out of 5
래디슨 스위트 호텔 오션프런트
3101 N Highway A1A, Indialantic, FL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 486개" "
평점 8 - 좋아요. 1004개 이용 후기 중 278개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 121개" "
평점 4 - 별로예요. 1004개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 64개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Mary

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Balconies not usable, water leaked from AC and soaked shoes in our closet. Room was neat and clean otherwise.
2024년 4월에 1박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 23일
Thank you for your feedback, Mary. Sorry about the issue you experienced while here, as well as the balconies being inaccessible. We do hope you come back again once the balconies are open and have a better experience with us next time!

8/10 - 좋아요

Rhonda

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Cons: Biggest issue is balconies aren’t usable due to damage. Shame because the property is right on the ocean. No convenient USB ports or usable outlets next to beds for charging devices. Icemakers on all floors but only on certain floors are they usable. In room phone didn’t work. Pros: Plenty of parking. Close to lots of restaurants and shopping.
2024년 4월에 2박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you for your feedback, Rhonda. Balconies are down only because of the construction work we did on them just needs the last approval from the City to open them back up again. We're anticipating them being open very soon. There are plugs beside and/or behind the bed for future reference, and we plan to put new lamps that have plugs for charging items on the nightstands. There are ice machines only on Floors 3,6,9 & 12. Sorry to hear your phone in your room didn't work. I will pass that on to our Maintenance Team to fix, thank you. Hope you come again sometime so we can give you a better experience next time!

8/10 - 좋아요

Les

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property
2024년 4월에 2박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thanks so much for your feedback, Les! Come see us again sometime!

6/10 - 괜찮아요

Julitta 님, Mount Vernon

가족 여행
좋아요: 청결 상태
A day before my reservation they called to inform me that the balconies were still closed, too late to cancel. Drinks at the bar are expensive and bottled water was $4. Ants in the sink. Older male bartender complaining about female staff helping with food to everyone sitting at the bar. Loved the room, just very disappointed about not using balcony.
2024년 4월에 3박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you for your feedback, Julitta. Just for clarification, we are waiving any fees with cancellations, even if they're last minute, due to the balcony situation currently. Sorry to hear you had a negative experience at the Pool Bar. That is not professional, nor how we usually conduct business here. We have notified the Manager of Food/Beverage about it. The Front Desk Manager would love to reach out to you for more info., if that's OK with you. We also apologize for the inconvenience of the balcony inaccessibility during your stay. We're hoping to have them back again very soon. Please come see us again when balconies are accessible so we can give you a much better experience.

10/10 - 훌륭해요

Nicholas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location was great just a short drive to the cruise ports
2024년 4월에 1박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you for your feedback, Nicholas! Come see us again sometime!

6/10 - 괜찮아요

Dietrich

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The balconies were not available to use.
2024년 4월에 3박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you, Dietrich for your feedback. Sorry about the inconvenience of the balcony inaccessibility. We are anticipating them being open again very soon. We hope you come back and see us again when they're open!

6/10 - 괜찮아요

Deborah

가족 여행
It is on the ocean and every room has an ocean view. However, the balconies were all closed! You could not use them or even open them up to enjoy the breeze or hear the ocean.
2024년 4월에 2박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you Deborah for your feedback. Sorry about the inconvenience of the balconies being inaccessible. We're hoping to have them open again very soon. We hope you come back and see us again when they're open and have a better experience here with us!

6/10 - 괜찮아요

brandy 님, Mayfield

가족 여행
Balcony was closed off due to the city shutting it down and they offer no discount or compensation at all. I specifically booked this hotel for the corner room balcony and was highly disappointed.
2024년 4월에 3박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you for your feedback, Brandy. Our rates have been lowered due to balconies being closed. Sorry for the inconvenience of the balconies being inaccessible. We hope you come back once they are open again and have a better experience next time.

4/10 - 별로예요

Lisa

별로예요: 숙박 시설 상태 및 시설
The balconies were all closed .No reason given. No discount offered. We later researched that ALL the balconies are condemned! We would recommend NOT staying here!!!!
2024년 4월에 1박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you for your feedback, Lisa. The balconies have been closed due to the construction work we completed needing clearance from the City to open them back up again. Sorry for the inconvenience. We're hoping to have them open again very soon. Hope you come back when they're open and have a better experience!

