Through no fault of their own, the boiler broke and had to be replaced the day that we stayed. We arrived early, so we killed some time until the 2 pm check in. When we arrived, they said that last nights guest had overstayed, so they needed more time to clean. Fair enough, we dropped off our bags and were told to return at 2:30. At 2:30, we returned to discover that the boiler was broken, and that they would need to replace it. We were told that we could go find somewhere else to stay, but the prospect of lugging suitcases over the cobblestones, aimlessly searching for somewhere else to stay for just one night, seemed difficult and more expensive. The manager said that it would be another couple hours, maybe 4:30 or 5. This seems reasonable, and so we decide to stay. The time gets later...6, maybe 7. ...7:30, 8. We leave, return, repeat. Finally, at 10:08 pm, the glorious apartment is finally ours! It is too late to enjoy it, and there was no hot water, but the bed was comfy and we slept well. The next day, Mgmt kept us waiting an hour after our check out time, so we ran to the shop for 4 minutes, and he was there when we got back. Mgmt also sent me a rude text insinuating that 10% discount was fair, considering that they were only 4 hours late (NOT 8!) and that they offered us somewhere else to stay (!?!), so we better pay! We did, but it would have been more fair if they had offered 46% off, like our stay was. Plus, we missed our bus waiting to check out! Could be better