실내 수영장

컴포트 인 & 스위트 스프링필드 I-44 여행 후기

2.5 out of 5
컴포트 인 & 스위트 스프링필드 I-44
2815 N Glenstone Ave, Springfield, MO

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 670개 이용 후기 중 279개" "
평점 8 - 좋아요. 670개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 670개 이용 후기 중 75개" "
평점 4 - 별로예요. 670개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 670개 이용 후기 중 36개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot tub wasn't working, pool was cool, says it's a heated pool, lot of stuff in the pool, breakfast wasn't maintained
2024년 3월에 3박 숙박함

8/10 - 좋아요

Bret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Nickole

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool and hot tub are not working, the WiFi doesn’t work, the beds are like sleeping on a park bench. I’m extremely disappointed we were not notified of the pool not working so my kids are upset and now they can’t even play with their tablets due to no WiFi

10/10 - 훌륭해요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No problem checking in. The room was clean and comfortable. The bed comfortable. It had microwave and fridge. Could have used an extra big towel.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Carolyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was priced reasonable. Clean and comfortable
2024년 2월에 1박 숙박함

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast
2024년 3월에 2박 숙박함

8/10 - 좋아요

Karen

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Besides it not having a locked back door it was ok. Staff was awesome.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

christina

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 직원 및 서비스
Property old
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast soft bed
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kayann

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Dardyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room was really nice and spacious, loved how quiet it was!!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Zachary R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Five out of five for the price
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Julia

별로예요: 직원 및 서비스
Been waiting for 30 minutes to check in.. still no one at the front desk
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Greg

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Breakfast, Clean room
2024년 2월에 1박 숙박함

8/10 - 좋아요

GARY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not at this time.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It worked out really well for us. We
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Glenn 님, Brockville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ticked most of the boxes. Amenities and coveniencies equal to larger and more expensive establishments.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great price
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Peter

2024년 1월에 1박 숙박함

4/10 - 별로예요

Korbin

2024년 1월에 1박 숙박함

4/10 - 별로예요

Shanna

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The staff was friendly and helpful. The coffee was not the best and the beds were extremely hard. We stayed when they had a state wrestling competition in the city, and apparently "practice" was going on late at night and early in the morning. The heater/air conditioning unit was extremely finicky and it was either way too hot or way too cold.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Nice, clean room. No tv signal, but there was a storm passing over head so understandable.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Wayne

2024년 1월에 1박 숙박함

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, helpful staff. Walking distance to restaurants. Really nice, comfy room!
2024년 1월에 1박 숙박함

8/10 - 좋아요

Dennis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Tiffney

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

4/10 - 별로예요

Lisa

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No pool no hot tub spa noisy atmosphere and staff very unpleasant attitudes when checking in. No info given at all.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Melanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Poor customer service
It was terrible. The girl working the front desk was rude and did not want to help us with our air conditioner situation. The ac did not work all night and we couldnt sleep we were sweating and my 12 yr. Old and my 5 yr. Niece were with me. We contacted tyem twice and all they said was we are sorry there is nothing we can do. Yes you can change our room especially if we paid for our hotel in advance anyways. Will never go there again.
2024년 1월에 1박 숙박함

8/10 - 좋아요

TERESA

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The receptionist wasn’t helpful. Not friendly.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Kurtis

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
The pool and hot tub are broke down and I was not told this when making the booking. The area is dirty. They did give me a discount. This is my second issue with a comfort inn this week. Will never stay in one again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shuang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Nick 님, 2024년 1월 4일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Springfield I-44.As a Choice Privileges member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Any feedback provided will help us greatly improve stay for our future guests.

10/10 - 훌륭해요

Mathieu

2023년 12월에 1박 숙박함
답변 제공: Nick 님, 2024년 1월 4일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Springfield I-44.As a Choice Privileges member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Any feedback provided will help us greatly improve stay for our future guests.

8/10 - 좋아요

Troy

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Nick 님, 2024년 1월 4일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Springfield I-44.As a Choice Privileges member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean & quiet. A very nice breakfast area was clean & the food was warm and delicious.
2023년 12월에 2박 숙박함
답변 제공: Nick 님, 2023년 12월 26일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Springfield I-44.Bringing these issues to our attentions, helps us with future guests and making their stay comfortable.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 - 별로예요

Dale

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Asked repeatedly over my 4 night stay, if I wanted maid service, said yes each time but never got any
2023년 12월에 4박 숙박함
답변 제공: Nick 님, 2023년 12월 26일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Springfield I-44.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your bed and shower rod. Your satisfaction is important to us as a valued Choice guest Member.We will work with our Housekeeping team to have the issues that you have brought forward and resolve them.Bringing these issues to our attentions, helps us with future guests and making their stay comfortable.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Hotel is a little dated. The pool and hot tub was closed. Our showerhead need replaced. It was leaking all over also needs a new shower curtain. My biggest complaint is it was a two day stay, and while we were gone, housekeeping entered our room to clean it I have never had housekeeping enter during a stay at any hotel, I thought it was creepy and we had left stuff out. We would have put away, but knowing someone was coming in the room.
2023년 12월에 2박 숙박함
답변 제공: Nick 님, 2023년 12월 18일
Dear Guest,We are sorry that we couldn't meet your expectations, with your recent at Comfort Inn & Suites I-44. We will work with our Housekeeping staff and Maintenance to resolve the issues you have brought to our attentions. We are constantly working to improve our property to meet or exceed our guest expectations.thank you