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a unique, beautiful, view from not only the room but the walkways to the rooms as well. Helpful and friendly staff. We will be staying there again!
2024년 4월에 5박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you SO much for your feedback, Tracy! SO glad to hear you'll be back! We're looking forward to it! :o)

6/10 - 괜찮아요

DONALD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Balconys closed. Great view. Staff pleasant. $5 coffee at restaurant! Not! Dated facility!
2024년 4월에 3박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you, Donald, for your feedback. Sorry for the inconvenience of the balconies being closed during your stay. We're hoping to have them back open again soon. Thank you for your comment of the Staff being friendly/pleasant. This is not a new building, but we are doing renovations to continue making improvements on our property. Hopefully you come back once our balconies are open again and have a better experience!

6/10 - 괜찮아요

Ekaterina

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No microwave in the room. Very loud AC. Constant noise from the road, very poor window isolation.
2024년 4월에 4박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you for your feedback, Ekaterina. The only rooms that have microwaves standard in the room are the Family Suites, however we DO have a microwave for guest use in our Laundry Rooms on the 3rd & 14th floors. Sorry to hear you didn't enjoy your stay. Hopefully you come back when our balconies are open again and have a much better experience.

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was beautiful views, amazing and I will stay there again.
2024년 4월에 2박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 10일
Thanks so much for your feedback, Tony! Please come back and see us again! Thanks for choosing Radisson, Tony, looking forward to your next visit with us!

2/10 - 너무 별로예요

Susan

2024년 4월에 2박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 11일
Thank you Susan for your feedback. I see you cancelled your reservation due to the balcony inaccessibility. Sorry for the inconvenience. Come back and see us when our balconies are open again!

10/10 - 훌륭해요

CKitty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suites were great. Two large sliding glass doors. All rooms are ocean side. All glass on the ocean side. Unfortunately the balconies were shut off due to city approval.
2024년 4월에 2박 숙박함
답변 제공: GS 님, 2024년 4월 9일
Hello-The balconies are currently, temporarily inaccessible due to the work we completed and are waiting on the city for approval to open them back up. As you mentioned, we have beach views available with the floor to ceiling windows. I will make sure to share your positive review with the staff as well!Thank you.

6/10 - 괜찮아요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The a/c sounded like a freight train when it kicked on. The bed had a metal skirting that sounded like a gong going off every time you moved. The cleaning service was horrible. they made the bed and put some towels in that was the extent of it.
2024년 4월에 6박 숙박함
답변 제공: GS 님, 2024년 4월 9일
Tom,Thank you for taking the time to provide your feedback. I will share your review with our Housekeeping Manager. I apologize for the inconvenience caused to you with the loud A/Cand have asked maintenance to fix the issue. I appreciate you bringing the issue to our attention and providing us the opportunity to fix the issue. Thank you.

10/10 - 훌륭해요

Shayne

좋아요: 숙박 시설 상태 및 시설
The balcony was down so we couldn’t use it. But we had a great time!
2024년 4월에 4박 숙박함
답변 제공: GS 님, 2024년 4월 9일
Thie balcony is a temporary issue that will be resolved shortly, and I hope you come be our guest in the future when the balconies are open again. Thank you for taking the time to provide us with a rating. We appreciate your business and hope to see you again soon. Thank you.

8/10 - 좋아요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No balcony access in rooms
2024년 4월에 3박 숙박함
답변 제공: BC 님, 2024년 4월 9일
Hello KathrynThank you for taking the time to provide your feedback. The balcony closure is a temporary issue that will be resolved shortly, and I hope you come be our guest in the future when the balconies are open again.

8/10 - 좋아요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We loved the view from our suite. Was wonderful being right on the beach. And especially being right on the only dog beach in the county. So much fun watching the dogs play in the ocean. Great local places to eat nearby.
2024년 3월에 3박 숙박함
답변 제공: BC 님, 2024년 4월 9일
Thank you so much for taking the time to provide your feedback. We really appreciate it and look forward to future stays! I will make sure to share your positive review with the staff as well!Thank you.

10/10 - 훌륭해요

William

2024년 4월에 2박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 23일
Thank you so much William for your feedback! Would love to know your favorite things about Radisson Oceanfront Hotel here! Hope to see you again in the future!

6/10 - 괜찮아요

Ulrike

2024년 3월에 3박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 22일
Thank you for your feedback, Ulrike. Would love to know how we could've made your stay with us better. Hope you come back another time and get a much better experience with us!

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great views and beaches
2024년 3월에 5박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 2일
Thanks, Miguel, for your feedback. Thanks for choosing Radisson Oceanfront, we hope you come see us again sometime!

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 2일
Thank you, Kelly for your rating! So glad you had a great experience with us here at Radisson Oceanfront! Come see us again sometime, Kelly! :o)

8/10 - 좋아요

Sonya 님, Columbia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 2일
Thank you, Sonya for your feedback. So glad you had a great experience at our hotel! Thanks for choosing Radisson Oceanfront, please come see us again sometime! :o)

8/10 - 좋아요

Tyler

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I would just want to start off by saying the staff were excellent and helped us with anything and everything we needed. The view from the property was excellent although the balconies were closed and you were unable to go outside onto them which we did not find out until after we booked the property. This wasn't a big deal because the view is good enough without being able to go right out on the balcony. The only other thing that was a problem was for whatever reason there's not a single outlet in the main bedroom. The outlets are actually covered up by large pieces of furniture so if you want to charge any of your devices you need to go into the next room over. We also noticed that some of the lamps didn't work. Besides all of that it was an excellent stay it was very clean and the beach access was awesome. The breakfast restaurant is really good and I recommend it I would say though the prices were a little bit high for what you got but the staff is wonderful. I didn't get a chance to enjoy the pool or the poolside bar so I can't comment on that. There's a decent amount of parking and there's plenty of stuff nearby. So one little special note about this place it is amazing for watching rocket launches at night they literally fly right overhead it is one of the most amazing experiences I've ever had.
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 1일
Thank you so much for your honest feedback, Tyler. So glad to hear that our Staff was excellent and helpful! The view is stunning, isn't it? Sorry about the inconvenience of the balcony inaccessibility. As far as the outlets go, they are covered by furniture. We are planning on putting new lamps in that have outlets on them so people can plug things in by the bed more conveniently. Thanks for the feedback on our restaurant & staff. We're so happy you had an amazing experience overall. We certainly hope you come back and see us again sometime, Tyler! :o)

8/10 - 좋아요

Margery A.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The view from the rooms was incredible! The staff was very friendly and helpful. The food and wait staff were wonderful!
2024년 3월에 6박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 1일
Thank you SO much for your feedback, Margery! So happy to hear you loved our hotel, the food, view, the staff, etc. Come back to see us again! :o)

8/10 - 좋아요

Joshua

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
All patio doors were screwed shut for city inspection apparently. Other than that nice spot
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 1일
Thank you so much for your response, Joshua! Sorry about the inconvenience of the balcony inaccessibility. We appreciate your feedback. Have a great day! Come see us again sometime!

2/10 - 너무 별로예요

Asgar

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property charged for balcony and couldn’t use the balcony. No notation prior to booking stated the balcony was closed. If we had know this we would have never booked at this hotel.
2024년 3월에 3박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 1일
Thank you, Asgar, for your feedback. We have adjusted our rates online to be lower (this is Spring Break, our prices are normally higher at this time) due to the balconies being inaccessible. We've been attempting to contact our guests to let them know about the balconies. Sorry about any inconvenience this caused. We hope you come back when our balconies are open again. Have a great day!

4/10 - 별로예요

Theresa 님, Holland

단체 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs an update - rooms are old, furniture is old and worn and not comfortable. Dead Roaches in hallways, property is overall very dirty. I would not recommend this to anyone
2024년 3월에 4박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 1일
Thanks, Theresa for your feedback. We are working on doing renovations, updates, etc. at the hotel. Are you referring to the outdoor hallways? We do not feel our hotel is not "very dirty". Sorry you were unhappy with your stay. Consider coming back after our updates!

2/10 - 너무 별로예요

Daniel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The balcony was condemned the worse hotel I’ve ever stayed at.
2024년 3월에 2박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 28일
Thank you for your feedback, Daniel. Sorry about the inconvenience of the balconies being inaccessible. We did construction on them but need to have the city finish inspections before we can open them back up again. We hope you come back and see us again when our balconies are open again.