2/10 - 너무 별로예요

Gerald

6/10 - 괜찮아요

Kizzy

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The key machine didn’t work

4/10 - 별로예요

Marian

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was located below outside parking level.We were not happy with that.
2023년 11월에 1박 숙박함
답변 제공: Nick 님, 2023년 12월 5일
Dear Guest,We would like to apologize for your room being below the parking lot. Our staff should have called and asked if everything was okay and they should have moved you to a different part of the hotel to accommodate your needs. We will work with our front desk and inform them that they should be making calls after your check-in. Thank you,

4/10 - 별로예요

Harriet

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort Inn with no comfort!
Key system not working. Had to have someone go with you to open door. Our room was what they called ground level but it was the basement where their washers and dryers were. The room was dark and old. Noise from above horrible. Toilet not working properly and the entire room was musty. We had just driven 600 miles for this. Told we could leave and look for another hotel and we would be refunded. Customer service was not shown by anyone. Plus we waited for 15 minutes for someone to check us in. Worst stay we have ever encountered and we traveled a great deal over the past 59 years.
2023년 11월에 1박 숙박함
답변 제공: Nick 님, 2023년 12월 5일
Dear Guest,We would like to apologize for how your recent were at Comfort Inn & Suites I-44. We would like to apologize that we couldn't replace the locks within a certain time. We are currently replacing these locks with newer RFID locks for guest safety. We want to apologize for the staff not being more accommodating to your situation and not providing more help. I will personally work with our staff and train them that our guest is our top priority. Thank you

4/10 - 별로예요

William 님, Lafayette

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cards to all rooms don’t work and have been down for a month! Had to have the clerk let me in each time to my room. Cloth furniture had boogers smeared all down the side of it. Coffee machine in the room didn’t work went down to get coffee and NO regular coffee at the breakfast bar! Really! On the plus side biscuits and gravy were good, bed was comfortable but hotel is old and warm down. But no coffee!
2023년 11월에 1박 숙박함
답변 제공: Nick 님, 2023년 11월 28일
Dear Guest,First and foremost we would like to apologize for how your recent at Comfort Inn & Suites I-44 didn't meet your expectations. We want to apologize for the keycard reader machine not working. We are currently working to replace all the locks with newer RFID locks for guest safety. We want to apologize for your room not having operating coffee equipment. We will make sure that any defective equipment in any room will be replaced with newer working ones. Regarding breakfast area coffee equipment, we have ordered a part but due to global shortages lot of parts are back ordered and we aren't able to get them on time. Thank you,

2/10 - 너무 별로예요

Julie

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty toilet, sticky bathroom floor, dirty sheets and musty room!
2023년 11월에 1박 숙박함
답변 제공: Nick 님, 2023년 11월 28일
Dear Guest,We want to apologize for how your room was during your stay at Comfort Inn & Suites I-44. We will do a thorough walkthrough of your room and make sure that we have all the issues that you have stated are resolved and fixed. We want to assure you that we are constantly working to improve our property to meet or exceed our guest standards. Thank you

2/10 - 너무 별로예요

Shanna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Nick 님, 2023년 11월 28일
Dear Guest,We would like to apologize for the keycard reader machine not working. We are currently in the process of replacing all the locks with newer RFID locks. thank you

2/10 - 너무 별로예요

Mark

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 3박 숙박함
답변 제공: Nick 님, 2023년 11월 28일
Dear Guest,We would like to apologize for your recent stay at Comfort Inn & Suites I-44. We are currently in the process of replacing all the locks with newer RFID locks for guest safety.Thank you,

2/10 - 너무 별로예요

Brittany

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No key card system, bad service
2023년 11월에 2박 숙박함
답변 제공: Nick 님, 2023년 11월 28일
Dear Guest,We would like to apologize for the keycard reader machine not working. We are currently in the process of replacing all the locks with newer RFID locks. We want to apologize if this may have caused you any inconvience Thank you

4/10 - 별로예요

Kristina

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room keys not provided. Pool, hot tub out of order. Ceiling in bathroom molding. Parking lot auto lights shine through windows.
2023년 11월에 1박 숙박함
답변 제공: Nick 님, 2023년 11월 27일
Dear Guest,We want to offer our apologies for the Key Card Reader not working. We are currently in the process of updating our locks to newer RFID locks for guest safety. Regarding the pool and spa, we are currently updating our equipment so our guest can enjoy their stay.thank you,

6/10 - 괜찮아요

Kim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Nick 님, 2023년 11월 27일
Dear Guest,We would like to apologize for your recent stay at Comfort Inn & Suites I-44. We are currently working to update our property with newer equipment for our guest safety. Thank you

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I can say that’s negative about this stay was their door locks were down in the whole building so every customer had to ask to be let into their rooms individually. However- they worked their tails off to make sure that everyone was taken care of and never showed any sweat. True dream team! I’d stay again just because of the girls who worked Friday night (:
2023년 11월에 1박 숙박함
답변 제공: Nick 님, 2023년 11월 20일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Springfield I-44.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the keycard reader machine being down.We want to thank you for staying with us.We are currently working to replace all the locks with newer locks for guest safety.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Nick