6/10 - 괜찮아요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
the balconies on all the rooms were locked and unable to use due to unsafe status.
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 26일
Kathleen, our balconies are down not because of unsafe status, but because we did construction work on them (which is finished), and we have to wait for the inspections to be finished before we can open them back up again. Hope your stay was great otherwise. Thank you for choosing Radisson Oceanfront!

6/10 - 괜찮아요

Jane

It is a great location but it is a “tired ole gal”. She needs to be brought into the 21st century.
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 26일
Thank you Jane, for your feedback. Not sure what you meant by that, but it is an older building. We are doing renovations here at the hotel and trying to improve it to be even better. Hope your stay with us went well. Come back and see us after some updates!

8/10 - 좋아요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We chose this ocean front property because of the balcony with ocean views offered in each suite and found out the morning we were to check in that the balcony would not be available to us. The floor to ceiling windows were great for viewing the ocean but it was a bit stuffy in our room as we were unable to open any windows. The property was very clean and a great location. The room was quiet and well equipped.
2024년 3월에 3박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 26일
Thank you Stacey for your feedback. We do apologize for the inconvenience of the balcony inaccessibility. Thank you for your comments about the great view, cleanliness, the room, etc. We appreciate your feedback. Thanks for choosing Radisson! Hopefully you come back when our balconies are accessible again! :o)

10/10 - 훌륭해요

Bruce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, enjoyed the accomodations and beach view
2024년 3월에 3박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 25일
Thank you so much, Bruce, for your feedback! So glad you enjoyed the accommodations and beach view, as well as our amazing staff! Come see us again soon! :o)

8/10 - 좋아요

Patricia

Great view.
2024년 3월에 3박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 25일
Thank you, Patricia, for your feedback. So glad you enjoyed the great view. Come see us again sometime!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 25일
Thank you for your rating, John. Hope you come see us again soon!

10/10 - 훌륭해요

Johnny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great rooms, they are huge!!!!! But loud from room to to room, but for the price it is an excellent stay. Restaurant and staff were excellent.
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 3월 24일
Thanks so much for your feedback, Johnny! So glad you were impressed with our rooms, restaurant and staff! Come see us again sometime, Johnny! Thanks for choosing Radisson Oceanfront!

6/10 - 괜찮아요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Upon arrival, we were told that we would be unable to use the balcony due to it being “condemned”. We were not notified beforehand. Also, there was construction going on inside and outside. The room was clean and the bed was comfortable, but the couch was very hard to sit on.
2024년 3월에 4박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 3월 24일
Thank you for your feedback, Rick. Sorry about the inconvenience of the balcony inaccessibility and construction noise. We have done construction work on the balconies and are also updating areas of the hotel/rooms, etc. Thank you for your feedback about the bed being clean/comfortable. The couches are still pretty new, so they might still be a little stiff. Thanks for choosing Radisson, hope you come see us again sometime! :o)

6/10 - 괜찮아요

Dorothy Renee 님, Denison

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I booked for a long weekend and when booking i booked a corner balcony room and paid extra for the room. I did not see in the small print only one line under special check in that said balconies not available. One small sentence in small print. Same on several other websites that i checked after we got there and found doors screwed closed with a big yellow sign on them saying condemned. The hotel is obviously older as the décor and interior proved. There was a odor in our room and the toilet ran continuously during our visit. The pool and bar staff were great but pool towels were thin and small not even able to wrap around. I was told rates reflected the inconvenience but my bill def didn't show that.
2024년 3월에 3박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 20일
Thank you Dorothy for your feedback. Sorry to hear you had an issue with an odor and toilet running. Did you inform the staff so they can help resolve the issues? We would've gladly resolved them to your satisfaction. Glad to hear the Pool Bar Staff were great. We will pass on your suggestion of thicker, better pool towels to management. Thank you for the money spent at the hotel during your stay, and thanks again for your feedback.

2/10 - 너무 별로예요

Brandi

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When I got to hotel the staff said that all balconies were condemned. And I was not notified before hand to be able to cancel and was charged full price after amenities were not available and could not cancel when arrived would’ve been charged anyways. Was very disappointed with this trip.
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 19일
Thanks, Brandi, for your feedback. Sorry to hear your trip was a disappointment. We are/were offering free cancellations due to the inconvenience. Third Party reservations are waiving theirs as well. (So if you wanted to cancel, that would've been an option, just so you're aware). Hopefully you come back after our balconies are open and have a much better experience!

6/10 - 괜찮아요

Jeannine

단체 여행, 연인과의 여행
Balconies were off limits n that is something that should be shared at time of booking Also the bathroom toilet was leaking
2024년 3월에 3박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 19일
Thank you Jeannine for your feedback. So sorry to hear you had a plumbing issue during your stay. Hopefully our maintenance team was quick to resolve that for you. We have been trying to be proactive and let people know about the balconies, if we have accurate info on file for our guests to contact them ahead of time. We apologize for any inconveniences.

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you are looking to stay on the beachside, while in Melbourne, stay here! The staff are excellent and the property is beautiful and close to everything!
2024년 3월에 3박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 19일
Thank you so much for your feedback, Jean! Thanks so much for your kind words about our staff and location. We really appreciate it! Can't wait to see you again!

6/10 - 괜찮아요

Analis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The balconies are blocked 😒
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 18일
Yes, unfortunately, we had construction work done on them, and need to have inspections done before we can open them back up again. Sorry for the inconvenience.

2/10 - 너무 별로예요

Noah 님, New York

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There were concrete cinder blocks in the beach sand. A/c did not work properly and was extremely loud from rattling to squeaking. And worst of all the Balconies (the first picture you show in your advertisement) were locked closed and a $500 fine if you open the window to get fresh air. I felt like a prisoner on my own vacation, not acceptable. I would like to request a refund.
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 18일
Sorry to hear that, Mr. Rakhman. If you had mentioned the issue of the A/C to our Staff, we would have had a chance to take care of the issue, or gladly would've moved your room. Our balconies have unfortunately been inaccessible due to construction done. We're sorry for the inconvenience. As far as the concrete blocks, we aren't aware of anything like that on our beach, but we will pass along the info. to the city, as it's a public beach.

6/10 - 괜찮아요

Maritza

We did not have excess to the balcony. Big disappointment.
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 19일
Thanks for your feedback, Maritza. Unfortunately, our balconies have been undergoing construction and need to be inspected before we can open them back up. Sorry for any inconvenience this may have caused. We hope you'll visit us again when they're open.

6/10 - 괜찮아요

Krisante

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lovely access to beachfront, convenient parking. Hotel room bathroom unclean and soaking wet floors, linens unclean & stained, unable to use balcony. Large spiders in room and on bed.
2024년 3월에 1박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 19일
Thank you for your feedback, Krisante. The floors are mopped before all arrivals, so it may have still been wet from that upon your arrival. I'm not sure why your towels were stained, but that is unusual for us. I will pass on the issues you mentioned to our manager in Housekeeping Dept. We're sorry for any inconveniences you may have experienced while here.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine
2024년 3월에 7박 숙박함
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 19일
Thank you David for your feedback. Let us know if there's anything we can do to make your stay even better next time! We want you to walk away impressed with your experience with us. :o)

2/10 - 너무 별로예요

Amanda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For those posts that have come to say that Expedia have it lists that the balconies are condemned….that is not true. I literally only made these arrangements for the balcony and have stayed here before without issue. The staff is amazing and tried their best but this is a huge disappointment. You’re also taking advantage of people traveling without the ability to make other reasonable plans.
답변 제공: Radisson Oceanfront Staff 님, 2024년 3월 19일
Thank you for your feedback, Amanda. We did have them listed on all sites, but it was very recently removed. We apologize for any inconvenience caused by this. We will pass on your feedback to our management team. Hope you come see us again once the balconies are opened again.

10/10 - 훌륭해요

Steve

2024년 3월에 2박 숙박함
답변 제공: Radisson Oceanfront Hotel Staff 님, 2024년 4월 4일
Thanks so much, Steve for your feedback! Would love to know your favorite parts of our Hotel! Come see us again sometime!

10/10 - 훌륭해요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brian and Joshua were so kind and professional! They got me checked in quickly. You couldn’t ask for better staff. I will definitely be back.
2024년 3월에 3박 숙박함
답변 제공: Missy at Radisson Oceanfront Hotel 님, 2024년 3월 13일
Thank you so much Jean for your feedback! We definitely have a great staff here. Thanks so much for acknowledging that! We're looking forward to you visiting us again in the future! :o)